Brand Bars and Events

Jayme and her team were AMAZING! Our wedding day literally would not have been possible without them and I cannot recommend their services enough! I dropped off all our decor items in labeled boxes and gave ZERO direction and our entire reception/ceremony space looked PERFECT. They took such a huge weight off our/our families shoulders and made our day 100x more enjoyable!

After many months of contemplation and numerous revisions, I've decided to share my thoughts on our experience with Brand Bars & Events. It's been a journey, wrestling with whether to speak out about our challenges, especially given my aversion to negative reviews. Yet, I've concluded that if our story can help just one couple from the ordeal we endured, it's worth sharing. Nine months ahead of our wedding day, we hired Brand for partial planning services. With several vendors secured and a clear vision in mind, we sought their expertise to navigate the final stretch. Initially, communication with Jayme, one of the owners and lead planner, was swift and promising. However, this positive start dwindled post-payment. Despite our efforts to clarify roles and establish a seamless process, responses became sporadic, incomplete, or simply absent. Notably, their preference for email communication led to frustrating delays, with vital information often withheld or miscommunicated, leaving us feeling overwhelmed, unsupported and abandoned to manage tasks by ourselves. While Brand did assist with vendor coordination, some communication between vendors who'd only work with planners, and vendor ghosting, the lack of clear guidance left us feeling burdened with all the to-dos. The day-of services unfortunately also fell short of expectations, with last-minute billing issues (that we are still dealing with today), oversight of essential details, and a hands-off approach from Jayme, our day resulted in multiple disruptions and dissatisfaction. We want to mention Jayme's unapproachable demeanor, which detracted from the wedding experience. Throughout the day, evening and even weeks after the wedding, on top of our own negative interactions, we had multiple friends, family members and even vendors approach us to tell us about their negative experiences with her further highlighting the disconnect between Brand's promises and delivery. Despite the disappointment with planning services, the bar services provided by Tom and the bartenders also "Brand Bars and Events" were commended for their professionalism, communication, and assistance during the event. In summary, our advice is clear: if you cherish the significance and joy of your wedding day, steer clear of Brand Bars & Events for planning services. Their lack of professionalism and commitment to client satisfaction cast a shadow over what should be a cherished milestone.

Working with Jayme & Kendall from Brand Bars and Events was such a joy! I am so glad that I found them and decided to work with them & their team in planning our wedding. They were beyond helpful throughout the whole process, and worked with us patiently on all of our back and forth changes and requests. Our wedding day was nothing short of AMAZING, and we owe a lot to the girls & their team for helping everything go off without a hitch! I would recommend this team to any bride in the Charleston area. Thank you Brand Bars and Events!

Jayme and Kendall were absolutely amazing! We had them be our day of coordinators for our wedding and we couldn't thank them enough for all they did to make sure our day went off without a hitch!