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Bel Fiore Bridal

4.6 out of 5 stars and 201 reviews
4.6
(201)
best-of-weddings

1205 Johnson Ferry Road, Marietta, GA

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About This Vendor

An Experience as Unique as You

Located in Marietta, GA, Bel Fiore Bridal provides wedding gowns and attire to nearlyweds in the Atlanta area and beyond. Led by Renee and Ashleigh, this team of dedicated professionals is honored to help clients create the look they’ve envisioned for their wedding day. The boutique offers an intimate shopping experience where customers can truly enjoy their time with loved ones as they prepare for their day. The team at Bel Fiore Bridal strives to provide exceptional service to every customer they work with. These friendly consultants take joy in helping clients find the gown that works best for them. From their own personal experience, both Renee and Ashleigh know how important it is to look and feel your best on your wedding day. It is with this in mind that they help each client to find the garments that will help them create their ideal look. To ensure a fully tailored experience for every customer they serve, the team at Bel Fiore Bridal provides a wide range of offerings. A large selection of gowns is available for clients of every body type. Clients are welcome to choose from a range from elegant sashes and belts to delicate tiaras, flower crowns, and bridal veils to finish their look. A range of formal tuxedos, suits, ties, and shoes are also available.

Details

Accessories
Cover Ups, Hair Accessories, Flower Crowns, Headbands, Pins, Combs & Clips, Tiaras, Sashes & Belts, Veils
Business Attributes
Woman-owned Business
Dresses
Bridesmaid Dresses, Flower Girl Dresses, Wedding Dresses
Fashion Services
Alterations, Bridal Stylists, Dry Cleaning & Preservation, Online Ordering, Plus Size Available, Private Appointments Available
Suits & Accessories
Bow Ties, Cummerbunds, Shoes, Ties, Tuxedos & Suits, Vests
Gown Collections
Essense of Australia
Justin Alexander
Justin Alexander Signature
Lillian West
Sincerity Bridal
Sophia Tolli
Stella York
Sweetheart
Awards and Affiliations
Hall of Fame2022 Best of Weddings Winner2021 Best of Weddings Winner2019 Best of Weddings Winner2017 Best of Weddings Winner2016 Best of Weddings Winner2015 Best of Weddings Winner2013 Best of Weddings Winner

Pricing for Bel Fiore Bridal

Curious to learn more?

Bel Fiore Bridal Reviews

4.6 out of 5.0
201 reviews
5 Star
85%
4 Star
4%
3 Star
3%
2 Star
3%
1 Star
5%
Reviewed On 7/28/2022 by Kelly M
As cliche as it sounds, I truly found my dream dress at Bel Fiore! At the beginning of my wedding planning, my mom, sister, and I were all randomly free to do a fun first foray into wedding dress shopping! We hadn't made any plans-I did not hav...
e an idea in mind as to what type of dress I wanted and we hadn't set up an appointment. We called Bel Fiore and they were incredibly accommodating. We stepped into the store and immediately stepped into wedding world, complete with employees with hearts of gold. The attention I received from Amy at Bel Fiore was so personalized-She always made me feel like I was the most beautiful bride, the most important client, and a friend. She was wonderful, to say the least! I found my dream wedding gown, and the experience was simply magical! I would recommend Bel Fiore to anyone who wants to create a lovely core wedding memory while saying "yes to the dress"!
Response from the Vendor on 07/28/2022
Hi Kelly! We're so glad you had an amazing time during your wedding gown shopping experience! Amy and our staff definitely have a way of making you feel special and we're glad it shows! Congratulations on saying "yes!" to your dress!
Reviewed On 8/11/2023 by Carrie B
MK was so much fun to work with! He was knowledgeable, supportive, and managed my guests so my appointment moved along and my wishes weren’t overshadowed. I had been to several shops before Bel Fiore, and I was so stressed that I wouldn’t find ...
my perfect dress. MK made me feel at ease immediately, and with his help I found my dream dress and veil. We had a lot of laughs along the way too. It was truly a delight to shop at Bel Fiore.
Reviewed On 7/12/2023 by SJ L
I debated writing about this, especially at the time of things spiraling, since I knew you shouldn’t express bad thoughts or opinions when you are emotional. Now it has been 2 months after the wedding. I have already gotten back the wedding ph...
otos (where my wedding dress photos are awkward and I am mostly in a reception outfit) and also not having been able to take engagement photos, even though I am in a better head space, I am still extremely upset. All because of a wedding dress that was too small (ordered too small by Bel Fiore). What makes me more upset by this situation was that because, of course, why would I doubt the bridal store that made me wedding dress shopping experience amazing? It was that when I went to go in for alterations, Margarita would say, “Did you gain weight? Are you planning on losing weight?” Me, being insecure about the fact that I hadn’t been able to work out in 2 months after being in a bad car accident, surely thought it was me and my body at fault, when the dress didn’t fit when I first went to go pick it up. I was 5’3” and 114lb at the time. It took a month of working out while working 7 days a week, “intermittent fasting” but basically starving. I was sure that I was at least back to my base (when I first tried the wedding dresses). I don’t personally care about height/weight stats, but to put this into perspective on where I was at, I was now 5’3” and 104lb. The dress still didn’t fit. Margarita would say again, “did you gain weight?” When I expressed frustration to her and the staff, this is when I realized that my initial body measurements at the time of the initial dress shopping were chest/waist/hip (inches) 31, 25.5, 31. The dress that was ordered was a size 2. The chest/waist/hip measurements were 31, 24, 31. I don’t know about you but I haven’t been 24 inches around the waist since a child, nor is losing 1.5 inches about the waist an easy feat. I will say that the staff at Bel Fiore Bridal tried to compensate me for a corset that I only needed as the dress didn’t fit. However in reality I needed a dress in my size, i.e a larger size than what was ordered. I was unable to take engagement photos, postponed because the dress wasn’t ready. I accepted the fact that I would have a corset on the day of the wedding, trying to tell myself it would be not noticeable. The fact is, the problem was actually in the shoulder straps, that would constantly fall off my shoulders since there was a widened gap at the back from the corset. No amount of tape could hold it up indefinitely. In the moments where it did, those photos would only depict how awkward my shoulders and posture had to be to keep me from flashing my guests in case my shoulder straps fell off. When I last picked up my dress, the staff at Bel Fiore Bridal told me that because I had made alterations to the dress and agreed to pick it up initially, that the only thing that they could do was have their manager reach out to me. Although I agree with all that, given the circumstances in which the dress was ordered too small to begin with, I had hoped at least for a call from their manager. I have yet to get a call. TLDR: So, thank you Bel Fiore Bridal for a beautiful dress that didn’t fit, for all the feelings of insecurity I endured about my size and weight, the tears I cried for the wedding photos that I was unable to share, and for engagement photos that I was never able to take.
Response from the Vendor on 07/12/2023
Thank you for leaving this review. I am sure many brides will read it and hopefully take away some things to be aware of. When the consultants take your measurements they review them and the size chart with the bride. If you are between siz...
es, we often take a measuring tape and pull it to the gowns measurement to show you what it would be like in the smaller or larger size to help guide you. As dresses are special orders, and have limited return windows we can only advise and won't argue if you want to order down vs up. We also have you sign saying you agree to the size. When your gown came in we called wanting to get you in to try it on (that way if something wasn't right, we could contact the designer quickly, and chances would be pretty good that we could work it out since your gown is so popular), however, due to the car accident you were not able to come in for a few months. At that time you assumed not being able to work out was the reason your gown didn't fit as expected, and you signed and took the gown home in October. Had we been asked to get a different size at that moment, chances would have still been good. Helping brides find their gowns is what our boutique does. We appreciate you mentioning that we "made..(your)..wedding dress shopping experience amazing", and that it was a beautiful dress. With your gown the challenges really started in February when you began alterations. Our seamstresses are independent contractors, and when things don't go as planned we try to help find solutions. By the time we were asked to get you a new gown, the original had been altered, and many months had passed since it had arrived. The Bel Fiore Team did everything they could to ensure you could use the gown, and genuinely are heartbroken that you aren't happy with the memories connected with your wedding gown or the way your photos came out. We hope that you can forgive us.
Any questions?
Reviewed On 2/17/2023 by Kathleen D
Absolutely loved my experience with Bel Fiore! They made me feel comfortable in a world I know nothing about (dresses). Hadley made the experience so fun and exciting. My dress arrived within 3 weeks and fits perfectly! I would suggest them to ...
anyone!!
Response from the Vendor on 02/17/2023
Most brides have never been a bride before, and we are here to help in any way we can to ensure they feel comfortable. Your review and reccomendation means the world to us! Thank you for trusting us with your wedding dress purchase!
Reviewed On 12/27/2022 by Caitlin A
I can’t say enough good things about Bel Fiore Bridal! I found my dream dress at an amazing price! Not only was the staff extremely friendly and accommodating, the prices of the dresses were amazing and I never felt pressured or rushed to buy a...
nything. They really take customer service to a new level and you can tell the employees really love their job. I found an amazing dress and am telling everyone I know to shop here.
Response from the Vendor on 12/27/2022
**Awe** we are blushing! And... YES, we do love our jobs!! How can you not love celebrating love, and helping women feel beautiful? Some may say our job is to sell wedding gowns, but we don't focus on that... we love getting to know our brid...
es, hearing their love stories, and helping them find a gown that completes their vision (and stay on budget). Thank you for trusting us, referring us, and for reviewing us!
Reviewed On 11/02/2022 by Marie-France G
Everyone at Bel Fiore, from Lynette who helped me choose my dress to Margarita (one of their third-party seamstresses for alterations), was wonderful from beginning to end. Super thankful to the team.
Response from the Vendor on 11/02/2022
We love helping brides, at all stages of planning. We also love seeing pictures, so please email us some or tag us in a post! Thank you so much for trusting us and for the review!
Reviewed On 10/03/2022 by Lily H
Bel Fiore is just the most magical place! From the moment I walked in, they made me feel special and like they really cared about my experience looking for my wedding dress. It is such a beautiful shop that has so many stunning gowns. My consul...
tant, Zach, was amazing! He was just so nice and helped me narrow down the dresses and made sure I was happy. Even after I got my dress, they were amazing! They kept in contact with me about when my dress was supposed to get come in, scheduling fittings was a super easy process, and each time I came in everyone we talked to was so helpful and made it a whole experience. My seamstress, Nicole, was also amazing. She made sure my dress fit me exactly how I wanted it and was great at her job. I absolutely love my wedding dress and couldn't be happier that I came to Bel Fiore!!
Response from the Vendor on 10/04/2022
We couldn't be happier for you! This review motivates us to keep doing what we do so that brides like you get the same feeling. Thank you for mentioning Zach and Nicole, we will make sure they see this and are recognized for their contributio...
n. We are thrilled that your dress was another thing you loved on your wedding day!
Reviewed On 10/01/2022 by Kayla C
This shop is fantastic! They made dress shopping fun and easy. Their selection is broad and helps give you a lot of variety to try on. The staff takes great care of you and they’re very good at helping you find the perfect dress for your day! T...
he alterations team is awesome and Margarita did a fantastic job adding the little details to help bring my dress vision to life. They’re communication is great and they handled everything with so much care.
Response from the Vendor on 10/03/2022
We appreciate you Kayla! Thank you for taking the time to leave us a review, and for trusting us with such an important item. Margarita and the whole team appreciate your kind words, and we hope the wonderful memories you made will only be th...
e beginning of many more!
Reviewed On 8/23/2022 by Stephanie D
I had the absolute best experience at Bel Fiore! From the moment I walked in (with my mother & sister, who is my maid of honor) Amy and the rest of the girls in the boutique made us feel right at home. Amy was very informative in showing me the...
ir beautiful selection of gowns, and explaining the process to me as I started to try on wedding gowns for the first time! I live in NJ, and I happened to be down here for the week visiting my family (who live about an hour away from the shop - well worth the drive!) We made the appointment on a whim earlier this week, with the intention of just trying things on to get ideas. And guess what? After about two hours I walked out having purchased my dream dress! Ironically- it was the very first one I had tried on! Amy was very informative and so helpful helping me get in and out of the gowns. She was able to answer every question I had and truly just made the experience so delightful. I felt no pressure at all to make a purchase, but oh how I’m so glad that I did! I would definitely recommend Bel Fiore to anyone looking for their dream wedding gown! Thank you Amy & Bel Fiore!
Response from the Vendor on 08/24/2022
Every bride's journey to organize their dream wedding starts with a venue and the perfect wedding gown! We hope our small part in your big day will help bring your vision together. We hope you enjoy every moment of the planning process, as th...
e day itself flies by. Thank you for giving us a few hours of your time to get to know you and show you gowns, and thank you for taking the time to leave us this amazing review!
Reviewed On 8/10/2022 by Rachel K
Had an amazing experience at Bel Fiore Bridal! I had Renee as my consultant, and she was amazing! I was able to find not just one, but three dresses I loved on my first visit. Then, on my second visit, I said yes to the dress. It was beautiful,...
and I got compliments from everyone! Super friendly staff, and you will always feel welcomed. Best bridal salon I've been to!
Response from the Vendor on 08/10/2022
Hi Rachel! We are so so happy you enjoyed your bridal gown shopping experience with us! We love when our team is able to provide such a memorable experience for our brides and we are so glad we got to be a part of your big "Yes" moment!
Reviewed On 6/28/2022 by Ansley B
They were great with alterations and helping me find the perfect dress. Our bridesmaids also got the most beautiful color for their dresses here and through the entire process we have had very friendly service. I would recommend this place to ...
any bride!
Response from the Vendor on 08/24/2022
Thank you, Ansley! We love that we could help you with so many details, and that our team did it with friendly service. We truly appreciate you leaving us this review!
Reviewed On 5/11/2022 by Kay G
I really loved my experience at Bel Fiore everyone was extremely nice and attentive. I just had one bad experience during one of my fittings where an employee more or less told me to lose weight or suck it up. But other employees fixed me and h...
er right away and got me back going on the right track. And I have not had another negative since.
Response from the Vendor on 05/16/2022
Nice and attentive is lovely to hear! The part where an employee's words created a bad experience is also appreciated feedback. We aim to create an environment where brides feel Comfortable, Supported, Respected, and Beautiful. Please reach ...
out to our management team and provide a few more details so we can help coach this associate to ensure other brides have a 5 star experience.
Reviewed On 4/24/2022 by Caitlyn S
I have loved my experience so far! From my first fitting to now, they have been so sweet and helpful. Nikki is amazing, very informative and knowledgeable. Helped make my decision easy and every step since a breeze!
Response from the Vendor on 04/25/2022
Thank you Caitlyn for the kind words and review! We hope we continue to impress you as we finalize and prepare for you big day!
Reviewed On 4/03/2022 by Shelby R
I went to Bel Fiore last December and the shopping was amazing. Everyone was highly attentive and welcoming. Unfortunately, when my dress came in the wrong size arrived. I did not notice immediately as I had put off alterations due to our firs...
t venue canceling on us and the possible reschedule needed (so I recognize that was on me!). We double checked with them on the measurements and they confirmed that an 8 was on the receipt and should been ordered given the measurements, but a 6 was what arrived - and it was obviously too small. They did try to work with the designer, but as it was only a few months out to the wedding another could not be ordered in time. They did offer to send the sample size for a small cost - a 14, that would need a huge amount of reworking (possibly along with the 6) to make a feasible dress. This wasn’t a great solution, so I ended up buying another dress from a different boutique and am now stuck with the original - no refunds. They did work with us to try to find a solution, and given the timeframe I don’t fault them for not being able to work out a replacement, but paying so much for a 6 I couldn’t wear instead of the 8 I ordered and checked out for wasn’t exactly my ideal outcome. My advice is to order well in advance and double check all sizes and measurements if you do go with them. After I posted this review on Google, I received a reply claiming they never recorded my original measurements (not true per our phone conversations - they had them when I called), that the receipt showed the size 6 was selected (not true, I have the original receipt), and that the owner offered for me to come in person to find a gown for an exchange but I never showed up (this was never offered). I had originally rated them 2 stars, but dropped it to 1 after this. The gown is gorgeous, so if anyone is in the market I have listed it on Stillwhite...hoping to get at least some money back.
Response from the Vendor on 04/03/2022
Sizing issues are always a challenge with special order gowns. We are still training our staff and discussing the situation that you were faced with to prevent another bride from having a similar experience. We agree with your advise to any ...
bride to triple check measurements and what size is being ordered. Like you said by the time the original gown comes in there may not be enough time to get a new one if something isn't right. We wish we could have done more, and understand the 1 star. We will always try to find a solution, this was one time no solution was good enough, and we will learn from it. Please know we wish you a life of happiness and hope the other gown you found was perfect and your day was amazing.
Reviewed On 3/27/2022 by Mandy W
This was the first place I shopped for my wedding dress, and it was also the last! After coming here, there is no need to look anywhere else. The service here is excellent - they go above and beyond to help you feel comfortable, take the time t...
o find the exact look you feel your best in, and work with you every step of the way. I also got my dress altered here, and the service and skill I got with Margarita is incredible. It was such a relief to have dress shopping go so smoothly, thanks Bel Fiore!
Response from the Vendor on 03/28/2022
We are so honored to have you as our bride. Your kind review speaks to your awesomeness, and all we had to do was match your energy. Margarita is incredible, and we will pass along your appreciation. Hope you hold the excitement and memories...
of your wedding day close for years to come.
Reviewed On 3/05/2022 by Cindel L
I had an amazing experience at Bel Fiore Bridal. I was so excited to start planning my wedding that I ended up getting my dress during the earlier stages of wedding planning and when COVID-19 was still in its heyday (May 2020). My consultant wa...
s Loren, and she did an amazing job offering different options and styles according to my budget. I also received my dress earlier than expected (4 weeks vs. the estimated 8 weeks). I was so impressed with Bel Fiore's customer service that I ended up returning to purchase flower girl dresses with them last December. I believe Zach was the one who helped us out on that occasion; he was very patient and gave great recommendations for the girls. My flower girls and I looked our very best thanks to Bel Fiore Bridal!
Response from the Vendor on 03/07/2022
Thank you Cindel for the review and letting us know how much you appreciated Loren and Zach. We know brides have had challenges over the past few years and we are here to help getting your wedding dress as memorable and enjoyable process as pos...
sible. Cheers to you and your family as you celebrate your love for years to come.
Reviewed On 12/01/2021 by Kalae H
I had an amazing experience at Bel Fiore! I had already gone to two bridal shops prior to coming to Bel Fiore and thought that I already knew I wouldn’t find my dress here. Well, third time is definitely a charm! They had a great selection of d...
resses and I found the one!!! Special thanks to Sydney for working with me, she was an absolute angel. The overall experience was great and glad I got to say yes to the dress here. Thank you again Bel Fiore!
Response from the Vendor on 12/01/2021
Thank you for the kind words and 5 stars! We are so happy we could help you find your gown and can't wait to see your whole wedding vision come together.
Reviewed On 11/15/2021 by Emma M
I tried on so many dresses before I came here and as a plus size bride, I was starting to feel defeated. When I stepped into Bel Fiore, I felt very welcomed and comfortable. I had called ahead of time to let them know I was interested in a dres...
s I saw on their insta story, and they had it already hung in my dressing room when I arrived. The woman who assisted me was very helpful and made sure I was comfortable every step of the way. When my dress ended up being delayed by the designer, they immediately called me and kept me informed weekly until it arrived. It arrived less than two months before my wedding and they were able to get me an appointment with their seamstress within the next week. Min took her time measuring me at my first appointment, and at my next appointment a month later she had everything perfect. My dress fit me perfectly and she paid great attention to the lace detail on my dress. My bustle also stayed the whole night (even with a heavily soaked train from the rain) and I didn't have a single dress mishap. I'm so glad I chose to get my dress from Bel Fiore.
Response from the Vendor on 11/16/2021
Our goal is to make every bride have this to say after her wedding. We are blessed to be able to provide you the space to be you, and so grateful to you for leaving us this review. We will make sure Min knows her bustle stayed and your gown ...
never let you down!
Reviewed On 7/17/2021 by Katlyn R
I had a wonderful experience with Bel Fiore Bridal! I found my dress on the first visit and they custom ordered my gown and the only alteration I needed was adding a bustle! Renee was amazing and followed up multiple times. Would recommend!
Response from the Vendor on 12/01/2021
Thank you so much for the 5 stars, we are so happy you found the process smooth and hope your gown was everything you wanted it to be and more!
Reviewed On 7/07/2021 by Emily B
Found the dress of my dreams here and had the kindest, most supportive help from the staff. Thank you, Loren!!!
Response from the Vendor on 07/07/2021
Emily, thank you so much for taking the time to provide feedback! Congratulation again on finding your gown, we are ecstatic to be a part of your bridal journey!
Reviewed On 1/25/2021 by Lindsay F
Bel Fiore provides a great bridal experience! They make you feel welcome and comfortable the minute you walk in the door. Renee was so helpful, friendly, and willing to go above and beyond during my appointment! You don’t feel pressured to buy ...
a dress at your first appointment, they have a great selections of gowns, and they make dress shopping fun!
Response from the Vendor on 01/25/2021
Thank you Lindsay for taking the time to leave us a review, and for the kind words. Saying "Yes" to a gown should be as easy as saying "Yes" to the proposal... no pressure, just excitement and joy. We know you will be a beautiful bride!
Reviewed On 1/22/2021 by Carla H
Shopping with my daughter for her dress was an absolute pleasure at Bel Fiore! So personal and professional with a huge selection of dresses. The prices are also great! I so enjoyed the entire experience.
Response from the Vendor on 01/22/2021
Thank you very much for the kind review! With so many bridal stores in the area, we strive to create a unique experience for our brides. We are thrilled you both had a great experience with us, and congrats to your daughter on her engagement!
Reviewed On 1/10/2021 by Abigail M
Loren did a great job helping me select my wedding dress. She made me feel comfortable and had ideas. She was wonderful. I would ask for her by name if you are looking at wedding dress shopping.
Response from the Vendor on 12/01/2021
Thank you so much for the kind words and 5 stars! We are happy you found your gown!
Reviewed On 12/21/2020 by Shayo S
This place has beautiful dresses, and the staff is very helpful and not pushy. Alda helped me pick out a couple of dresses and the manager also had some inputs and answered all my questions. I thoroughly enjoyed shopping here for my dress, I k...
now this is a once in a life time buy - but I will recommend them to any and everyone i know who is looking for a wedding dress.
Response from the Vendor on 12/22/2020
When a bride needs a dress, we will do whatever we can to help, and when the couple is as sweet as you guys, it was easy to say yes to making sure you had YOUR dress! Your pictures are amazing, and we know you will have a lifetime of happiness...
!
Reviewed On 10/20/2020 by Ashley H
I LOVED the experience. I went in looking for styles and came out with a gorgeous dress and veil. Alicia was amazing and really listened to the parts I loved of dresses to find the perfect match.
Response from the Vendor on 10/20/2020
Thank you Ashley for taking time to review us! We can't wait to see your pictures as we know your vision is going to come together and be stunning! Welcome to the Bel Fiore Family!
Reviewed On 8/17/2020 by Cassidy M
Absolutely love this store!! First place I looked and i got my dress and veil that day. They were sooo helpful! Chandler the girl who helped was amazing and answered every question i had! she even brought over suits to look at with my dress! 10...
/10 expirence!
Response from the Vendor on 10/20/2020
Thank you Cassidy for the kind words. We love helping brides bring a look together and make their day unique, and we know yours will be no different!
Reviewed On 7/03/2020 by Anna C
I started my dress journey at a different, much larger store, in the hopes of finding the perfect wedding gown. After I was unable to find a dress at the first location, I decided to try Bel Fiore, a smaller, local store I had passed hundreds o...
f times before. Although the store may be small, it is PACKED with dresses of many types, shapes, sizes, and colors, all with amazing quality! I worked with Alicia over two appointments until we found the perfect dress. She was very knowledgable, patient, and kind throughout the entire process. I have nothing but positive things to say about Bel Fiore's wide assortment of beautiful dresses and supportive staff!
Response from the Vendor on 07/03/2020
Thank you so much for leaving this review Anna! We are so happy you had an awesome experience working with Alicia and that you were able to find your dream dress! We can't wait to see the final look at your wedding :)
Reviewed On 6/20/2020 by Kawonda H
I recently visited Bel Fiore to shop for wedding dress. The staff was friendly and courteous. I appreciate the measures they have in place during the pandemic. This was my first bridal appointment and I was able to say “yes to the dress” and le...
ave with my dress on my first visit. I’m so excited! I had a great experience. Loren was very helpful during my appointment.
Response from the Vendor on 06/30/2020
We try to balance the bridal shopping experience with the safety guidelines for Covid-19 and are happy to hear you were comfortable while visiting our store. Welcome to the Bel Fiore Family!
Reviewed On 2/23/2020 by Gabbi S
BelFiore is absolutely AMAZING. I bought my dress here in October and honestly walked in on a whim with my mom. The boutique itself is gorgeous and welcoming. I don’t know how, but my consultant knew me better than I knew myself and I *almost* ...
said yes to the first dress we pulled until she brought out a magical ball gown (that I NEVER thought I’d see myself in) and it was yes x1000. All the dresses in store are under $3000 and they really have SO many affordable options for any budget. They keep in contact with you and even mail you a congratulations card. If you’re in the Atlanta area, you DEFINITELY have to check out BelFiore!
Response from the Vendor on 02/23/2020
Thank you for the AMAZING review Gabbi! Our primary goal is to create a shopping experience that is welcoming and offer quality products at a great price. Every bride deserves a positive experience weather they buy a gown here or not, so I a...
m thrilled we gave you that on a whim :) !!!
Reviewed On 2/17/2020 by Janelle C
For my first bridal experience, I chose to visit a more mainstream bridal store with the idea in my head that they would have more options for me to choose from, pricing would be better than a boutique style bridal store.. Boy was I WRONG! I fo...
und that David's Bridal didnt have anything close to what I'd saved on my pinterest board, the consultant was uninterested and seemed that she couldnt care less about myself or my experience. After that, I found myself discouraged and frankly quite worried because I read online that dresses take 5-9 MONTHS to come in, plus alteration time and my wedding was 9 months away. I called 15+ boutiques on a Saturday attempting to get an appointment the following day. Of course, all were booked. However, Bel Fiore was the ONLY boutique that offered to call me should there be a cancellation. Low & behold, Sunday morning comes around and my phone rang at 11AM with an opening for 1:30PM. Upon arrival, I was greeting promptly and told that my consultant would be with me in a just a moment. I chose to go to this appointment solo, my bridal party wasnt able to make the last minute appointment and frankly all of the eyes and opinions of everyone else was intimidating during my previous experience. Autumn, my bridal consultant, greeted me shortly after with a warm smile and immediately I had a feeling that today was the day. She offered me a refreshment and walked me through the boutique and explained how the layout worked. She handed me about 5-6 flowers to hang on the dresses that I wanted to try on and she would follow behind me to pull the dresses. The prices of the dresses ranged from $699 (off the rack) to around $3K for the customer order dresses (from what I saw). I tried on my first dress and was AMAZED. The price was perfect, the beading was detailed, and it fit PERFECTLY. I had a feelings this was it, but wanted to try a few others to make sure. Autumn offered her honest, but graceful opinions throughout which was appreciated as I did not have my bridal party to give their input. After a few dresses, I put the first one back on, Autumn brought a veil and a beautiful tiara, and of course, the tears started flowing. I took the dress home that same day, under budget and over the moon in smiles. Thank you Bel Fiore and especially AUTUMN for an AMAZING experience. I wouldnt have wished for anything more.
Response from the Vendor on 10/20/2020
Thank you for letting other brides know we were here for you! Your review will help other brides and lets us know we are going a good job. Welcome to the Bel Fiore Family!
Reviewed On 1/13/2020 by Courtney G
I could not have asked for a better experience with Autumn! While so many aspects of wedding planning can be stressful, I have not felt that at all choosing my dress, picking out my accessories and starting the alterations process. My fiance ev...
en decided to go through Bel Fiore for their suits and could not believe how easy it was. Thank you to Ashley for sitting down and going over everything with us. I could not imagine recommending any other place to go to. You are in such great hands here!
Response from the Vendor on 10/20/2020
Thank you Courtney for the reveiw! We are trying to be a one stop shop for bridal attire as we know with so many details to plan, it makes it nice to have one vendor for your gown, his tux/suit, alterations, bridesmaids and flower girl. Thank...
you for trusting us!
Reviewed On 12/22/2019 by Sarah R
I had such a great experience getting my wedding dress here! Autumn was so incredibly helpful and so sweet! The whole staff is very complimentary and I felt so great about myself the whole time. I definitely recommend buying your dress here!
Response from the Vendor on 10/20/2020
Thank you for the review, Sarah! We love helping brides feel as beautiful as we see them! Our gowns help, but personalities like yours shine!
Reviewed On 11/13/2019 by Lucy B
Jessica and all the ladies at Bel Fiore were amazing and so helpful throughout the entire process. I tried on multiple dresses and based on what I was liking, Jessica actually pulled the dress I ended up saying Yes to. Each time I went into the...
store, I always left smiling thanks to the wonderful ladies that work here! I would definitely recommend shopping for your gown here.
Response from the Vendor on 11/13/2019
We know you have options, and the fact you trusted us to help you with your gown means so much. Having our brides leave with a smile is always our goal, so happy to hear we achieved that with you. Have a wonderful first year of marriage and m...
any many more after that! Thanks for sharing the love :)
Reviewed On 11/10/2019 by Brigid G
I walked into Bel Fiore Bridal (on my own) with an idea in my mind of what I wanted to wear on my wedding day. That is when I met Elizabeth! She swooped in, got an idea of my style, and pulled a handful of dresses that were in line with my visi...
on. Bridal shops can be pretty overwhelming with ALL of the selections, but Liz did an amazing job narrowing down a few beauties without making me feel like I had to sift through the entire shop. I LOVED most of the dresses but absolutely fell in love with dress number 3. It was THAT day that I found my dream dress. Liz, and anyone else involved in my experience at Bel Fiore Bridal, made my experience seamless (no pun intended). My dress was delivered in a VERY timely fashion and my alterations were great. I would definitely recommend Bel Fiore Bridal to every bride. Your experience is guaranteed to be special!
Response from the Vendor on 11/12/2019
Your pictures were STUNNING! We are so in love with this gown on you, and your review warms our hearts (and made us giggle at the non-intended pun). Thank you so much for sharing this with the other brides on the Knot, and for trusting us to ...
help make these moments unforgettable. We wish you a lifetime of happiness!
Reviewed On 11/10/2019 by Briana R
Bel Fiore Bridal is AMAZING! I came in with an idea of what I wanted my dress to look like, but with a willingness to try anything. The consultant there focused her time solely on me finding the dress of my dreams. She picked out a dress that w...
as not necessarily what I was going for, and she told me to just try it on that it would look good on my figure. And oh my goodness, I felt so beautiful in that dress. I could not have picked a better wedding dress for myself. It was stunning and I have received so many compliments. I am so thankful for Bel Fiore and their expertise.
Response from the Vendor on 11/10/2019
Thank you Briana! A bride should always feel beautiful and receive compliments, so we are thrilled that you did! We appreciate your business, review, and love. We wish you a great first year, and wonderful forever after that!
Reviewed On 11/06/2019 by Samantha S
This is the best place to find your wedding dress. The staff is friendly and helpful without being pushy. They allow you to make the decision and truly make you feel important on this special day of picking your wedding dress. Definitely recomm...
end this place to say yes to the dress! 😃
Response from the Vendor on 11/06/2019
Thank you for the review! We would love to help any one you know explore gowns and hopefully find the one they can say yes to. We are happy to hear you found yours and had a great experience too!
Reviewed On 11/02/2019 by AnnMarie Z
Bel Fiore was fantastic in helping me find my dream wedding dress. The girls who work there were wonderful and Margarite worked magic on my alterations. Also, they were accommodating since I was an out of town bride!
Response from the Vendor on 11/02/2019
Thank you for the kind review, and for being willing to travel so we could be a part of your event! We wish you a very happy forever after!!!
Reviewed On 10/30/2019 by Ayesha W
I loved my experience! I was almost about to give up looking for dresses in Atlanta. I didn’t want to spend a lot and I wasn’t wow’d by any dresses I’ve perviously tried on. I’ve been to two others states, five stores (two in Atlanta) before co...
ming to Bel Fiore Bridal. I was able to make an appointment and take my 4 family members to go dress shopping. After you try on so many dress, you know what you don’t like. My bridal consultant was able to find what I love in dresses to pick out perfect ones to try on. I almost fell in love with TWO DRESSES! After a break and lengthy discussion, I found my perfect dress! Thank you Bel Fiore!
Response from the Vendor on 10/31/2019
Thank you for the review Ayesha! We are so happy to hear you felt your consultant was able to listen and help you find beautiful gowns and ultimately your perfect dress! We really appreciate the love and hope you have a beautiful wedding!
Reviewed On 10/26/2019 by TARYN O
I went to this bridal shop because they offered a specific designer I was interested in for my wedding dress. I was very excited and even more so because it was a small store which made me think I would get exceptional service. My initial appoi...
ntment was AMAZING so I was certain I made the right choice. I ordered my dress and waited for it to arrive. It finally came and when I arrived to the store the staff was catching up on their own conversations and hardly greeted us (myself, mom, and maid of honor) when we came in. I stood there and waited. Someone decided to go get my dress from the back, hung it on a hook in a dressing room and walked away back to her conversations. I just stood there waiting. I waited a little longer and made my way to the counter and asked them what I was supposed to do. I assumed I was to put the dress on but I had never done this before and expected the same service I got the first time. The lady came back and somewhat assisted me. My maid of honor took over and helped me with my dress. Again I don’t know all of the do’s and donts of trying on a wedding dress but the lack of attentiveness was shocking. Especially after having such a great experience the first time. I finished trying on the dress and asked about a veil. Keep in mind the workers never offered up any info about additional things I might want or need. They seemed very uninterested in helping us and almost seemed irritated that we would even ask for info. I bought the veil because I wanted to keep things simple. Also, another long story short, my mom asked to see mother of the bride dresses. We were quickly told they didn’t really have any and the girl that was helping us had a business card for a place her mom got one. We insisted to at least look at what they had in the bridesmaid section. We did and mom found a perfect dress. Even though the worker said, “oh No she won’t like that one!!.” It was a dress I picked out for my mom. After all of these different situations we also had a hard time getting a receipt for moms dress. Again just another rude worker that was inconvenienced. There were other things that weren’t ideal. I called the manager and made her aware about the different situations. I’m not a complainer. The manager was apologetic and stated she would handle the concerns. Who knows if she did or not. There was no follow up. I was just so upset because this is my wedding dress experience and I wanted it to be great! Please know I also purchased one of the most expensive dresses they offer so my fuss is valid. There were several thousands of dollars spent and I just expected better service. So if you’re looking for great customer service, I’m not sure this is the place for you. However, after it’s all said and done, I LOVE my dress and I know it’s going to be perfect on my day!!!
Response from the Vendor on 10/27/2019
Hi Taryn, We are happy to hear your first visit was amazing, and that in the end you were in love with your gown. The experience you had picking up your gown however, is concerning and not what we strive for. The manager you spoke with did go...
over with the entire staff that we are to focus on the customer, and abandon any personal conversations when you are visiting us. I, the owner, will be reviewing this again, specifically with the consultant that you were dealing with that day. Thank you for taking the time to type this review, and for the good along with the bad. We will do better, and truly appreciate your business.
Reviewed On 10/20/2019 by Hannah P
Julia was amazing!!! She made my experience so easy and chill. I did not feel pressure at all. If there was a dress I did not like she could tell and told me to get into another one. When I finally found my dress she told me that she believed t...
his would be the one I chose. She was amazing help in finding my dream dress!! I highly recommend Bel Fiore. They were awesome!
Response from the Vendor on 10/21/2019
Thank you for the review Hannah! Julia loves what she does, and really enjoys helping brides explore gowns. Finding the one is just icing on the cake! We are so happy that you felt comfortable and thank you for your review.
Reviewed On 10/20/2019 by Maggie B
Bel Fiore made my wedding dress shopping experience nothing short of amazing. From the beginning, Julia had me try on dresses that matched my style perfectly. Once I picked my dress the alterations began and Margarita did a fantastic job making...
custom sleeves, even when I changed my mind multiple times. I'd highly recommend Bel Fiore to any local bride-to-be.
Response from the Vendor on 10/21/2019
Thank you Maggie! Julia's passion for all things wedding helps her match brides to gowns, and helps them envision all the possibilities to make it their own. Margarita is wonderful, and we love the way she works with brides to make sure they a...
re happy with the final gown. Thank you again for trusting us with your purchase and taking time to review us!
Reviewed On 10/17/2019 by Laura M
Awesome place to find your perfect wedding dress!
Response from the Vendor on 10/17/2019
Thank you Laura for taking the time to share! We hare so happy you found your perfect gown!
Reviewed On 10/14/2019 by Rachel K
Such a wonderful experience! They have GORGEOUS dresses!
Response from the Vendor on 10/15/2019
Thank you for taking time to leave us a review! We try to select a variety of gowns, and happy to hear you think they are GORGEOUS!
Reviewed On 10/02/2019 by Megan M
I had an awful experience here on Sunday. Not only did I feel pushed to purchase a dress, I did not feel the experience was personalized. I left the store highly upset and not wanting to go through the process ever again. When I asked about dif...
ferent dresses or if they had a certain style, I was always met with “I don’t know” and then completely ignoring my request. They made my party feel as if their opinions were ridiculous/wrong and that I had to decide on my dress on my own. This was all whispered to me behind the curtain. My family is my world and this ruined any excitement. It was very staged and you can tell they work off of commissions. I don’t recommend this place to anyone as I don’t want anyone to feel like I did after I left the store.
Response from the Vendor on 10/03/2019
We are so sorry this was your experience Megan. Our consultant was upset after your party left on Sunday as she felt she was not able to give you the experience you deserve. She knew you cared about your families opinions, but felt some of th...
eir comments were hurtful and was unsure how to respond, which is why she was trying to encourage you to follow your heart when finding a gown. We did allow you to go over the hour and a half appointment time and try on gowns for 3 hours which often times adds to the stress and probably added to your frustrations. We wish you the best of luck in your gown search and apologize again for your experience.
Reviewed On 7/25/2019 by Melissa C
This business only cares about you until you buy a dress from them. Once you actually buy the dress they could care less about you and your concerns. Oh and FYI for anyone planning to or to buy a dress from here; alterations are outrageous. K...
eep that in mind when searching for a dress here. The seamstress quoted me almost $1000 to ALTER my dress. I paid about $1,600 for my dress, so the $1000 to alter my dress was totally outrageous. I voiced that it was way too pricey and that I would be checking some other seamstresses. The seamstress seemed frustrated and said that it was so expensive because there was "so much work that needed to be done," Which is funny because I took the dress to another seamstress who only mentioned two things that needed to be done to the dress and was quoting $100. The seamstress at Bel Fiore offered to discount $100 but it was still outrageously expensive. My mother also voiced some of her concerns, just to have the sales rep get an attitude and be sarcastic with her. (Short blonde haired lady, possibly a manger?) I ended up leaving Bel Fiore and came back to pick up my veil with my mother and the same blonde haired woman who was there the previous day was there again. She did not greet nor acknowledge my mother and I, which is beyond unprofessional, especially when we spent over $2000 in this store. It's all very unfortunate because I have bragged to everyone about this place after purchasing my dress and having an absolute amazing appointment with Daniel, just to turn around and have to tell friends and family how disappointed we are with how things have went since I purchased my dress. Planning a wedding is already incredibly stressful, and then to find out I paid more for my dress than what other stores are charging for it, also well as finding out that I was not offered discounts that other customers were offered is not professional and adds to the stress.
Reviewed On 6/17/2019 by Allyson B
I cannot say anything bad about Bel Fiore and their owner/staff! We had an issue with the designer and production of my dress and I wasn't going to be able to get it until 3 weeks before my wedding, and the salon worked with me to exchange and ...
now I have the dress of my dreams! When everything happened, I got a call from the owner herself. Bel Fiore is hands down the best decision I could have made for a place to buy my dress. I will HIGHLY recommend them to all my friends and family in the area!
Response from the Vendor on 06/17/2019
Allyson, we still can' t believe the designer's production delay set your gown back over 2 months! It was a first for us, and we were just thankful that you kept a positive attitude and open mind as we found a solution. With a gown now in you...
r possession we hope all the final details come together and your wedding day is as wonderful as you are! We can't wait to see the pictures!
Reviewed On 6/07/2019 by Erin H
Absolutely loved working with everyone at Bel Fiore! Daniel was my consultant and he knocked it out of the park in finding my perfect dress. Everyone was honest when I was trying on dresses (I asked them to be!) and but also very supportive. Ma...
rgarita is an expert seamstress. My dress looks amazing and I can’t wait to wear it! Highly, highly recommend Bel Fiore!!
Response from the Vendor on 06/18/2019
Erin, Thank you so much for your kind words! You looked absolutely STUNNING in your gown and we cannot wait to see your pictures. Happy Planning!
Reviewed On 5/31/2019 by Hannah S
I went here with my mom in November 2018 during the week of Thanksgiving to dress shop. It was my first wedding dress shopping experience. The area that I tried on dresses was private and beautifully lit with super flattering lighting from inca...
ndescent bulbs around a full length mirror and a stage - I felt like a movie star! In my 1.5 hour appointment, Jessica gave me her undivided attention and let me try on no less than 10 beautiful dresses that were a combination of my choices and her selections for me. I fell in love with the 4th-5th gown I tried on. They took all my measurements and saved all my specifications in the system for me. I left and tried on dresses at three other salons and had nowhere near as personalized of an experience. I ended up returning to Bel Fiore to try on my favorite dress again and ordered it along with my veil. It was ready about a month earlier than expected (February instead of March) which gave me plenty of time for the three fittings I had, which were carried out by their expert seamstresses who tailored my dress to perfection. My wedding was in May and my dress was ready weeks ahead of schedule and Bel Fiore also provided the 7 suits for my husband, his party and my father - my husband's suit was free! They also sold my mother her wedding jewelry which was beautiful and affordable. I have recommended Bel Fiore to ALL my friends!
Response from the Vendor on 05/31/2019
Sweet Hannah! Thank you SO much for your kind words! They mean the world to me. You and your fiance were the absolute sweetest, and just affirmed why I love what I do. I cannot wait to see all of your beautiful wedding photos! Much love, Jes...
sica
Reviewed On 5/20/2019 by Sascha S
I highly recommend Bel Fiore! I first came to Bel Fiore to look at tux ideas for my April wedding. My fiancé came with me and Daniel was the employee who helped us. Daniel is AMAZING!!!! He helped me with color options, he gave his honest opini...
on and he went above and beyond to help with whatever questions we had. I went back last weekend for our preview and we LOVED the style and look of everything that was ordered for the preview. I did have to call in to change a few things before the preview, and I spoke to Renee. She was SO sweet and helpful and didn't sound annoyed by my changes. My groom, his groomsmen and I had the best time with Daniel and everyone felt so at ease. I even decided to purchase a veil that day (even though I was only there for a tux appt.) because of the wonderful customer service, knowledge and patience. 5 stars!!! And as we got closer to my wedding date, Ashleigh was THE biggest lifesaver with making sure the tuxes were delivered on time and even went out of her way to help us. I will be forever grateful for Ashleigh's help.
Response from the Vendor on 06/18/2019
Thank you so much for your raving review, Sascha! You and your entire wedding party were so easy to work with! Our entire staff thoroughly enjoyed working with you. We hope married life is treating your and your new hubby fantastically!
Reviewed On 3/05/2019 by Stephanie W
What a beautiful shop! My sister bought her wedding dress here a few years ago, and it was just gorgeous. This was the first place I made an appointment when I got engaged. Elizabeth was my consultant and she was brilliant. She was so personabl...
e that it felt like she was just a really knowledgeable friend who’d come along to my appointment. She listened to me talk about what I was looking for, and made beautiful selections- some that I wouldn’t have even thought to try on. My wedding is only four and a half months away and she bent over backwards to make sure that I’d get my dress in time while staying within my budget. I’d recommend this place to anyone. Go!
Response from the Vendor on 03/05/2019
Hi Stephanie! Thank you SO much for your kind words. We work hard to make our brides feel like they are hanging out with a friend, and ensure that they feel comfortable and happy. Thank you for taking the time to leave us a review. We cannot wa...
it to see you in your gown!!
Reviewed On 2/24/2019 by Alexandra M
Loved the initial experience at Bel Foire Bridal. There shop is set up with several booths to accomedate several different 'brides to be' which I loved. I had a semi-private room with a dressing room and seating for 4-5 bridesmaid/MOB/etc. Eli...
zabeth and Julie were wonderful. Unfortunately it was all down hill after that. The tuxes that we wanted were not available to purhcase so we had to rent. Almost every tux had an issue (5 out of 7) and had to be returned and resent the week of the wedding. Our ring bearer's tux re-do didn't arrive until two days before! This added so much unneccessary stress to our final week. The veil I picked out and paid for up front was not the veil I received. Bel Fiore sent it back and the second veil was still not the veil I ordered, but we made it work. Their inner company communication needs improving. I would get general phone calls/reminders for things that had already been taken care of or call for information/status updates and the people I spoke with had no idea what I was talking about. The seemstress was very nice, but the quality/thoroughness of the work left much to be desired. Especially at the price point (I did have lace, which was more difficult to work with, so I understand the cost). But at those prices I expected the quality of work to be perfect, which it wasn't. The cups that came with the dress were sewn into the lining. The shape did not fit my body, but they were never removed and the seemstress merely tacted other cups to the inside of the dress. The straps, which I expressed concerns about at EVERY appointment were never fixed properly and I spent the 'Day Of' tugging at them continuously. My MOH's hem was so uneven it wasn't even funny. For almost $X,XXX I felt robbed. But that close to the wedding, what other choice did we have! After 3 alteration appointments I was assured and even promised my dress would be ready for pickup on the Tuesday before my Saturday wedding. Arrived to several doe-eyed employees saying my dress wasn't there. I asked them to call me ASAP once it had arrived so I could rearrange my schedule to pick it up. They never called me and I had to follow up with them and the lady on the phone's response was "oh, yeah, it's here...do you want to pick it up today?" I would not choose Bel Fiore Bridal if I could do it all over again.
Response from the Vendor on 02/26/2019
Thank you Alexandra! We try to make an environment where you can be you, and we are here to help and guide. Not wanting to take a gown off is a great sign! We can't wait to see you again as your big day approaches!
Reviewed On 2/24/2019 by Kaniece F
Bel Fiore is Heaven sent! I started looking for dresses and found them and fell in love with Shana (apologies if spelled incorrectly). She made me feel so comfortable. She only found me dresses that were flattering on my curves and if it wasn’t...
for me she very professionally agreed if I didn’t like it. Talking to her felt like she was a best friend. She never made me feel like I was just an appointment where some bridal shops did. I didn’t find my dress that day sadly but she told me there was one coming in that she wanted me to try. Well, I surprisingly became pregnant with my first and only son and came back at 5 months pregnant! This time I got Daniel and he was just as amazing. My pregnancy was very hard on my body and I almost passed out during the appointment. Daniel turned full fledged NURSE! Making sure I had water, turned the A/C up high to cool me down. He even waited for me to feel better to see if I wanted to continue which sadly I couldn’t physically. So I chose a dress but there was one more that was brand new that I didn’t get to. I went home feeling deep down that the dress I bought wasn’t my dress. My MOH called the shop back and Daniel made time for me to come back and try on that last dress! Baby poking through and all he got that dress on me and Oh MY GOD!! He pulled me down off the platform and put a veil on me and I walked and walked and turned and that was it. This was my dress AND it was the one that Shana suggested I try from my initial visit!! I think I fell in love with my dress because of my experience at Bel Fiore. It was so emotional for me being pregnant. I came into this shop 3 times total and trust me I went to several other shops. Theirs was the only one with an array of plus size dresses and they were ALL beautiful!!! I’m a small, thick little thing so that was very important to me coming in the door. The shop is beautiful. The process is so simple. They help you into your dresses. They snatch that waist honey so u can see how beautiful your dress will fit as closely as they can! I wish I would’ve come here first. I will send every bride I know to Bel Fiore forever!!
Response from the Vendor on 02/26/2019
OMG! Your feedback is so kind and warm hearted. Daniel and I are so grateful to be able to do what we love and we're so happy that our brides can feel that we are genuinely invested in their big day and bridal experience. I knew that gown had y...
our name on it and it was fate that you went with it. You will be a vision...snatched waist and all. Can't wait to see you again.
Reviewed On 2/24/2019 by adrienne g
My family and I were in the area at another bridal shop. I was unable to find a dress there so I just stopped by Bel Fiore as a walk in (no appointment). Elizabeth greeted us and let us come in! She was very nice and accommodating. I tried on ...
3 dresses and the third one was MINES! She's AWESOME!
Response from the Vendor on 02/26/2019
Hi Adrienne! I'm so happy to hear that you were able to find your dream gown with us! Thank you for your kind words about your experience with us. It means the world to us!
Reviewed On 2/23/2019 by Jessica M
I had such a wonderful experience with Bel Fiore! They have an amazing selection, and are very reasonably priced. I didn’t feel rushed and was able to try on every dress I was interested in. Julia was so much fun as a consultant, and was so hel...
pful in the decision making process.
Response from the Vendor on 02/26/2019
Hi Jessica! Thank you so much for you kind words on your experience here at Bel Fiore. We pride ourselves on carrying a wide selection of gowns at great prices. Thank you again for your review!
Reviewed On 2/23/2019 by Abena G
They were wonderful. Julia was great. She helped me choose the best dress for my wedding
Response from the Vendor on 02/26/2019
Thank you so much for your review and kind words! It means a lot to us!
Reviewed On 2/23/2019 by Mamai K
I absolutely love this bridal shop! The staff is so friendly and professional. Elizabeth was my consultant and she was very interested in me and my style. I didn't have to look too far for my dress. She had it everything laid out and prepared b...
efore my arrival. After trying on 2 dresses I said yes to my dress! The price was right in my budget and worth every penny. I will definitely recommend Bel Fiore to everyone I know! Can not wait for my dress to arrive! Thanks, Elizabeth for everything!
Response from the Vendor on 02/26/2019
Thank you so much for your sweet words, Mamai! I'm so happy to hear that you had such a wonderful experience in our store. Thank you SO much in advance for any recommendations that you make. We really appreciate it!
Reviewed On 2/21/2019 by Lauren M
Great Experience!! The wedding dress consultant's were very helpful, friendly, personable, supportive, calm and professional which made for a pleasant and smooth wedding dress shopping experience!! I also loved the personalized dressing room to...
uches as well. I would recommend Bel Fiore to any bride who is looking and shopping for a wedding dress.
Response from the Vendor on 02/22/2019
We are so happy you had a great experience with us! This is what we strive to provide to every guest who enters the store. We also appreciate you taking the time to write a review... thank you.
Reviewed On 2/17/2019 by Ashley R
I had to get a bridesmaids dress here several years ago. I couldn’t make the group appointment so went on my own to get sized and order my dress. The girls who helped me were so rude, they sized me and tried to get me to buy a dress size 10 or ...
12 , several sizes too big. I refused and asked to try on a similar one in the 6 based off the dress fit and my measurements. The 6 fit so I said I wasn’t ordering anything else, they made a big deal about how it was stretched out and so on. They made me sign with a note saying I didn’t listen to them because I was planning on loosing weight. My size 6 dress fit perfect. When it came time to buy my wedding dress, Several people I knew got their dresses here. So against my better judgment I made an appointment. The only decent thing about this place was Daniel who helped during my appointment, he was great. I spent just shy of $3,000. However when I got my dress in I didn’t love it. I did sign the contract all sales are final, understandable. I simply wanted to reach out to see if I had any options, as much as altering mine a different way or possibly buying a new dress. I called for days, left messages, no one would return my phone call. They still haven’t bothered to contact me. My messages simply said I’ll like to speak with someone if they could call me back. NOTHING. My wedding planner reached out, got a return phone call within no time and told her all sales are final. I was already aware of that. So based off the fact they already got my money once, they ghosted me and wrote me off. I sold my dress purchased form then and purchased a new dress at a bridal boutique who cared more about my happiness then my wallet. They don’t care about their customers only the money.
Response from the Vendor on 02/17/2019
Hi Ashley, I'm so sorry to hear that you were not completely satisfied with your experience at Bel Fiore. We strive to make every bride feel beautiful, comfortable, and find a dress that she truly loves. I cannot speak on your experience wi...
th your bridesmaid dress from a few years ago since we are working with a completely different staff, and owner, than what was here 4 years ago. We would have absolutely loved to have been of more assistance with your dress had we known more details. You purchased your dress in July, and picked it up in October. At your pick-up appointment you never mentioned that you were no longer in love with your dress. As far as we were aware, you were still completely in love with your gown. In fact, we didn't hear from you again until this week- less than 3 months before your wedding. We only ever received one voicemail from you, and it was received on the same day that your wedding planner reached out to us. Your planner let us know that she was going to relay everything to you, so we didn't feel that it was necessary to also call you. I let your planner know that I was incredibly sorry to hear that you were no longer happy with your dress, but we wouldn't be able to take it back. She never mentioned that you were also interested in altering your dress to change the shape/neckline/etc. I told your planner that I had heard wonderful things about preownedweddingdresses.com, and that it was a very reputable site for you to sell your wedding dress on. I also informed her that if you hadn't altered it you would receive more money, and also gave her the sticker price of your dress so that you had all of the information you needed in order to receive the most amount of money back for your purchase. We did go above and beyond to help you in the only way that we could, given the limited amount of time that we were notified that you weren't happy with your dress. All of our brides do sign paperwork saying that all sales are final, no returns, or exchanges, and this is because we have to sign the same agreement with the designers when ordering each dress. But, there have been instances where we have been able to talk to designers and do an exchange/return. It is extremely rare, but we will always, always ask because a bride's happiness is most important to us. Unfortunately, because your dress had already left our store and months had passed, speaking with the designer was no longer an option. Again, I'm incredibly sorry that your experience didn't live up to our standards. We would have loved to have helped you, had we had the time to do so. Thank you, Jessica Manager
Reviewed On 2/16/2019 by Miriam A
I found my dress at a different shop, but this was definitely the best experience I had at a salon! The store itself was beautiful and the area that we had reserved was more private than other salons (and we didn’t pay extra for it). My consult...
ant had full attention on me and didn’t pressure me at all. Great experience!
Response from the Vendor on 02/22/2019
We are so happy to know that you found your gown, even if it was at another location! Our philosophy is to respect our brides and help them find the gown of their dreams. Of course we hope it is here, but if it isn't we still love you. Don't...
forget we do Bridesmaids and will help with alterations no matter where you purchased! Happy Planning!
Reviewed On 2/13/2019 by Kasema C
Wow, wow, wow! Shanna at Bel Fiore made my shopping experience feel like a conversation with a girlfriend. She knew my style, vibe and needs after a short conversation and made trying on every dress fun and exciting. I said yes to the dress, bu...
t most importantly yes to the team at Bel Fiore as well!
Response from the Vendor on 02/26/2019
Thank you for trusting us! We hope to continue to impress you as we help ensure your gown is everything you dream of and maybe even more! You have a whole team here to help and we really appreciate your business.
Reviewed On 2/13/2019 by Kristen M
Bel Firore is a great place to go to find the perfect dress for you! My consultant was very nice and laid back. This bridal store has a variety of dresses to choose from which makes it easy to know what you want. I really liked that I was ab...
le to pick which dresses I wanted to try on. I had a positive and great experience and would definetely recommend Bel Fiore.
Response from the Vendor on 02/22/2019
Happy to hear you had the type of experience that we aim to provide every Bride. Greeting you with personal touches and really focusing on you as an individual has become our stores philosophy and it is always nice to see you felt we provided t...
hat. Happy planning and thank you for your business!
Reviewed On 2/08/2019 by Jillian K
Bel Fiore was the absolute BEST bridal gown shopping experience I could have asked for. I initially found this bridal shop because I was looking for stores in Atlanta that carried Sophia Tolli dresses. I decided to drive up there one day to c...
heck it out. I came in and spoke to DANIEL and mentioned that I found the store online and was considering booking an appointment. He was so friendly and invited me right in to look around and check out all the dresses! How many bridal salons let you just browse, and touch, and look at their entire inventory when you don’t even have an appointment with them?! The dresses were so gorgeous, and all within my BUDGET…I booked an appointment that day! I came back for dress shopping appointment with my entourage on my birthday. My consultant was RHONDA and she was fabulous. She let my whole entourage look through all the dresses and place flowers on the ones they would like me to try on. She then gathered them all up and we started trying them on! Oh, by the way, they let us bring in a cooler full of CHAMPAGNE so my entourage and I had something to sip on during the appointment! I was not rushed at all. I think my appointment ran double over the time it was supposed to be, and no one in the store said anything to me about it. It was only after I said YES to my dress that I realized that it was past closing time and we were the only ones in the store. I apologized and they were not upset in the least, they were so genuinely happy for me that I had found my dream gown! I have recommended them to all my engaged friends, and my mom and everyone else who went shopping with me can’t stop talking about how sweet they are at that store. <3
Response from the Vendor on 02/22/2019
WOW... We LOVE this review! We strive to make everyone feel welcome and we know that shopping for your wedding dress is an experience with your entourage that you will look back on as years pass by. Thank you for taking the time to type all of ...
this, we really feel blessed to have such amazing brides as our clients!
Reviewed On 12/26/2018 by Kayla Y
Bel Fiore really knows how to take care of people, which is so important during wedding planning. The area where you try on dresses is really nice and calming, and the person who helped me was VERY educated about all the dresses, how to try the...
m on, etc. I knew I was in good hands the whole time. Even through the alterations, I didn't worry about a thing. (I actually found my dress at another store for about $75 less, but I chose to buy it from Bel Fiore because I knew they wouldn't make it a stressful process.) I would recommend Bel Fiore to my closest friends!!
Response from the Vendor on 12/26/2018
We are so happy to hear you fell taken care of! Creating an environment where you feel in "good hands" is our goal, and it will remain our mission to create experiences like yours. Let your closest friends know we price match, they can have our...
service, and get the best price for the gown! Thank you for the review filled with love!
Reviewed On 12/16/2018 by Joseph M
Bel Fiore Bridal was the absolute best choice I made when it came to my wedding. They were amazing with helping me get my tux information together as well as my groomsmen while they were all living out of town. I was able to get measurements ...
to them and they got everything together. They even delivered all the tuxes to each individual's home address like promised. If you are on the fence when it comes to dresses and tuxes, Bel Fiore Bridal is your one stop shop for it all.
Response from the Vendor on 12/17/2018
Thank you so much for the glowing review! You and your wife were a pleasure to work with, and we were thrilled to help make your wedding day everything you both imagined. We're looking forward to seeing your pictures! -Ashleigh
Reviewed On 11/26/2018 by Lindsey C
Bel Fiore is the best place to find your dress. The atmosphere is super relaxing and helped me not stress over the choices. They were able to help me find the best fit and the discounts to my bridesmaids dresses and my preservation after the da...
y has been incredibly helpful. My dress was absolutely beautiful, I couldn't have asked for anything better!
Response from the Vendor on 11/26/2018
Hi Lindsey! We have been working hard to create the right atmosphere for our guests, so we are so happy to hear you were super relaxed and could focus on finding your gown. We are happy to help our brides keep every aspect with in budget, fr...
om bridesmaids to preservation, we are here to help! Thanks for the lovely review!
Reviewed On 11/24/2018 by stephanie K
Not the nicest staff but I found my dream dress.
Response from the Vendor on 11/24/2018
Hi Stephanie, I'm so sorry to hear that you were not entirely happy with your experience at our store. I would love for you to call and give me more specific feedback so we can work to make this not happen again. Thank you, Jessica Manager
Reviewed On 10/23/2018 by L R
Please be aware that if they can not get in touch with your bridesamaid to ship the bridesmaid dress they will not contact the bride. They will hold the dress and not ship it (have had it for 2 weeks after we requested it be shipped with the co...
nfirmed address). Nor will they make any effort to get in touch with the bride. They will also not rectify their mistake by paying for expedited shipping to get the dress to your bridesmaid. I spoke with the owner who would not reconsider paying expedited shipping to give the bridesmaid time to get the dress and get it altered in time. I shipped my daughter's bridemaid's dress to New Mexico for $35 via UPS and they claim that it would cost them $200 to overnight it via fedex. VERY POOR costumer service!
Response from the Vendor on 10/24/2018
Your complaint is valid. We should have called the bride when we were unable to reach the bridesmaid to confirm her address. The gown was shipped the same day we spoke with you and will be in California by the end of the week. We offered to hel...
p find a seamstress near the bridesmaid, and will help with any last minute alterations when the party arrives in town. We apologize that you feel this way, and hope you will forgive us, as from now on we will always call the bride if we can't get a bridesmaid to confirm the address.
Reviewed On 10/15/2018 by Elisa T
I loved working with Bel Fiore and had a wonderful experience with them. The staff was friendly and knowledgeable, they made me feel comfortable and beautiful. My order and alterations were done timely and correctly, I can't think of anything n...
egative to say! I loved my dress so much!
Response from the Vendor on 10/24/2018
Thanks Elisa! We loved working with you!
Reviewed On 8/06/2018 by Lauren W
I had a great experience at Bel Fiore! All of the consultants I worked with were very helpful and friendly. I found my dress on the first visit, and Katie even stayed late so I wouldn't have to rush to make a decision. I went back to the store ...
a few months later to look at bridesmaid dresses. Julia helped us find a bridesmaid dress that all of my girls loved. Sandy was also wonderful and did all of my dress alterations at the store. I was not a very decisive bride, but she was so patient and truly did an amazing job making the dress fit perfectly. Overall, I would highly recommend Bel Fiore Bridal!
Response from the Vendor on 10/24/2018
We love what we do, and reviews like this make us feel so wonderful! Thanks for the love (and remembering everyone's name! Special call outs don't go unnoticed)
Reviewed On 7/18/2018 by Kaleigh W
I got my wedding gown from Bel Fiore and loved the entire experience! Julia helped me find my perfect dress and it was so much fun. I even received a card from Julia, congratulating me on my wedding, which was incredibly thoughtful. I loved my ...
dress and working with the ladies at Bel Fiore!
Reviewed On 6/11/2018 by Katrina L
I just want to say a huge thank you to Bel Fiore for how awesome they were throughout the wedding gown shopping process! I had an unusual circumstance where my dress came in made extremely poorly (even their seamstress said she wouldn't work on...
the dress til the structural issues were fixed!). Bel Fiore worked with me to resolve the issue and I was even HAPPIER after the mishap than I was originally, which you know means great service!! I felt like by the end of the process the staff at Bel Fiore were my friends and they were kind every step of the way! I also had Min do my alterations and was happy with how they turned out.
Response from the Vendor on 10/24/2018
Hick-ups do happen! We just focus on possible solutions and make sure that every bride feels that choosing and trusting us was a good decision!
Reviewed On 6/07/2018 by Jennifer F
I had such a wonderful experience at Bel Fiore trying on dresses. Julia was extremely knowledgeable, helpful, and gave incredibly helpful advice to me. I'm pretty indecisive, so she was a huge help!! This was the fifth shop I'd been to and I fo...
und my dress on the first try here! I knew it when I put it on it was perfect. There was a discount for buying the day of first try on and it just happened to be 15% all dresses that day also, which was a huge help, as it put my dress right in my price range! The shop is beautiful, they do alterations there, and the staff was so nice. they also give 15% off to bridesmaids when you buy a wedding dress. They have a wide selection of dresses and a discount of the rack section. I was so happy with my experience at Bel Fiore!
Reviewed On 6/07/2018 by Rachel S
Absolutely horrid experience with my bridesmaids! Specifically, taking incorrect measurements (2 inches difference for two girls, 10 inches/6 dress sizes too big for another) and then instead of making it right or even admitting any kind of wro...
ngdoing, they gouged them with alteration pricing! My maid of honor was told she was a size 8 for this designer even though she was a size 0/2 in normal dresses. We were extremely wary about ordering such a different size but the employee insisted it was correct for this designer. So stupidly we trusted the woman who took the measurements since we figured she's worked with this designer and would know the sizes fairly well. No. My maid of honor is swimming in this dress and no other alterations places will even bother with it because it's so hilariously big. Bel Fiore's measurements were ten inches too big. We're less than 20 days from the wedding and Bel Fiore's response was that it was all our fault for ordering the wrong size (even though they submitted the order) and that our only choice is to use their alterations person and pay for the dress all over again basically with the amount of alterations needed. Another bridesmaid ended up paying more for the alterations than the dress because her measurements were so off as well.
Reviewed On 4/25/2018 by Jennifer H
This was the third bridal shop I went to and the last. Daniel and the rest of the staff were amazing. He listened to exactly what I wanted and made my experience one I'll never forget. You could not ask for a better selection and prices. Other...
shops made me dread dress shopping, but Daniel made it the best experience. I love this place and highly recommend it to anyone looking for their wedding dress. You will not be disappointed!
Reviewed On 4/02/2018 by Lauren B
Bel Fiore was absolutely incredible! The store is super cute and you have your own little private area. Our consultant was Dasha and she was absolutely incredible to work with -- seriously, ask for her personally. She was able to take all th...
e wants and don't wants and help us find the perfect dress. Highly recommend.
Reviewed On 4/01/2018 by Marika M
I had the most incredible time at Bel Fiore. I went with my mom, and we had a great experience with the store and our consultant, Rhonda. Rhonda always gave her honest opinion and catered to my needs. She really listened to what I liked and fou...
nd incredible dresses for me to try on. She was very patient as I tried on dresses and really did her best to make me feel special the whole day.    I had visited other wedding stores before and liked some of the dresses, but have never been sold on any of them. At Bel Fiore I loved and couldn't decide between 4 dresses! The collection is amazing. In the 2 hours I was there, I saw numerous brides say yes to the dress. Bel Fiore is a definite must for all brides!
Reviewed On 3/31/2018 by Andrea S
Bel Fiore Bridal was the second wedding dress shop that I went to. As soon as we walked in we noticed a huge difference between the shops. The staff at Bel Fiore Bridal was both warm and inviting. My consultant Julia immediately greeted us, too...
k us to sit down and started going over my wedding details and what I was looking for in a dress. She then showed us where to look for the dress that I was wanting. You actually get to look through, touch and move the dresses in the store. I was very happy to see that they had a much larger plus-sized section with a good variety than the previous shop I visited. They provided me with flowers to identify the dresses that I wanted to try on. Before we were left to look for a bit, Julia pulled a dress that she thought I would love and she was right that it happened to be THE dress. After selecting several dresses I tried the one Julia brought back first and stayed in it the longest time. I tried on several others and then went back to the first one and added a veil. That was it! Julia wasn’t pushy or trying to lock me down into a dress to make a sale. She was amazing in helping me narrow things down and helped me choose the PERFECT dress. She truly wanted me to make the right decision for myself. We plan to look at both tuxedos and bridesmaid dresses at Bel Fiore Bridal in the coming months. I can’t wait for my dress to come in and am so glad I gave Bel Fiore Bridal a shot!
Reviewed On 3/31/2018 by Francine T
Dayasha was amazing! She picked out the PERFECT dress for me! She took all the pieces of different dresses and found me a dress that has all those parts!
Reviewed On 3/27/2018 by Amanda V
Fantastic. Found the dress of my dreams and had them tailor it to fit me like a glove. No complaints
Reviewed On 3/18/2018 by Cassandra T
I found me perfect dress here with Daniel! He understood exactly what i was looking for and was very patient with me. Great space, clean, well lit and a beautiful selection. I will be recommending to everyone!
Reviewed On 3/14/2018 by Kellie B
I had a great experience at Bel Fiore. My consultant was great, they have beautiful gowns for affordable prices, and tons of accessories. I picked out a dress I was planning to purchase before I found one I loved more somewhere else, but I wo...
uld still highly recommend this shop. Daniel is awesome, spent lots of extra time with me because he didn't have any other appointments coming in that day and made my first time trying dresses special!
Reviewed On 3/13/2018 by Cooper C
Bel Fiore Bridal is everything I’ve ever wanted from a bridal salon. My appointment was exactly how I always dreamed my dress buying experience would go. The staff was warm and welcoming, the salon romantic and bright, and at the end of the d...
ay, I said “yes” to an amazing dress! My consultant, Daniel, quickly picked up on my style and had such impressive knowledge of the inventory, he effortlessly found me the perfect gown! I couldn't be happier with my experience. I’ll be recommending Bel Fiore to every bride I know. -Rebekah G
Reviewed On 3/13/2018 by Amy A
I had a wonderful time at Bel Fiore Bridal! All of the staff were very nice and helpful and my associate Rhonda was so sweet and helped me find my prefect dress. #Belfiorebridal
Reviewed On 3/07/2018 by Andrea H
I am in love with my wedding dress from Bel Fiore and I cannot say enough good things about the exceptional team of sales associates they have! The atmosphere is very laid back and personal and they put no pressure on you to choose one dress o...
ver another. I loved that my family had chairs right next to my dressing room and mirror, making the experience feel very private and comfortable. The sales associates are great at taking varies aspects you like from dresses and finding styles that combine them to fit your taste. The prices are great and they never pressure you to buy above your budget. I would highly recommend checking them out!
Reviewed On 11/21/2017 by Jenn R
I had the best time at Bel Fiore picking out my wedding dress. My consultant listened to all my requests/what I did and did not like and picked out dresses accordingly, and helped me narrow down what I did and did not like. When I found the d...
ress I thought was the one, she patiently let me hang out in the dress for 20 minutes - AFTER MY APPOINTMENT TIME WAS OVER - while I tried to decide if the dress was "the one". They have a large selection, are reasonably priced, and are willing to go above and beyond to help you say yes to your dress.
Reviewed On 11/02/2017 by Karli S
Bel Fiore is the best bridal shop and I had the most amazing experience! They had a large selection of beautiful dresses of all different styles and designers. The staff is so patient and helpful. The shop is very cute too and makes you feel gl...
amorous. I love my dress and so happy I got it Bel Fiore!
Reviewed On 11/01/2017 by Kaitlyn M
I walked into Bel Fiore with the expectation to look around, and a strong doubt that I would find a dress because I am so picky. I was happily greeted at the door, and after some conversation I was convinced to try on a few dresses because most...
girls leave with something they did not expect to fall in love with. So I did just that. Jessica, my consultant, was amazing! It seemed she knew me better than I know myself! About 10 dresses later I found the perfect one. And it is the exact opposite of what I had planned, and I am oh so glad. To say Bel Fiore Bridal is amazing is an understatement. They made my day so much more special than I had even hoped for.
Reviewed On 10/28/2017 by Kara J
I had an absolutely amazing experience. The Who helped me did an excellent job and pushed me out of my comfort zone to try on all types of different dresses! LOVE BEL FIORE
Reviewed On 10/11/2017 by Lindsey D
When I went back the 2nd time to buy my dress they were understaffed. I told the sweet associate that I didn't make an appointment this time because it was spur of the moment but I knew that I wanted the dress and just try it on one more time! ...
She said that she could help and was very apologetic for keeping us waiting (I didn't feel like we were waiting at all). She took her time with me and I didn't feel rushed. Love it!
Reviewed On 9/20/2017 by Victoria B
I purchased my dress from Bel Fiore and it was as beautiful on my wedding day as it was the day I tried it on in store! They have an amazing selection of gorgeous designer dresses that fit any budget! I have nothing but positive things to say a...
bout my experience with them!
Reviewed On 9/05/2017 by Maricor J
After trying several bridal stores, I found Bel Fiore! They do not only offer beautiful, elegant and gorgeous bridal gowns at a very reasonable price but their staff and assistance they provided are exceptional ! They helped me find my perfe...
ct dress and throughout the fitting sessions they ensure that the dress will look perfect . Truly an amazing experience !
Reviewed On 6/27/2017 by Rachel L
I enjoyed picking out my dress, but that was the only highlight. When the dress arrived it was missing some of the lace and embroidery details around the neckline- which were my main reason for ordering the dress. The straps were way too short ...
and I couldn't stand up straight. The manager was very apologetic and sent the dress back to the designer, who added the missing details to the dress. Unfortunately, this process took 3.5 months to fix and the dress came back to the store with only 3 months to go until my wedding. The alterations process was the biggest disappointment. After having my original appointment cancelled with no notice, I was able to reschedule. I made it very clear that the straps were too short during the first appointment. My second appointment was 3 weeks later and the dress was in even worse shape. The seamstress said she would make the straps longer. On the 3rd visit, I found out that the seamstress had shortened the straps after the first appointment! I'm 5'9, there's no excuse for thinking that I needed the dress shorter. So after 3 appointments, the dress was basically back to where we had started with absolutely no progress made. I complained to the manager who assured me the issue could be fixed. On my 4th visit the seamstress was very disrespectful and sulked through the entire appointment. She wouldn't make eye contact with me. The dress was bunching around my hips but she told me that's "just how it was, there was nothing she could do". With 6 weeks to go until my wedding I demanded a refund on the overpriced, incorrect alterations and went to an independent shop that was able to make the dress fit perfectly. This new seamstress was appalled at the work that had been done by Bel Fiore. I feel very strongly that they wasted my time and that a lot of stress could have been avoided if I had shopped elsewhere. I would never recommend this shop to anyone.
Reviewed On 6/22/2017 by Tori R
I loved my experience in buying a dress here - Rhonda was so kind and helpful. I thought they had the best selection of different style dresses and I went to 6 places in the greater Roswell/Dunwoody/Sandy Springs area. My only disappointment is...
the alterations person they use didn't press the seams or cut out the extra fabric when they altered my dress. so I had to have the dress professionally pressed --- rather than steamed --- prior to the wedding. The seams on my right hip layed more flat after being pressed but could have been perfect if she had taken the time to remove the extra fabric.
Reviewed On 5/22/2017 by Cindy B
Had a fantastic experience. Everything went so smoothly. Katie was a pleasure to work with!
Reviewed On 5/17/2017 by Christina D
I was recently a bridesmaid in a wedding, and when it came time to order my dress from Bel Fiore, I got measured and found that I was between a 2 and a 4, according to the measurements on Bel Fiore’s website for that particular dress. As I live...
out of state and couldn’t go to the store in person, I called and asked for advice on which size to order. The woman I spoke to (whose name I unfortunately didn’t write down) told me the dress is stretchy so I should order the size 2 given my measurements. Months passed and we didn’t hear a word about the dresses. Eventually, about one month before the wedding, the bride called the store to ask what was going on, and learned the dresses had come in a month ago, but the store had forgotten to notify her. When I finally got my dress, it was so tight I could barely get it zipped up, and breathing was out of the question. Also, it was not remotely stretchy. Another bridesmaid (who had actually gone in person to the store to get fitted) had the same issue with her dress—it was way too small and she couldn’t get hers zipped up at all. Neither of us had gained weight since we got measured, so that wasn’t the problem. The measurements given for that dress were clearly wrong. I called Bel Fiore to complain and asked why I had been advised to order the size 2 and why the customer service person had told me the dress was stretchy, when it clearly wasn’t. The woman I spoke to (Elizabeth?) confirmed that my measurements were in line with a size 2 or 4 in that dress, but then had the nerve to tell me that my version of events “could not have happened” – she said it’s not their policy to ever advise girls on what size dress to order. Now, this is a store that has enormous turnover in their employees, so I found it perplexing that Elizabeth was so certain none of her staff would have ever possibly said something like that to a customer. I asked her, “Are you saying I’m lying?” and she replied in a sugar sweet tone, “I would never call you a liar!” I said, “but you’re saying that what I’ve just told you could not be true…” And she answered, “Right, it’s not possible, we would have never told you what size to order.” The conversation deteriorated from there, ending with Elizabeth telling me there was nothing they could do to make it right. Never in my life have I experienced such degrading treatment--being accused of dishonesty--from a store that I was giving my business to. I don’t know if it is Bel Fiore’s general company policy to automatically assume the customer is lying if they don’t like what the customer is saying, or if Elizabeth was just having an off day, but either way I found the whole episode to be beyond the pale. In the end, the bride’s mother went to the store on my behalf and got them to agree to alter the dress for me for free. I do give the store credit for agreeing to do that. Unfortunately, because I was coming in from out of state the day before the wedding, the timing didn’t work out and I wound up having to take it elsewhere. While the store did try to make it right in the end, the reason I am giving them 2 stars is because of the astonishingly unprofessional treatment I received, and the general mess Bel Fiore made of the whole business from start to finish (advising me to order the wrong size, telling me the dress was stretchy when it was not, then forgetting to notify the bride when the dresses actually came in, leaving us with very little time to arrange alterations).
Reviewed On 3/20/2017 by Lauren C
Bell Fiore bridal saved the day for me! I had already been to five different bridal shops and was getting discouraged and disheartened by not being able to find a dress. Not only were some shops unwelcoming and even pushy but they did not provi...
de the selection or the warm environment that I found in Bel Fiore. From the moment I walked in to Bel Fiore I felt welcome and it was a positive, friendly and happy environment. I was greeted and escorted to an area specifically for me, already setup with a welcome sign with my name on it! I felt so honored that they were treating me so sweetly and making me feel so special rather than just another nameless bride. Then, there is no pressure when picking dresses or trying them on. It was all about me what I wanted. All they wanted to do is anything they could to help me find the perfect dress for my perfect day. Rhonda was amazing, patient and so helpful, even when I knew I found the one she let me try on more just to make sure that I wouldn't change my mind and so that it would hopefully solidify my decision. It was getting close to closing time and I never even once felt rushed. She was so helpful and so patient that it just made the experience absolutely amazing. It's better than I ever could've imagined and I am so thankful that I found the dress of my dreams all because of Bel Fiore and Rhonda! If you want an amazing experience, a positive and helpful environment, and a gorgeous selection, Bel Fiore it is definitely the place to go. They have a wide selection of such beautiful dresses at incredibly reasonable prices and each and every consultant is helpful and kind. I highly recommend Bel Fiore!
Reviewed On 3/15/2017 by Emily O
Had a great time! Love how they separate the wedding dresses by silhouette...made it very easy to look around!
Reviewed On 3/04/2017 by Sybil S
They were excellent!