I’d like to nickname this store the “NO RECORD AND NO REFUND” store! So keep track of everything yourself, because they sure won’t!
Vicky and Taryn started off friendly. But don’t let that fool you...
1. I told them I needed a junior size dre...
ss for my 10 year old sister, who is not over size by any means, I gave them her measurements and Vicky had to comment that she is 30 years old and doesn’t even wear that big of a dress. As far as that goes, I told them to order a junior size... well they didn’t and of course had “NO RECORD” of that and told me it was my fault. My 19 year old, soon to be, sister in law, tried that dress on and swam in it. They wouldn’t take it back nor give me a refund!
2. My fiancé has 3 groomsmen
I was there when Taryn measured my fiancé, my Fiancé was there when they measured his Best Man, and I called and gave them the other two measurements. One of the groomsman had called to give them his payment information and they had NO RECORD of our wedding party. 10 minutes later they called back saying, ohhhh we found it, how much was that tux you were going to pay for???”
THEY DIDN’T EVEN KNOW HOW MUCH THEY CHARGED FOR THEIR OWN RENTAL TUX!!!
- I had to cancel my wedding due to COVID, so I told Taryn that they can just forget about having to order any tux and that they can just refund one of the guys back since the tux haven’t even been ordered.
- Guess what Taryn said!!!! I have NO RECORD of any of their measurements or that anyone has paid for their tux.
Good thing the groomsman had proof of payment and was able to get his money back because they sure didn’t have ANY RECORD of his payment information or the day he paid for it.
The dresses are nice but this shop is VERY UNORGANIZED!!!!
I definitely do NOT recommend shopping here!
The only good thing about it was the seamstress! Geri is very nice and helpful! And I would go back to her any day.