If I could leave less stars- I would. I contacted this company and ordered a photo booth on June 19th. They stated they could absolutely have everything to me- I would just have to pay to rush the delivery. So, I paid the extra delivery fees fo...r a rush order. I paid for all items, paid an additional fee for extra photo paper to accommodate the number of guests I was expecting and the rush delivery. I received a receipt via email and thought all was good. Until..... June 26th- I contacted the company to see when the item would be arriving. My party was on Saturday June 29th. I was expecting 100+ guests and they were well aware. They told me it would be arriving the next day June 27th. This was 2 days prior to my party- that is rush? Ok- so, Thursday came and went. I went to bed- as I left for work on Friday June 28th, the container was on my front stoop. So the item must've been delivered some time on Thursday night. Friday after work I opened the container. I checked the contents as they tell you to.. I was missing 100 of the photo papers. I have over 100 guests coming to this event. Inside the container there is a packing slip with what is in the container. The extra 100 photos I paid for was not on the packing slip. Immediately, I contacted the company. I spoke with Jasmin- she proceeded to tell me that is what I ordered. I said no it is not- I have my order in my email and I verified before I called! Also she told me to count my packs of paper. I did- there were 6 packs. She told me each pack had 36 papers in them. I said no they do not. I counted while I was on the phone- there were 18 in each pack. She then called me back after contacting her manager and apologized. I of course stated- the apology is not acceptable especially when I have so many guests coming and this is not enough paper to cover my guests. She apologized and said she understands- ummm that does not make up for what I paid for and the fact that I have items missing! After back and forth, they were going to ship me paper overnight. I expressed that paper will not be here in time for my guests. I want a full refund. They went ahead and shipped paper. It did not arrive in time. I had to hire another company to come with a photo booth. So after all of this, I contacted the company and was told I would not be getting a full refund! How the h$%^ am I not entitled to a full refund when I did not have what I paid for and also btw... had to hire another company! I will dispute this with my bank! I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE!!!! NOT AFTER THEY DID NOT FULFILL THEIR ORDER AND TRY TO KEEP MY MONEY! I RETURNED ALL ITEMS AND THE PAPER THEY SHIPPED LATE TO ME! HOW DARE YOU NOT RETURN FUNDS! I will make sure to use social media as well to let others know, if they mess your order up- they will try to keep your money. Instead of making the situation better for the customer. I did not half pay for items! You took the money directly from my account! How dare you steal money like this and not do the honorable thing! TERRIBLE BUSINESS! I will file with the business bureau as well.