I was so disappointed by the services from Bella Luxe. Upon arrival, I was advised Olivia and her associate were waiting outside the conference room which happened to be locked. I had to go to the hotel lobby to get the key to unlock the room.... I was not happy with my hairstyle after I told her not to make my hair "puffy." By the third try, the hairstylist handed me the bobby pins and told me "Here, do it yourself." At that point, the hairstylist proceeded to tell Olivia that she could not work under those circumstances and told Olivia she was going to leave. Olivia then verbally told the hairstylist it was totally okay to leave and by leave as in leave the other bridesmaids and bride without a hairstylist. Until one of the bridesmaids sat on the chair and demanded her hair be done while Olivia started on the other bridesmaid's make up. Regardless, the hairstylist's attitude was completely unethical, inexcusable and unprofessional and Olivia allowing said attitude. While everyone was happy with their makeup, both Olivia and her assistant's attitudes were unprofessional. When it came time to pay, there was an agreed price per the contract, and coincidentally Olivia was unable to find my contract. In "negotiating" a price, Olivia actually told me "Are you trying to Jew me on the price?" It is unfortunate that Olivia is a good makeup artist, but on the day of my daughter's wedding that I had to deal with attitudes from a vendor that I am paying hard earned money. I almost felt like crying. Unfortunately, I will not recommend this vendor.