I just returned from my second visit to BT, where I just purchased my wedding dress. The experience with Vera was flawless from start to finish. Booking my first visit was so easy, and quickly followed by a phone call to confirm and get some de...tails about how best to prepare based on what I’m looking for. Vera was so in tuned to my experience during both visits—I came alone to avoid bringing my mom & sister out in public (during the pandemic) and it really felt like I was shopping with a knowledgeable friend the entire time. Vera experimented with different styles, which gave me a great idea of what worked with my body and made me feel my best. After digesting the styles, I emailed Vera to send photos of some more styles I liked, she called soon after, and set our second visit. During my second visit, I arrived late and was worried that would set the tone for my visit.. I arrived ready to WORK as I didn’t want to keep anyone after closing time. Well.. Vera was ready.. she had a few dresses pulled, and didn’t rush me whatsoever, even though we were about 30 min from closing. The very first dress I tried on from her selection.. was the one. —FaceTimed my mom & sister— and they absolutely loved her selection too.
Now that you’ve made it to the end of my novel.. I’d say the most important takeaway from my experience was that I could tell Vera truly cared about my experience. Within just a few minutes of being there, I knew I’d get my dress at BT, it was just a matter of which one. Thank you!