BBJ Linen

ore finding the Indigo Yuma Linen. It was the perfect texture and color and the dinner space was so warm and rich - due in no small part to this linen. We also utilized the Tuscany Barley Linen at our event which was equally beautiful. Kudos to BBJ/La Tavola for carrying such a wide array of colors, patterns and textures.

ess" and therefore trustworthy. DO NOT BELIEVE THEM!!

was... between their napkins and table runners on the farmhouse tables from Forget Me Knot, we couldn't have asked for a more perfect spread!!! Thank you!

beautiful on my cocktail tables. The fabric was very high quality and the staff was so responsive and easy to work with. I would 100% recommend this company.

is so easy!!! You will love everything about them...

time and receive all the ordered items without any issues. Returning the linen is also very easy! Both my venue and wedding planner also recommended BBJ linen.

il you samples of any linen item they carry. And they did! It was super helpful to have those samples when making other wedding decisions, like bridesmaids dresses, plates, flatware, decor etc. I was really able to narrow down color pallets this way. My mom and I decided to take a drive out to the BBJ Linen showroom. That was fun. That is when we chose our reception tables, cake table, cocktail tables and sweetheart table linens. We played around with different set ups and variations while we were there. It’s always nice when you can do mock ups to really get an idea of what things will look like. BBJ offers delivery or pick up. We didn’t want to bother with the pick up so we had our linens delivered. BBJ will also pick up the linens after the wedding. We left our wedding, the venue gathered up the linens and BBJ picked them up the following day. Beautiful linens, a large variety and an extremely easy, stress free process! BBJ was a big part of what pulled our vision together, I would highly recommend.

winter wedding. Would highly recommend this vendor for linen rentals!

hly recommend using them for your rental needs.

ring process required emailing and calling with several different people who never communicated, repeating the same info over and over. Their policies are built to solely protect themselves so they can in no way work with you when issues come up. We will be making sure none of our friends or families conduct business with them.

of colors, styles and material so the options are endless. The linens all arrived at our venue and looked beautiful! The whole process was very easy and the pricing was lower than other linen companies we priced out.

was minimal to no ironing needed. Due to the weather a few packages were delayed and I heard from a representative right away and they assured me that I would be kept up to date regarding my purchase. They looked beautiful at the wedding. I ordered table linens for both round and rectangle, chair linens, and napkins. They were all the same color and added elegance to the entire night. The best part is the return process. All you have to do its put the linens in a bag that is provided and ship it out! No cleaning necessary! Thank you for making it all so easy!

and ties. Once I decided on the color and fabrics, we had the option to have their team set everything up for us (for an additional $225) or have them shipped to my house and friends could do it for us. I was able to order 130 chair covers and ties a couple weeks before our wedding, and everything arrived on time. They also provide tutorials for people opting to set up their own chairs and ties (this is what I did), and also made it extremely easy to have UPS pick up everything in duffel bags with pre-printed return labels. I couldn't have been happier with how everything turned out with BBJ!

!

uet room.

thing to my car. They made it easy to return them (we had a relative return them since we were on our honeymoon) and sent an extra copy of my receipt in the mail. Very easy to communicate with. i recommend to others.

elpful and responsive to emails. However, they delivered the linens to the wrong location the day before the wedding. Their delivery guys DID deliver the linens to the location on the contract, but it was the address for the ceremony. Then on the morning of the wedding, we had a hard time contacting anyone (given, it WAS 9:00am) to find out where the linens were (hence the 3 out of 5). So in a perfect world, I expect that BBJ would have been great and gotten a higher rating. And they gave us a full refund which is a HUGE plus for them! So I WOULD recommend them! We got great customer service in a not-so-great situation.

noticed that our napkins were not set up at all, so instead of the blue ones we rented, we had the country club's white ones. Then while we were taxi-ing on the run-way going off to our honeymoon, I realized the table runners had not been put out either. We had our best man call the company about both issues while we were in Mexico, but they said they had to talk with us. When we got back, the company dragged their feet about giving us a refund, saying that the napkins and table runners had been delivered and so it wasn't their fault. Apparently, there was a huge lack of communication between the country club and the linen company and that's why the napkins and table runners didn't get put out. Everything could have been solved (both before and after) with a simple phone call, however apparently that was too difficult. In the end, everything was straightened out, but it took many phone calls and a bit of time. To top it off, we received a very inappropriate email from our contact at the company that included a message to her boss that badmouthed us significantly.

akes suggestions on what would look best. This level of service far exceeded my expectations!