Bijou Bridal & Special Occasion

communication with the front desk for planning my fittings and even my trail to try on dresses was so smooth. Everyone was so welcoming and great to work with.

couldn’t be happier with my dress and the entire experience!

solutely confident I had found the one. They have a great selection of dresses in all different styles and at no point did I feel pressured to buy anything. I thought I found the one, but didn’t want to buy anything the first day I tried on, so I decided to sleep on it. I made a second appointment to go back and try on the dress I knew I wanted and said yes! The most important part is that the woman helping me took accurate measurements. I have seen so many horror stories of brides being improperly measured at the salon and being told that most people lose weight to fit into a dress. That is absolutely not the case here and not once did they make me feel bad about the size I am or that I should feel pressured to diet before the wedding. After she took my measurements she even confirmed with me that everything was correct and that based on those measurements I should order this particular size. I was told it would take 8-10 months to arrive, which was accurate (I ordered February 2022 and it arrived November 2022). When it did come, I scheduled an appointment to go try it on because I was excited, something the store had no issue with. The salon had a flat fee for alterations (at the time I went it was $595) and it was worth every penny because my seamstress was AMAZING. I worked with Diana and had 3 appointments. She was very easy to work with, recommended a bustle style to me and a hem length (she took just the right amount off but said if I wanted more I could). She had me walk around in it to make sure I was comfortable and on my last appointment, she showed my stepmom how to properly bustle the dress and was so patient as my dad stood there taking a video so she would remember how to do it the day of. As someone who hates shopping and was terrified of this whole process, I am so happy I chose this shop because of how comfortable they made me feel. I had zero dress regret from the moment I made my first payment and would recommend this place to anyone.

ng dress; and they did not disappoint! The ladies were of course very kind and they had an absolutely stunning selection of dresses within a wide price range. I found my perfect dress during my very first appointment. They worked very well with me in regards to alterations and made me feel both beautiful and special at every encounter. They also made themselves available to answer my questions and ease my anxiety. I had a wonderful experience here and would definitely recommend to all my friends and family! Thank you for being a part of my story!

on five dresses. At Bijou, it was such a totally different experience. They let me browse the racks and actually pick out dresses in person. I actually saw my dress on the front mannequin first and was slightly deterred by the underlying shimmer but once trying it on I fell in love. The attendants gave me time to decide and didn’t pressure me at all. I did end up saying yes that day! I’m so happy I went for that extra little sparkle because it really stood out the day of. I felt like a princess. Alterations we’re also wonderful and very straightforward. My dress is by their in house designer and was honestly light as a feather, I wore it all night long even at the after party!

le that I wanted as it was my first time trying on dressed, but I was able to find THE dress. I highly recommend anyone looking to try Bijou.

the right amount of beading and lace. She kept me at ease throughout the entire process and helped me to get excited about my big day. My guests were in shock that the dress wasn’t made that way to begin with, because it was absolutely perfect. Thank you!! Highly recommend!

my dreams... but I was wrong! Here's where I said yes to the dress!! Kelly greeted us pleasantly and assisted me in selecting dresses that fitted my desired style. She asked all the appropriate questions, prompting me to set aside the most stunning gowns that suited my vision. Kelly made my experience the greatest ever, from helping me choose the dress I ended up saying yes to, to helping me get into the dresses, and assisting with all the necessary accessories (vail, detachable straps etc). I strongly advise all future wives to come here, not just for the stunning gowns, but also for the impeccable service.

wedding dress based off of what I told her I liked and what she saw me pick out. They also helped my mom find the most gorgeous gown. They are kind and attentive to detail.

and accommodating and genuinely excited to be a part of your special day. For my appointment I worked with Kelly who was absolutely incredible. Based off of my pre-registration form, Kelly already had dresses in mind for me when I got there and also let my family and I browse the entire floor as well! Being self-conscious I was really nervous to try on, but Kelly made me feel so comfortable. During the appointment, she truly listened to my likes and dislikes and gave her honest feedback about what worked for my body and what fit with my overall theme of my wedding. She truly wanted me to have the perfect dress. The dress I fell in love with I was told came in 3 different styles, however being a visual person I was scared to commit to a different version without actually seeing it. Within minutes, Kelly and her team found the 2 other versions of the dress in the store and held them up against me to visualize - talk about going above and beyond!! Without question I said YES to the dress!!!! The whole team, along with other brides, and my family cheered and celebrated together and it was a moment I will never forget. THANK YOU THANK YOU THANK YOU Bijou and Kelly for giving me the best experience and most memorable day of my life. I couldn’t be happier!!!!

jou was amazing and Ro who we worked with was knowledgeable, easy to talk to and she understood immediately what my daughter wanted. Bijou called to make sure we would get the dress we chose on time. They did what they said they would do! Seamstress was amazing to work with also! Go there. You won’t be sorry! Best of luck! ♥️

s well and she was so kind and easy to work with. She even recorded a tutorial to help my coordinator to easily bustle my dress the day of! My dress was beautiful and I am still in awe of its quality and how comfortable I was all night long. Thank you!!

e listened to what style I wanted and gave me advice on what straps would look great on my body. I said yes to my perfect dress and I couldn’t be happier! The prices here are amazing and I also brought my veil here. I was not rushed at all and all the staff I encountered were super sweet and bubbly! I highly recommend looking here to find your perfect dress. They had so many dresses and great prices! I am so happy I came here and found my dream dress!

sion to not like them, but that was not the case at all. She asked me "what's her problem?" about my own mother. The dresses were nice, I just didn't find the ONE for me. She was trying so hard to make a sale & when she realized it may not be happening, she became short, disinterested, rude, and harsh. She was definitely talking negatively about my mom and I to another sales woman. I put on a dress in the dressing room, then rudely told me to "get out" to the show room area. She also told my mom to "let go!" of a dress as if she were speaking to a 5-year old when my mom was only trying to assist. Despina also acted like it was a major inconvenience towards the end when I asked to try on a dress that wasn't originally in my pile - my appointment time was not up yet. Absolutely terrible experience, I can't name one good thing about it because of her lack of professionalism & overall rudeness.

ried in other styles to be sure. I was browsing the racks and she just kept pulling the most gorgeous dresses she thought I’d like and they were all within my price range (which was really affordable as I didn’t have a huge budget). She was super patient and made me feel so comfortable. By the 7th dress, I found the one! Overall just an amazing experience :)

ouldn’t move in it. This problem dress size was recommended (and measured) by the associate and a process the store apparently stands behind (but not really). I helped my other bridesmaids order their correct sizes through the online system and magically had no issues (the non “bridal expert” lol). The dress didn’t fit because they recommended and told us to order a size that measured too small to my bridesmaid!! I had to look at the receipt again and one of her measurements was bigger then the dress size measurements!!! We were also rushed through the process in store of measuring and ordering. I just couldn’t understand how this dress didn’t fit my bridesmaid and just dumb founded that this bridal establishment thought this was ok to do. I told them they were wrong for recommending a small size and as the bridal experts they should know better because they work with these styles everyday. They very openly took no accountability for it or addressing this issue and said “that they wouldn’t have recommended to have ordered a bigger size because too much alterations are needed then”. They do not offer bridesmaid alterations on site so who are they to decide that?! As many times as I’ve been a bridesmaid and now a bride, NEVER were smaller sizes recommended- never mind with a fitted mermaid style with no stretch! My bridesmaid is a tall and thin 15 year old girl, she wasn’t going to loose half an inch! There was no sympathy from the beginning for this issue, only thing I was told was to bring the bridesmaid in to get remeasured and when I asked “ what happens when her measurements are the same as what you guys measured? “ I was answered with then the dress should be fine LOLL!! Like what ??? This place is a joke and their customer service is trash. There are PLENTY of other shops with better service and knowledge. They have all these precautions and warnings when ordering online (vs in the store)for no accountability on them, yet when the one dress that was ordered in store was wrong, there was zero accountability 🙄. They wanted me to bring my bridesmaid back in to get remeasured like I’m some liar and still have no end resolution. This is the last thing a bride needs to deal with 2 weeks before her wedding! My bridesmaid has no dress to wear and now we’re left scrambling. What a terrible thing to put your customers through.

was extremely appreciative that they let me bring an extra person so all my sisters and my mom could come. They have a great selection of dresses! I ended up with one of their house dresses and couldn't be more excited!!! My sister went to several places to find hers 2 years ago and this place far exceeded all them! Mom even ended up trying on a dress too!!! Could not be happier!!

t as far as paying attention to things I did/did not want in a wedding dress. The prices were pretty on point. After I found "The" dress, I did not say yes right away, I had another bridal appointment booked directly after Bijou, and didn't want to feel pressured. The second place actually had the same dress for $200 more. So Bijou was the way to go! My only complaint was the alterations. When I did the paperwork for the dress, I was told alterations would be a flat amount (I THINK they said about $250). I did not need a lot of alterations, it just needed to be taken in around my chest area, I added bra pads... it didn't even need a hem! And it still cost over $400.. The alterations did fit me well, and with everything going on in my life, I didn't have the time nor the energy to argue about it with them. Buyer beware if you go here, just do your homework.

sweet and accommodating! I had fun trying dresses on and my girls and I felt like we could be our loud crazy selves in there. We were so excited when I found the one that we started screaming! The dress fittings were great, the seamstresses are very talented at what they do. They made my dress fit my petite frame without overwhelming me in the process. Even my mother in love found her dress for the wedding there too! I love that they also offer a dress preservation service, which I will be using soon!

mall for the guests, and there was one platform for all 3 brides to share, making it hard some times to get that special feeling that other salons offer. I didn't find my dress, but Sandy was really wonderful and would recommend going to her if you want to try Bijou

to our room. Prior to trying on dresses, I decided to use the bathroom. I was sent to a dank bathroom in the basement with no toilet tissue that looked like the janitor's closet. On my way back to my room, I was questioned by another staff member. She wanted to know if she could help me, and where I was going and who my coordinator was and if I knew her name. It was very clear that she was questioning me as if I didn't belong in the establishment. I immediately felt uncomfortable and decided to leave. About 15min later I received a phone call from the front desk staff as to what happened. I proceeded to tell her and her response to me was "Well, just so you know everyone is on high alert as we were robbed recently." WHAT?! WTH does that have to do with me? I was beyond words at the inference that was made with her ignorant statements. I will never recommend or return to this establishment. It was clear that certain people do not fit the mold of their customer and are not welcome.

na was so kind and she was very knowledgeable and supportive. The entire place is very chill and Despina walked around the dress selection with me choosing the dresses and letting me pick out some as well. The entire experience was very enjoyable and she made me feel comfortable and confident. I didn't feel rushed even though we were way over our time slot. If anyone is going to Bijou, I would strongly recommend requesting Despina!

o the dress” that same day (Maggie Soterro gown) paid half of the dress upfront $840. Even brought my mother and 6 bridesmaids back - everyone paid in full after they selected a dress. 8 dresses I total purchased from this establishment. March 2020 - Covid 19 hit. April 2020 - My fiancé is laid off. May 2020 - had to cancel our wedding due to economical hardship. June 30th finally was able to contact Bijou Bridal after battling finding the funds to pay for a dress because I understood the hardship everyone faced even them. Called spoke to the receptionist and she said we can hold your dress until the day of the cancelled wedding July 25, 2020. Asked to speak to a manager and said “I am so sorry, I am willing to take the loss on the money I paid originally ($840) and not purchase the dress, is there anyway I can get out of the contract as my fiancé lost his job entirely and we had to cancel the wedding due to the economic hardship from Covid-19” the response lacked empathy and compassion. I was told I had to pick up bridesmaids and my mothers dress by the end of the week if not they go back due to lack of storage space. Ok fine, I’ll pick those up for my girls - they already paid in full and I don’t want them to lose out on money they spent as this was my hardship not theirs. BUT then I was told that they can only hold my dress to the date of the now cancelled wedding and payment is due in full (30 days mind you they haven’t been open since Covid) if I opt to not pick up the dress then that is a breach of contract and I will go to collections or smalls claims court. I want to reiterate this dress was not tailored to my body it was ordered in a standard size and could be resold as such. I was left with zero options but to turn around and scrounge up funds that would be beneficial towards keeping a roof over my families head or food on the table to pay for a dress that I was willing to forgo the loss of the $840 on. To say I was heartbroken for many reasons wasn’t the word. Everyone knows that during such economic hard times you do not need poor credit and added bills when facing very dark times. With that being said I will not be referring anyone of my engaged friends to this place and I am deeply saddened by their lackluster customer service and compassion. QUESTION THE CONTRACT BEFORE TRYING ON DRESSES AS NO ONE CAN PREDICT THE FUTURE!

til the dress was PERFECT. Highly recommend stopping here and checking out their beautiful dresses!

. Despina was our sales associate and she worked very hard to find something that I would think was stunning instead of just pretty. She listened to me, handled my very large and overwhelming family and found the perfect dress. I'm not a person that cries and she was able to find a dress that made me cry like a baby. I'm very thankful for Despina and her diligence in finding me the absolute perfect dress. I would highly recommend Bijou Bridal, they have a huge selection and give any bride the perfect bridal experience.

ing to find my dress the first day looking. Boy was I wrong! I showed a picture of what I was looking for and she literally found one that was so similar, you would think it was the same dress. Ofcourse, the dress was beyond perfect!! I said yes to the dress and could not have been happier! I will always thank Bijou Bridal for the wonderful experience. They really helped me feel like a soon to be bride without any of the stress. Also, Barbara! I want to take a moment to rave about how wonderful this woman is! She really helped turn my dream dress into a reality. I absolutely loved working with her at my dress fittings. She made me feel so comfortable and overall happy. Thank you again a million times! I 100% recommend Bijou Bridal!

y mother and I, stayed within the budget I gave her, and I never felt pressured to buy anything. Betty was the seamstress I worked with for alterations - she did amazing amazing work and listened to what I was telling her about the fit, etc. She was extremely patient and someone who takes pride in her work. Everyone who helped my bridesmaids find their dresses were very patient and professional. All of my bridesmaids dresses were ordered and delivered on time and in the correct styles/sizes (all 8 women ordered different styles). I also had my wedding dress cleaned/preserved with Bijou after our wedding day. Overall, I had a really wonderful experience with Bijou.

and helped me in and out of each dress. I ended up with a dress completely out of my vision but it was the most perfect dress I have ever seen! My dress was discounted and a sample so I got it at an amazing price! I also went here for my bridesmaids dresses and again had a seamless experience!

in a factory. I felt rushed and not paid attention to. Also, one HUGE piece that no one says is there is a bridal runway for your guests to view your dress...not only your guests but all the strangers looking at you too! It was so uncomfortable! My stylist also did not understand what I wanted and it was super frustrating. My guests felt awkward as well. I asked my stylist not to tell me the size of my dress and she goes, “why, it’s only a size (insert number)!” ...she said exactly what I didn’t want her to say. Again, no respect. Overall it was a terrible experience! If you want a private, intimate setting this is not the place for you.

le experience there from trying dresses on to my last fitting was smooth and stress-free. I would definitely recommend Bijou to anyone

o try on what felt like a million dresses. She also helped pick out a few that fit my style (including my eventual wedding dress). The selection of dresses was amazing and I loved how I could pull dresses that I liked right off the rack. When my dress finally came in, Barbara was the one who did my alterations. She was fabulous. She made my dress fit me perfectly and I could not have been happier with the result. Everyone at the New Jersey location was fabulous from sales, to the ladies at the front desk, to the ladies doing the alterations. I could not have asked for a better experience and would recommend Bijou to all future brides looking for their perfect dress!

thought I'd give it a try and I'm so glad I did! The ladies that helped me choose a dress (I think their names were Karyn and Lisa) were so lovely and helpful, and they helped my mom get her dress as well. Barbara was the seamstress from heaven that altered bot of our dresses. She was beyond fabulous! I'm so happy with my experience at Bijou!

intment, or made a phone call. The alterations staff is incredible and I felt absolutely beautiful in my wedding dress on the day of. Thank you to the whole team!

ding dress. After trying on 5 dresses and saying yes to one of those five, she said "this is not your dress" "Try this one on, this is your dress" (holding up a dress they just got in, that had all the checkmarks on my list.) Now I am one of those people, when I know I found my dress, I know, no matter what opinions there are, but I gave her the benefit of the doubt and said okay why not. Sure enough she knew exactly what I was looking for. I tried the dress on that she had in mind and I am so happy she didn't let me buy that other dress. I LOVED my wedding dress and wish I could wear it again and again. I had an amazing experience with Bijou Bridal and highly recommend

ent and I'm so glad I did. That first visit there must have been an off day, because I never received anything less than great service thereafter. My consultant took her time picking dresses for me. Listening to what I had in mind, but also gently steering me with her professional experience. I ended up falling in love with a dress that was well below what I was willing to spend, but she never pressured me to go higher. It was such an easy experience choosing and ordering the dress. This continued with alterations. When I had a fit issue the head of alterations reassured me and put me at ease. She made me feel so confident. And Farzan altered my dress to perfection. They made me feel incredible. I'd recommend Bijou to anyone!

falling in love with the first dress she put on me, which was her pick! They know how to style different body types which is amazing. They worked with me to build up my neckline a bit with no questions. I used them for my bridesmaids dresses and all of the girls loved them! Everyone was stunning and complimented all night.

m were friendly and helpful and so willing to go the extra mile to alter dresses. Their selection is huge and their facility is airy and beautiful. I would definitely recommend a stop in on your wedding dress journey.

the dress fit and the front desk girls noticed my hesitation and scheduled me a quick follow up fitting with not only my seamstress but also the manager. Thankfully the seamstress did a wonderful job and the dress was absolutely perfect!!

rying on 5 of them! We have been coming to Bijou for years , we have purchased my Sweet 16 dress here, and my sister's wedding gown/bridesmaid dresses and every time it has been the perfect experience! Joyce and her team are wonderful and truly know how to run a Bridal Salon! Best in the business!! Now I cant wait til my dress comes in!!!

found THE ONE thanks to my bridal consultant, Despina. I'm a fool and should've known better...LISTEN TO DESPINA! She let me run the first half of the show, trying on dresses that I had liked but just weren't right. It wasn't until Despina started pulling dresses that I really narrowed in on what style and fit were best on me. She was able to incorporate the details that I liked, with dresses I would never expect would look great on my body type. Despina and the Bijou staff were excellent and I couldn't be happier with my dress!

“the one” my very first visit to the store and Hayley was so patient and helpful when it came to making decisions. And Farzan did an unbelievable job with alterations. I highly recommend Bijou. You will not be disappointed.