Bash Please

d had to postpone our wedding when it hit. At that point we had paid $25,000 in fees to BP so we wanted to continue working with them when group gatherings became safe again. When we picked up a year later, things quickly deteriorated. We felt that BP completely disregarded our budget and repeatedly gave us extremely high estimates despite their proposal to us stating that they would “provide the best options for our budget”. We felt that BP’s method of managing money was opaque, sloppy and unhelpful for us as clients. When we requested original receipts, we were denied. All we were ever given were invoices from BP itemized on their own letterhead. We felt that BP did an extremely poor job navigating the proposed timing of our reception. After weeks of emails, BP was incapable of coordinating the timing our Rabbi needed to officiate at our wedding. Rather than engaging, BP actually suggested we switch venues! As we neared our date, we felt that BP was no longer focused on our event planning. Just a few months before our wedding, I was the one contacting multiple vendors about availability in addition to our venues and caterer about timing. The stress and frustration was unimaginable. The site visit to our wedding destination was unproductive and felt like a total waste of time and money because BP did not integrate our preferences into their proposals. 3 months before the date, BP sent us an ultimatum email stating they were sending us a bill for their team’s non-negotiable flights and accommodations for our wedding weekend and that in order for them to continue planning our wedding, we, their clients, had to agree to be on a need-to-know basis and said that our questions and suggestions were unreasonable and offered us a $3,963 pay-out for BP to end their contract with us. BP directed us to their lawyer and abandoned my husband and I to pick up the pieces of planning our own wedding ourselves with a pathetic refund on our $41,000 in wedding planning fees. They also immediately locked us out of the online planning materials we paid for including our own guest list and budget. As we searched for a new planner, BP was uncooperative in helping us make the transition. We discovered that BP gave our florist a budget of double what my husband and I agreed to. I felt like nothing was going according to BP’s own shared timeline and our vendors had been kept waiting in the dark despite their attempts to contact BP. We had to design, plan and create our own wedding weekend in 3 months all after paying BP $41,000. My husband and I are busy professionals who expected Bash Please to do the job they advertised in their custom full service proposal but instead we were disappointed and shocked with the quality of their services and the way they treated us as clients. Even at the very end of the relationship when Bash Please had the option to either act professionally or punitively we felt it opted to take the low road. BP’s lawyer offered us a pittance to sign a non-disclosure agreement, which we decided to turn down. I wouldn’t recommend expensive wedding planners who may be sloppy and opaque with managing your money, disinterested with coordinating your event, cut you out of the process of planning your own wedding, and then dump you 3 months before your big day.