About this vendor
Our elegant Grand Ballroom is 4,717 square feet of stunning grandeur. Richly appointed with lush carpeting, eight gorgeous crystal chandeliers and mirrored walls, this room can accommodate up to 360 guests for a banquet, including a dance floor. Centennial Ballroom features 16-foot high ceilings and a beautiful hexagonal ceiling that mimics the silhouette of the room. A collection of windows allows sunlight to catch on the magnificent chandelier or the soft glow at twilight to seep in making it truly spectacular. The Centennial Ballroom can accommodate 240 guests with a dance floor. Have your pictures taken in our beautiful courtyard. In the spring, the courtyard is adorned with tulips, and in the fall colorful groups of mums make it a stunning backdrop for wedding photos.
Reviews
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3.5
out of 5.011 reviews
We had the WORST service at the Boston Marriott in Peabody and they caused nothing but problems on our wedding day. It was an absolute nightmare and I will never stay at a Marriott...
hotel again.
(To be clear, we were booking a room block
for our guests and booking spaces for each of us to get ready in for the morning of our wedding. The ceremony and the reception took place elsewhere.)
First issue is that I booked a suite for myself and the bridesmaids to get ready in months before the wedding, or I thought I had. The event coordinator I was working with left (or was fired) and never actually booked it for us! A few weeks before the wedding my new event coordinator realized this and had to then book the space that I thought was already secured. Well it got done and was luckily still available, right? Great.
The next problem was early check-ins for ourselves and our bridal party members. They won’t allow for early check-ins, even for the bride and groom or the bridal party members who are getting ready there in the morning. Ceremony is at 5? Well, check-in is at 4 and there is no flexibility. You can check-in early for a substantial fee, but some people paid the fee to guarantee that space and then still didn’t get it —my husband included. He booked a room for him and the groomsmen to get ready in before the ceremony and paid the fee so it would be ready for him by 11:00, and he got in at 12:30. The room he checked into also wasn’t the room we had paid for. The air conditioning unit was ripped out of the wall and there was an industrial dehumidifier taking care of an obvious water damage issue. It was gross.
I also booked a space to get ready in with my bridesmaids. When I arrived that morning, the front desk had no idea what I was talking about. I gave them my name, spelled it out, pulled up email confirmations, gave them the name of the event coordinator I had booked through… it took a manager and 15 minutes before they found it in a different binder (why is this in a binder and not the front desk computer???) “Thank you for your patience.”
There was a lot of thanking us for our patience. When they overcharged me $200 on my bill, when they lost multiple guest’s reservations, when they charged my elderly grandparents twice, when they said “sorry, we’re at capacity today” with an empty parking lot outside and available rooms online, and when they handed out favor bags to my guests THAT WERE FOR A DIFFERENT WEDDING HAPPENING THE SAME DAY.
They were awful. Not a single person from our families or our wedding party had a good thing to say about the Marriott. If you do book here, know that you will have bad service, they will find a way to mess up simple things like reserving rooms, and CHECK YOUR BILL because they will scam you.
We booked this venue in December 2019 when we thought we would be getting married in October of 2020. We postponed and during that entire process they were responsive and extremely...
helpful. They even kept the pricing when we booked, which was unexpected! During the pandemic the event planner left Marriott but I am so glad I got to work with Kyle! He was kind, professional, creative, and supportive. I loved how he created the space to reflect exactly what we were looking for. I loved how all-inclusive this venue is so it was less stress during the planning and the day of. The food was amazing! Most wedding food is mediocre due to the amount they need to make but the chicken was cooked perfectly and the cod melted in your mouth. We got so many compliments about the food and the venue! Our wedding took up both ballrooms and each space was decorated to perfection. We did a lot of DIY for the centerpieces and Chuppah and Kyle and his team pulled it off better than we could've imagined. I can't thank Marriott Peabody enough for their help in making our day truly magical! If you're looking for a venue that will work with you and create a stress-free event look no further!
We could not be happier with the Peabody Marriott and our event coordinator, Kellsie!! They made the entire wedding planning process as easy as it could possibly be! Every detail w...
as taken care of and any changes were easily made. The day of was absolutely perfect because everyone on staff was on the same page and were also able to go with the flow as things needed to be changed a little. No one was pushy- everyone was incredibly friendly and the food was delicious!!! Thank you again for making our New Year’s Eve wedding an event none of our guests will forget!!
Please note: This is in regards to booking a room block with this hotel - NOT in regards to having an event on site.
Brides and grooms beware - we had an AWFUL experience with thi...
s hotel. Dealing with them was literally the only stressful part of planning our wedding. Getting a room block with them was easy - it's a huge hotel in a suburb - they told us that they would start us with 20 rooms (per Marriott policy) and add more for us as they booked up. Well, we filled up the 20 rooms with our bridal party/immediate family pretty much right away and asked for more - they refused to add any rooms on, stating that the hotel would probably be "at capacity" - this was 4 months before our wedding and before we even sent invitations out to our guests. Every person we talked to to try to get our room block extended wasn't helpful. Everyone stopped answering emails and returning our calls, so we finally gave up and had to tell our guests to just book at the best available rate. We felt totally nickle and dimed - instead of providing good customer service, it was clear that this hotel just wanted to make the extra $30/night from our guests.
This issue caused confusion when it came to distributing our welcome bags as well. We were forced to go through our guest list for the wedding and figure out who had booked hotel rooms outside of our room block. We asked the Marriott to put notes on those rooms to ensure those people received welcome bags. After speaking to some of those people - they never received their bags, which is beyond frustrating and honestly just a huge waste of money and time for my husband and I.
Another issue we had with them was when we tried to book a suite for myself and my bridal party to get ready in. They refused to book a suite for us because they give preference to weddings they have booked on site first - apparently the hotel only has 1-2 suites (they need to tell people this when they're securing a room block for a wedding). They said they could confirm if we could have a suite or not 3 weeks before the wedding. Because of this, I was forced to spend an extra $600 to get into my wedding venue early to guarantee that we had a place to get ready the morning of the wedding. My husband and I checked into the hotel the day before our wedding and we were given a suite anyway (after being told over and over we wouldn't be able to have one).
Putting the frustration aside that I still feel when I think about this place, I do want to mention that the front desk staff who we came into contact with during our stay for the wedding were great. They were all so friendly. I would give them 5 stars if I could and the rest of the hotel/event staff the 1 star rating.
We used the hotel for one of our wedding rooms blocks. Bryan was great to work with and made sure everything went smoothly. The hotel was very modern and recently upgraded, all the...
guests loved it there. The location is perfect and makes it very easy to get where you want to go.
Had my wedding here. Booked a year im advance. Had 3 different wedding coordinators, but was stuck in contract so not like i could change my mind. Booked with 1, started planning...
with another, then finished planning with another because the first 2 left the company. Week of came all good. Rehearsal came, red flags but ok. Day of absolute disaster. Youd think they never did a wedding before. Coordinator no where to be found, did nothing shewas supposed to. General manager less than accommodating for what went wrong. Offered a 10% refund to my father to make up for indiscretions, yet still short thousands in the money spent that services were not provided. Stop responding to communications. If anika powers is your coordinator beware. All talk no action. Tara bassett, the general manager, doesnt give a crap. Should have booked with the Renaissance at Patriot Place.
This venue went above and beyond to my our day special! Anika and her team were awesome and the food was great!
The Boston Marriott Peabody gave us the August 2016 wedding of our dreams! We looked at a lot of wedding venues before booking that were both in budget and comfortable for the size...
and feel we wanted for our wedding, and the Peabody Marriott was by far the best. From the silver tray of lemonade greeting us at our first appointment to the high level of attention to detail and on site expertise, the Marriott delivered.
We worked with Sales Manager Steve Spivey and Event Coordinator Megan Long. They are both amazing people and simply the best team you could ask to manage your wedding. From booking Steve was able to accommodate our changes to their already very inclusive wedding package, gave up various room options, and never hesitated to answer every email and phone call. He truly went above and beyond through the booking process, and we were confident that our Wedding day would be the special one we were hoping for. From there Megan worked with us to organize and manage our wedding. Megan is a star on the event team and was always available to answer our questions or greet us for appointments. She went above and beyond working with our vendors (including a particularly difficult one), getting our specific menu and drinks requests to happen, and managing all the little details of the day. She never imposed her own vision and helped pull all our crazy ideas together. Day of she was attentive and available for not only myself and the groom but the family and wedding party as well all throughout the night, and didn’t blink on accommodating surprise guests or last minute issues or changes.
The Marriott Peabody made it easy, we never had to worry about set-up, rentals, licenses and insurance, breakdown, and vendor facilitation. Your wedding will be in great hands. We never had to worry about a thing. If you are looking for a venue that will take care of everything while letting you customize and choose the best vendors then this is the best North Shore hotel to choose and a best kept secret. The hotel itself is clean, with large rooms, and a newly renovated lobby and restaurant. The wedding package includes nice inclusive upgrades like colored linens and uplighting which are pretty much extra everywhere else. Our wedding was everything we could have asked for, and in this crazy wedding industry it counts to have a venue team that puts customer service above all to truly make one of the most important days of your life absolutely perfect.
THE PEABODY MARRIOTT IS A PERFECT WEDDING VENUE. The wedding packages include so much compared to other places! Steve and Kristin in particular were so kind and were very attenti...
ve to all of our questions and emails. I was dealing directly with Steve most of the time when discussing options for the big day. Steve impressed both my fiancé and I, but also succeeded to amaze my parents with his professionalism. Steve is fun, organized, patient, attentive, and welcoming. He was more than willing to work with our guest list, desired floor plan, menu, décor, and budget. He is by far the most helpful person I have EVER dealt with. What a great person.
THE HOTEL IS CURRENTLY GOING THROUGH SOME BEAUTIFUL RENOVATIONS. Their Grand Ballroom has attractive chandeliers and has the ability to set up different table sizes. The venue has another large room, The Centennial Room, which can hold smaller receptions and cocktail hour. This was an added perk!
THE FOOD CHOICES WERE INCREDIBLE, and this venue does what some others do not: hosting a bar based on consumption. This was something very appealing as we could set an amount to pay for beverages, or pick up the tab at the end of the night. The venue offers a table wine service as well.
The hotel was more than happy to accommodate all of our overnight guests after the wedding with their more than generous room block at an amazing price compared to some other local hotels.
PLEASE KNOW: THIS WEDDING VENUE WILL ACCOMMODATE YOU AND YOUR WISHES. The staff (especially Steve and Kristin) are amazing. From the moment we walked in and Steve greeted us with cookies and warm beverages, we felt appreciated and at ease. Such a positive experience all around.
Worst accommodations ever! The woman who we had been working with for many months before the wedding all of a sudden "went on leave" without any word to us the week prior to our w...
edding. We never got any notification other than when I had emailed her, and got an automated response saying she would be out for over a month. When contacting the next person, it took many attempts to get in contact with her in order to get a response (just days prior to our wedding).
When our guests finally arrived, there was no actual blocking of the guests together. Everyone was all over the hotel on every different floor. We were also told there were no suites available for us to rent for our wedding night until I called two days prior to double check and all of a sudden they "moved some things around" and were able to get us a suite, for more than double the price of a regular room- why wouldn't we just rent two rooms side-by-side for less?
They made no effort!
the whole wedding went rather smoothly thanks to the hotel staff. They took charge of the night so we were able to relax and enjoy ourselves
Contact
8A Centennial Dr, Peabody, MA
Boston Marriott Peabody