Bites By Eydt

Dick Eydt was friendly & extremely accommodating & made the effort to come out to our home to cook for our family for a wedding tasting. Dick was very fair with pricing & worked with us to accommodate our specific menu requests & to ensure that everything fit within our budget. We found it strange that he did not send a proper invoice or confirmation of payment when we paid cash for our 50% deposit. We had to request that a text be sent for proof of payment for liability purposes. We had two calls with Dick Eydt leading up to our wedding & he was extremely friendly accommodating, open and friendly each time. He did not provide an inventory list of items he would be providing, but instead took notes in his phone & verbally repeated what he would bring. This made us nervous, so we created our own inventory list for the wedding accounting for all items that would be required. We received excellent reviews of the quality of our food on and after our wedding day. Bites by Eydt was extremely friendly & interactive with all our guests. There were several major errors, however, worth noting. We paid for two servers, one head chef & one bartender for our wedding (50 guests), and were told that they would be wearing black slacks and white shirts for our semi-formal wedding. All staff arrived in shorts, tennis shoes and t-shirts/polos. Many guests took note of this and found it strange, and out of place. We also specifically requested that no alcohol be served before the ceremony, yet I looked out of bridal suite prior to the wedding and found guests walking around drinking alcohol. We were very upset by this, & found it to be disrespectful. When addressed, we were told that they poured because “the guests requested it.” In the future we would recommend the caterer respect the wishes of the payee. Additionally, we were ensured that all drinks would be served in glassware. We reviewed the amount of glasses that would be provided, and were told that they would be washed and reused if necessary. To our horror we found red solos cups littered throughout our venue and in the hands of our guests. We addressed the issues during our reception and were told that they were “brought and being used for kids.” We paid for a beef tenderloin carving station as a part of our package, and were told that Dick would be carving the meat for our guests. When dinner time arrived on our big day, the meat was sitting out to be served, already carved. Very disappointing. All of the food was plated beautifully, but served without on platters without warmers. There were styrofoam coffee cups out, not the ceramic/glass coffee cups that were discussed. Also, as dinner was announced the MOB noticed that the entree labels set out in advance had been pushed to the side & were not in front of their appropriate dishes. She had to be the one jump up & place them in the dishes. Our dance floor was open from 8-10. From 9-10, there was no bartender present at the bar. Our guests were pouring their own drinks. When we confronted Dick, he said “I will come pour,” however, he did not remain behind the bar. We paid for & our contract included a bartender, so we were extremely disappointed & embarrassed that he was not present for nearly half the reception. All in all, we had a decent, pleasant experience & enjoyed the quality and price of our food. We would encourage patrons to review details many times & be very clear about your expectations to ensure you have the outcome you desire.