Bridal & Veil

at all. Sal and everyone here, were all very helpful. They were very careful and took extra precaution when it came to covid. Caryn also helped me with a few other things, and I found her to have done a great job. They covered everything and were able to remove a lot of stress for me. I love my dress and I'd recommend them to anyone

forget

for all the amazing help here. Fahrina was a huge help!

in the area for sure.

edding. Their selection is the best in San Diego and they 100% know what they are doing. They even offered to work with me 3 days before my wedding to get a new veil when I changed my mind on the original I ordered. Shout out to Carmen as well who was great! Have already recommended them to everyone I know!

ANTASTIC! She gave her honest opinion on what color I should wear with my blonde hair. She gave me ideas on what type of dress to pick (A-Line) and I tried on several dresses while she stood outside of the dressing room door. She was so professional with a great personality and knew exactly what I wanted. I could not have been any happier than today. I finally found the perfect dress with the help from Tyler. I meant the owner as well and he could not have been any nicer than he was. He was a great and very personal owner of the shop, I could not have been any more pleased with Bridal & Veil. I highly recommend this shop for ALL you bridal needs. Beautiful Mother of the Groom/Bride dresses along with beautiful bridal gowns. Like I said, I highly recommend this shop. All employees and other shoppers were wearing masks, very clean and I never felt uneasy with covid. If you get a chance to shop here, do it! Thank you Tyler for the lovely afternoon of shopping, I cannot wait to get my dress. You and the owner is the BEST!!!

d be ready before I headed back home. I couldn't be more happy with their customer service!! I highly recommend them to all the future brides out there looking for their perfect dress!

nt for me to visit and purchase from. the alterations team was awesome helping me get the right fight and provide honest opinions. Although alterations can be pricy, this salon owner helped give me a deal to keep the alterations in house with guarantee. my dress and completed look was absolutely amazing at a great price.

. Tam is the person who helped me, and he could not have been more amazing. He was extremely kind, patient, knowledgeable, and observant. Tam quickly picked up what styles I liked by listening, and he was able to pinpoint what I was searching for, which I appreciated so much. Overall my experience with the store was phenomenal. We’ll see how delivery timelines go during the pandemic, but the person I talked to today, Farhina, was also very kind and ready to help how she could.

wledgeable. The owner Sal hit it out of the park with what he felt I might like. There was no pressure to buy at that time but they let me know when I had to order by in order to have my dress in time for my wedding. When I did order the dress, the assistant who helped me was spot on with her measurements and when the dress arrived it fit like a glove and didn't need any alterations. The location is easy to get to but the parking lot is terrible!

up getting the very last dress I tried on and I cannot wait to wear it in January!! Thank you so much Tam!!!!

at dresses to pull. I showed her one photo and she took one look at me and she nailed it! I am "plus size" with curves and all the dresses she put on me flattered my body so so so much! She made the whole experience the best! She was nice, kind, and super helpful. SHE absolutely made me feel like a bride! I can go on and on about this place but even if you don't find the dress here trust me the experience of having an appointment there compares to nothing. Even other employees who would walk by would just stand and watch and comment how beautiful I looked.

d they had a private area set up where my family was able to sit. When I arrived and met with the bridal consultant, who I believe was either Silvia or Cynthia, she asked me what kind of dresses I like. She picked about 7 dresses based on my explanation and ones that would fit my body type. I guess I should have started off with…I am a full-figured women with several body conscious issues. When the bridal consultant came into the fitting room with several dress options she showed and explained some of the dresses she had pulled. I saw the dress I wanted to try on first and I was shocked because I new right away that it was the one. When she found me a matching veil and put some shoes on my she prepared all of my family for the first dress. As I walked out we all started to cry. Of course I felt the need to try on some other options but they only enforced the known fact that the first dress I tried on was the one and only dress for me. The bridal consultant was sweet, and she really listened to what I wanted. She was a pleasure to work with and so were the rest of the employees. I had no issues with the alterations and I was pleased with the services they provided. If I ever had to get married again, which I don’t ever plan on doing again, I would go back to Bridal and Veil.

utely gorgeous selection of dresses. I’m getting married in 3 years and they’re going hold my dress for me until the day. We went a little bit above my budget but Cynthia was always honest with prices, went above and beyond to find dresses closest to my range and they were all beautiful. My dress is so gorgeous and perfect going a little over my budget is more than worth it! Thank you Cynthia and I’m excited to be part of the Bridal & Veil family!

mend this salon for your dress.

because they said they would give me $100 off. I had confirmed with Cynthia the sales lady and Sal(Owner/manager) when the dress would arrive and they BOTH reassured me that it would be at their store by the end of April or the latest would be the first week of May. I let them know that my wedding day was on July 1st, 2017 and I was worried and that’s why I wanted to verify the date of arrival. Sal reassured me that he has never missed a brides wedding and he has been in business for over 35 years. I called and checked in about scheduling my appointment for alterations on the first week of May and they didn’t even know what I was talking about. My dress had not arrived and they couldn’t tell me what was going on. Sal called me back and told me my dress was coming from overseas and it would arrive in Mid-June??. I was in shock at that point and couldn’t believe this was happening. I checked on weekly basis after my dress didn’t arrive on the first week of May as promised and Sal told me I shouldn’t stress and I won’t look pretty for my wedding and not to worry about it. Finally- 2 weeks before my wedding, I received a call and was told my dress had arrived and my dress fitting was scheduled on 6/17. I arrive and receive the WRONG DRESS!! I purchased a trumpet/mermaid style wedding dress in off white/ivory, but I received a ball gown 2 sizes smaller in white. They blamed the manufacturer and I was told this has happened many times before with this manufacturer. I was told my dress and the dress delivered had the same ID/model number. How is that possible? They are totally different dresses and why the dress 2 sizes is smaller and a different color. Sal would not deal with me and I was told he was “out of town”. He was speaking to the sales girl Reva and using her as a mediator. He was trying to convince me to take the ball gown dress, after refusing they would not confirm a delivery date and wanted me to wait till Monday so they can speak to manufacturer. After not budging he finally showed up after returning from “out of town”. I didn’t want the ball gown (wrong dress 2 sizes smaller!!) and my only option was the floor sample. Reva had told me that they would do free alterations and would fix the beading on the dress. Sal wanted me to pay FULL PRICE for the floor sample because he told me the dress doesn’t depreciate just because its on the floor and people try it on. He was very rude to my family and friends and had no remorse. I was in shock when all of this was happening because the last thing I was worried about was my wedding dress. After going back and forth and having him threaten to give me my money back less than 2 weeks before my wedding and have me purchase a dress else where he finally agreed to give me $200 off but would give me the check when I came to pick up my dress. Very unprofessional business owner and just thinking about this ordeal is making me sick all over again but I didn’t want to keep this to myself because thinking about another bride going through what I did would make me feel even worse. Horrible place, please use caution and make sure to get everything in writing if you plan on purchasing a wedding dress because they will not honor their word.

n, did she know her dresses. She found a dress that was SO perfectly me, which I would have never seen or found without her. They were great through the alterations process. The only side which was a bit frustrating was I wish they would be a bit more proactive about letting you know when your dress would arrive. I had to call them a few times to check in on my dress/see if it was there.

l, when I was paired with Reva. I found the dress after I saw it on someone else at the salon. Great consultants! They only recommendation would be to have the front staff be more welcoming. There was some pressure as I was leaving from the seamstress to add on costs as well. Overall great though!

cided to stop on a whim. Both women working at the time, whose names escape me, were very nice and tried to find the style of dress I was wanted. One of the women also worked at the Bridal & Veil on Camino Del Rio and knew the inventory, she actually pulled up several dresses online, one in particular caught my eye. She called over to the store and asked them to pull it for me and was able to set me up with a consultant, Reva, right away even though I didnt have an appointment. Reva was amazing, she is so friendly and knows what she is doing. She listened to everything I wanted, asked the right questions and pulled some really beautiful dresses and my mom got a showing room all to herself! I ended up with a completely different dress than what I was looking for. Right when I walked into the boutique there was a dress hanging up away from all the other dresses, it was just sitting there, like it was waiting for me. Its perfect and beautiful and Reva knew the moment that I put it on from the look on my face that this was it. I tried on a couple more dresses just in case but nothing could compare. My experience there was fantastic and the staff was great, especially Reva!

ot on! I had minor alterations and the price was unmatched. THANK YOU so much for your help to make my wedding day so special. I was a fairytale and I felt like a queen in my lace dress!

d what I like/don't like in a dress and Reva went to work! She pulled several dresses and amazingly, the very first dress she pulled is the one I bought! I tried on several to be sure and one thing I really liked was that Reva was honest and told me what she thought about each dress. I was also really impressed by Reva and the owner because they never pressured me into going above my set price point and they were even able to get me a dress for less than I had hoped to spend! I had a really nice experience with Bridal and Veil and would highly recommend them to any bride who is looking for a dress! Thank you Bridal & Veil - You were all great!

le to alter my gown within a few days after my final fitting. I had my final fitting on Monday, and was getting married on Friday. I was able to pick it up on Wednesday and it fit like a glove. i could not have been happier with my gown and the service we received.

you happy. THANK YOU Bridal and Veil, I will cherish my wedding gown forever!

y first fitting in October. When I put it on, I couldn't walk or sit in the dress. I mentioned to the sales consultant that I believe I was measured incorrectly to begin with, but she said she's been doing this for 8 years and she did not believe me. I also mentioned that I participate in a fitness program that took my measurements one month before the fitting and my hips were not what they measured, but they still insisted they did not make a mistake. The consultant said I was trying to turn things around on her and that she didn't make a mistake. Bridal and Veil will not acknowledge that they have done anything wrong and they told me I'm the problem. They said we are all adults and that I was unfairly blaming them because I just don't like the dress anymore. In the spirit of being an adult, I would like to offer this advice for all brides to be: (1) know and document your measurements before you enter the shop, do not sign the receipt unless you are 100% sure those are your measurements. (2) The dress shop will most likely not have your exact size and you will need to be clipped in. Take pictures of how you look in the dress from all sides for documentation, including how they have clipped you into the dress. (3) Make sure to ask how the dress will fit you (i.e. - will the dress be tight, have other brides liked the dress, have other brides had fit issues with the dress) (4) Never pay for the dress in full when you buy it. This was my biggest mistake. I was offered the option of paying for half or paying the full amount and I choose to pay in full. When I tried it on the first time and it didn't fit, I was so scared and panicked that I then agreed to pay for additional alterations. I should have stopped immediately and discussed all my options (exchanging the dress for another, etc). They did not offer me any other suggestions other than alterations. (5) Have someone with you at the fitting. I didn't have anyone with me for the first fitting and I was very emotional and upset because it didn't fit. I did not ask about all of my options and went with the only option being offered to me - alterations at their shop. I should have left and thought about it for a few days and made a decision when I was less emotional. Best of Luck to all the Brides to Be! I hope my experience and advice will help you make the best decision in the future.

e" of dress shopping (champagne, etc). I had a clear vision as to what style I wanted. I felt heard by my saleswoman and she also respectively steered me away from a style tried on but was definitely not working in my favor ;) Literally, the first dress I tried on was the one I ended up buying! I tried about 15 more in B&V and went to the other "experiential" shop which ended up being way too pricey and not as special as the first dress I tried on. My seamstress, Sophia, deserves 10 starts just by herself! She was so thorough and meticulous! My dress was all lace and with a silk lining that didn't cover my back, so the entire back of my dress was just lace with buttons down the length. The dress in my size was meant for a woman who is 5'7" and I am 5'4", so the length of fabric she had to make work was extensive. We did 5 fittings in total and she was so kind throughout the whole process! The dress was absolute perfection and I truly felt so gorgeous on my wedding day!

mall stitches on the bust for it to lay flat instead of sticking out. (It wasn’t too much bigger to take in from the side seams.) I tried it on with the seamstress a few weeks before the big day and then picked it up the week before. It fit great and I got so many compliments. Advice: Take someone with you to learn how to do the bustle. It’s pretty easy but it helps if another person can see it in action.

e over the phone, I came in, tried it on and bought it. And because I did it that same day, they threw in the veil for free! My stylist was so nice, very helpful, not pushy, and let me take photos of my dress, which according to other reviews (and the sign on the mirror) I was not allowed to do. When we placed the order, my dress came in within the time frame they gave me, in the correct size, and it was perfect. I ordered my veil the day I picked up my dress which also came in within the time frame they promised and was perfect. I will say I did not have my alterations done there and if I had to critique them, I would say that I probably could have ordered the dress a size smaller which definitely would have saved me on the alterations. It also was not the quintessential bridal experience that most brides want and I was okay with that because I wasn't expecting it, but a congratulatory glass of champagne would have made this a 5 out of 5 for me.

rom poor stitching and add another layer part of the dress was a bit see-through. I recommend the store for the vast selection and quality service, but would advise you to be careful when going to your final fitting to avoid having to redo alterations.

taste and had great suggestions and was not pushy! I loved this place and plan on purchasing from here! Highly highly recommend to all!

mplaint is they ordered my dress too short. The seamstress was lovely though and they worked with me and steamed it for free. In the end it turned out beautiful.

the consultant was very accommodating, even letting me log on to their computer to show her my dress "wishlist." I tried on two dresses that day, but didn't want to hold her up as the store was only about 15 min from closing. So I made another appointment (in the middle of the day as not to be rushed) to come back and see what else they had to offer. This is when things started to go down hill. The consultant was hurried and a little pushy. She gave me about 2 minutes to look through their HUNDREDS of dresses, grabbed two (one of which I had tried on my previous visit) and asked if I was ready. I asked to keep looking for a minute, and to try a few different styles to see what suited my body type. She grabbed one more dress, informed me that most of the styles I was looking at would be discontinued by the time I get married, and into the fitting room we went. The dresses I tried were beautiful, and the pricing was great, but I am not the kind of bride ready to make a decision after three dresses. I asked if she had other dresses she might recommend - even just similar styles with different details. She said that was it. ....really? Out of all those dresses in the shop she had NOTHING else to show me? She took me back into the fitting room, and after three dresses I was back in my street clothes. I looked around a little more after that, but the dresses are pretty disorganized (at least to my untrained eye), and the racks are so crammed it is difficult to really see what is there. When I did have some questions, I found that my consultant had moved on to some other customers. Bottom line: If you have a specific dress in mind - the pricing is decent. But if you go in expecting great service or advice you will be disappointed.

imited in what you were looking at. And even ended up pulling the dress that I ended up getting. She was so accomadating. The policy was no pictures but she allowed us to skype with my family that was in Connecticut so that they could seeing me trying on dresses. I put my dress on hold to think about it while I was on vacation. They never pressured me about buying the dress. When I came back with different girlfriends she let us try on spend time trying on some of the other dresses even when she knew that I was going to be purchasing my current dress. I came back again in April when my parents were in town visiting to try on the sample. They just really try and make the most of the wedding dress buying experience. I can't wait to wear my dress next month! I love it!

so all the dresses I try on have to be pinned in the back. At Bridal and Veil I tried on a Luna Novias dress and fell in love with it! Only problem was it was a size 12 but the style was from 2 years ago so they gave me a discount. The saleslady (Cynthia) assured me that the seamstress there could take it in to my size and she gave me a price quote. I felt a little deceived because the way it looked pinned was different than the way it looked after it was altered. Also keep in mind this was 3 alterations later! The price I paid in alterations was higher than what she quoted me but it was too late, there are no returns/exchanges after you buy. I felt the price I paid in alterations was the same as a new dress! When I tried it on the first time I liked the way Cynthia bustled it, but when I had my first alteration she didn't explain to me that there are many ways to alter a dress and she didn't tell the seamstress the way I liked the bustle. When I picked it up after the first alteration the bustle looked terrible! It didn't fit the style of the dress at all. Luckily I had a picture of how it was before and Cythnia and the seamstress talked/argued about it and finally the seamstress gave in to do it the way I wanted it (she didn't agree with it). It was a stressful process and I am thankful I started my alterations a couple months in advance since it took 3 alterations to get it the way I wanted it. In the end I loved my dress but I went through a lot of stress/worry to get it that way. I feel that they aren't very honest and they should know that this is most brides first time doing this and obviously they didn't provide the necessary assistance (for example the issue I had with the bustle) . Unless you are set on a certain designer (they carry a lot of designers), I would go with another wedding dress store. The only reason I gave it 3 stars was because I did love my dress in the end.

, which was the first time I could have a fitting. Also, at the fitting they told me that they lost the veil I purchased with the dress and would have to find a new veil. It was stressful to have to go through veils all over again a week before the wedding, but my dress ended up being beautiful. Stressful process at the end, but this is a good choice if you have the time to constantly monitor them.

n alterations and $75-$85 on steaming the dress. They will not do a courtesy steaming on ANY dress...regardless of the price! Barbara, in the alterations department was horrible at doing the alterations for my dress. She did not do certain things to it which resulted in having to go for 4 fittings!...all of this 3 days before my wedding. I cannot give this place a higher rating because it was just not helpful and did not provide good customer service.

only did was this bad, but when the bride called to explain the situation and why she was mad, the manger called her names, wouldn't listen and made her cry and said and I quote "You are a bridezilla and I feel sorry for all of your other vendors". What a great guy. I hope this a fair enough warning for all other weddings out there, you should pay any extra money to not have to deal with this two days before your wedding. Also this was the only and I mean ONLY vendor we had a problem with and our wedding went off without a hitch. I am going to leave good reviews for everyone of our other vendors. This experience was embarrassing for everyone working at the shop.

ff my older sister was pregnant at the time of the fitting, but would have the baby 3 months before the wedding, so she wanted a jacket to go with the bridesmaid dress. She preferred a jacket and not a shall because she would caring a baby and didn't want to worry about the shall staying up. We (my sister and I) had to call every other day for a month, in order to see if the company would make a jacket for the dress. They never called us back, and I promise I am not being dramatic. Besides the in conceive of having to call, my bridesmaid dress order was put on hold because they were waiting on the jacket order. Which meant my bridesmaid dresses didn't come in until 3 weeks before the weeding. I have read review about them not calling when your wedding gown came in, this was the case for me. But since I read that review, I would call in weekly seeing if my dress was in. They ordered my the wrong veil and acted like I wasn't clear about the one I really wanted. They always try and put them blame on you so they seem like the hero. This was 3 weeks before the wedding and instead of trying to make me feel better, they tell me they don't know if they can get it in, in time because veils take about 6 weeks. So no matter how horrible the service was everything eventually got corrected, and therefore never complained because I didn't want to stress and worry about it. Which was a big mistake. Remember the jacket my sister ordered, well it never came in with the bridesmaid dress, which came 3 weeks before the wedding. So they said they would take care of it, but by now we knew not to trust them. So we called almost everyday, and they said they would check on it and give us a call back. Finally exactly one week before the wedding, someone seemed to care. Called and found out, that it would be shipped one week after the wedding. So I tell them everything that has been going wrong so that they would hopefully make up for the problem, and the manager (SAL) acts like I'm making everything up, because he had never heard of these problems. Then he tells me he doesn't want to heard it any more. I tell him I want him to listen to me because I am upset. He tells me to read my contract, so I asked to speak to someone else because I do not appreciate the way he is talking to me and he blows up. He YELLS "your a bridezilla and I'm sure all your vendors hate you because your such a bridezilla". I said "excuse me, I am the one whom is calm and I have had no other issue with any one about my wedding". He proceeds to call me a bridezilla, as I crying I ask to speak with anyone else. He said "No, I am the head manager, if you want to speak anyone you speak to me". I call back, to make sure everything will be ordered (I know its horrible I am still dealing with them but it is a week before the wedding). I ask if there is a owner or any one above SAL, the horrible manager, they said no one is above him and they have no owners, which is impossible, or maybe it's what Sal tells his employees, in order to keep his job.

d Bridal and Veil b/c they are in the same general area. They fit me in the same day, were very genial, and very attentive. They brought me loads of dresses to try on and spent all afternoon with me. The dress I really was looking for was not in stock, so they ordered me that sample, as well as other sample dresses I like, to come back and try on. My second experience was also great, and I did purchase the original dress I liked. After that though, it got a bit shaky. My dress did not arrive until almost 3 weeks past its due date (and I ordered it 6 months in advance), and each time I called I got a different answer about its arrival. When it finally did come in, I made an appointment for a fitting. When I showed up for my fitting, the staff did not have any record of my appointment and seemed flustered that I was there. When someone was ready for me, they took me in the back and then left, with no one to dress me... I had to ask for help and then wait about 10 minutes. Then, after I was dressed, the employee helping me walked away, and after showing my mom, I had to wait over 15 minutes for someone to get the dress off... I eventually had to wander through the store and find my person myself. In their defense, it looked busy in the store; I just expect that when I make an appointment, I actually have that appointment. Also, the cost of the alterations was, in my mind, unreasonable. We only had to make one small adjustment to the lining of the dress (the lining was puffing up outside the top of my dress; it was a bit too long) - no fit changes, no undoing any stitching or seams, just one 3 inch cut and closing a single layer of fabric inside the dress - and it cost well over $100. She did do an excellent job (you could barely tell where she worked, and If you didn't know it was there, you'd never have found it), but I could have done that myself in 10 minutes at home, and would have except it's my wedding dress and I didnt want to risk making a single mistake... I could just see myself tearing it against my desk corner or spilling on it or something. SO, long story short - the staff is very nice, my dress was perfect, and everyone is very friendly. Unfortunately, their admin seems a bit scattered and that translated into a noticeable lack of service, and alterations are overpriced in my opinion. I think it's still a nice place, and I'd probably go back or refer a friend.

but not a great one. Our initial appointment with Cynthia was fantastic. The one warning I have is that once you've ordered your dress, you don't get the same service as you do on the initial visit. Here are the cons. Our fittings were either rushed or I had to wait and wait even with appointments set up way in advance. I recommend bringing someone to help you get into and out of your dress because they are so busy that it was difficult to get any help during fittings. I had to stand around in my dress for 20 minutes waiting for alterations to come do my final fitting. My dress had dirty spots on it that I noticed during my final fitting (the dress had never left the store) and their first reaction was to blame me which was odd since I hadn't seen the dress other than from my initial fitting 4 months before. The pros: The price was great. The end result was perfect. My dress was amazing and the alterations were great. My only warning is that if you are looking for very personal service like we've all seen on TV shows, this is not the place to get it. I think the tradeoff really was price versus customer service.

that special service feel. -Drama between the sales associates makes experience feel very uncomfortable.

the seamstress did an amazing job! The dress looked as though it had been origninally made that way. The only thing I would recommend is shopping around for a seamstress well before you actually need one otherwise you end up paying a potntially higher price at the dress store.

and they ended up charging me for these services more then I paid for the dress itself. The lesson is to get things in writing if your on a tight budget like I was.

knew exactly what I was looking for and sure enough the first dress she put on me was the one. I got tears in my eyes and my family told me i finally lit up like they were waiting for me to. I tired on a few others after that, and that first dress was definitely it, so I bought it on the spot.

om to almost have a heart attack. Luckily, the dress we chose was very reasonably priced, and most of the staff were friendly... but looking back I wish things had gone differently. When it comes to your wedding you need a dress shop that is well organized, easy to communicate with, and causes no stress and keeps in contact... not this place. Great prices and a good selection, but just be sure you start shopping early and order your chosen dress with lots of time to spare. Don't make my mistake!

n the dress arrived, I waited for 20 minutes, despite having an appointment, before someone put me into the dress, and then promptly abandoned me. My friend who was with me had to find someone to get a seamstress to pin it. I asked the seamstress to save the fabric she cut off for my bouquet, and she promised she would, and then left me. I was then left to get myself out of the dress (thank god my friend was with me) and bring it back to store room. When I came back for fitting #2, same story. Put into the dress, abandoned. Seamstress threw out what she cut off the dress, but promised she would get me some other fabric to match when I came in next time. I am then left, once again, to fend for myself to get out of the dress. Fitting #3. No fabric saved. I make them go back and get me something. I take my dress because I don't want them to have it any longer. A week before the wedding, I bring the dress back, as instructed, for pressing. Despite the fact that I have the receipt, they refuse to believe that I paid for the pressing. Manager/owner Sal has the nerve to come out and argue with me. "We NEVER have brides pay up front. They pay at the time of service." Well I'm sorry, I paid up front. Finally, I convince them I paid. No apologies, they just take my dress. Day before the wedding: Go to pick up my dress. It is not only still wrinkled, it now has a HUGE stain on the front! I started crying, and that same @sshole Sal tells me to go in the back because my crying is upsetting other customers. I demand that they get it out and re-press it. They do and it comes out with a big wet spot in front. Sal swears it will disappear when dry. I have no idea if it will. After the rehersal dinner that night, I realize that they forgot to give me back the corset lacing that holds the whole dress on. It's too late to call them, and they don't open until 10 am on my wedding day. Wedding day: We call at 10 am, and they say that I probably lost the cord myself, and that I should try looking for it first. Then they said that they would look for it once someone else comes in in 30 minutes. I told the person on the phone like hell I would, they would go look right now. Low and behold, they have my corset lacing. Bridesmaids had to run out to grab it and got me in my dress just in time. Oh, and the stain was still there. Would NEVER recommend this place to ANYONE.

e first week in January. That was the least of our troubles with them. They do not communicate with each other nor us, do no return phone calls, no-show on appointments and actually lied about phone messages. We are still missing the straps to my daughter's dress, which we will have to buy elsewhere. These were supposed to arrive with the dress. The manager last told my daughter to find them online on a website that apparently does not exist. Hard to believe all this happened. I am amazed they are still in business. The place needs to be closed so they don't ruin anyone else's bridal experience.

dress the strap came off that she was suppose to fix (which was perfect before she messed with it) as well as not fixing all the rhinestones on the dress, which she messed with. The steaming lady didn't put my shaw in the bag for me to take with me.

o, I did not gain weight. My bridesmaids dresses were all too big which made me wonder if that is done intentionally so they can profit off alterations. I guess you'll pay for alterations anywhere you go regardless. I loved my dress. Place is a dump but who needs ritzy stuff. Also, you'll have a hard time finding out when your dress is coming in as nobody seems to really know or care to look it up. My dress was finally complete the night before the wedding. And, it was cheaper than other places in San diego

t and dont let them rush you. :)

t very helpful or nice. I'm rating my experience on these two ladies. My dress was beautiful. Cindy helped me on two different days to find the right dress (over 20+ dresses). Josie was amazing! I'm short and the dress tho we ordered a petite size, was still too long. She spent over and hour and a half pinning my dress up (I had so my layers!) Truly patient person!

expensive. They have a great alterations team who are not just doing their job, but passion.

s & prices. They have personal service & take good care of you. My only complaint is the seamstress who does the bridal gowns because I don't think she is very good. My dress had to be altered the week before my wedding because she messed up the hem & the bussel looked horrible. She did fix it how I wanted it, but it was kind of a struggle with mine & her schedule. The lady who does the bridesmaid's dresses failed to tell my mom that the dress she paid a fortune for didn't come in the color she wanted so she either had to upgrade the fabric & pay extra, choose a different color or choose a different dress. Really they should have paid for the upgrade since it was their mistake. In the end she chose to upgrade the fabric and the dress didn't quite look the same though it was still gorgeous.

provided her opinion and was willing to bring out many dresses for me to try. I realized that she never asked for my name and never introduced herself, however. Once I purchased the dress it seemed that all customer service went out the window - I may have just not had a consultant that was good at follow up as I noticed others hugging their clients during return visits. Whenever I showed up for a fitting there was confusion and not consistent information from the visit before. The seamstress assigned to my alterations was also very difficult to understand and it made for a very upsetting experience when I could not clearly communicate what I wanted and she didn't seem to be able to provide her 'expert opinion'. All in all, I found my dress there and would recommend that this store not be ruled out when going for your initial searches, but make sure that you are comfortable and confident in your consultant before you make a purchase.

easurements so there would be no need for hem alterations. This was not the case when the dress arrived. After my sister insisted the shop hem it for free they accomodated. They also told me they would order an additional applique for no charge. This seemed to have slipped through the cracks. The store eventially found an applique (not sure where it came from) but the thread was different color then the appliques on my dress. If I was a higher maintenance bride this review would not be as good. It could have bern a stressful situation but I didnt let the small bother me.

t like I was bothering them. I had to get 3 fittings and the seamstress was irrritated. It was clealy her fault. I had to get my dress taken in and it had a built in corset underneath. The seamstress took in the dress but not the corset which defeats the whole purpose of having a corset and got upset when I had to come in for a 3rd fitting because she made a mistake. Also they dyed my shoes the wrong color and acted like it was not big deal. It was suppose to be fixed immediately and it took a week. When I called I got different stories from different employees. Also when they steamed my dress it was still wrinkled. I dont even know if they actually steamed it, but just hung it up high and shove it in a blue bag. Good think my dress had so many layers and ruffles you couldnt tell once it was on.

r than I had found elsewhere. Dresses came in a variety of price points, including a wide selection for under $1000. The ladies I worked with to pick out a dress were fabulous and found the perfect one for me. The store is often busy, so it is best to make an appointment a week or so in advance. The alterations there also came out wonderfully. Picking up my dress at the scheduled time, though, was a bit of a problem as it had not been returned from the cleaner and had to wait until the following afternoon to pick it up. When I did get it, though, it looked fabulous and I still get compliments on it.

terested in yet never did I feel pressured to buy.

appointment for 5 days before my wedding. Evon helpped us. She was wonder woman finding dresses for. I tried on about 20 dresses that day! She was patient with us, but made it fun!(which took A LOT of the stress off) I found a sample dress that i LOOOVED. They had it fitted, cleand and bustled 4 days later. It was perfect. "Take care of Brandi. Take care of Brandi" was all I remember hearing. Almost everyone that worked at the salon had helpped us and by the end of the week we all knew each other! I couldnt thank them enough! And Evon!

n Saturday, the day before my wedding, alterations completed, pressed and ready for my wedding!!!!! They have a ton of dresses to choose from and consultants that actually listen to what you're saying. Tremendous experience !!!!!