Bridal Suite of Bay Shore

dress I wanted my girls to try on, and the dress that I ended up going with. They were able to price match for a cheaper price I found online. We weren't so pleased with the alterations department. My sister went to pick up her dress and the sleeves were still pinned and not even finished. One of the girls had to pay extra to get extra length because of her height and they ended up cutting most of it off. I also experienced shopping for my dress here. Although I didn't find what I was looking for, they were very helpful and have beautiful dresses. Overall I would recommend the Bridal Suite of Bayshore for their wide selections of bridesmaid dresses/ brands.

her places limited me) because I had no idea what style I wanted. Once they helped me narrow down the style, they helped pick out more dresses similar enough and then I feel in love with the "one". They let me come in a few times with different family members and bridesmaids to show them before I purchased it. I got my alterations done there as well, not expensive and super easy and simple with them. I actually only had to do one fitting because they had it fitting perfectly. Couldn't be happier that I went there. Side Note: I did go there to check out bridesmaid dresses as well & they had sooooooo many options however the specific light purple (lavender) color I was interested in was limited so I ended up going elsewhere. But they were still extremely accommodating even while I fussed around and looked at every single dress :)

in limited colors.

nd so I could take my dress back down to New Orleans with me! Nancy was amazing when it came to alterations. My dress is perfect and I cannot thank them enough!

not exist. My maid of honor called the Bridal Suite of Bayshore, and asked if we could come look at wedding dresses that second. They said yes. We walked in and met bridal consultant Eileen. Eileen listened to everything I wanted in my wedding dress, including my price point, and truly went above and beyond to make that vision come true. If it wasn't for Eileen and the Bridal Suite of Bay Shore I would probably be getting married in a potato sack. What are you waiting for? Go find your dream dress at Bridal Suite of Bay Shore.

led the wrong phone numbers for the wrong girls. Made me pay extra for rush when it was their fault dresses were not ordered in time. GINA (manager/owner) is DISGUSTING, OBNOXIOUS, AND RUDE in how she treats customers. DO NOT GO HERE!!

I liked and what I didn't and made great suggestions based on that. She was NEVER pushy or tried to push us to buy anything. Taking pictures was not only allow but even encouraged! I couldn't decide between two dresses and told her we would come back with my mom and she had no problem with that at all. They have amazing dresses here bride and bridesmaid. If I didn't have my dress already I would have loved to look here. I would HIGHLY recommend this store. I have been in many bridal places before where the women and consultants were extremely pushy and rude - that is NOT the case here. I've never felt so welcomed.

ore the zipper. So on my final fitting the top of my dress wouldn't close by an inch by my back not my stomach so naturally I was very upset because I had a fitting 7 days before that and you don't can weight like that in your back. At first they tried to blame me which is ridiculous and then they figured the bridal assistant never closed the dress properly, honestly what type of bridal place do you run where you have workers not hooking a dress all the way at a fitting and now there only solution was to cut that piece out. This place is definitely not worth all the stress especially when it comes to your bridal gown, go somewhere else!!

had the dress and I fell in love with it and purchased it right away. About 3 months before my wedding, after the dress was supposed to already be in, I called and was told that the dress was indeed there and that I should have received a phone call, but of course I never did. I went in for a fitting and that's when it all went down hill. The dress was no where near close to ever fitting me in my lifetime. They took my measurements again and some were slightly different (but they took them differently than the first girl) while others were exactly the same, but the dress was way too tiny. The seamstress came down and said she could take the entire dress out which upset me because the dress is all lace and it made me nervous. Rather than comforting me, I was made to feel like it was all my fault that the dress didn't fit and was given zero sympathy while I sat there crying. I came back 2 weeks later and the dress fit but after that they basically refused to do any of the alterations that I wanted. They wouldn't take it back in to fit my body because I "won't be able to walk or sit" which was totally not true at all. The dress looked awful on me and made me look huge. I went back for my final fitting 3 weeks before the wedding. The dress had every pin still in place from a month prior and hadn't been touched. I was told multiple stories. First they said the seamstress had a personal emergency that morning, then they said the file was misplaced. They couldn't get their story straight but I wasn't going to give them one more chance. I took my dress to a new seamstress who was amazing. She charged me $400 less than they were charging and did much more than they were willing to do. She told me that the straps to my dress weren't altered as I was told. The lace was glued back on, not sewn. I paid for hollow to hem when I ordered the dress but it was still 2 inches too long and had to be done again. The cups were sewn in incorrectly. The bustle was done so poorly that one of the buttons popped off before the wedding day so the entire bustle had to be redone. They wouldn't bend the boning that made my stomach puff out when it was an easy fix. She took the dress in so it fit my body perfectly and I was able to walk and sit just fine. When I spoke to the owner about all of these situations, she said she fully trusts her employees and would never place any of the blame on them. She told me that I handled myself poorly after I had these issues but how would she react if her bridal gown was incomplete weeks before the wedding? Throughout the entire process, every time I went there there was another girl dealing with a similar situation..dress not fitting, alteration expenses way more than they should've been or different then others for the same thing, dress not done 3 weeks before the wedding. It is very clear this place is a complete scam and the owner trains her employees to go along with all of her little games. Every time I would tell someone the story of what I was dealing with, I would hear other horror stories...one after the next. It's pathetic and extremely disgusting that the owner and employees of bridal suite of bay shore can even live with themselves knowing what they do to their brides.

omfortable. She spent 2 hours with me basically going back and forth between the same two dresses. She showed me options for alterations, accessories, and make the whole experience perfect. She didn't just give me the "full effect" for "the one" she gave me options. She truly went above and beyond and I am so grateful to her. The entire staff was super friendly as well!

nkful. My mom and I were in one of the private show rooms where we had room to spread out and try on dresses. Joanne let us go around and look at all of them but she also pulled some for me. Joanne wanted me to have no regrets about the dress I chose and she had me try on almost every style in the store. We had narrowed it down to two dresses - the first and second I tried on. She put me back in both and had me spend ample time walking around and looking in the mirror at both of the dresses for 20 minutes per dress which I thought was awesome. She never rushed me or pressured me to make a decision. As well, she stayed to budget and even exceeded my mom's expectations and my dream dress was under budget! Because of this, I found the dress of my dreams, didn't feel any regret about not going to other places. Alterations was no problem- i know some people have nightmares about alterations and have had issues but myself and my mom who purchased her dress here as well really did not. The ladies got the alterations done in a timely fashion and if anything needed to be adjusted it was done. Really no complaints about this place- from top to bottom it was a professional experience

irl from the shop picked. It was amazing and reasonably priced! Second, Rosa in alterations was a miracle worker!! She helped fix maid of honors dress with days to spare and her work was absolutely flawless. I have since recommended the bridal suite of bayshore to other brides and they have found their gown there!

y body would not be changed with a smaller size. However, it was. When the dress came in in my size, it hit me in all of the wrong places despite the saleswoman's assurance that this would not happen. Alterations could not do much to help this, and they did little to hide their frustration when I pointed out the disparity in the look of the dress. Alterations also stained my mother's dress and gave her a dismissive attitude when she brought it up- they did eventually refund her some money after trying, and failing, to get the stain out. Some of my bridesmaids also had problems when they went for their fittings, as well. Overall, I was very disappointed.

you receive when your done being a commission check is unbelievable. They nickle and dime you for everything!!!! I did purchased my wedding gown, bridesmaids dresses and my veil all from the bridal suite. If I knew what I did now I would have never purchased anything from them. -There alterations department wanted to ruin the bottom of the dress by cutting off half of the beading at the bottom of the hem. (sorry I'm 5'2'') because they did not want to go over there alterations cap amount of doing the dress the right way. -Management ordered my maid of honor dress so late that the company discontinued the color, so we had to go back in and find a brand new dress. Not only that but they charged us the difference for the new dress that we picked, when they messed up. -Since I did not get my gown altered at there store for reasons stated above. We specifically asked if we could have it steamed (with no charge) since we did spend well over $3,000 for everything, they of course said not a problem. Well apparently it was..... My mother had taken the dress to them a couple of days ago to get the wrinkles out because the wedding is in like 8 days! She dropped it off not a problem.... Then they call her 2 hours later and tell her that they will not do it because the dress was altered at the bottom and the dress smelled??? OMG REALLY!!! I took care of that dress like it was gold as soon as i picked it up. And it was never altered at the bottom because the lady that I did take it too, took it up from the waist like it was supposed to be done in the first place, with no damage to the bottom whatsoever. This place is ridiculous!!! The customer service is beyond terrible. Once your done with your purchase you can forget about anyone there acting like a human being. Trust me run for the hills on this one. We have even contacted the BBB that's how bad this place is. And this is unnecessary aggravation that i don't need a week before the wedding.

ressed perfectly and made sure my mom felt comfortable traveling out of state with my dress since my wedding was in Baltimore. I also got my bridesmaid dresses here and my girls looked amazing! It was really nice being able to look for bridesmaid dresses and hold them up with my dress to see what looked best. I am so glad that all of the dresses for my wedding were purchased here!

hich was frustrating, but the end product was great!

ress fit perfectly.

I did. My girls looked amazing. The staff was very helpful. They measured the girls perfectly. They only needed minor alterations.

The day of, they were extremely accommodating (I ended up having 6 people there with me). I worked with Antonella to find my dress. She took the pictures I had printed out (Ladies, DEFINTIELY bring pictures!), went through the Allure Racks, and found everything I had wanted. Then she let me go through the racks and pick out whatever I wanted--there was no limit to the number of dresses I was allowed to try on. I picked a few, and we went into the dressing room. They don't provide you with undergarments like David's Bridal does, but I had my own, and my maid of honor came in the room with me to help me in and out of dresses. They were all beautiful, and I walked out of the shop that day with my dress AND my veil! I never did get an Allure dress (it just looked all wrong on me!), I went with a beautiful Mori Lee. I was sent a postcard for alterations, and off we went. Upstairs at alterations, they were also fantastic! Everything I talked about needed them to do was done--I needed extra support in the bust since the bone they put in wasn't enough, so they added Velcro to the dress on the inside, which attached to my undergarments. Simple, and worked like a charm! They also removed some of the beading on the sides of the dress where my arms were sensitive. My ONLY complaint was that the day of, I had some scratches on my arms, and I thought maybe it was from the beading, but we discovered that it was from a pin with a white head (it looked like the pearls!) that was still in the dress. We managed to get it out, and my arm ended up only having a few scratches, but that was sort of crummy. They also give you a coupon when you pick up your dress before the wedding for $25 off your dress preservation. They take it and send it to the preservation company, who then cleans your dress, preserves it and 2 accessories (I gave them my veil and my wrap), and then they ship it back to you! Totally worth it! Either way, everyone at Bridal Suite is super nice, and they're very open to everything you have to say. DEFINITELY check them out! It's worth the trip, I didn't break the bank, and people are STILL talking about my dress!

try on different styles. The women there were so helpful and accommodating. Also, the woman who did my alterations was nothing short of magical with her work. Truly an amazing job. I was so happy with my dress and veil!

ress for pick-up so I wouldn't have to travel out there again before the wedding.

decided to remove and substitute with a sparkly belt. Prior to Bridal Suite of Bay Shore, I had gone wedding dress shopping one other time (at David's Bridal). I felt that the service I received as excellent. I was extremely particular about the length of the dress and the cut of the sweetheart neckline. I think I may have driven the seamstresses crazy, but they worked to accommodate all of my picky requests. My seven bridesmaids dresses were also purchased from Bridal Suite of Bay Shore. The girls in my bridal party are varying shapes and sizes and everyone was accommodated. None of my bridesmaids reported any complaints! We you pick up your wedding gown you are given a mini emergency sewing kit and a coupon to have your dress preserved through Bridal Suite of Bay Shore. I chose to have my dress preserved through a local dry cleaner, but the only reason for this is that Bridal Suite of Bay Shore is not near my home.

times and got into an argument because she didn't agree with the things I wanted to do. Her workmanship in the end was still terrible - beads missing poor sewing etc, had to get another seamstress

ssue quickly and professionally and I am overall very happy with my experience here!

ess she brought out for my was better than the last one. She knew exactly what dresses would look best on me and I loved them all. She was not pushy and very helpful. Once I found my dress she fitted me with the perfect veil as well. When my dress came in the fittings went very well. The only negative thing I would say was my last two fitting I had to wait a bit but my first fitting I was taken right away. The day I came to pick it up it looked perfect and they even insisted on carrying it out to my car for me. I couldn't have been happier with everyone at the Bridal Suite!!

eat at what they do

my wedding just so I can wear it again! I would recommend Bridal Suites and Tammy to anyone.

orgeous!

and my dress looked fabulous on my wedding day!

ess from what was in-stock, they took the time to look at the dresses styles and numbers I had brought with me online. They helped me sort through and find several options that were my style and in my price range. Then we ordered a sample to see in person. Their program of ordering a sample for a deposit was fantastic. (You pay a fee to order the dress and if you love it, you keep it and put the fee towards your total. If you don't, the fee can go towards any other gown!). The dress came in the allotted amount of time and fit great! (Other shops try to force you to order sizes that are too big to force additional alterations). The alteration process was pretty seamless as well. I even ordered all the bridesmaid dresses through them. Definitely recommend them - especially Tammy!

red the wrong dress ( watched too many wedding shows :) ). Other then that they were great dress fit perfectly and cost of alterations weren't bad.

she could to make sure that only after 3 dresses, I found the one loved!!!!! I can't wait to get our pictures so they can see how great my dress looked on me!!!!!! Thank you Bridal Shop of Bayshore!!!!

ct the problems and keep me calm. In the end, everything was perfect. A bride has such an emotional connection to her dress and that is a huge focal point for the wedding, and when something goes wrong there, it is especially stressful. They really came through for me, and I highly recommend them.

bridesmaids dresses- one girl even had to travel an hour back to be refitted! My dress needed continuous alterations until the weekend before my wedding because it was not done SEVERAL times... I would show up for an appt and find the dress in the same condition, with pins and all, as it had been from the last fitting with no alterations done! If anything were done at all, it would be the WRONG WORK. For this to happen ONCE would be bad enough, but it happened FOUR TIMES... I finally lost my cool in there two weeks before the wedding when the alterations had still not been done. After all was said and done, my hem fell out before I even walked down the aisle and i spent most of the night with the buttons half opened down the back for breathing room because it was taken in too much. They were also unbearably rude to my best friend who is overweight. For the price of a wedding dress, 6 BM dresses and 1 MOB/MOG dresses, you would think we had paid for better service!

ith. I did not like the way they did the bustle on my second fitting and instead of just saying "okay, lets fix it to the way you like it" they simply tried to convince me that it was the only way to bustle this material, which I knew that was wrong. I had a fit about it and only then did the seamstress come out to see what should could do to change it. My third fitting went better - the bustle came out great but I still needed to have some additional work done to the top so it turned out that on the day I went to pick up the gown, I had to try it on again. When I arrived to the shop, they said that I couldn't try it on because this was a pick up appointment... excuse me?? I have a dress that I am not sure if it fits and you just want to shuffle me out with it regardless?? Needless to say, I tried it on again but really, is it necessary to stress a bride out like this the day before her wedding? Additionally, they told me that the gown was going to be cleaned, beading reinforced and threads snipped before I took it home, all of which was not done. I had to ask them to to do it before I left. I don't know about you, but when i spend over 1500 dollars on something, it just seems obvious that it should come back perfect unless you being to think if that was money well spent. Anyway, I think this shop is great in terms of selection and price but the service definitely needs to be improved upon.

the hem uneven (which they fixed when I pointed it out) and then did not do the rest of the alterations until a week before my wedding, despite having 2 more fittings between the first fitting and then. I literally had to tell them to do the straps on the spot when they were still not attached on Wednesday before my wedding. I waited there until they were done- I wasn't confident that it would happen otherwise. Everything came out just as I wanted it, but it was not worth the stress. Absolutely buy your dress there, but get it altered elsewhere.

sses really needs quit her day job. Rosa is the only one who was allowed to touch my dress after the first seamstress basted it 3 inches too short. Some of the ladies are nice though - well, maybe 3 of them... so if you're lucky enough not to have to deal with the others, then this is the place to go.

exactly how I wanted it. My mother also had a great experience with her dress and alterations. The only downside was the original girl I worked with quit, so I always had a different girl each fitting.

lterations or something but it wasn't fair to my girls. Everyone did look fabulous but that was the only thing we didn't like about them.

blems either, all the dresses were dragging on the floor and tripping the grils, some had bunching on the side or front. Not worth the money and having to go back so many times because they can't get it right.

idesmaids purchase their dresses here as well. My first fitting is coming up, I cant imagine there being any issues from here on out but never say never...if there are I will let you know.

hings. half of the employees have no idea what they are doing. no one can give you a straight answer. they have to ask 4 other people before you get even half the truth.