Bella's Bridal & Formal

and beyond for me and what I wanted without me feeling pressured. Their alterations department is top tier, quick, and reasonably priced! If you're unsure where to shop, this is it!

onsultant was truly there to help ME find the perfect dress. All of my fittings went amazing and the dress was steamed and packaged beautifully in preparation for my big day! Would shop here a million times over!

he consultant took my dress up front to get it ready. She then came back and informed me that my dress was not the price we had seen on the price tag. In fact it was double tagged and the real price was $800 more. No one could explain to me how this happened or what the “other” price was for. They offered me %10 off for the misunderstanding. Considering this was the dress I wanted and it was a perfect fit, I purchased the dress for the $800 more than the price we thought it was.

esses she thought I would like and I picked out a few. The second one she picked out ended up being the one! It is an absolutely gorgeous gown that I never thought I would be able to try on at my size. Could not recommend them more!

similar body type to myself, and she knew exactly what I was looking for. She let me pick out around 6 dresses on my own that I thought I would like, and I found one I loved. Then she suggested two that she had found that she thought I’d like… And that’s how I found THE dress. She set out on a mission and she absolutely CRUSHED it. I fell in love so fast with the first option of hers that she showed me, and I knew that was it. I am now patiently (or impatiently depending on who you ask) waiting for my dress to come in for a fitting and alterations. I have 0 doubts in my mind that the fitting and the alterations will be just as awesome as my initial experience. I highly recommend Bella’s.

ek! Only one problem... The dress was a size 12 and I am a size 4. Fortunately, their seamstress is an absolute magician (along with being very sweet and a pleasure to work with). She was able to alter my (very lacey) dress to lay perfectly and fit my every curve. This whole process took 6 (or maybe 7?) alterations, but she was so patient and just as concerned with getting it perfect as I was. I would be willing to pay much more for a dress just to get to use her for alterations. Everyone who works here is very sweet and accommodating. What an excellent experience!

ing customer service that I received. I would 100% recommend. The store also has an amazing selection.

consultant. I didn't know what to expect, but I was so very pleasantly surprised. we had our own little private bridal suite to try on gowns. We got to look through the dresses in my size and bring them back to the room. Brandy was so attentive and helpful with getting in and out of the dresses. She's literally a wedding dress fairy. I found a dress I liked the style and fit of, but another one had the lace I liked. I made a comment that I wish I could have the lace of one in the fitment of the other. A few minutes later Brandy reappears with exactly the dress I imagined. She was so patient with us. the whole experience was a bit overwhelming, but she really made it so easy. I cannot send enough praise to her! It really was a special day and I have her to thank for that!

hopping experience. Very thankful for her and Bella’s! I had the dress(es) of my dreams!

ly reason I’m giving 4/5 stars is because a few of my bridesmaids had trouble ordering and receiving their dresses!

love with and ended up purchasing. Alterations were also efficient and done incredibly well.

he prices are about what you would expect for ordering dresses. They do their best to work with your budget. Alterations are nice and listen to what you want (I had to go back 3 times but they never fussed to my face about it) and prepare to pay in cash for altering. Only negative thing is I often stood at the front with no one to greet me or was oblivious to my presence for several minutes. Friendly enough once I had their attention. Overall good place though. I was happy with my choice and how it arrived. Dress and veil came in on time with no obvious flaws in fabric or beading.

e perfect dress for a perfect day ♥️

s Nancy & the dress she picked for me to try on ended up being THE dress! I fell completely in love with it the second I put it on! My appointment was filled with love, laughter, and was just the most amazing experience. My bridesmaids also got their David Levkoff dresses from Bella's and their experience was just as wonderful as mine!

to blame on the bridesmaid. WRONG... I was there the day the young lady was measured by not one but two of their employees. They wrote down the measurements, compared it to their little chart, and TOLD her what size they would be ordering. Now, months later, when it finally comes in and doesn’t fit, they refuse to take responsibility, refuse to order another one, and refuse to let her see the alterations lady after she drove a freaking hour to get there. Rude and very unprofessional!!! If I could give them zero stars, that is what they would get! They need a lesson in good business and customer service!! 😡😡😡😡😡

lection, and found my dream dress. The overall experience was very relaxed but also organized and formal enough to make you feel so special. I had "the moment" in my dress once I realized it was the one, and I got to celebrate with all of my female family members and champagne. I ordered my dress and veil in August 2017, and I picked both up from the store in November 2017. Everything came in correctly, and the entire process was smooth. Thank you Bella's!

over is amazing and even has private fitting rooms for you and your family to enjoy. Their selection is one of the best I've seen, and their consultants are very helpful and were able to find me the dress of dreams! They also offer a service where they will hold your dress until the wedding day and then send it off for cleaning and preservation afterward. Would highly recommend!

pull ones that I liked, which made for a very difficult appointment. I was disappointed in the quality of the gowns as well. The staff was super sweet, but it would not be on my top list of places to buy a bridal gown!

at refused to order the size suggested by the stylist- she had been burned by sizing before here. Each dress was at least two sizes too big. Some of the alterations cost nearly $120 after we paid $150 for the dress. We ordered our dresses almost 15 weeks in advance and the Bride still had to pay the rush fee for our dresses to be here in time. While picking up my dress, I personally heard a staff member rudely question a mother of the bride who was trying to pay off her daughter's dress with a check- the staff member actually asked her why she didn't have a debit card and stated "nobody even uses checks anymore". The MOB was embarrassed. My friends and have been going to Bella's for years so I am not sure why things went so badly for our bunch. Hopefully after the major alterations are complete, our dresses will fit us perfectly on the Bride's big day.

sses in a comfortable room that had a couch for your guests, and finally mimosas to celebrate finding my perfect wedding dress!! Ms. Carolyn truly knows what she's doing. I had lace and tulle on my list but walked out with a stunning gown that had neither thanks to her guidance and excellent taste. Go to this bridal shop! Trust me you'll love it 💕

ion and this did not change when it was time to shop for my wedding dress! The staff is so knowledgable about different styles and designers. I took my mom and sister with me as I tried on wedding dresses for the first time. I was not expecting to find "the dress" on the first day shopping but with Bella's incredible selection, I said yes to the dress to the third one I ever tried on! Bella's is definitely the place to go for all your bridal, pageant, and prom needs!

awful. Not only did the associate force me into ordering the wrong dress size, she also did not email me a confirmation. When I called to inquire, no information on record. Upon receiving the dress it was WAY too big and nothing they could do about the problem. Truly terrible customer service. Perhaps customer service is great in store but don't bother ordering anything over the phone!

ultant and she was very attentive and pulled dresses that were exactly what I was looking for. Also, she let me pull my own dresses where the previous bridal store I shopped at didn't even let me look through the racks. Due to the friendly staff and the MANY wedding dress styles & pricing options, I would recommend Bella's to anybody. I can't wait to purchase my bridesmaids dresses from them as well! If you're looking for a personable & fun experience, this is a perfect place to shop!!

went on a Saturday with a large entourage and it was crazy. There were tons of other brides there all looking through the racks and I was very overwhelmed since I didn't quite know what I was doing. If it's not your first rodeo, go for it. If you'd rather have a more intimate experience, go on a weekday.

e time to get my bridesmaids dresses it was not a good experience. I made an appointment for all of us to be there. The store was incredibly busy and even though we had an appt we still had to wait over an hour to get serviced. Then to make matters worse they lost my bridesmaids measurements and weren't very apologetic about it. They were more like "well its happened before". It was very upsetting and inconsiderate...especially when 2 of my 4 bridesmaids live out of town and weren't able to just come back to get measured again. So glad I found bridesmaids dresses somewhere else and in time.

ing gown, which turned out to be my last. I recommend her as a consultant!!!

ess of my dreams! Rita in alterations was so nice and accommodated all my requests. Great selection of beautiful dresses and reasonable prices!

with and worked to make sure we had a good run with the buying/alterations process.

nded up picking a gorgeous ball gown! She listened and understood the exact style I was trying to portray for my wedding and really delivered. The staff was extremely friendly and went over and beyond!!!! Definitely recommend!!!!

it would be the only time to try on dresses with both my mom and my sister. We had tried making appointments at 2 other stores. One said they were closed the entire week of Christmas and the other ended up having a water main break and their store was ruined. It took me a while to find Bella's because I kept confusing them with Bella Couture (who was closed all week). When we called and made the appointment, they were extremely helpful. The day of our appointment, there ended up being a huge storm and they kept the store open late just for us because we couldn't go in until my sister got off work. We were the only people in the store and they were fantastic, letting me look around and try on whatever I want. They even picked out some great dresses for me to try on and perfect accessories to complement the dresses. I would definitely recommend going to Bella's Bridal and Formal, they were wonderful to work with and made my first wedding activity a great one!

ey went beyond to satisfy what I was looking for.

can not be altered in the way that they pin in back to make the sale--just look at the mannequins in the front of the store and you will see what I mean. The customer service is the worst that I have ever experienced, anywhere (I can not stress this enough!). Go to Bridal Bliss in Homewood if you are looking for a small town feel. If I could give Bella's zero stars, I would. After you spend $2000-3000 on a dress, you would expect that the customer service would be great, but you have to work for attention in the shop if you have already bought your dress (getting alterations or looking for accessories). I would not recommend this shop to anyone, ever. You can stand at the counter for 20+ minutes without receiving help. The customer service is the worst I have ever experienced, and the representatives are unbelievably rude. Save yourself, don't go here. They will sell you the wrong size, purposely making you pay more for alterations; its a scam.

and amazing. I recently purchased my dress and she has been in contact with me since the very beginning. It's hard to shop being a plus size bride but they have a great selection for us. I was getting my bridesmaids dresses from another shop but after such excellent service I decided to get them from Bella's as well. I would recommend this place to any bride looking for great dresses at reasonable prices.

had NO idea what she was doing. She was so clueless and not exactly the nicest either. It was an embarrassment for my bridesmaids. However, one of the managers was super sweet to my family and I when I had my fittings and talked to us throughout the whole appointment. So there were good and bad experiences here. The seamstress was GREAT! She could get my dress hemmed and completed in an hour! The prices are good. Typical pricing for a nice dress that doesn't look cheap.

e right gown, to ordering, to fitting. Thank you!

helpful and make sure that my brides have an exciting experience when picking such an important dress! My brides always look beautiful in their gowns!

visit to Bella's, with the help of the manager Laura, I found my dream dress! They were very helpful and took me in even though I didn't have an appointment. I would definitely recommend them to any brides looking for a dress!

ent to 7 stores in New York City, 2 stores in Florida and 3 stores in Birmingham. We actually stopped by without an appointment and were lucky that they had one associate free to help us. The store was very reasonable and accommodating – and Carol, the owner, is superb! I really felt special :) I had such a great experience buying my wedding gown from Bella's that I decided to buy all my bridesmaid dresses from this store too! They give all upfront information about rush orders and costs - sent color swatches to me in Florida and everything! Nobody in my wedding is even from Hoover!! Bella's has been amazing to work with so far and I would highly recommend working with them! They really think about YOUR experience and YOUR worries and all that they can to make the shoping experience wonderful.