I had a terrible experience with Melanie/Blush. I hired Melanie/Blush over a year before my wedding (last October 2018). I found her on Instagram and liked her work that I saw. Upon booking Melanie, I signed the required contract and gave the... deposit. When I booked my hair trial, Melanie informed me that Amanda would be doing my trial and day of wedding hair. I thought Melanie was going to be my stylist but I was told Amanda would be. Nowhere in the contract or any of our correspondence did it say that I would have someone other than Melanie. This was the first of many issues where I noticed Melanie’s lack of communication; contract problems and business etiquette were totally unprofessional. However, I proceeded with the hair trial with Amanda and it was great. Amanda was very kind and I liked my hair. My hair trial was $225 (for both my mom and I).
Fast forward to a month ago (10 weeks before my wedding date). I reached out to Melanie to discuss day of timeline and final balance. Since I’m getting married in a church, the ceremony time is non-negotiable and is at 1pm. I have 3 bridesmaids, 2 moms (MOB and MOG) and myself that needed hair styling. (It should be noted that everyone just wanted curls, no up-dos or anything complex). We needed to be ready by a certain time for photos, etc. Melanie instructed me that we would have to start getting ready at 5am (which seems crazy early and 8 hours before the wedding!), it would also be an additional cost because of the early time, PLUS I needed to pay for their hotel room since they needed to be there so early (Add on another $300ish for the room). None of these additional costs, early arrival, hotel, etc were ever discussed with me/or in the contract. My bridesmaids ultimately decided that they would rather do their own hair at that point. I reached out to Melanie to remove the bridesmaids and one mom. All allowed per the contract. Once I made this change, Melanie informed me that I would still have to pay the minimum $500 requirement plus travel (even though my location was within “the free travel within 60 miles”). This is the FIRST TIME I WAS TOLD ABOUT A MINIMUM REQUIREMENT. When I reached out to ask Melanie to show me in the contract where there was a minimum, she never could. She insisted that it’s “all over her website and marketing materials”… but NOT in the contract. Melanie was rude, unprofessional and unwilling to help at all! Melanie took it upon herself to speak with my wedding planner about me, how difficult I was. After many emails about the contract – which why do we even have contracts? She told me that I could either pay an additional $150 to meet the minimum OR she would cancel the date. I mean, what kind of business creates a contract, doesn’t stand by their contract and then bad mouths the bride to other wedding vendors??? It was completely unprofessional and so stressful as I now have to find another stylist 7 weeks out from my wedding! Who does that? I am getting married in Yosemite, I live out of the area so I have to go back up there to get another trial with another stylist and spend more money… all because Melanie’s contract was wrong. If it was in the contract that there actually was a minimum, I would have paid it. Period. Melanie kept blaming me that it was “my perspective” that her contract didn’t spell out any of the above. I work for a wedding vendor & we would never treat a client (even if we were right) like this.