Bridal Suite of Bay Shore

I went to Bridal Suite of Bay Shore from Rockland County looking for a specific dress. I left having chose the dress of my wildest dreams that I didn't even know I had. Absolutely great experience.

Loved my experience at Bridal Suite of Bayshore! I worked with Eileen who is a sweetheart! She listened to what my vision was and made the selection process so easy! I bought my dress in July 2022 and it was ready by December 2022 for my August 2023 wedding. They let me store the dress at the salon free of charge until I was ready for alterations. Loved everyone there and I highly recommend!

This place was awesome, I wound up choosing the first dress I tried on. Eileen was such a pleasure and made my experience finding a wedding dress very easy, relaxing, and special. She knew everything about each dress I tried on, and even had me try on different styles to make sure I knew what I wanted. The entire staff was very friendly and there were a ton of beautiful options for wedding gowns! I highly recommend coming here if you're searching for your wedding dress, it was such an enjoyable, stress free experience!

I bought my dress from the Bridal Suite of Bay Shore in February for my December wedding at Insignia. I cannot say enough wonderful things about this salon. I had an amazing experience with the entire staff! Eileen was my bridal specialist. She was incredibly kind and helpful throughout my entire appointment! Samantha and Andrea were so helpful throughout all of my fitting appointments! Seriously, look no further! This salon is amazing.

Sarah did an amazing job of helping me find the perfect wedding dress for me! She helped all my bridesmaid and MOB, MOH find their dress. Everyone looked stunning. The desk staff and seamstresses were friendly, accommodating, and professional. I would recommend everyone to come here because all their dresses are beautiful, there is something for everyone.

Amazing amazing amazing!! I had the best experience there today. Sarah was the best and knew exactly what I was looking for and she was so helpful and honest and everyone was so nice from the second I walked in. Couldn’t speak more highly of them!

I’m so happy I found my dream dress at The Bridal Suite of Bay Shore! Eileen was my consultant, and she made me feel great in every dress I tried on. Once we found the one, she even recommended my jewelry and veil. My mom also found her dress on the same day as my appointment. The alterations department was also amazing. My dress fit like a glove, and I loved the bustle that they added.

Though I did not end up purchasing my dress from this location, I did have a wonderful experience worth reviewing. From the moment I walked in the door, I was greeted with enthusiasm and made to feel special (unlike some other locations I had visited). I was helped by Eileen who was so kind, professional, and fun. The shop was clean and there was a good variety of dresses and designers. Even in a mask, it was a pleasant experience! I would recommend Bridal Suite of Bay Shore and Eileen to anyone in the market, and will consider a return trip for Mother of the Bride and Bridesmaid dress shopping.

I just ordered my gown after meeting with Sarah and could not be happier! She took her time, offered great advice, and picked a gown to try that truly blew me away. We also stayed within budget and were able to celebrate the dress with my close family. Thanks Sarah & the Bridal Suite of Bay Shore! UPDATE post-wedding: I am absolutely in love with my dress (Pronovias Sedna). My consultant Sarah picked it off the rack and it blew me away! The price was right and I felt like a modern princess; I also ordered my matching veil and mask there. Everyone was very kind during our visits, but there were A LOT of them. It’s a 40 minute drive from my place to the showroom/alterations space, and I had about 5 fittings for this dress. The communication of timelines/what we needed to fix and execution of the alterations was not in sync. Even after my last fitting, my parents picked up my dress and brought it all the way home only to notice black smudge all over my dress. They immediately made it right and re-cleaned the dress, ultimately hand-delivering it to my house.

My husband and I were married at Pellegrini Vineyards on September 1, 2019. The Bridal Suite of Bay Shore was totally amazing every step of the way. I work in nearby Islip, and had gotten lunch with my coworkers in Bay Shore one day. On a whim, we stopped in and asked whether we could browse. The girls at the front desk were so nice and said it wasn’t an issue. I immediately made an appointment. Lisa helped me, and I ended up buying the very first dress I tried on, which was a beautiful Mikaella dress. From the minute I tried it on, I fell in love. I couldn’t believe that the first dress I tried was my wedding dress, so I ended up going to several other boutiques to make sure. I compared everything to the original dress. When I came back, Lisa and the girls were so nice and helpful. They called me when my dress came in, and were so accommodating, as I needed to reschedule several fittings due to work. My dress was absolutely perfect and fit me perfectly. I got so many compliments on it on my wedding day and I wish I could wear it all the time! After the wedding, they even directed me to where I could send my dress to get it cleaned and preserved. I cannot recommend Bridal Suite of Bay Shore highly enough!

This review is only for the owner, Gina. The sales staff and the alteration staff are so sweet and wonderful, unfortunately they work for Cruella de Vil. I believe she trains her staff to order the wrong size dresses in order to make more money in the end. I am aware that sounds crazy, but the owner is crazy. She manipulates her staff into thinking that's the way it works and that they are doing the right thing, by no fault of their own. It started with my wedding dress. My dress came in too small, and was marked a size under what I had ordered. They said it was the manufacturer, after everything else that happened, I don't believe it was. They did get a new dress sent in though, but this was the first red flag. My Mom ordered her gown there, and had lost some inches in between ordering and the dress coming in. However, the dress that was ordered did not match her measurements and was 2 sizes too big from what her measurements originally were. Now that she had lost weight, it was 4 sizes too big. In order to alter, it would take away from the natural shape of the dress. So they agreed to order her a new size. The biggest and main issue of all, was all of my bridesmaid and maid of honor dresses. ALL OF THEM WERE TOO SMALL. Not every single one of my bridesmaids gained weight but according to the owner, Gina, they did. Each of the dresses required extra material to be ordered, as she refused to order a new size. We were closer to the date of the wedding, because most of my bridesmaids and maid of honor did not live locally, most of the pick up was done when they were local for my bridal shower. The staff new from the beginning that my bridal party did not live local and said they would be able to work with that and it wouldn't be a problem. I got involved with all the dresses and wanted Gina to look at it as a whole problem, instead she wanted to go individually one by one for each girl and only talk to them. She would not see my complaint of all of the dresses being an issue, nor did she want to speak to me. The only reason that woman had our business was because of me, and being the bride, it was my responsibility to make sure my girls were taken care of and didn't have to overpay for anything! It got to the point of getting all of my bridal party to send me their original receipt with their measurements on it, comparing to their measurements currently, and then going to the manufacturers website to compare to their size chart and what was ordered. 6 weeks before my wedding day, I got into an argument over the phone with Gina who was SCREAMING at me. I brought up all of those details and she wanted to battle with me on every single one. She claimed zero responsibility for the size issues, and stated each of my girls should take responsibility for gaining weight. Which by the way, they did not. She should NOT be in this industry, she should not be an owner of anything, she treats her employees like complete crap and the same for any customer who challenges her. She threatened to not work with me anymore, which would have meant I have no wedding dress (again 6 weeks before my wedding) and any of the girls who didn't pick up their dresses already would also not have dresses. She is extremely unprofessional, I feel sad for the staff because they really tried to do the right thing and none of this was their fault.

The Dress....probably the most important aspect for me when it came to the wedding. Trying on and finding the perfect wedding dress was definitely something I dreamed of my entire life. Bridal suite of Bayshore was my second stop in dress shopping and also my last. Eileen who works there was so wonderful. She made my experience so great, fun, easy and special. She listened to what I had envisioned and she pulled multiple dresses for me to try on. As we’re trying them on she says to me....do me a favor.. try this one on. And sure enough .. she had found “the one.” From then on it was even more bliss. Every fitting, every appointment was great. Nancy did all of my alterations and she is a perfectionist...which I love. With so much experience I knew I was in good hands. You can tell Nancy truly cared about her work and wanted to make me Look amazing. I felt so comfortable and she just knew what she was doing. She made some custom changes to my dress that made it my own and made me feel insanely beautiful. I can’t thank the entire staff enough for making this experience such a great one.

I said yes to the dress today!! They were the first place I went to and totally respected that I wanted to try another store to see out all my options. My heart ended up following the dress I eyed here! Eileen was extremely helpful and gave me her honest opinions. She was very engaged in the moment which I loved! They squeezed me in the following day(today) so I can come in and have the full experience of saying yes! Everyone was extremely friendly there and really made you feel beautiful. I am so excited for my dress to come in :) Thank you ladies!!!

I had such an amazing experience here. It is spacious so its a very relaxing environment. They let you take your time to work through all of the dresses. Also gave very honest opinions. They let you take pictures and you really get to enjoy the whole dress shopping experience.

The ladies at Bridal Suite of Bayshore were great. From trying on dresses to eventually “saying yes to the dress”, they were so knowledgeable, thoughtful, and understanding. They were efficient but never pushy and allowed me to take my time when deciding. Everyone was so welcoming and kind throughout the entire process. They did a great job with alterations and making my dress everything I wanted it to be, down to the finest details. I would definitely recommend them when looking for your dream dress!

I got my dress at Bridal Suites. It was a great experience, so many different options for dresses and brands, I wound up having my bridesmaids get their dresses there as well. Definitely recommend!

I had a great experience with my wedding dress. The salon is spacious, making each bride feel as though they have the space to try on in front of family/friends, and they had a great selection. I fell in love with my dream dress, and bought it the first day I tried it on. When the dress comes in, they encourage you to come in for a "fun" try on appointment, not a fitting but just a chance to try on the dress that is actually yours, with any accessories you may already have. My fittings took a few more fittings than was originally anticipated. Although at first this was frustrating, they were incredibly accommodating and understanding of any frustration I experienced, and rectified the situation. I picked up my dress the weekend before my wedding, and it was perfect. On my wedding day it fit perfectly, and I felt amazing in it. I truly appreciated all of the attention and care I received throughout the process.

I did not use this store for my wedding dress. However - I was recently in a wedding and purchased my bridesmaid dress here . I love the experience so much I came back for my bridesmaids. ANA helped me and my pain in the butt sisters for nearly 3 hours today and was amazing every step of the way.

I bought my wedding dress here and had such a great experience picking the dress out. All of the ladies there were super helpful and sweet. When the dress arrived I decided to have the alterations done there since I had a good experience, well that was a BIG MISTAKE. The dress did not fit and the seamstress kept giving me excuses why she couldn't fix it and we just needed to accepted this was how the dress was made. It was not until I refused to pay for the dress that they got the manager who advocated for me and told the seamstress to just fix it. Then when I went for my final pickup there was strings everywhere, parts of the lace were not sewn down. I then had to wait 45 mins while they fixed these mistakes. My recommendation DO NOT GET IT ALTERED HERE!

I had the best experience shopping at this salon for bridesmaid and mother of the bride dresses! I brought all five of my girls for their dresses and Anna helped us. She was so sweet, patient and attentive. It was so easy getting everyone sized and dresses ordered. I went back with my mom for her dress and Anna helped us again. She went above and beyond to help my mom find the perfect dress.

I recently purchased a bridesmaid dress from the Bridal Suite. Approximately 6 weeks before the wedding I called to get a status on when the dress would arrive. I was given a date that was after the day of the wedding. I reminded the receptionist of the wedding date and was told “not to worry the dress would have to come in on time”. The dress arrived 2 weeks prior to the wedding day. It took 4 trips to the shop to get altered and even when I left with the dress (48 hours before the wedding) it still wasn’t right. The dress was uncomfortably tight and had stains all over. When I pointed out the stains at the final fitting (stains were not there for the 2 prior fittings) the girl told me if I would like to wait while it was being fixed it would take an hour. Not more then 20 minutes later she said it would take a few hours and that I should come back just before close that evening. When I returned hours later the dress was the same. I pointed it out yet again and she took it upstairs to work on. The girls tried to blame it on the manufacture, claiming condensation in the bag the dress arrived to the store in. But as I said, there were no stains prior to my fitting earlier that day. She was unable to get the stains out and told me the manager and owner were on vacation with limited cell service and they could not give me a discount without their approval. When I asked her to try calling them she was able to get through but didn’t let me speak to her. I was only given a 10% discount off the dress and still asked to pay for alterations despite it needing to be altered 4 times and still not being correct. Turns out other girls in the wedding party had issues as well including a few missing a hook and eye (we had to sew a girl into her gown hours before the wedding). I would not recommend going to this bridal shop for any dress. It was a stressful and disappointing experience.

I had a great experience working with Bridal Suite of Bay Shore for my wedding gown. I went in several times to try on dresses and worked with Anna. She helped me pick out the perfect dress and even let me put on her own shoes so we could get the right measurements for the length of the dress! I am only 5' 2" so we did a hollow-to-hem measurement and ordered the dress to my height so that it wouldn't have to be hemmed. The dress came in on time and was exactly as ordered. I used their alterations services for the few alterations that I needed. Maria did a beautiful job altering my dress, getting the lines and fit just right. She was even able to fix a small hole in the delicate illusion material on the back of the dress with appliques that matched perfectly. I would definitely recommend Bridal Suite of Bay Shore!

Worst customer service I have ever experienced. Nasty and rude!!!!!!!

Thank you Bridal Suite of Bay Shore. I was so happy with my experience. Not only did I find the perfect dress, I felt wonderful costumer service through every fitting and question. I choose the dress 13 months before my wedding. At 8 months it came in but it didn't fit. After measuring they realized it was a error made by the manufacturer. They handled it themselves and I had the right dress 3 months later. I am a very short person and picked a very long dress with a lot of detail on the bottom and the seamstresses did a wonderful job. They also made a complex but beautiful system to create my bustle for the reception. I've been to a bunch of weddings this summer and so far mine was the only one who's bustle didn't fall while dancing. Thank you for everything!

I came to the bridal suite on a whim with my mother after stopping at a few other salons.. I wound up ordering my gown at the end of my first appointment there! I honestly forgot to look at reviews before I ordered my gown & was nervous of how everything would turn out. I had no reason to be nervous at all, the staff was incredibly professional. They emailed me when the gown came in (and it came in early!). I did a “first look” appointment to see my gown and see if my accessories I bought matched. This was in January for my June wedding, so it was mostly to get over my dress concerns. I listened to the staff when it came to dress size (because it all sounded foreign to me) which worked out, the dress came in and barely needed alterations! I had two fittings total and my dress came out perfect. The seamstresses did an amazing job. They even held on to my gown until two days before the wedding so I didn’t have to fuss too much about storing it at home.

The Bridal Suite of Bay Shore is simply amazing. I don't have enough words to express just how easy and stress-free they made this whole process. I am a long distance bride who lives in Florida but was having my wedding in New York. So this part of wedding planning was a bit stressful. Fittings were scheduled quickly and logistics had me worried. Everything went smoothly! The team here got everything done in time and perfect! My dress was beautiful, the veil was flawless and I could not have picked a better salon to get the most important outfit I would wear in life. Thank you for everything!

I went to Bridal Suite of Bay Shore looking for my wedding dress after stopping at one other shop. My experience there was 20 times better than what I thought was the norm. Eileen was so fun and patient. She put on all different belts, veils, even had fake bouquets. I was so comfortable and in what I would usually find a stressful to-do I enjoyed myself completely. I went on a Tuesday during the day, called about 20 minutes before and they fit me in no problem.

Just wanted to leave a quick review for this store. My mom bought her mother of the bride dress here yesterday and I just want to say that the ladies that work there couldn’t have been more sweet and made her feel anymore special! The day before we went to a few places and she left feeling like she would never find anything. The bridal suite of Bayshore (Irene? I think) picked out a great dress for her and she was so happy when we left. They are experienced and know what they’re doing for sure. Just wanted to say thank you :)

Horrible customer service. Ordered my dresses in January for my October wedding. I called in July because none of my girls had gotten calls and found out they were never ordered!!!!! Thank god I convinced the owner to call the dress manufacturer and get the order rushed. But she was so rude and made me feel like it was my fault. I would never recommend this place to anyone. If it was an honest mistake and Gina would have apologized and accepted responsibility I would understand because mistakes happen. We were not offered any discount on the stress or alterations even with all the mistakes and stress it caused. Ridiculous.

All of my bridesmaids ordered their dresses from the Bridal Suite of Bay Shore. I worked with Eileen to help me find the perfect bridesmaid dress. She was very helpful and this location was one of the only salons on Long Island that carried the dress I wanted my girls to try on, and the dress that I ended up going with. They were able to price match for a cheaper price I found online. We weren't so pleased with the alterations department. My sister went to pick up her dress and the sleeves were still pinned and not even finished. One of the girls had to pay extra to get extra length because of her height and they ended up cutting most of it off. I also experienced shopping for my dress here. Although I didn't find what I was looking for, they were very helpful and have beautiful dresses. Overall I would recommend the Bridal Suite of Bayshore for their wide selections of bridesmaid dresses/ brands.

Had a wonderful and such an easy experience at Bridal Suite of Bay Shore! I had already went wedding dress shopping at 2 other locations when I came here. They were great in allowing me to pick out as many dresses as possible to try on (some other places limited me) because I had no idea what style I wanted. Once they helped me narrow down the style, they helped pick out more dresses similar enough and then I feel in love with the "one". They let me come in a few times with different family members and bridesmaids to show them before I purchased it. I got my alterations done there as well, not expensive and super easy and simple with them. I actually only had to do one fitting because they had it fitting perfectly. Couldn't be happier that I went there. Side Note: I did go there to check out bridesmaid dresses as well & they had sooooooo many options however the specific light purple (lavender) color I was interested in was limited so I ended up going elsewhere. But they were still extremely accommodating even while I fussed around and looked at every single dress :)

From my wedding dress to bridesmaids dresses, everything was perfect! No issues whatsoever! Everyone was helpful. I have got other bridesmaids dresses there with great experience as well.

They were great. They have tons of options. They listen to you and give suggestions without being pushy. I never felt rushed. They were also every helpful with alterations. However, while they also have lots of bridesmaid dresses they come in limited colors.

I had a wonderful time dealing with the staff at Bridal Suite of Bay Shore. They were extremely accommodating for all my needs being an out of town bride. Sam was so kind and helped to make sure my bridal fittings were done all within one weekend so I could take my dress back down to New Orleans with me! Nancy was amazing when it came to alterations. My dress is perfect and I cannot thank them enough!

Eileen and the Bridal Suite of Bayshore are amazing! The search for my wedding dress was a difficult one. I was on my 6th bridal appointment somewhere else and it was terrible. I left there in tears feeling defeated and as if my dream dress did not exist. My maid of honor called the Bridal Suite of Bayshore, and asked if we could come look at wedding dresses that second. They said yes. We walked in and met bridal consultant Eileen. Eileen listened to everything I wanted in my wedding dress, including my price point, and truly went above and beyond to make that vision come true. If it wasn't for Eileen and the Bridal Suite of Bay Shore I would probably be getting married in a potato sack. What are you waiting for? Go find your dream dress at Bridal Suite of Bay Shore.

Where do I begin? Incompetent sales staff, double booked to work with two customers as once. Couldn't get an order straight, or know when the right dresses when bridesmaids were coming in. Crowded racks were impossible to look through. They called the wrong phone numbers for the wrong girls. Made me pay extra for rush when it was their fault dresses were not ordered in time. GINA (manager/owner) is DISGUSTING, OBNOXIOUS, AND RUDE in how she treats customers. DO NOT GO HERE!!

My experience was WONDERFUL. Reading all of the reviews before me feel like I went to a totally different place! I am the bride and I went looking for bridesmaid dresses. Our consultant was Enza and she was just a pleasure. She listened to what I liked and what I didn't and made great suggestions based on that. She was NEVER pushy or tried to push us to buy anything. Taking pictures was not only allow but even encouraged! I couldn't decide between two dresses and told her we would come back with my mom and she had no problem with that at all. They have amazing dresses here bride and bridesmaid. If I didn't have my dress already I would have loved to look here. I would HIGHLY recommend this store. I have been in many bridal places before where the women and consultants were extremely pushy and rude - that is NOT the case here. I've never felt so welcomed.

HORRIBLE seamstress!!! I Had a beautiful wedding gown that was altered 4 times incorrectly! My dress was completely changed from how it should have looked. Very unprofessional, clueless staff. I would never recommend them to anyone!

I had a very bad experience at the Bridal Suite of Bayshore as well as one of my bridesmaids. Stay Away!!! When I was doing the fittings for my bridal gown the bridal assistant who helps you get into the dress never properly hooked my dress before the zipper. So on my final fitting the top of my dress wouldn't close by an inch by my back not my stomach so naturally I was very upset because I had a fitting 7 days before that and you don't can weight like that in your back. At first they tried to blame me which is ridiculous and then they figured the bridal assistant never closed the dress properly, honestly what type of bridal place do you run where you have workers not hooking a dress all the way at a fitting and now there only solution was to cut that piece out. This place is definitely not worth all the stress especially when it comes to your bridal gown, go somewhere else!!

The WORST experience of my life!! No bride should have to deal with what I went through during the most special time of her life. I went here because I saw that they had the designer/dress I had my heart set on for over a year. To my luck, they had the dress and I fell in love with it and purchased it right away. About 3 months before my wedding, after the dress was supposed to already be in, I called and was told that the dress was indeed there and that I should have received a phone call, but of course I never did. I went in for a fitting and that's when it all went down hill. The dress was no where near close to ever fitting me in my lifetime. They took my measurements again and some were slightly different (but they took them differently than the first girl) while others were exactly the same, but the dress was way too tiny. The seamstress came down and said she could take the entire dress out which upset me because the dress is all lace and it made me nervous. Rather than comforting me, I was made to feel like it was all my fault that the dress didn't fit and was given zero sympathy while I sat there crying. I came back 2 weeks later and the dress fit but after that they basically refused to do any of the alterations that I wanted. They wouldn't take it back in to fit my body because I "won't be able to walk or sit" which was totally not true at all. The dress looked awful on me and made me look huge. I went back for my final fitting 3 weeks before the wedding. The dress had every pin still in place from a month prior and hadn't been touched. I was told multiple stories. First they said the seamstress had a personal emergency that morning, then they said the file was misplaced. They couldn't get their story straight but I wasn't going to give them one more chance. I took my dress to a new seamstress who was amazing. She charged me $400 less than they were charging and did much more than they were willing to do. She told me that the straps to my dress weren't altered as I was told. The lace was glued back on, not sewn. I paid for hollow to hem when I ordered the dress but it was still 2 inches too long and had to be done again. The cups were sewn in incorrectly. The bustle was done so poorly that one of the buttons popped off before the wedding day so the entire bustle had to be redone. They wouldn't bend the boning that made my stomach puff out when it was an easy fix. She took the dress in so it fit my body perfectly and I was able to walk and sit just fine. When I spoke to the owner about all of these situations, she said she fully trusts her employees and would never place any of the blame on them. She told me that I handled myself poorly after I had these issues but how would she react if her bridal gown was incomplete weeks before the wedding? Throughout the entire process, every time I went there there was another girl dealing with a similar situation..dress not fitting, alteration expenses way more than they should've been or different then others for the same thing, dress not done 3 weeks before the wedding. It is very clear this place is a complete scam and the owner trains her employees to go along with all of her little games. Every time I would tell someone the story of what I was dealing with, I would hear other horror stories...one after the next. It's pathetic and extremely disgusting that the owner and employees of bridal suite of bay shore can even live with themselves knowing what they do to their brides.

I was so apprehensive going dress shopping for the first time, I'm a plus size girl and was afraid I wouldn't be able to try on much, never mind find the perfect combination of price/style/wedding dreams, but Eileen made me feel so absolutely comfortable. She spent 2 hours with me basically going back and forth between the same two dresses. She showed me options for alterations, accessories, and make the whole experience perfect. She didn't just give me the "full effect" for "the one" she gave me options. She truly went above and beyond and I am so grateful to her. The entire staff was super friendly as well!

I truly had a great experience at the Bridal Suite of Bay Shore. It was the only place I tried on dresses from and it was worth it. I had an appointment with Joanne who was just lovely. She truly made me feel special that day and I am so thankful. My mom and I were in one of the private show rooms where we had room to spread out and try on dresses. Joanne let us go around and look at all of them but she also pulled some for me. Joanne wanted me to have no regrets about the dress I chose and she had me try on almost every style in the store. We had narrowed it down to two dresses - the first and second I tried on. She put me back in both and had me spend ample time walking around and looking in the mirror at both of the dresses for 20 minutes per dress which I thought was awesome. She never rushed me or pressured me to make a decision. As well, she stayed to budget and even exceeded my mom's expectations and my dream dress was under budget! Because of this, I found the dress of my dreams, didn't feel any regret about not going to other places. Alterations was no problem- i know some people have nightmares about alterations and have had issues but myself and my mom who purchased her dress here as well really did not. The ladies got the alterations done in a timely fashion and if anything needed to be adjusted it was done. Really no complaints about this place- from top to bottom it was a professional experience

I have nothing but great things to say about the Bridal Suite of Bayshore!! First, they helped find the perfect wedding gown for me! I went there with my mom, sister, and cousin and tried on a bunch of dresses but the one I picked was one the girl from the shop picked. It was amazing and reasonably priced! Second, Rosa in alterations was a miracle worker!! She helped fix maid of honors dress with days to spare and her work was absolutely flawless. I have since recommended the bridal suite of bayshore to other brides and they have found their gown there!

I was very upset with Bridal Suite's services. One of my bridesmaids had used them and recommended them to me. I found a beautiful dress there, and bought it after the bridal assistant assured me that when it came in, the look of the dress on my body would not be changed with a smaller size. However, it was. When the dress came in in my size, it hit me in all of the wrong places despite the saleswoman's assurance that this would not happen. Alterations could not do much to help this, and they did little to hide their frustration when I pointed out the disparity in the look of the dress. Alterations also stained my mother's dress and gave her a dismissive attitude when she brought it up- they did eventually refund her some money after trying, and failing, to get the stain out. Some of my bridesmaids also had problems when they went for their fittings, as well. Overall, I was very disappointed.

I wish I could rate a zero!!! I can not express enough how disappointed I am with this company. I purchased my wedding dress from the bridal suite and I have to say I love the dress it was everything that I could dream of. But the experience you receive when your done being a commission check is unbelievable. They nickle and dime you for everything!!!! I did purchased my wedding gown, bridesmaids dresses and my veil all from the bridal suite. If I knew what I did now I would have never purchased anything from them. -There alterations department wanted to ruin the bottom of the dress by cutting off half of the beading at the bottom of the hem. (sorry I'm 5'2'') because they did not want to go over there alterations cap amount of doing the dress the right way. -Management ordered my maid of honor dress so late that the company discontinued the color, so we had to go back in and find a brand new dress. Not only that but they charged us the difference for the new dress that we picked, when they messed up. -Since I did not get my gown altered at there store for reasons stated above. We specifically asked if we could have it steamed (with no charge) since we did spend well over $3,000 for everything, they of course said not a problem. Well apparently it was..... My mother had taken the dress to them a couple of days ago to get the wrinkles out because the wedding is in like 8 days! She dropped it off not a problem.... Then they call her 2 hours later and tell her that they will not do it because the dress was altered at the bottom and the dress smelled??? OMG REALLY!!! I took care of that dress like it was gold as soon as i picked it up. And it was never altered at the bottom because the lady that I did take it too, took it up from the waist like it was supposed to be done in the first place, with no damage to the bottom whatsoever. This place is ridiculous!!! The customer service is beyond terrible. Once your done with your purchase you can forget about anyone there acting like a human being. Trust me run for the hills on this one. We have even contacted the BBB that's how bad this place is. And this is unnecessary aggravation that i don't need a week before the wedding.

I am IN LOVE with my dress! I bought my wedding dress and had the alterations done here. The seamstresses were fantastic and made sure my dress fit perfectly and look beautiful! They took their time to make sure every layer of my dress was pressed perfectly and made sure my mom felt comfortable traveling out of state with my dress since my wedding was in Baltimore. I also got my bridesmaid dresses here and my girls looked amazing! It was really nice being able to look for bridesmaid dresses and hold them up with my dress to see what looked best. I am so glad that all of the dresses for my wedding were purchased here!

I purchased my dress, my bridesmaids' dresses, and my mom's dress from Bridal Suite. The dresses were absolutely beautiful! Everyone at the store was friendly and helpful, especially Lauren. Some of my bridesmaids had issues with alterations, which was frustrating, but the end product was great!

For the most part everything was wonderful here. There are a few people that work there that were nasty on the phone with some of my bridesmaids but overall the dresses were beautiful! I loved my dress and the seamstresses were amazing and my dress fit perfectly.

I purchased my bridal dress at another bridal suite. That one didn't carry the dress I wanted for my girls. That location called Bayshore. Bayshore was willing to send the dress to the other location. I decided to take the ride. I am happy I did. My girls looked amazing. The staff was very helpful. They measured the girls perfectly. They only needed minor alterations.

Bridal Suite of Bay Shore ended up on my list only because my godmother lives in Bay Shore, she wanted to dress shop with me, and they were having an Allure Bridals trunk show. I had my eye on a specific Allure dress, so I made my appointment. The day of, they were extremely accommodating (I ended up having 6 people there with me). I worked with Antonella to find my dress. She took the pictures I had printed out (Ladies, DEFINTIELY bring pictures!), went through the Allure Racks, and found everything I had wanted. Then she let me go through the racks and pick out whatever I wanted--there was no limit to the number of dresses I was allowed to try on. I picked a few, and we went into the dressing room. They don't provide you with undergarments like David's Bridal does, but I had my own, and my maid of honor came in the room with me to help me in and out of dresses. They were all beautiful, and I walked out of the shop that day with my dress AND my veil! I never did get an Allure dress (it just looked all wrong on me!), I went with a beautiful Mori Lee. I was sent a postcard for alterations, and off we went. Upstairs at alterations, they were also fantastic! Everything I talked about needed them to do was done--I needed extra support in the bust since the bone they put in wasn't enough, so they added Velcro to the dress on the inside, which attached to my undergarments. Simple, and worked like a charm! They also removed some of the beading on the sides of the dress where my arms were sensitive. My ONLY complaint was that the day of, I had some scratches on my arms, and I thought maybe it was from the beading, but we discovered that it was from a pin with a white head (it looked like the pearls!) that was still in the dress. We managed to get it out, and my arm ended up only having a few scratches, but that was sort of crummy. They also give you a coupon when you pick up your dress before the wedding for $25 off your dress preservation. They take it and send it to the preservation company, who then cleans your dress, preserves it and 2 accessories (I gave them my veil and my wrap), and then they ship it back to you! Totally worth it! Either way, everyone at Bridal Suite is super nice, and they're very open to everything you have to say. DEFINITELY check them out! It's worth the trip, I didn't break the bank, and people are STILL talking about my dress!

They did a great job all around !! From shopping for the perfect dress to my alterations !!

All of the women that I dealt with at Bridal Suite were so helpful. I explained the style I was going for and they helped me to pick out 6 styles to try on so I wasn't overwhelmed. I was so undecided on my veil and I went back a couple times to try on different styles. The women there were so helpful and accommodating. Also, the woman who did my alterations was nothing short of magical with her work. Truly an amazing job. I was so happy with my dress and veil!

Everyone at the Bridal Suite of Bay Shore was fabulous to work with. They were very patient with me when I couldn't make a decision and always helpful when I had questions by phone or in person. They also took the time after hours to press my dress for pick-up so I wouldn't have to travel out there again before the wedding.

I purchased my wedding gown, undergarments, and veil from the Bridal Suite of Bay Shore. I tried on about eight dresses there and purchased the last one I tried on (designer was Paloma Blanca). The dress had a cloth flower at the waist that I decided to remove and substitute with a sparkly belt. Prior to Bridal Suite of Bay Shore, I had gone wedding dress shopping one other time (at David's Bridal). I felt that the service I received as excellent. I was extremely particular about the length of the dress and the cut of the sweetheart neckline. I think I may have driven the seamstresses crazy, but they worked to accommodate all of my picky requests. My seven bridesmaids dresses were also purchased from Bridal Suite of Bay Shore. The girls in my bridal party are varying shapes and sizes and everyone was accommodated. None of my bridesmaids reported any complaints! We you pick up your wedding gown you are given a mini emergency sewing kit and a coupon to have your dress preserved through Bridal Suite of Bay Shore. I chose to have my dress preserved through a local dry cleaner, but the only reason for this is that Bridal Suite of Bay Shore is not near my home.

I purchased my dress here in a trunk show. Got a great price and they allowed me to put a deposit and transfer it when the dress came in if I didn't love it. However the seamstress wasn't great - bad attitude and poor work. Had to go back 4 times and got into an argument because she didn't agree with the things I wanted to do. Her workmanship in the end was still terrible - beads missing poor sewing etc, had to get another seamstress