Bridal & Veil

I came in thinking I knew what I wanted - I couldn't have been more wrong! LOL! I was paired with Reva as my consultant and right away she took the reins and made me feel like I was in good hands. I explained what kind of wedding I am having and what I like/don't like in a dress... Read More and Reva went to work! She pulled several dresses and amazingly, the very first dress she pulled is the one I bought! I tried on several to be sure and one thing I really liked was that Reva was honest and told me what she thought about each dress. I was also really impressed by Reva and the owner because they never pressured me into going above my set price point and they were even able to get me a dress for less than I had hoped to spend! I had a really nice experience with Bridal and Veil and would highly recommend them to any bride who is looking for a dress! Thank you Bridal & Veil - You were all great!

Barbra and the rest of the staff was extremely welcoming , flexible and understanding. I am an out of state bride and they worked with my mother and i to make sure i had eve thing i needed to get my dream dress by my wedding day. Barbra was able to alter my gown within a few... Read More days after my final fitting. I had my final fitting on Monday, and was getting married on Friday. I was able to pick it up on Wednesday and it fit like a glove. i could not have been happier with my gown and the service we received.

Extremely Happy! Sophia is the Best!!

How I heard about Bridal & Veil was through two separate accountancies who raved about the terrific prices, selection, and excellent customer service. I made an appointment here and at another bridal shop that day who had more of the "experience" of dress shopping (champagne,... Read More etc). I had a clear vision as to what style I wanted. I felt heard by my saleswoman and she also respectively steered me away from a style tried on but was definitely not working in my favor ;) Literally, the first dress I tried on was the one I ended up buying! I tried about 15 more in B&V and went to the other "experiential" shop which ended up being way too pricey and not as special as the first dress I tried on. My seamstress, Sophia, deserves 10 starts just by herself! She was so thorough and meticulous! My dress was all lace and with a silk lining that didn't cover my back, so the entire back of my dress was just lace with buttons down the length. The dress in my size was meant for a woman who is 5'7" and I am 5'4", so the length of fabric she had to make work was extensive. We did 5 fittings in total and she was so kind throughout the whole process! The dress was absolute perfection and I truly felt so gorgeous on my wedding day!

You know how you hunt around for wedding dresses online, and can't find anything in person you like? Well, Bridal and Veil came to the rescue for me. I couldn't find anything in budget that was "me." My sales associate was a bit rash, but man, did she know her dresses. She... Read More found a dress that was SO perfectly me, which I would have never seen or found without her. They were great through the alterations process. The only side which was a bit frustrating was I wish they would be a bit more proactive about letting you know when your dress would arrive. I had to call them a few times to check in on my dress/see if it was there.

I had a great experience at Bridal & Veil. I went there for my first wedding dress shopping trip and was paired with Jeanette. She was helpful and suggested a dress that I liked. I tried some other bridal salons before returning to Bridal & Veil, when I was paired with Reva. I... Read More found the dress after I saw it on someone else at the salon. Great consultants! They only recommendation would be to have the front staff be more welcoming. There was some pressure as I was leaving from the seamstress to add on costs as well. Overall great though!

I went to several bridal boutiques around San Diego, all of which were nice enough but didnt have what I was looking for. My mom and I were on our way back from one such place and drove past the Bridal & Veil outlet in Alvarado Canyon and we decided to stop on a whim. Both women... Read More working at the time, whose names escape me, were very nice and tried to find the style of dress I was wanted. One of the women also worked at the Bridal & Veil on Camino Del Rio and knew the inventory, she actually pulled up several dresses online, one in particular caught my eye. She called over to the store and asked them to pull it for me and was able to set me up with a consultant, Reva, right away even though I didnt have an appointment. Reva was amazing, she is so friendly and knows what she is doing. She listened to everything I wanted, asked the right questions and pulled some really beautiful dresses and my mom got a showing room all to herself! I ended up with a completely different dress than what I was looking for. Right when I walked into the boutique there was a dress hanging up away from all the other dresses, it was just sitting there, like it was waiting for me. Its perfect and beautiful and Reva knew the moment that I put it on from the look on my face that this was it. I tried on a couple more dresses just in case but nothing could compare. My experience there was fantastic and the staff was great, especially Reva!

I would recommend Bridal & Veil to ANYONE. Myself and a friend of mine picked out our wedding dress there. The entire staff is amazing.

I was really dreading the part where I had to "the dress" for fear I just wouldn't feel the way it's hyped to be for your wedding dress. 5 dresses in, and I was brought to tears with my dress. They listened to what I was looking for and were spot on! I had minor alterations and... Read More the price was unmatched. THANK YOU so much for your help to make my wedding day so special. I was a fairytale and I felt like a queen in my lace dress!

Bridal and Veil made my wedding dress dreams come true! Not only did they have the perfect dress for me, but also the most Lovely staff. Sal and his team know how to meet a brides needs. They are accommodating and will do what it takes to make you happy. THANK YOU Bridal and... Read More Veil, I will cherish my wedding gown forever!

I ordered my dress back in May and I trusted my dress consultant and did not question my measurements and the size they ordered. I signed the piece of paper that my measurements were correct and I didn't think about it again until I went into my first fitting in October. When I... Read More put it on, I couldn't walk or sit in the dress. I mentioned to the sales consultant that I believe I was measured incorrectly to begin with, but she said she's been doing this for 8 years and she did not believe me. I also mentioned that I participate in a fitness program that took my measurements one month before the fitting and my hips were not what they measured, but they still insisted they did not make a mistake. The consultant said I was trying to turn things around on her and that she didn't make a mistake. Bridal and Veil will not acknowledge that they have done anything wrong and they told me I'm the problem. They said we are all adults and that I was unfairly blaming them because I just don't like the dress anymore. In the spirit of being an adult, I would like to offer this advice for all brides to be: (1) know and document your measurements before you enter the shop, do not sign the receipt unless you are 100% sure those are your measurements. (2) The dress shop will most likely not have your exact size and you will need to be clipped in. Take pictures of how you look in the dress from all sides for documentation, including how they have clipped you into the dress. (3) Make sure to ask how the dress will fit you (i.e. - will the dress be tight, have other brides liked the dress, have other brides had fit issues with the dress) (4) Never pay for the dress in full when you buy it. This was my biggest mistake. I was offered the option of paying for half or paying the full amount and I choose to pay in full. When I tried it on the first time and it didn't fit, I was so scared and panicked that I then agreed to pay for additional alterations. I should have stopped immediately and discussed all my options (exchanging the dress for another, etc). They did not offer me any other suggestions other than alterations. (5) Have someone with you at the fitting. I didn't have anyone with me for the first fitting and I was very emotional and upset because it didn't fit. I did not ask about all of my options and went with the only option being offered to me - alterations at their shop. I should have left and thought about it for a few days and made a decision when I was less emotional. Best of Luck to all the Brides to Be! I hope my experience and advice will help you make the best decision in the future.

Loved my dress

My dress ended up being exactly the opposite of what I thought I wanted but when I tried it on I fell in love. Ksenia was wonderful to work with.

Vendor Review

I had my wedding dress (for 10/11/14) altered at Bridal and Veil in San Diego after purchasing it in Boston. The seamstress did a great job adding 5 buttons and loops for my big, ruffly bustle, adding cups to the bust, and putting in a couple small stitches on the bust for it to... Read More lay flat instead of sticking out. (It wasn’t too much bigger to take in from the side seams.) I tried it on with the seamstress a few weeks before the big day and then picked it up the week before. It fit great and I got so many compliments. Advice: Take someone with you to learn how to do the bustle. It’s pretty easy but it helps if another person can see it in action.

Exceeded My Expectations

I have to be honest my expectations were pretty low. I had read other reviews online that ripped this place to shreds. But my experience was great. I was looking for a very specific dress so I called, asked if they had it, they gave me the price over the phone, I came in, tried... Read More it on and bought it. And because I did it that same day, they threw in the veil for free! My stylist was so nice, very helpful, not pushy, and let me take photos of my dress, which according to other reviews (and the sign on the mirror) I was not allowed to do. When we placed the order, my dress came in within the time frame they gave me, in the correct size, and it was perfect. I ordered my veil the day I picked up my dress which also came in within the time frame they promised and was perfect. I will say I did not have my alterations done there and if I had to critique them, I would say that I probably could have ordered the dress a size smaller which definitely would have saved me on the alterations. It also was not the quintessential bridal experience that most brides want and I was okay with that because I wasn't expecting it, but a congratulatory glass of champagne would have made this a 5 out of 5 for me.

Great Service, Satisfactory Quality

I purchased my Aire Barcelona wedding dress from Bridal & Veil. The staff is very accommodating and helped me find my dream dress. The only problem was the quality of the dress itself -- I had to do some additional alterations due to bunching from poor stitching and add another... Read More layer part of the dress was a bit see-through. I recommend the store for the vast selection and quality service, but would advise you to be careful when going to your final fitting to avoid having to redo alterations.

First wedding dress fitting

I came here with my maid of honor and it was my first time shopping for a wedding dress. I had no idea what I wanted! Consultant, Ksenia, helped me out and was AMAZING! I had a very pleasant and educational experience! She worked with me and my taste and had great suggestions... Read More and was not pushy! I loved this place and plan on purchasing from here! Highly highly recommend to all!

Great selection!

I could not have been happier with the dress I got here. I didn't have high hopes when I walked in to the store, but I tried on about 15 dresses and picked the third one. I cancelled all my other appointments because it was perfect. My only complaint is they ordered my dress... Read More too short. The seamstress was lovely though and they worked with me and steamed it for free. In the end it turned out beautiful.

So many dresses...lacking in service

My initial experience with Bridal and Veil was good. I stopped in one day without an appointment, since I was in the area and had seen all the good reviews. When I asked if I could try on some dresses even though I didn't have an appointment, the consultant was very... Read More accommodating, even letting me log on to their computer to show her my dress "wishlist." I tried on two dresses that day, but didn't want to hold her up as the store was only about 15 min from closing. So I made another appointment (in the middle of the day as not to be rushed) to come back and see what else they had to offer. This is when things started to go down hill. The consultant was hurried and a little pushy. She gave me about 2 minutes to look through their HUNDREDS of dresses, grabbed two (one of which I had tried on my previous visit) and asked if I was ready. I asked to keep looking for a minute, and to try a few different styles to see what suited my body type. She grabbed one more dress, informed me that most of the styles I was looking at would be discontinued by the time I get married, and into the fitting room we went. The dresses I tried were beautiful, and the pricing was great, but I am not the kind of bride ready to make a decision after three dresses. I asked if she had other dresses she might recommend - even just similar styles with different details. She said that was it. ....really? Out of all those dresses in the shop she had NOTHING else to show me? She took me back into the fitting room, and after three dresses I was back in my street clothes. I looked around a little more after that, but the dresses are pretty disorganized (at least to my untrained eye), and the racks are so crammed it is difficult to really see what is there. When I did have some questions, I found that my consultant had moved on to some other customers. Bottom line: If you have a specific dress in mind - the pricing is decent. But if you go in expecting great service or advice you will be disappointed.

Happy bride

Cynthia was amazing!!! Best consultant ever! She understood my vision and made it happen!!!! I would recommend this place to anyone!

Best seamstress in town!

I used them for alterations and absolutely loved. My friend also purchased her gown from there and they are really awesome. Super helpful staff and a great selection!

Friendly and Accommodating

Bridal and Veil was the first place that I looked when I started dress shopping in January. Ksenia was my consultant and did such an amazing job picking out dresses. Also they had a wide variety of price ranges and dresses so you didn't feel limited in what you were looking at.... Read More And even ended up pulling the dress that I ended up getting. She was so accomadating. The policy was no pictures but she allowed us to skype with my family that was in Connecticut so that they could seeing me trying on dresses. I put my dress on hold to think about it while I was on vacation. They never pressured me about buying the dress. When I came back with different girlfriends she let us try on spend time trying on some of the other dresses even when she knew that I was going to be purchasing my current dress. I came back again in April when my parents were in town visiting to try on the sample. They just really try and make the most of the wedding dress buying experience. I can't wait to wear my dress next month! I love it!

Beautiful Dress, Difficult Process

I went to Bridal and Veil because they carried a designer I really liked (Luna Novias). I was thrilled to find a dress after trying on a lot at David's Bridal without being absolutely excited with anything. I am about 5 feet tall and 100 pounds so all the dresses I try on have... Read More to be pinned in the back. At Bridal and Veil I tried on a Luna Novias dress and fell in love with it! Only problem was it was a size 12 but the style was from 2 years ago so they gave me a discount. The saleslady (Cynthia) assured me that the seamstress there could take it in to my size and she gave me a price quote. I felt a little deceived because the way it looked pinned was different than the way it looked after it was altered. Also keep in mind this was 3 alterations later! The price I paid in alterations was higher than what she quoted me but it was too late, there are no returns/exchanges after you buy. I felt the price I paid in alterations was the same as a new dress! When I tried it on the first time I liked the way Cynthia bustled it, but when I had my first alteration she didn't explain to me that there are many ways to alter a dress and she didn't tell the seamstress the way I liked the bustle. When I picked it up after the first alteration the bustle looked terrible! It didn't fit the style of the dress at all. Luckily I had a picture of how it was before and Cythnia and the seamstress talked/argued about it and finally the seamstress gave in to do it the way I wanted it (she didn't agree with it). It was a stressful process and I am thankful I started my alterations a couple months in advance since it took 3 alterations to get it the way I wanted it. In the end I loved my dress but I went through a lot of stress/worry to get it that way. I feel that they aren't very honest and they should know that this is most brides first time doing this and obviously they didn't provide the necessary assistance (for example the issue I had with the bustle) . Unless you are set on a certain designer (they carry a lot of designers), I would go with another wedding dress store. The only reason I gave it 3 stars was because I did love my dress in the end.

Unconventional, but hopeful

Thousands of dresses to choose from, but you have to go through them yourself. However, they have a friendly staff who are willing to help. Unfortunately, the store did not have the dress I ordered 4 months prior until a week before the wedding, which was the first time I could... Read More have a fitting. Also, at the fitting they told me that they lost the veil I purchased with the dress and would have to find a new veil. It was stressful to have to go through veils all over again a week before the wedding, but my dress ended up being beautiful. Stressful process at the end, but this is a good choice if you have the time to constantly monitor them.

Not too pleased

Although they have a great selection of dresses, they are very 'business' oriented. It was unbelievable how they are not very organized and do not have a very solid communication between employees/owner. Expect to pay an extra $400 at least on alterations and $75-$85 on... Read More steaming the dress. They will not do a courtesy steaming on ANY dress...regardless of the price! Barbara, in the alterations department was horrible at doing the alterations for my dress. She did not do certain things to it which resulted in having to go for 4 fittings!...all of this 3 days before my wedding. I cannot give this place a higher rating because it was just not helpful and did not provide good customer service.

Horrible

Worst wedding dress shop ever. Do not go there. The service is absolutely horrible. Every time I showed up for an appointment they didn't know who I was!

Made my bride cry

Basically the worst customer service I have ever seen in any industry. They messed up on a jacket that was ordered for the brides sister 6 months in advance and didn't figure out they messed up the paper work until the week of the wedding. Not only did was this bad, but when the... Read More bride called to explain the situation and why she was mad, the manger called her names, wouldn't listen and made her cry and said and I quote "You are a bridezilla and I feel sorry for all of your other vendors". What a great guy. I hope this a fair enough warning for all other weddings out there, you should pay any extra money to not have to deal with this two days before your wedding. Also this was the only and I mean ONLY vendor we had a problem with and our wedding went off without a hitch. I am going to leave good reviews for everyone of our other vendors. This experience was embarrassing for everyone working at the shop.