I liked the shopping experience at Bella Bridesmaid and I thought they had a great selection. However, the store waited over two weeks to run my maids credit cards after receiving their cc info. They did not call the girls prior to running the ...cards, and there were some decline issues, as it was days after Christmas. One of my maids cards was actually stolen and shut down during that time, but no matter, they insisted that policy states they must charge a declined card fee. I find this practice surprising especially for a small, local business. I ordered through Bella Bridesmaid because I wanted great customer service, but I should have gone straight through Nordstrom/Donna Morgan instead (plus, larger companies often offer free shipping). Unfortunately I would not recommend this BB location.