Botanika

it and worked with her on plans. While working with her, I came across several negative reviews and was surprised - why were her reviews so strong on the Knot? After seeing some of the pictures of her arrangements, I worried she would not be capable of creating the arrangements I had in mind. So I decided to request individual stems and create bud vase arrangements myself. I expected the quote to come in under what she had initially provided, after all, she wasn’t doing any labor outside placing an order anymore. When I got the quote back, each stem was between $6 - $11. I thought that seemed steep considering she quoted $65 for centerpieces when we did our original order. She told me flower growers were going out of business left and right and that’s why the cost was so high. I was still skeptical so I looked online and called a couple other florists with strong reviews in her area for quotes. They came in at half the cost, if not a third the cost. I asked her about this and she said their flowers must be low quality. I asked her to look at other wholesalers to see if she could get a better price somewhere else, she refused. After feeling fed up, and a little screwed over, I requested a refund so I could work with a different vendor. She told me she didn’t do refunds. Lots of wedding vendors don’t do refunds so I understood, but when I tried to find a contract/agreement, I realized I didn’t have one on record. I asked her to provide a copy of it and she evaded the request. When I pressed, she tried to pull verbiage from a Privacy Policy, which, for those who don’t know, only covers how companies manage your data when using their website, and twisted it (took it completely out of context) to tell me it was proof that if I used her website we were under contract, pretty slimy. The arrangements we received were actually quite nice, but that’s easy to do with more premium flowers. The boutonnières looked nothing like what I requested. The eucalyptus was half bug bitten. The mums were all rotten - that’s about 25 rotten flowers. And she did not give me the privot berries in my order. I reached out to her to see if she’d be willing to do anything to make it right and she has not responded three weeks later.

e was the reason our day flowed so smoothly. Leading up to the big day, she was extremely organized, quick to respond, and extremely knowledgeable about the entire process! So thankful that we worked with Melissa - it made all the difference.

uly can’t do them justice. Everything was beautiful. We had a small hiccup with the officiant we acquired on our own and he ended up not being certified in our state. We didn’t realize this until after the ceremony. Melissa and her team had a solution in less than 10 minutes! The experience is something I will forever be grateful for!

r I wanted my wedding bouquet with more succulents and less of these flowers that kept falling on my dress during the bridal photo shoot - but to keep everything the same. When I received my bouquet the day of it was pretty much the opposite of what I had asked with a lot of pink flowers, which was not in our color scheme and to be honest I’m not a huge fan of pink. Wish that was the end of it, but just as I was about to walk down the aisle my bouquet breaks off of the handle! I know you’re not suppose to curse in church, but I couldn’t help myself. The only thing I could do was dig my nails into the bottom of the bouquet and keep it moving. I had also ask for this hanging greener piece that would hang over our welcome sign in the front... instead what I got was a couple of branches with some greener tied together that didn’t hang over the sign at all... instead it was just stuck in between the easel. (keep in mind, I did give her a photo of what I wanted to look like). Don’t get me wrong she does great work, I just feel there should have more communication if there was any confusion.

to make many changes and she was able to meet everyone. I would recommend her again and again! Thank you for making our day so beautiful Melissa!

bouquet! It was a mix of white roses and these very sad, wilted forget-me-nots. In hindsight, I wish I had taken pics from the Internet to show her. Since I didn't do that, I wish I had taken a pair of scissors to the bouquet and cut out all the wilted flowers. I didn't do that either so now I have this sad bouquet in all my wedding photos. Keep in mind that, whatever your bouquet looks like, it will show up in a LOT of your pics.

loral arrangements to be done by Botanika. She has such a pleasant and warm personality. She understood my vision better than I could put into words. Mother nature has the last word and Melissa was flexible and determined to express our love story through her arrangements. Everything was perfect from the bouquets, boutonnieres, dining table centerpieces, and large-scale arrangements! I was stunned at how beautiful everything turned out. Thank you so much!

h a wonderful job!

a. I provided some pictures of the type of arrangement I wanted and Melissa did the rest! We were very pleased with all the table arrangements, as well as the other arrangements we used on the photo table and in the patio area. Everything was beautiful and the flowers were very fresh, and were delivered to the venue exactly as we had requested!

spectacular: bright with color, fresh and beautifully arranged. My daughter wanted to limit the number of cut flowers. Melissa suggested succelents which we have now planted and are a reminder of my daughter’s event. Botanika also offers Planning Packages. DO NOT pass up this service! We chose to have Melissa provide us with “Day Of” planning. Do NOT be fooled by the words “Day Of”. Six to 8 weeks prior, she met with me at our venue. She offered suggestions, made detailed notes. Several weeks ahead of our event, I contacted Melissa concerend about our Rehearsal and how that would proceed. Reminded that she would be there to run it, a tremendous weight was lifted. Melissa assisted with questions and issues that arose as the event day drew near. She saw to the delivery, set-up. The weekend of my daughter’s wedding was Wonderful. I feel that I was able to relax and really enjoy the day. Melissa was present throughout our event and saw to its flow.

ful and that staff are very personable and professional. Highly recommend!

ng, despite my lack of knowledge in florals and vague description of color scheme; my words were "all of the colors except for blue and purple". I wanted things to be bright! Communication with Melissa was very prompt, she worked very closely with me from 150 miles away, and was also genuinely kind and excited for me! Finally meeting her on my wedding day felt like seeing an old friend! *This is the florist you want to work with!*

moothly. Sometimes I felt that her professionalism could improve. However overall I was very impressed with her performance.

ose to use her as our wedding coordinator as well—it was worth every penny! She kept in contact with all of our other vendors and made sure everybody was on the same page and provided a very detailed and organized timeline for our rehearsal and wedding day. Her assistant was also awesome throughout the actual wedding, making sure we had everything we needed and that things ran smoothly. My husband and I were able to enjoy our wedding and she definitely put me at ease with wedding planning. The floral arrangements were absolutely gorgeous and I’m still getting compliments two weeks later. If you do not choose Botanika for your floral and wedding coordination, you are doing yourself a disservice. She is the best in the business!

has a beautiful gift for creating gorgeous floral arrangements that are customized for your event. Thanks again for making the bridal shower a dreamy and lovely experience for all of our friends and family.

decor, etc...” my husband & I were able to actually enjoy the entire evening❣️Thank you!

u can really tell that she has years of experience. She helped us create our dream wedding and we cannot thank her enough!!

ur floral needs for my daughter’s wedding was addressed. She met with us and asked every question about the wedding, colors, style of wedding dress, etc. In doing so, she was able to design on paper what my daughter envisioned her wedding floral ideas ... bouquet, tables arrangements, etc. Melissa was also able to tell us what floral arrangements/ placements we should focus on that were more visually and economically best . Thus, eliminating excess cost which was very helpful. A couple of times, we needed to make changes and Melissa was quick to reply and always accommodating. Melissa has an eye and skill for floral design that best matches any venue, color, budget, and Bride! The best part was arriving at the venue and seeing all the floral decorations delivered, arranged and placed without us having to worry about having to do any of that. Melissa was always so encouraging , calm and reassuring throughout the process. I would highly recommend Botanika to any Bride and her mom. ❤️

e that I'm getting the best of products and services. Thank you for your great customer service that listens to it's client and translates to reality the ideas we wanted to express. I have no idea how many times my wife called but I know Melissa was so gracious and patient.

out and perfectly created! I loved that Melissa took the time to really listen to me and get a feel for my style and the look I was going for. Further, she was able to work within my budget which I greatly appreciated. I feel you cannot go wrong with Botanika!

s instead of blush, which threw off everything. Not to mention, the wedding day bouquet was VERY different from my bridal portrait bouquet (that she made) and what my contract stated I would be getting. Not to mention, they both had wilting flowers that just kept falling apart. Both of the flower crowns she made for me were NOTHING like what I wanted even though after the first one she assured us she’d get it right. While she was nice, I definitely would recommend going with someone else, unfortunately.

cial.

lways impressed with the beautiful and creative arrangements she puts together. I can always count on her to arrive early for set-up which is certainly a relief when getting ready for a big event. I can't say enough about how dependable she is, even with last minute orders. Working with Melissa is always a pleasure and I hope to do business with Botanika for years to come!

ng. She made my floral ideas come to life with brilliance. I was nervous to ask about other small details such as linens, decor arrangements, timing but with her experience and advice with the wedding went so smooth. The venue was transform with her touch to that no one in my or his family could complain about anything. We were impressed she handled everything with perfect timing that I was able to enjoy my wedding day. Note: I love her table and venue decor. Thank you for such great memories Melissa.

her work, design, and above all her high attention to detail I knew i had to have her talents at our wedding! We worked with a specific budget... what she delivered was more than what my imagination could have her dreamt possible! She made my fairy tale wedding possible. Unfortunately, I could not have my mother present... Melissa stepped up not only as my florist, but more so as a friend. For that, I am forever grateful! Melissa and her team are amazing, and if you're looking for perfection and beauty you have found it with Botanika. Thank you Melissa !!

count that she offered. I requested a very neutral palette, with very subtle hints of blushes and light peaches, whites and lots and lots of greenery. I provided numerous photo examples. In our contract, it stated a combination of peonies, hydrangeas, and stock, Baby's Breath and greenery. In my bouquet, it was mostly roses and bright pinks and bright oranges. She says she will give you a toss bouquet as a complimentary service, but she forgot mine in our order as well as failing to deliver my mother's corsage and father's boutonnière. She claims she left them on a back table but nobody saw it. For my flowers to Mary for our Catholic ceremony, they are supposed to be red roses (as also stated in our contract) but instead she provided left over bright pink roses from my bouquet. When it came time to final payments she made a mistake and over charged me almost $300. Instead of cancelling the charge or refunding the credit, she said she was going to "mail me a check". I provided her our address and it never came before the wedding, and still now have not received a refund almost a month later. My bridesmaids said that their flowers were noticeably brown and one said her arrangement was falling apart. It really is a disappointment to have to review your wedding pictures and have flowers that you did not want as apart of your day after spending thousands of dollars. As nice as Melissa is as a person, I do not believe she was fully capable of delivering professional quality floral services that you absolutely need for your wedding. I implore you to keep browsing for a different vendor who has the capability to make your wedding as picture perfect as you want and work so hard for it to be.

Thank you for delivering our flowers to the venue. Everything was just as we discussed. And I will definitely come to you for any floral arrangements I may need in the future. 😊 R+C

just begun, and is why I need to write this. I got married October 15th at Lost Mission. A Beautiful venue. I hired Botanika because my wedding planner recommended them and when I met the owner I felt comfortable that she knew my vision. I gave her pictures of the decor and most importantly I gave her my color scheme. She tried to encourage green and I did not want any green. My colors were fall, oranges, browns, golds, maroons, reds, yellows. On my wedding day it was flowing with green foliages. Everywhere! Furthermore, I asked for a lantern on every other pew down the aisle and I got 4, 2 on each side. I asked for a fall tree in the entry to the chapel and a smaller tree on the sign-in table, they were missing. When I asked her for reimbursement she swore they were there and she would send me pictures. I waited. No pictures and the responses ended. I felt like my vision was tossed aside. I paid $3,788.75 for her services and her decor as promised was not there. I wanted a cascading bridal bouquet, she suggested away from that because of my height and petite body style that it would too much. I agreed and decided to go with the traditional style bouquet. My bouquet turned out to be waaaaay over powering. It was Gigantic for my small frame, I had to hold it by the upper stems just so it wouldn't cover my chest AND it was super heavy! omg so uncomfortable. I would not trust her for your wedding. I wish I would have gone with someone else but my special day cannot be changed. I wouldn't wish her sloppy services on anyone and tis the purpose of my review.

She understood our budget and helped us stick to it. The flowers for the wedding were the perfect compliment to our venue. The succulent boxes were perfect on the tables and the bouquets were romantic. All the colors and flowers blended in so well. The arch looked amazing also and looks great in our photos. Melissa did a great job helping set up at the venue and also assisting with other things at the venue to help set up. Thank you Melissa for helping make our day the best and so beautiful!

er than I imagined and everyone commented on their uniqueness. I will definitely use Botanika again and will highly recommend to anyone needing flowers in the San Antonio area. Also, I was running into issues getting caterers to respond (well known ones in SA) and Melissa gave me several recommendations, one of which we used!! She saved the day!

ing flowers for the cake at the last minute! Such a lifesaver! All of the bouquets were gorgeous and the mothers/guys flowers were beautiful.

ally my turn, I was thrilled when my wedding planner also suggested her as the go-to person for beautiful floral arrangements in San Antonio! Melissa really listened to my vision of bright bold colors and a Spanish flair and brought it to life beautifully! Not only did she make beautiful centerpieces and bouquets, but she also made gorgeous floral chair swags that I absolutely loved! The flowers were all incredibly colorful, fresh and vibrant! Melissa was a pleasure to work with, and I truly feel that her florals made our wedding visually stunning and memorable!

r above and beyond the other vendors we interviewed--and we're so glad we picked her. Everything she did was lovely--the bouquets were simply spectacular, and they photographed so well. The reception flowers were also beautiful, and Melissa was able to accommodate our budget with nice designs that didn't break the bank. I will say that we were a little underwhelmed by the bouts, and the color palate at the reception ran a more towards neutral than bold. BUT still all VERY lovely, VERY high-quality, and in fairness we weren't exactly providing specific guidance or following up (whoops) so I still wholeheartedly recommend Botanika to brides (and also recommend that you figure out what you want and communicate that during your first meeting--she is taking notes!)

uld look like. I also contracted outdoor furniture for my cocktail reception.

me very well. The day of the wedding they were there every step of the way!

eed to be filled! On our wedding day everything looked gorgeous from the ceremony, to cocktail hour to the reception! Flowers were amazing!

verything we said and really understood what we were going for and provided an amazing proposal just based on the brief conversation. The day of the event went beautifully and I was so impressed with everything she put together. The centerpieces were gorgeous. The accents down the aisle were exactly what we wanted. The bouquets were more beautiful than I could have imagined. All the decor for the reception was perfect and better than I pictured. Melissa and her team did an incredible job -I can't say enough about how wonderful it was and how grateful I am to them!

omantic atmosphere that the Bride requested. Melissa's artistic vision is unmatched, which is why I'll always trust her to 'wow' even the most discerning clients.

wanted!! She is also very great working with budgets. We ended up changing a lot of things because our flower budget kept getting smaller as planning went on. She was always very gracious and helpful with suggestions. We ended up with amazing flowers that really set a gorgeous tone at our ceremony, cocktail hour and reception. So great to work with!!