To say we're disappointed is an understatement! This was an absolute shit show from this catering company.
So let's start at the beginning of them being a little late and slowly setting things up. The cocktail hour was cut short. They didn't p...ut out all the food, nor did they bring it all either. There was supposed to be fruit, crackers, cheese, ect... Well we had lots of cheese but not much else.
Next up is dinner. Let's start with not having proper cutlery, and plates. We had appetizer size plates and they only brought FORKS!!! The meals was mashed potatoes, gravy, green beans, chicken and prime rib. See the issue? Only having forks made all of our guests eat said food items with their fingers... That is not okay!
Now let's get onto the food. All the food was cold. Chicken was dry and even adding gravy didn't help. Even having the burners underneath it did nothing, except burn the food directly under them. They weren't stiring the foods but told the guests to do it if they wanted warm food. The Prime rib was sliced paper thin then cut in half. We didn't get full slices. Even though they had an entire othe prime rib they never even cut into. None of the food was labeled, so there was an allergic reaction with one of the guests. Then the main Girl doing the stuff (looked like a lead) decided she wanted to do dessert and so she placed out the chocolate covered strawberries (before all guests had even been served). She then proceeded to lie to the brides mother about how many they had, there were supposed to be 50 only 30 were there and when confronted she became confrontational and with an attitude. She did this with everything we brought to her attention. The more we tried to just explain our disappointment the more she got an attitude and then she decided they were done and cutting out (4hrs before they were supposed to) so some guests still didn't really get to enjoy their meal.
When all this was brought to the manager and owners (Bill is his name) attention they told the bride she had big emotions and that none of this was a big deal, and that she needed to wait a few weeks for her emotions to calm down. The only compensation they are offering is a dinner to the bride a groom for ruining their reception! absolutely disgusting and disgraceful.
I do not recommend this place to anyone for any event unless you want to be treated poorly and then told you have big emotions when things go wrong.