Beyond The Veil Bridal

the staff were hesitant to help and rude. Most dresses look really out of style.

They were great! so helpful and had many options eventhough I'm plus size. They didn't mind my huge crowd and had no time limit. I tried on so many dresses! They really worked with me to make sure I had exactly what I wanted. Mary was so sweet and helpful! Everyone there seemed genuinely excited to help me get ready for the big day!

Beautiful new store. Jeff is outstanding and very helpful and friendly. Between the pricing and service... I definitely recommend!

Honestly, the lady who altered the dress is what stood out in my mind. She was magnificent and so very helpful. She took a discount dress and made it my perfect version when I had such little time before my wedding date. Bravo!

The owners are amazing! Actually the whole staff is a wonderful. They make it all about YOU and offer a lot of different sizes and styles. They also have many accessories as well. I highly recommend shopping here

This place was a gem to find! I found my dream dress here and it was well within my budget. They also have a ton of other things that any bride needs. Bridesmaid dresses, flower girl dresses, tuxedos, and a whole bunch of other stuff. There customer service was stellar, and they have in-house alterations. This place is every brides dream come true!

The staff was very professional and helpful in finding my perfect gown!

As a local wedding photographer I have had the pleasure of working very closely with this amazing store. They have always treated my brides and myself with top knock service. I highly recommend them for all your bridal wear needs. John Kiepke www.jkiepkephotography.com

I went to Beyond the Veil in search of a special occasion gown and was overwhelmed by their great selection. So many styles to choose from. I could have bought off the rack, but found one that had to be ordered in my size. It arrived in less than three weeks. Even though the shop was full of brides shopping for a wedding dress, I received undivided attention from my consultant. This is a hidden treasure in Vancouver.

Helpful and caring staff!

I said yes to my dream dress! Tamara has an impeccable eye and works wedding dress magic! I would highly recommend this business to other couples and their families.

Found my dream dress at Beyond The Vail Bridal! Felt very welcome and taking care of. Great staff. Felt like a princess trying on dresses :)

I had a great experience here! They were extremely helpful and nice. I feel like they cared about all the little details even if I didn’t think about it.

What a wonderful shop, the staff are very polite and respectful. The range of styles was great, and the process for purchasing my dream dress was very easily explained to me. I have no worries that my dress will be amazing, on time, and looking phenomenal on my day.

Everyone was awesome and patient with my daughter Samantha in sel

Awesome experience. Great consultants, prices & selection. Highly recommend you check them out if your looking for a great dress at a great price.

They said they could order me a dress in a certain amount if time, the dress was very late I ended up buying a second dress from a different shop.

Unfortunately the worst experience of my entire wedding preparation by far. I cannot even say their "business model" has much to do with business and communication. It was very frustrating that the entire process was a complete lack of communication on their part. From bait and switch tactics, to outlandish pricing at every turn once you commit to a dress and lastly, not making good on previous promises. Be prepared to spend significantly more than you budget with this shop. I had a designer in mind that they told me they carried. Only to find out that the selection was very limited and of course cost way more than they originally estimated. There was no communication of all the costs associated with each step in the process at the time of purchase. I was presented with a $700 quote for alteration when I was originally told they can do much of the changes (which evidently was extensive) for little to no cost at the time I purchased the dress. They could not acquire the veil I really wanted from the dress maker I had dreamed of and thankfully went somewhere else to get it. Once agreeing to the alteration costs, (again after having no other choice) I was told they potentially could not do what was the most important change that I needed. At least in the end with all the stress and anticipation of how it would end up looking, they were able to make the correction within the last week of the wedding. With much pushing on my end. It became painfully evident VERY early in the process that I would have to call, schedule, ask, email and continually follow through with communication and be persistent to get what I needed. It was a complete total lack of communication on their part the whole way. As if all this wasn't enough, I needed shoes near the end of the process and they had a sign in the store that what they had were 50%. Again the bait and switch occurred that only the select pairs and sizes IN THE STORE were 50% off. And the shoes I ordered (they chose) were potentially the wrong color and they needed to order another pair last minute. They said they would pay for the rush shipping since "they were responsible" and they would charge my card the day of the wedding or near after. The $50 shoes I thought I selected wound up being $285 with no receipt or explanation. Upon returning the shoes after the wedding I was credited $119. Again another bait and switch cost that put me over the edge with this store. I'm sure this is not an easy business given the emotional nature of one of the most important purchases in the event of a lifetime. They came no where close to meeting my expectations of their continual words to me. " We will take care of you." Regrettably, I would tell you to stay far away from their empty words and outlandish prices that they so often tell you that "other shops" practice. I'm just thankful that I could proceed to completion to have the beautiful wedding and the dress and veil of my dreams despite all their actions that could have jeopardized my outcomes. All the best to your dress finding journey and your, "I DO!"

I had a very specific vision in mind for my bridal dress. I found one that was close and ordered it but then had it altered to add very delicate organic inspired lace straps. Beyond the Veil Bridal made the wedding dress in my mind come to life. It was beyond beautiful. I can not thank them enough.

Jeff was amazing to work with!! His customer service, and persistence in assisting me during my wedding journey was beyond helpful! He definitely was a huge part in making my wedding day a success! I am so greatful for his service. I would HIGHLY recommend Beyond The Veil.

My first experience with Beyond the Veil was nothing short of amazing. I had high hopes and expectations. We had discussed what I wanted from the very beginning, 11 months before I got married. When I picked the dress without even seeing it in person, I stated I would want to add a simple sleeve. I was not comfortable with bare arms in October. I was reassured many times this would be no problem. When I visited the shop in June, we discussed the sleeves and appliqué I wanted to add along the waist and across the edge of the bust. Again, I was reassured this was simple and no problem. They were going to send me fabric options and go from there. I ended up having to call and email multiple times to receive my choices. I was told to make an appointment to come back in July. I was very understanding as I know they are very busy and a small shop. I wasn't scheduled an appointment in July, but rather, later because of all the summer weddings. My mom went to the shop to clarify the simple applique details and helped pick the appliqué for me. At the appointment, one of my sleeves was complete and the appliqué trim pinned on to be sewed. This was simply a narrow applique trim to be added around the waist and the top edge of the bust. The dress was pinned to my height. I was asked to come back the middle of September and it would be complete. Unfortunately, since I work 12 hour night shifts, had a fiancé going through chemo and live 5 hours away, I decided to schedule the appointment out an extra week to assure everything was completed and there would be no delays. On my way to Vancouver, I was advised by the shop that my dress and veil would not be ready Monday morning and were not ready because the material was on back order. This was confusing to me, as they had all the material at my last visit, and the applique trim was already pinned on the dress. After several calls I was text messaged to come to the shop after 5 pm on the Tuesday before my Saturday wedding. I was extremely frustrated because I had company flying in from across the country on Wednesday, decorating and other last minute wedding details and still waiting on my dress. When I arrived shortly after 6pm, I was told my dress was still not ready and that maybe I should go get a mocha! Once the ladies who I had never met brought it out to me, they told me to try it on if I wanted and asked if I needed help. They got the dress in the dressing room and I pointed out they had missed a 6 inch section of appliqué and had not sewn the bra cups in. At this point it is very late in the evening. I was in a hurry to drive back across the state to pick up company arriving. Without any regard for the days I had spent waiting in Vancouver, I was asked how I wanted to settle the remaining $187. I have no problem paying for anything. The dress and additions were rather expensive, in fact the price of the additions changed frequently. It was the manner of disregard of my time 3 days before my wedding that rubbed me wrong. Ultimately, I got my dress and the $187 was paid. I was home 2 days before my wedding absolutely exhausted from driving until 5am. There is no doubt the dress, sleeves and appliqué were lovely. One wouldn't know that by the awful picture posted on the website of me on my phone, no makeup, black bra out and my hair a mess. Sadly, by the end of the night, both sleeves had ripped off, bustle buttons broke and stitching came undone. Luckily, we only wear our wedding dresses once!

Best customer service, friendliest people! You can't find a better place to find a wedding, bridesmaid, mother, or flower girl dress! They also do tux rentals! They're a one stop shop and they are the best place to work with! I haven't met a single wedding vendor who doesn't up-sell in some fashion, but Beyond the Veil Bridal does there best to LOWER prices for you!!! No up-selling at all! I was shocked when they took off alteration costs for me simply because they knew it was a stretch for me and they didn't want my day to be hampered by something they could fix. AMAZING!!! I walk in and I feel like I'm with family. They always know my name and they are not here to just make the next sale. The entire team is here to make your day special! I'm so thrilled that I found my dress at Beyond the Veil Bridal!!!

Absolutely great shop. Good selection for all sizes and very reasonable price. I didn't feel pressured or pushed to buy anything. The owners are amazing and very responsive when you call or email.

I had a very pleasant experience with Beyond the Veil....apart from finding my dream dress, the staff is exceptionally sweet and helpful, they stayed overtime when I had come in to try on dresses and were genuinely happy for me when I found "THE dress." I would recommend this shop to anyone looking for an affordable price and great help while looking for your dream dress! Loved my experience and my dress :)

The staff at Beyond the Veil Bridal are so sweet!! They made me feel so special and comfortable when trying on dresses. They happened to be the first place I went and found my dream dress! The owners are so accommodating, definitely recommend!

The staff at Beyond the Veil are beyond amazing! They made me feel so comfortable and excited about my day from the moment I stepped into their shop! I had around 5+ appointments at various other bridal gown shops, and I am thrilled that I found my absolute dream dress at BTV! It's exactly what I always wanted, and more! Jeff and Tamara are the sweetest people you will meet, and they work so hard to make sure every bride is happy. Kelsey has also helped me, and she is amazingly sweet and very helpful! It is so wonderful to work with people that truly are passionate about what they do, and who strive to make their customers happy no matter what. Thank you so much for making my special day even more special! You are the best! :-)

I had the best time shopping for a bride's dress and I found it. Tamara and Jeff were really amazing in helping me out with finding my beautiful dress and the price was perfect. The best customer service I've had so far.