About this vendor
Exquisite Gowns and Glittering Accessories.
Located in Los Gatos, CA, Bride and Bustle is a wedding gown store that carries premier designers for future to-be-weds. The boutique specializes in made-to-order gowns and custom couture accessories, ensuring that each client is dazzling as they walk down the aisle. Hosting a vast selection of designers from Hayley Paige and Matthew Christopher to Allison Webb and Theia, there should be something for everyone in-store.
Bride and Bustle was acquired in 2019 by former Haute Bride manager Micaela Suhr. The boutique is home to various high-end designers and is constantly growing to welcome new names into the store. The flagship location for Haute Bride accessories, this shop boasts all jewelry, sashes, and veils handcrafted using Swarovski Elements.
Along with its beautiful collection of designer gowns, Bride and Bustle offers an exquisite array of wedding-related garments. Flower child outfits are available, in addition to plus-size dresses to include all shapes and sizes. Stylists are also to hand in-store to offer guidance and advice when choosing the perfect attire. The store can provide dry cleaning and preservation services, ensuring that each garment is immaculate before and after the celebrations.
Details
Dresses
- Flower Girl Dresses
- Wedding Dresses
Fashion Services
- Bridal Stylists
- Custom Designs
- Dry Cleaning & Preservation
- Plus Size Available
- Private Appointments Available
Gown Collections
Awards and Affiliations
Pricing
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Reviews
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4.5
out of 5.056 reviews
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Do not trust the posted hours of operation - this store is rarely, if ever, open. After years of walking past this lovely store and window shopping, I had high expectations. Unfortunately, Bride & Bustle proved to be a frustrating disappointment at just about every step of the way. During my dress appointment, several of the accesories we looked at to buy were either damaged or out of stock, but still on display. When attempting to pick up my dress, on multiple occasions, the store was closed - even after we had communicated with staff and received confirmation that it would, indeed, be open to pick up the dress that I ordered. They forgot to place the order for the accessories I purchased. When the accessories arrived and we arranged a pickup time, the store was closed. When we finally received the accessories, the necklace was damaged. They were able to fix the necklace, but it was more obstacles, back and forth emails, frustration than I ever expected to simply pick up the dress and accessories that I had purchased.
No one showed up for appointment. We waited for almost an hour. Two other groups showed up for appointments as well that never got to go in. Horrible. Wouldn’t answer any of our calls.
Really disappointing. I anticipated the charge for the appointment would go toward the service and the experience. Sadly it definitely did not. The staff was rude and unhelpful. They didn't offer us any help on picking out a dress or even offer beverages when it was 80+ degrees outside. The saleswoman kept reminding me of the time I had left on the appointment. The dresses were stained (one dress had coffee spilled on it), old, and torn. It was easily the worst experience I've ever had trying on wedding dresses. The only redeeming quality was that it was well-stocked and had several nice brands, but the attitudes of the sales associates were such that I would rather buy the dresses I liked at another shop. I will not be returning and will tell all my engaged friends never to go here.
Any questions?
Bride and bustle was the most amazing experience ever! Micaela was absolutely perfect in helping me find my dress and was thoughtful and insightful. This was the third salon I had gone to and I had an amazing time. Her pup Georgia was also a great help and was the best greeter. I could not have asked for a better experience and am so happy I chose my dress here. 10/10 would recommend.
The staff was very friendly but, unfortunately wasn't helpful when it came to finding a wedding dress. I was new to dress shopping so it would have been extremely helpful to get an understanding of the types of styles available and also suggestions from the bridal consultant on what she thought would be flattering for my body type instead of being told to just pick stuff out. I mention this because the dress I ultimately chose was one that was suggested by a bridal consultant (at a different shop) and was a style that I never thought would look good on me but turned out to be perfect. I was also confused as to why the consultant asked to see pictures of dresses I found online that I liked if she didn’t plan on helping me find something similar. I tried on about 6 dresses but many of them either had big stains on the front or very noticeable rips in the fabric which didn’t help the overall experience. They also had a very small number of dresses to choose from compared to other bridal shops I visited.
Bride and Bustle was my final destination for dress shopping and I found my stunning dress here! We’d had a couple of lackluster appointments trying on dresses before - walking into this shop was a totally different experience! I could browse through the dresses instead of just hoping they were bringing out things I’d want to try on, unlike some other shops we went to. My stylist also paid attention to things I liked and didn’t like, and made recommendations to help me find a dress I loved wearing but probably wouldn’t have considered on the rack.
The dress I ended up loving was gorgeous, but had a super low plunging neckline on the sample - that would have been a deal breaker but they were able to offer customization options through the designer and worked with them to confirm how I wanted the adjusted neckline to look and how high to raise it. It was so worth the customization fee to create my dream dress! They have beautiful accessories there, so I got to try it on with different veils and jewelry to create the whole look.
I also worked with one of their recommended tailors and she was amazing! The dress I ordered was already a much closer fit than the sample, but by the time she worked her magic, it felt like it was made for me!
I loved wearing my dress from Bride and Bustle and I got so many compliments - it was truly my dream dress!
While home for Christmas, I made an appointment at Haute Bride due to their vast selection of Hayley Paige gowns. I'm from San Diego and only one salon has a very small selection of Hayley Paige and one carries Blush by Hayley Paige. Elizabeth was my stylist and she was friendly, patient, and knowledgeable. She pulled a variety of dresses for me to try on and helped me find the perfect Hayley Paige dress for my wedding! Thank you Haute Bride!
Haute Bride is a lovely salon with a great selection! I worked primarily with Elizabeth, who was so sweet and extremely helpful! She was a fantastic resource not only during my dress selection, but afterwards with veil options and alteration suggestions. Definitely recommend exploring Haute Bride!
Getting my wedding gown from Haute Bride was a dream come true! I had my eye on a certain Hayley Paige gown and I was ecstatic when they got it in for a trunk show. The staff were so knowledgeable, attentive, patient, and responsive through each step of the way. Once I got my dress they gave me fantastic recommendations on where to get alterations and lingerie. I highly recommend Haute Bride!!! I'm looking forward to going back to buy their gorgeous jewelry/accessories for the holidays or special occasions.
I absolutely loved my wedding dress shopping experience at Haute Bride! The store is so cute and the vibes are relaxed yet fun. I'm also a big country music fan and they were playing all my favorite songs when I was trying on dresses.
I didn't think I had much of a vision in mind before shopping, but I knew I always loved Hayley Paige dresses. Before my appointment, I was able to see if they could pull a few styles for me, and then they searched for a few more that followed the same vibes. I ended up trying on about 10 dresses but happened to fall head over heels for the first one I tried on and nothing else could compare.
Trying on wedding dresses can seem overwhelming or stressful, but I had so much fun shopping at Haute Bride!
I purchased my Hayley Paige Pepper Gown from a trunk show at Haute Bride last year. They also created a custom order cathedral veil to match the gown. I could not have asked for a better dress try-on and purchase process. The boutique is elegant and stylish. The staff was pleasant, professional, and extremely knowledgeable. The timing estimate and communication was top notch throughout the whole process (which, for a nervous bride-to-be, is key!). They sized me in store and when the dress arrived, it fit like a glove! I only had to alter the length. I can't thank the Haute Bride team enough for making me feel stunning on my special day.
Haute Bride is the perfect place to go if you are looking for superb service and gorgeous dresses! The ladies who work there are all so friendly and nice - I had the pleasure of working with numerous people throughout my wedding (dress, jewelry, preservation, etc.) and you can tell they all really care for each of their brides and make the whole experience easy and fun! The dresses they carry are all gorgeous and each have a touch of uniqueness setting them apart from more basic dresses you can find everywhere else - which also made it so difficult to pick a dress as I wished I could have several dresses on my wedding day since there were so many beautiful different styles I loved! They also have many hand made accessories for all of your needs to choose from to complete any look - one of the accessories I selected was a sash and it completely transformed my dress adding a little rustic chic which aligned with our wedding theme! I would highly recommend checking out their selection as you won't be disappointed!
Living in downtown LG for years, even when I was single, would pass by this beautiful shop with their gowns displayed so nicely in the windows and say to myself, when I get married, "My wedding dress is coming from this shop." The day finally came in March of 2018 when I became engaged and it was time to shop. I emailed for an appointment when my friends/family could come with me. I became impatient and went shopping around at other stores because time was ticking and I wasn't sure the budget was going to work with Haute Bride and their designers. After a nightmare shopping excursion at a nearby shop, my friend took me crying into Haute Bride and told them I had an appointment for a few weeks but was there any chance they had an opening right then. I believe a newer associate was at the desk and she made it happen. I went through the racks and already my mood was changing. I knew it all along my dress was there and I let myself get too impatient but trying those other stores. I found my dress! It was the third one I tried on there and funny enough, I did not pull that one off the rack. My sales gal did! When I tried it on, I had the moment you don't think will happen. I knew it right away, it was my dress and I was pleasantly surprised that the prices was half of what I though it was going to me. They have nice accessories to try on as well. Don't hesitate to come to this shop, they know what they are doing and do it well.
I had the best time at Haute Bride, and was lucky enough for my first dress to be the one! Shout out to Micaela for taking care of me during our visit and also for being extremely thorough and following up when the dress came in.
The dress was beautiful and it came in exactly on time!
Best selection for Hayley Paige dresses! Friendly staff and they measured me so well that I barely needed alterations once I got my dress (which came in early!) Also got my earrings here and they were exactly what I wanted.
From the moment we walked in, we were greeted with a friendly and helpful staff! I specifically chose to come to Haute Bridal because the designer of a dress that I fell in love with at another store was going to be there, Mathew Christopher! I had the most amazing day picking out my dress with Mathew Christopher and that amazing feeling did not change when I went in to pick up my dress. The staff was full of positive energy, made me feel comfortable and so beautiful in my dress! I would highly recommend every bride to visit Haute Bride and enjoy the true "bridal" experience they provide!
Service was good
Salon nice
Don’t think they create the experience
Got home after ordering dress on a Saturday afternoon, realized I did not like top of dress, order had not been submitted, they would not let me change my dress selection.
Dress was so big in top and length it cost $450 on top of the $2700 I paid for dress. I was so unhappy with the dress that I cried at alteration appointment.
No Bride should feel bad wearing her wedding dress!
I bought my dress at Haute (a Hayley Paige mermaid gown) and had the best experience there. I came in several times to try it on before making a decision, and then several times after to pick it up and buy a pair of custom earrings that matched it perfectly. Every time I came in the shop was clean, quiet, and the girls working were really friendly. I worked with Micaela to find my dress and she was so kind and helpful during the entire process. I send all my friends to Haute now when they're searching for their dress!
This was our first bridal salon appointment (of four). My mom had the time wrong, but Haute Bride was able to accommodate our accidental tardiness. The process was relaxed, but fun, and felt like I was with a knowledgeable friend when working with Lindsey. She was sweet, style-centric, and able to address all my questions. It was my favorite salon overall given the friendliness of the staff, the dress selection, and the overall ambiance.
The selection of dresses was pretty plentiful, as well as they carry many accessory options. I was able to try on a few different dress styles and expand outside of my initial style. Every dress is gorgeous and in amazing condition. There was no sales pressure and after our appointment, the salon/Lindsey was very responsive to my questions & emails.
Set in darling downtown Los Gatos, it’s easy to make a day out of your appointment by visiting the local restaurants or coffee shops. You won’t be rushed, yet I tried on about 5-7 dresses, whereas, at other salons, I got through half as many in the same amount of time. I would definitely recommend booking an appointment if you are in the South Bay.
I loved working with Micaela and Ariana at Haute Bride! They were so lovely to work with and extremely knowledgable and helpful! I tried on dresses here with my family and they provided us with glasses for champagne and were so accommodating! The bridal shop itself is adorable and there's plenty of room and tons of fantastic inventory! I came back once again by myself to try on dresses and Micaela was so patient and helpful! I would highly recommend working with the Haute Bride team :)
I love this bridal boutique! First off they have the best selection of designers, dresses, and if trunk shows. The salon is beautiful and inviting, as is the staff. I purchased my Hayley Paige dress during a trunk show and received and awesome Haute Bride swag bag and you can purchase all of their accessories at a discounted rate. I loved being a Haute Bride
Working with Haute Bride was absolutely amazing! They have the best selections in gowns. The girls there are so sweet and make trying on dresses comfortable and fun! They keep in great communication with me regarding my dress order/payment/shipping/arrival...everything was smooth sailing, which is music to a brides ears. I wish I could get married everyday in my dress! Definitely recommend Haute Bride to all brides out there. Xoxo
Haute Bride made my wedding day dreams come true! I went in to a Hayley Paige trunk show because I was obsessed with her gowns. Mal helped me get in and out of the gowns, made me and my girls feel special and she was SO SWEET! I ended up purchasing the Leah gown as well as some stunning earrings. Everything came on time and looked perfect. Haute Bride went above and beyond and helped me find an amazing taylor in SF. I could not recommend them enough! They are professionals who take wonderful care of their brides, and make stunning bling!
Haute Bride was one of the first bridal shops I went to for a dress, and they really set the bar high in terms of standards. I went to a few other shops afterwards but their service and quality wasn't comparable so I ended up going back. They only schedule a couple of appointments at a time so you have someone working with you the entire time you are there. Other places in the area have less staff and try to book too many appointments to make more money, so you end up waiting in between fittings because each stylist is working on 5 people at a time.
I have to give a huge shout out to Molly & Julie who are AMAZING! They treated me as if I was their only client while I was there. I told them the style I was looking for, even showed them picture examples, and they picked out a number of options and made some really good suggestions. They also had a really good selection of dresses, and even told me when they were hosting trunk shows, so I ended up getting my dress at a discounted price :)
Once my dress came in, I wanted to make some customizations to it but needed extra lace. Molly was awesome and called the designer on the spot to ask them if they could send me more lace. The responded immediately and sent me additional lace for my tailor to use within a week, all for free!
Honestly, my experience with Haute Bride could not have gone any better. I loved the staff and the service was top noch. My bridesmaids came with me to my first appointment and some of them have already gone back to look at dresses for their own wedding!
I had a horrible experience with the entitled, snotty sales clerk at Haute Bride. I was so offended, that I walked out and took my $5,000 budget elsewhere.
Response from the Vendor on 01/18/2016
Such a shame to hear! Are you sure you have the right salon? We wouldn't even know who you are since your review does not give any specific information and there is no name attached to your review or profile.. Doesn't sound like the aesthetics ...
or vibe of Haute Bride. Wishing you the best in your bridal shopping experience. Yours truly, Lindsie Jones (owner)
I loved my accessories that we ordered through my bridal salon via Haute Bride. The only thing was, my head piece was suppose to contain the "something blue" in it as it did displayed in the store, and it did not. The head piece also took some stretching and adjusting. Which was scary to do given how much we made for it. My earrings arrived to the bridal salon not completely made. They didn't hook the bottom bangle to the top of the earring. All around great costume jewelry that everyone thought was real. However, know that you can get just as great jewelry at Nordstroms for the same price. It did have some great couture designs though.
Haute Bride, firstly, is the most beautiful bridal salon I have ever seen! It really is about the experience just as much as it is about finding THE dress. Sara was extremely friendly and helpful. She accommodated my family so sweetly all the while guiding me to the perfect dress. The shop itself has gorgeous wedding gowns - Hayley Paige being my favorite - so feminine and fun. I recommend Haute Bride to anyone in the area or from far away - it's worth the drive!
I purchased a beautiful pair of earrings from Haute Bride for my wedding this past June. There was a small issue with one of the earrings during the wedding and I brought this to the attention of Haute. The Owner instantly offered to replace the earring with the issue - no questions. I think it is amazing in this day and age for a company to stand behind their products and to pay such special attention to their customers. I would recommend Haute's jewelry to brides in the future and may just continue to purchase their products for special occasions for myself since their jewelry is show-stopping!
I had an AMAZING experience finding my wedding dress and jewelry at Haute Bride! After a less than stellar experience at some of the bridal shops in San Francisco, a Los Gatos native friend turned me on to Haute Bride, and I am so glad she did!
Molly was a fantastic consultant; she had me in close to 10 dresses, and even more of the beautiful, handmade sashes. She was so patient while I hemmed and hawed (everything is so beautiful, it's a hard decision!). I had my "Say Yes to the Dress" moment in Hayley Paige's Kira gown, which I wouldn't have tried if not for her encouragement. I came back for a bridal sash and earrings, as well as earrings and a bracelet for my rehearsal dinner. Living in San Francisco, they were so sweet to offer to mail the jewelry to me and save me a trip!
I felt so gorgeous on my wedding day! The tears in my husband's eyes said it all.
Haute Bride -
Thank YOU all for everything. I got my dress, Hayley Paige - Guindon, my earrings, bracelet, sash and veil all from Haute Bride and I could not be happier with how everything came together. I could not stop twirling me dress all night! I never could have picked out all the accessories without the help of the lovely girls at Haute Bride. We were so happy, we went back with my mom to get her mother of the bride jewelry, which was gorgeous as well. Not only were you guys always so helpful, everyone was willing to work with us and get everything in with plenty of time to relax before the wedding. Haute Bride was by far the best bridal salon I could have imagined with the sweetest employees.
Molly of Haute Bride made my wedding dress selection such a wonderful experience. I already knew which dress I wanted but I specifically went to Haute Bride for a trunk show at which I could meet the designer. The designer seemed to be a close friend of the store employees because they all just seemed to enjoy each others company so much! The girls at the salon were incredibly nice and though I had to go to this appointment alone, they made me feel like I was surrounded by girlfriends. They helped order my custom sized dress and shipped it to their store for me to try on again before sending it to my parents in Massachusetts. The store itself was gorgeous and perfect if you are looking for an upscale boutique wedding dress experience.
I love Haute Bride! First of all, the store itself is beautiful and really darling, and it's a space that you'll enjoy being in, and actually feel like this is a special shopping experience. (As opposed to another popular store in the area in the Pruneyard that shall remain nameless, that feels overly crowded and dumpy inside.) I admit I was hesitant at first because I thought that the dresses would be way out of my price range and perhaps the staff might be used to catering to a "higher-end" clientele than myself, and that I may not have a good experience. But, I am so glad I cam here because my experience was not like that at all, and was nothing but great! I made several visits before making the decision to purchase, and everyone was friendly, helpful, and patient. After ordering, Molly was the best as I made more visits into the store before the dress came in to match my jewelry and veil. They carry really beautiful gowns from a variety of top designers (and one of the only nearby that carries Matthew Christopher.) If you're on your search for a wedding gown, make an appointment, it's worth a visit!
I really did not want to spend that much money on my wedding dress. The gals at Haute Bride were very understanding of my budget and only showed me dresses that fit my budget. They were patient with me, as I tried on more dresses than the average bride, I'm sure. I loved my dress selection and ended up buying all of my accessories from Haute Bride as well. The perfect place for finding your dress.
I wasn't looking forward to searching for days, weeks, etc. for a wedding dress -- Thank god for Haute Bride. The second place I went to, and they had a perfect dress for me. I'm not the type to like lace, beads, frills. I wanted simple and elegant. Molly showed me the Matthew Christopher "Lunette" and it was perfect. It showed up on time, with no stress. Definitely a great experience.
Haute Bride is amazing. They have such a beautiful selection of gowns and accessories. And they will customize for you! I saw a belt that I loved, but wanted it as a head band...done! I was amazed at the prices too. Of course I fell in love with a gown before checking the price tag, but my heart didn't break when I did! The staff was so friendly and helpful, Molly helped me and made me feel very comfortable. I had a blast shopping for my dress!
I've had two friends get their gowns at Haute Bride, so when it came my turn to pick a dress I knew this was the place to go. I worked with Julie, who also had helped my friends pick out their dresses. I had seen her listen to what the bride wanted and pick out the perfect dresses. She did the same for me. What I love is that she asked for my budget and if I picked out a dress that was outside that number she was sure to let me know and double check that I wanted to try it on. I literally loved EVERY dress I tried on. I placed an order for my dress last week and I cannot wait to wear it on my big day. The shop is adorable, and also has bridal jewelry. I didn't look at the jewelry. I was focused on the dress so I can't speak much about that although I know my friends loved what they ordered.
When I got engaged I was not sure what type of dress I wanted for my wedding day. The Haute Bride team spent time to have me try on different types of dresses and really made me feel special. Julie was the sales girl who helped us, she pulled dresses that were similar to what I liked. The last one I tried on, which was the dress I ended up getting, was not one I would have pulled myself but she saw my vision. This location in GORGEOUS and a great group of women who are all very helpful!!! I would highly recommend everyone try on dresses at Haute Bride, by far the best bridal store. My entire family is talking about buying jewelry from them as well. If you are looking for a wedding dress or jewelry this is a have to!!!
beautiful, unique bridal jewelry
I bought my dress, veil and jewelry from Haute Bride. It was an incredibly pleasant experience trying on gowns in their beautiful store. When my dress arrived, it was a different shade than the one I tried on in the store, which didn't sit well with me at first. They neglected to mention the sample dress in the store was old and that the sun had changed the original color to more of a cream, champagne (which I liked). That would be my only piece of advice to other brides. Make sure you ask about the color of the dress compared to the sample. They are known for their jewelry and accessories and while they're quite expensive, everything is handmade and absolutely gorgeous. They didn't have the exact matching pieces I was looking for so they had a new set made for me and in a short period of time, which I really appreciated. Overall, a really great bridal shop and highly recommended.
Bottom line -- the custom made necklace I ordered here shattered to the floor in the middle of my wedding. Don't get your jewelry here if you plan on making it through the wedding with it.
I bought a custom-made necklace and earrings for my wedding here. They looked beautiful when I picked them up and tried them on in the store. BUT, one week before my wedding, my friend asked me to try on the necklace for her. Thank goodness she did, because we realized that as soon as I moved around, the necklace flipped over, showing the back of the pendant. I took it back to get it fixed -- which they did, but was a stressful errand to have to run four days before the wedding. Then in the middle of my wedding, right after the 1st dance, my necklace shattered to the ground. The weight of the pendants broke the chain, apparently. Haute Bride reimbursed me but obviously this did not make up for what I was hoping would an heirloom piece breaking, having to spend time at my wedding trying to scoop up the necklace and fix it, and having no necklace to wear for most of my wedding.
Going to Haute Bride was probably the best decision I made while wedding planning. They carry the most gorgeous wedding dresses and their jewelry designs are out of this world!! I found my dress during a trunk show where I got to meet the designer, Hayley Paige. Since I brought my mom and mother-in-law dress shopping she and Lindsie, the salon owner, were like substitute girlfriends giving advice and helping me try on dresses. They were so sweet and it made for such a wonderful experience! When I went back to pick out accessories the stores manager, Molly, was so helpful in finding the perfect hair piece. She even went as far as creating a custom piece with elements from different designs I liked. I could not say one bad thing about any of the employees I encountered there, they were always so courteous! They were very accommodating and kept clear communication throughout my LONG engagement/wedding planning process. I have never felt more beautiful then I did on my wedding day! I also bought my MOH her gift from Haute Bride and can't wait to get more jewelry from their "Cocktail Bling" line in the future! Thanks so much to Lindsie and the rest of the Haute Bride Crew!
I can't begin to tell you what an absolutely amazingggg experience I had shopping at Haute Bride for my wedding dress!!! Finding the perfect wedding dress for me was quite the journey! I live in Texas and tried on a total of 100 wedding dresses!! Nothing I found here felt totally right. Thankfully I learned about the amazing Matthew Christopher and knew that he was the designer for me!!! I did my research and found an amazing bridal salon in the Bay Area that carried Matthew and had so many amazing designers and incredible jewelry too!! I made an appointment as soon as I knew I was going to be in the Bay Area for Thanksgiving. I felt confident that after visiting Haute Bride, I was going to be able to tell family and friends I found THE ONE!!!
Day of Appt, I went into Haute Bride and met the incredibly sweet and understanding Molly!!!! Molly understood everything that I was looking for!!! She knew I liked Matthew and once she knew my style and how things were fitting we were able to narrow the dress down to a couple!! I was only in town for a couple of days so we set another appointment to do a final try on so I could sleep on it and be totally sure about my choice! Molly went above and beyond in so many ways! Once I made my choice on the dress, Molly helped me start considering what type of jewelry would look incredible, we even figured out what type of veil would complete the look!!! Molly did such a great job on measuring me for my dress that I didn't even need to get alterations done on the length!! Working with Haute Bride and Molly, I never once felt any concern about the dress shipping directly to me in Texas. Molly was always on top of everything from start to finish!! Whenever I had a question about anything she would email me or call me! She even reached out to the designer’s POC to answer any specific questions about my dress! She honestly put me at ease through the entire process and gave me the experience that I had always wanted since I starting looking for the dress!!
I fell in love with Haute Bride for so many reasons!!! I'm a fashion girl and Cali girl at heart! Haute Bride was able to give me the look I wanted by giving me options I couldn’t find anywhere else! The dresses I tried on at Haute Bride actually felt like dresses that I could wear on a red carpet, which was the exact look I was going for! I highly recommend you check out Haute Bride regardless of where you live!!! It was everything that I ever wanted and more! One more note about Matthew Christopher - He designs his dresses with a woman's figure in mind! My dress came with built in cups and doing custom measurements helped the dress look like Matthew designed it for me himself! Stop reading this review and make an appointment at Haute Bride!!
We had the pleasure of working with them at their latest trunk show and everyone was friendly, the shop was great and the dresses were amazing!
I was able to find the dress I was looking for at a great price at their sample sale.
Response from the Vendor on 12/30/2013
Thank you for your review! Happy New Year! All the best, Lindsie
This was our second stop and our last. We loved the size of the shop, small and quaint, but enough room for the bride and her entourage to feel comfortable. The staff was very helpful, and never made the bride feel uncomfortable, and there was no pressure to buy at all. They also carry a lot of accessories from belts to jewelry so you can pretty much get everything you need right there. They also use a local seamstress for alterations so you don't need to worry about either. Would highly recommend as a go to place on your list of bridal shops.
While shopping for my wedding dress, I visited a total of four bridal salons and I probably tried on a total of thirty dresses. Haute Bride was the last place I went to and by the time I made my appointment there, I already had a clear idea of what fabric, silhouette and color I was looking for. Plus, I had my eye on a particular Tara Keely dress that as it turned out, Haute Bride was one of just a handful of bridal salons in the Bay Area that carried it.
But before I go on about my experience,I must say that they did such a wonderful job with the decor of the space. It's small but they made great use of the space and the fact that it's small makes it feel more private. It truly is beautiful.
It all just added to my excitement. My consultant, Mimi, helped me pick out six exquisite dresses which all somehow fit amazingly on me--even the Tara Keely one I had my eye on. However, when you find the one, you just know it's The One and mine ended up being a GORGEOUS Agusta Jones number. I didn't cry or scream--I just felt that it was my dress. From there on out, the staff helped with the process of ordering the dress and making sure it would come on time. They were so great every time I went in for a fitting. It was definitely a pleasant experience and I'm so very thankful that they helped make it that way.
Haute Bride moved from SF to LG during my search, and truth be told, I preferred the SF location. But service was great overall and the quality and the selection they have are excellent. My only beef would be that I had a little attitude from the sales associate on the floor when I went to pick up my dress - the owner and the manager are awesome though!
After going back there for multiple appts, this place now feels like a second home. I love the staff, the options, the pricing and the overall experience. The one thing to be aware of is their alterations can be more expensive than originally quoted.
My experience with Haute Bride has been so wonderful, I'm looking for any excuse to keep coming back (renewal of vows, anyone?)!
I originally found out about HB through Yelp and decided to make an appointment. My bridal consultant, Veronica, was able to book an appointment for me for the following day! Veronica was the perfect sales consultant. She was awesome, patient, knew what I was looking for, and recommended a sexy, unique Matthew Christopher gown that I ended up falling in love with! HB is the only store in the city that carries his gorgeous dresses, so I'm really glad I went to the store. Veronica did not pressure me to buy that day, which I really appreciated, as I did not want to make the decision so soon. I returned a couple days later, after checking out a Priscilla of Boston sample sale, certain that I would not find anything like the Matthew Christopher dress! The dress was amazing, as was my experience with Veronica! I should say that I also liked a few other dresses they carry by designers Mikaella and Modern Trousseau.
I also wanted a custom couture necklace made and had an amazing experience working with Lindsie, the store owner and jewelry designer of Haute Bride. The necklace turned out beautifully and I cannot wait to wear it again and again! It is stunning. In fact, all of the bridal jewelry looks amazing and the store sells beautiful cocktail jewelry as well.
I've been back to the store several times, to look at veils, buy my bridal earrings etc. and I've always felt welcomed! Even when there was a small issue, Lindsie more than made up for it and showed what a true professional and wonderful person she is. She went above and beyond and provided exceptional service. I highly recommend Haute Bride to any bride, bridesmaid or woman who is looking for unique, sparkly jewels!
I came in here for two reasons, one, I wanted a specific veil that they carried, and my friend Michelle is friends with Lindsie, the owner.
Well-I got a better veil, one designed by HB and a pair of amazing sparkly earrings.
They were so fun to work with and were so sweet to my grandmother who came to my appointment although she is 91 and can barely get around. I was just there for accessories, but they treated me and my family with the same courtesy as the girls who were dress shopping. I would recommend them to anyone.
I bought my jewelry from a wedding boutique, the Bride to Be. They had a trunk sale for Haute Bride, so I found a bracelet and earrings and spent a little more than I would have originally liked, but I thought that they could become heirloom pieces that my children could wear, etc...
I loved each piece and it went perfect with my dress, but towards the end of the reception, someone brought my bracelet to me explaining that it had fallen off! One of the little rings had broken and caused the whole thing to come off. I'm glad this happened after pictures and anything too important, but I am a little disappointed in the quality. I will be returning it to the boutique to have them fix it. Also, a few of the gems are now missing, so that made me a little upset as well. For the price, they should last for years.
I got my dress here in 1 day in 1 hour, easy as can be
Service here is great even though i hit a couple of little bumps in the road. From the first time I walked into the store the sales associates were very accomodating. They allowed me to try on a bunch of different dresses and even wrote down the designer, style, and cost of my top three choices. There was never any pressure to make a purchase which was nice.
One of the small problems I had was trying to schedule an appointment to get my dress fitted. I called the store a couple of times and left a message. I spoke to one associate who said she'd call me back within an hour and I didn't hear back from her. It seemed almost impossible to make an appointment over the phone for my alterations. I ended up driving from Antioch to San Francisco to speak to them in person and that's when I was finally able to get my appointment made.
Other than this problem, service was impeccable. They were super patient when they were showing my mom how to tie the sash in a perfect know and were also great at showing us how to bustle and attach the skirt (even though we had a hard time figuring it out on the day of).
Great selection of accessories, from rhinestone hairpins to feather fascinator hair combs, to earrings and veils! I purchased my cathedral length mantilla veil here and the lace was so gorgeous and matched perfectly with my wedding dress! I also purchased a fascinator type hair comb to put in my hair after the ceremony when the veil comes off. Love the purchases!
So why not 5 stars? Well, as with a lot of wedding-related items, they were a little pricey. My veil was about $750 (a friend of mine laughed when I told her and said that was how much her dress cost!). But this seemed like a drop in the bucket at this point, especially considering how many thousands my dress cost....And I won't say how much the hair accessory cost....
The biggest disappointment would have to be the level of service I received. It was pretty hit or miss. Some of the salesgirls were extremely helpful and so attentive. And others were not at all. I went into that shop quite a few times until I had made up my mind on my wedding "look". One of the girls practically knew me (I won't name names). She took my order when I purchased the veil in February and told me that it would be ready end of May. A few weeks into June, and I realized, I hadn't gotten a call or anything about my veil. So I called the store and they said it would be in a few more days. A week goes by, nothing. It was July when I finally got the veil in my hands! Two month after what they had told me! Luckily I ordered it early and still had a few months till my wedding but if I hadn't.....what would they have done? And more importantly, what would I have worn on my wedding day? I would have been screwed.
Anyway, I was taken aback by what happened when I finally went to pick up my veil. The very girl who completed the transaction and told me it would be ready end of May, was there when I picked up the veil. She practically laughed at me for calling so much to check on the status of the order and implied that I was overreacting. I found it to be extremely rude and her comment/attitude left a bad taste in my mouth. Especially since she was the one who helped me pick out my veil and perhaps got a commission on my purchase? (Are they commissioned? Maybe not and maybe that is why the service sucks so bad....)
Anyway, that was my only gripe. Megan was always super helpful (I think she is the store manager). It was hit or miss with the other employees...
Still, I would recommend that any bride check them out! They have great accessories for the big day. Just make sure you order early, or put a rush on your order! ;)
-----Fyi, the owner of the shop saw my review on another site and gave me an apology----------
I can’t say enough good things about Haute Bride and everyone that works there. Wedding dress shopping can be a bit stressful, but working with Haute Bride made the experience very easy and fun. There shop is beautiful and, although there selection of dress is small, everything was very high quality and reasonably priced. I ended up buying my dress, veil and jewelry from there.
Unlike other wedding shops I went to, I didn’t feel any pressure to make a decision on a dress right that second. I went looking for my dress in January for my July wedding, which ended up being right about the cut off to order. Most of the other shops I went to talked constantly about how I was out of time and had to order right away. The sales people at Haute Bride did not do that, and after I had narrowed it down to a few dresses, told me to take some time to think about it and wrote down the date I should order by to be safe. I ended up coming back a few times to try on my final choices, and they were always happy to help and very friendly. I ultimately found my dress at another shop, but it was a line that Haute Bride carried (Essence of Australia). Since I had such a great experience there, and it was right down the street from my house, I asked if they could just order the dress for me at the same price and they were happy to do so.
I dealt mainly with Megan throughout the whole process and she was great. She was always very friendly and helpful. She gave her honest opinion on what worked and didn’t work, and she had a lot of great suggestions. She helped me pick out my veil and all of the jewelry to go with my dress. I also did all my alterations there and she did a great job with coming up with the bustle, how to sculpt the dress, etc.
Definitely check out Haute Bride (and Megan) if you are looking for a wedding dress or accessories!
Contact
40 N Santa Cruz Ave, Los Gatos, CA
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Meet the team
Micaela Suhr
Owner
In May 2019, former Haute Bride salon manager Micaela acquired the bridal boutique and expanded to a larger space in October 2019. At the time of the move, the boutique changed names to Bride + Bustle, while continuing to carry all the fabulous designers featured at Haute Bride. Bride + Bustle recently added Pronovias and Watters to their list of designers, and will soon include Jane Hill Bridal in their collection! Bride + Bustle is proud to still be the flagship location for Haute Bride accessories, which continue to be made down the street in Los Gatos, CA!
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Micaela Suhr
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Bride and Bustle
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