Best Western Premier Park Hotel

e for what you're getting is phenomenal, and our guests could not stop raving about the food/drinks/hotel overall. Seriously consider booking here - you will not regret it!

some and we got so many compliments on the food, venue, bar, and staff. They truly went above and beyond to make sure our day was perfect and we were taken care of. Totally recommend the Park Hotel!!!

town guests got to enjoy Madison while we were getting ready. The food was great and the bartenders did awesome. If you are looking for a reception venue that is a one stop shop, this is it!

everything. Because it is also a hotel it was so convenient for our guests, who were mostly from out of town. We had a few meetings to go over the details of the day, and we got to pick out every detail of the setup and decorations. The cocktail hour was breath taking as we enjoyed drinks overlooking the amazing city of Madison, with views of the capitol square and Lake Monona. We were so pleased with Sydney, she was so great to work with and we were so happy she was over seeing our event.

ecking out of hotel rooms and bills were all mixed up. Food was good at the wedding. We did have some issues with our final bill so just pay close attention to your signed contract and bill! Overall, a beautiful venue and our guests constantly were talking about it!

table. The food was amazing, both the appetizers and the entrees our guests raved about! HIGHLY recommend - our wedding was perfect!

e food was good as well but that's where the good stuff ends. We had three different coordinators in a year and a half. Maybe the second one (whom we had longest) set the bar really high but #3 was less than impressive and contributed to my anxiety leading up to our day. We were clearly not a priority, we were told inconsistent things between her, the last coordinator and the GM, and she took FOREVER to get back to us about the simplest questions. During our reception there were a handful of details that were overlooked - not event-ruining but things we put time and care into. Our gluten-free guests were served the gluten-free late-night snack when everyone else got cake and their gluten-free cupcakes were put out with the late-night snack. Not sure how you mess that up when everything is clearly packaged and labeled. The table at which my godmother's family and our photographers were seated had to ask to be served dinner. I was told that there was a smaller, later wedding taking place in the Top of the Park that was being set up before ours that morning. I was told that our coordinator was on-hand whenever she was asked for during our reception - a step up from the lack of attention we'd gotten during the planning process. However, she asked me a question that I had made a point of being the first thing we talked about a week before; I even watched her write it down. After our wedding my husband and I sent a letter directly to the GM about the handful of things we were unhappy about as a courtesy rather than post negative reviews. We never heard back so clearly once they have our money (a substantial amount) they no longer care. Three stars for our first two coordinators, the venue itself and food. Two deducted for consistently disappointing service since the departure of our second coordinator.

nd absolutely beautiful! The Top Of the Park on the 8th floor has an amazing view of the Capitol building and was perfect for the rehearsal dinner and cocktail hour. The ballroom on the second floor was spacious and comfortable for all our guests to dance the night away. Every single staff member was so helpful and courteous! Everything went perfectly and I couldn't have asked for a better reception site and hotel for all of our out of town guests. I would highly recommend the Best Western Plus Inn on the Park.

ny where else. Elaina really worked some magic to make the Top of the Park fit all of our guests and all of our preparations put me at ease on the big day, knowing we had everything taken care of. It would have been nice if we could have started decorating earlier (couldn't get in until almost 11am when the ceremony was at 2pm), but everything went smoothly and Elaina kept everything running great the whole night. I would definitely recommend the location to others!

ocktail hour was on top of the park-great views of the capitol and lakes. Our guests LOVED this. Dinner and dancing were in the ballroom. There was some confusion with food and our guests were served the wrong kind of chicken, but management was willing to work with us and comp drinks to compensate. Set up was really easy--we were able to get in the day before and the coordinator was around to help us with whatever questions we had. Take down needed to be done night of (or by VERY early AM), but coordinator helped and it was done extremely quickly after reception. This is a older hotel so the rooms are not "standard"...which is neat, but some rooms are very spacious with beautiful views while other rooms feel pretty cramped. Most of our guests were pleased with the rooms, a couple were not. If concerned about this, request your guests get a "suite" which has some more space. My only complaint about the actual venue would be that the coordinator had switched twice while we were planning and there were a couple things that I had to explain twice or that I had planned with one that did not get carried over to the other. For example cake was supposed to be left out for guests to sample other tables and then we had boxes for guests to take left overs home. This did not happen. No major issues, though.

to say!

e only ballroom in the hotel on the 2nd floor. Pretty standard hotel ballroom. Projection screen for slideshow and pretty large (20 x 20 i believe) dance floor. Food was excellent and many of our guests raved about it. Flexible in planning. Wait staff served more than one piece of cake to guests, which was not agreed upon, and the seating arrangement/placement of tables was different than the diagram we provided. Bar far from the dance floor so guests were split between the two. Great that we were the only wedding there and were treated well. Great to be downtown for guests! Top of the Park was awesome for brunch the next morning as well. All in all a good experience!

The reception went off without a hitch, if there was one, I never knew about it! I would highly recommend this location.

is across from the airport on a main road.

g picture spots.;The hotel is older, but has undergone some renovation in the past few years. The food is good, but not gourmet.