Bri'Zan Couture

styles, Kennedy knew exactly the style my daughter was looking for in a dress. My daughter found her dress along with veil. We booked a second appointment with Kennedy before purchasing the dress so my husband can see the dress. Kennedy won my husband over when they discussed tiaras. I highly recommend Kennedy at Bri'Zan Couture.

kend looking at wedding dresses, I was still trying to figure out the styles and details I wanted in a dress. Kennedy was extremely patient while I tried on a variety of dresses. Though I haven’t received my actual dress yet or gone through the entire process with Bri’Zan, I would definitely recommend their selection of dresses and Kennedy specifically. Once I go through the entire process, I hope you update my review!

tique and ideas. All associates there were also very friendly. Would highly recommend giving them a try!

y accommodating. My wedding is in October and I found my dream dress in June. I was a bit worried considering my wedding was 4 months away, however Mia reassured me that, with a rush fee of course, my dream dress would be ready in time and with plenty of time for alterations to take place. I am extremely happy with this service and would recommend any bride to come and check this place out! Can’t wait to see how my wedding dress turns out!

y accommodating and I really felt like she would do everything in her power and go that extra mile to make sure I got my dream dress by my wedding day. She was so helpful and selected amazing dresses for me based on what I told her. Despite my short timeline, she assured me they could make the little custom alterations I wanted to make sure the dress was perfect. She was so helpful about giving suggestions on how I could make little subtle alterations to make it exactly what I wanted, which I assumed wouldn’t be possible with the wedding only 4 months away. They will take great care of you at this salon and make sure you get everything you want! I highly recommend any bride check this place out, you will NOT be disappointed!!

still being more than enough time to complete alterations. I arrived today for my final fitting, on time at 5pm, only to be told after waiting for 30 minutes that the seamstress was behind from her first appointment of the day (which was at 11am) and they wouldn’t be able to take me until 7pm….2 HOURS after my original appointment time. This might not sound like much, but almost the exact same situation happened with my first fitting appointment, when they made up the same story about being behind, turns out the seamstress wasn’t even at the shop that day and strolled into the business an hour after my start time, not running behind, just not there. Since I sensed a pattern of deceit, naturally I became upset and asked to speak to a manager or the owner, and was told that they don’t come in to the shop and they weren’t at liberty to give out their phone numbers, when I asked for their email, I was presented with a generic email for the store with a name to address it to. After a quick social media search, I discovered that in fact I was lied to AGAIN, and was given a false name for the owner! At this point, I just wanted to leave with my dress and have any final tweaks done elsewhere since I was’t able to wait the additional hour half, and honestly, didn’t trust a word they were saying anymore and no longer felt comfortable doing business with them. 30 minutes later, the girl (still NOT the owner or manager) came up with my dress concealed in a garment bag and told me I would need to sign a waiver to take it. Excuse me…I own this dress outright, what do I need to sign anything for?? I demanded a print out of said waiver before I signed anything, and was given the run around that she couldn’t print it. They could in fact print it after I insisted multiple times I would not be signing anything without reading it on paper because you couldn’t see what was actually on it on their little electronic pad. Well…..they were trying to be sneaky and get me sign something that said I was taking the dress after examining it and was happy and they wouldn’t be held responsible for any damages! She was trying to tell me that she couldn’t print it out so I could not read exactly what I was signing. Once I saw this, I walked over to my dress, unzipped it and pulled it out……NOTHING had been done, the hem was still cut from scissors, the lace is peeling off there’s no bustle, and its STAINED!!!! They weren’t running behind from a bridal appointment, they were in fact, trying to start all of my alterations at the time of my appointment!!!! Wait…it gets better……guess who decides to show up now….the OWNER who “never comes in”, who was actually in back the entire time, and her only offer to rectify the situation was to complete the alterations, ha YEA RIGHT!!!! Very very long story short, spend your money elsewhere where they value their customers instead of lying through their teeth, have ZERO accountability and leave you hanging with a very expensive dress all cut up a week before your wedding.

es. I recommend anyone who is shopping for a wedding, bridesmaids, or mothers dresses to stop here. First class quality and service!!!

ienced at 2 other places. So glad I went to Bri’zan!! Kennedy helped me from the moment I walked in. She was really friendly, helpful and knowledgeable. The very first dress she picked for me ended up being my dress! Thanks Kennedy!! I highly recommend Bri’zan and Kennedy!

like her and the establishment was amazing. I highly recommend this boutique and Alice’s services to anyone. You will NOT be disappointed.

y first fitting was 3 months prior to the wedding. The seamstress was not friendly at all, and at one point stabbed me with one of the pins. I told her that the pin was cutting into me, so she adjusted it. Shortly after she adjusted it, the pin fell off, so I mentioned this to her. She told me "yeah, yeah I know i've got it." She didn't fix the pin, but I figured she knew what she was doing. For my next fitting three weeks before the wedding, there were SEVERAL issues, including the area where the pin had fallen out (which was loose). The bottom of the dress was also uneven (how that happened still baffles me) and there were dirt marks on the dress. The bustle was also HIDEOUS and had these obnoxious hooks on the satin part of the dress. Total eye sore. All of this would have been fine, if it had been corrected by the next fitting. I went back the following week, and the dress was now too short on one side (still uneven). They said they needed several hours to fix this. At this point I was pretty annoyed considering I live in the city and was driving to Naperville each time to get this done. My mom also was coming in from Madison WI for each alteration. Eventually everything got fixed, but the staff was not apologetic considering all of the inconvenience and stress this was causing me. Finally, the pricing of alterations was increased by quite a bit from what they had originally told me when buying the dress. They added an extra $200 to the original price and didn't explain what it was for. They told me they had emailed me about a price increase. I never received any emails from them. After telling them I was upset about the price increase considering all of the hassle I had been through, they did knock off the extra $200, but honestly they should have taken off even more considering that that extra $200 was nonsense anyways. Do yourself a favor and shop somewhere else.

dy was my stylist and she told me right away that the order could be rushed (for a fee, which she also made me aware of immediately). I was put at ease that this was an option. Kennedy then reassured me that we would find the right dress, and we did. She read the info that I submitted when I scheduled, so she was prepared. She explained that dresses look completely different on than they do hanging and encouraged me to try dresses I would not have chosen. The dress I selected off the rack and initially loved was trounced by a dress Kennedy picked for me. The fabric and details suit my beach wedding and my body type perfectly. Kennedy was fantastic with my family and made me feel super comfortable. Kennedy was knowledgeable, personable, down to earth, funny, and honest. All very important qualities when assisting with wedding dress selection! She and Bri’zan were great and I would definitely recommend this bridal salon to anyone.

he was great. Honest and helpful ! I highly recommend the selection and the friendly low pressure atmosphere.

lpful! She was very respectful of the budget I gave her and didn't even have me try on any dresses that were above budget, which I really appreciated. She was very methodical in her approach and helped me narrow down the silhouette and color that I wanted, and then find my dream dress in that style. She was kind, supportive, energetic, and very gracefully deflected any pressure from family & friends to buy a certain dress or a certain silhouette. I had a great experience here! The one word of caution I would give is that there's a rush fee of $375 if you buy your wedding dress within 6 months of your wedding date. I understand why this is necessary but I wanted to share this so that other brides reading this review can plan for this in their budget, if necessary! :)

as treated like Royalty… I felt they were very honest and just didn’t tell me what I wanted to hear… I never felt rushed by them either… I purchased my dress and I’m excited for the next phase…I would highly recommend this boutique hands down…

he was polite, compassionate, and incredibly helpful. I was able to say yes to the perfect dress!! Thank you Alice for making my experience so beautiful and comfortable. I am so happy to have chosen Bri'Zan Couture.

sses. I highly recommend Bri'Zan Couture!

ed to talk about an addition I wanted but realized that the extra fabric I bought wasn’t in the garment bag. The straps to my dress and belt I purchased were with that fabric and also not there. I thought “weird, but maybe I somehow left it at home or it fell somewhere”. I searched literally everywhere and found nothing. I called the shop to ask if maybe it was taken out of the bag and placed somewhere, just asking them to look and double check. They said they didn’t see it but would keep an eye out. At that point, I realized I’d never find the items. I called back to the shop hoping they might have some fabric at the store that matched well enough that could be used. (I’m a month out from the wedding at this point and probably too late to re-order). To my surprise, an employee tells me that she investigated and went to look at my dress and that they do in fact have fabric in the garment bag and “she has no idea why someone would tell me it’s not there”. I was confused, but happy everything ended up fine. Just to clear up any confusion, I sent a follow up email to the store confirming what was said to me over the phone. I received a rude and defensive reply with words in ALL CAPS saying that they don’t have my things and I confused the employee on the phone. (Not sure how you can confuse someone into hallucinating seeing fabric in a bag). This led to a back and forth of extremely aggressive and unprofessional emails that insinuated I was a liar, they had me on video saying I didn’t bring anything into the store, and had video proof that there was nothing else in the garment bag somehow. This ended with them telling me they were refusing to continue alterations on my dress because it was “unfathomable” that I would accuse them of doing anything wrong. I never once accused them of stealing or asked for money back or anything. I genuinely wanted to know if they could help me make my dream wedding dress even though I was missing things. The final result: I’m a month out from my wedding, I’m scrambling to find someone to alter the dress on short notice and will probably have to pay extra rush fees to get it done on time. The kicker: When my mom went to get the dress, they held it hostage and wouldn’t give it to her until she signed something saying the boutique wasn’t liable for anything even though it was fully paid for and our property.

g to find the perfect match! When you've narrowed it down to the last one, the reveal is truly magical. We added straps to give the gown a more customized feel and they found the perfect veil to compliment her gown. Alterations were impeccable! Thank you Bri'Zan for giving my daughter exactly what she didn't know she was looking for! She was beaming on her wedding day.

away and I am so grateful to them for doing that, it is so generous. Definitely recommend 100%

the blessings that u are placing in our lives right now @ this horrible time, speaks VOLUMES about u heart. I wasn't going to say anything, but the world needs to know that there are ANGELS down here amongst/us. I am beyond honored to be recognized for doing nothing, but simply providing for my family when I am needed the most. THE BEST EXPERIENCE EVER!!!!

ted walking out knowing I found my dress!

a few times to make sure I was comfortable in my dress and everything was on time. I would recommend them in a heart beat. Thank you for helping me look gorgeous and finding my dream dress!

one there was also very nice, helpful and understanding of what I was looking for.

to make a phone call they were magically able to waive the fee. Thanks, but no. Also, you aren't allowed to take photos of yourself in dresses. First salon where this was an issue?

t your looking for as well as throwing her own spin on it and guess what, that little spin is what I bought!! Thank you thank you thank you to all you girls! So very helpful and reassuring I made the right choice! Will absolutely recommend any new bride to Bri’Zan !!

d me find ways to truly complete my vision through suggesting adding straps and finding the perfect veil. The alterations were also incredible! They really know what they are doing. They were able to create the most amazing straps from extra fabric we ordered that looked like they had always been on the dress. Everyone at Bri'Zan was so friendly, patient, and supportive. On my wedding day, I have never felt so beautiful. I would highly recommend looking at dresses at Bri'Zan Couture to any bride.

ayla,her sales person, was helpful, congenial and listen to what my daughter liked about each dress she tried on. McKayla brought out the perfect dress for my daughter! My daughter teared up and was so happy on her wedding day wearing this gorgeous dress. Sue the owner is professional, kind and assistanted to make her wedding dress shopping experience a stellar day!

e of dress I was going for. 10/10 recommend!

nue. Mikayla and Sue worked to make sure I had the perfect dress... the one the was truly ME!!! I'm now very excited for my big day!!!

dream. And I love that the gowns are displayed right on the floor so you can browse and select gowns you would like to try. My consultant, Mikaela, was amazing from start to finish. She was so friendly, professional, personable and kind. As well, she selected beautiful gowns for me to try on based on the styles I had chosen and described. She was so patient, even when I wanted to try the same gown on 3 separate times, and I never once felt rushed or pressured. Moreover, the prices are extremely reasonable. I ended up finding my dream dress (under budget!), although it was difficult because there were so many beautiful gowns to choose from. I felt like royalty when I said "yes to the dress", as all the consultants applauded and were so happy. I even got a great gift bag to go. Overall, my experience exceeded my expectations, and I would absolutely recommend Bri'Zan to any bride without hesitation.

or the big day!

sly and it did not compare to how fantastic my experience was here

nsuring that I found the perfect dress! I love my dress and can't wait to wear it next July!

the perfect gown. Kim kept the energy going & FUN. She made it a stress free & memorable experience even during all the covid restrictions. It honestly felt like she was just another one of my friends there to help me & was not pushy or salesy! A big thank you to Kim & all of Bri’zan! I will recommend you any chance I get!

ened at Bri'Zan. Even in the middle of a global pandemic, Bri'Zan made my dress shopping experience all that I could ask for. I worked with Sue, the owner, and she was SO great at helping pick out styles that I would like, helping me decide between dresses, and helping to make my vision become a reality. She was flexible, accommodating, supportive and I trusted her 100%. It was my first time out dress shopping and there was this one dress that I just couldn't wait to put back on. I said YES to the dress at Bri'Zan Couture and the next morning woke up at 6AM on a weekend just SO excited that I found my dream gown. Thank you to the women of Bri'Zan for making my dream come true!!!!!! I am forever grateful! I can't wait to wear that dress in front of all the people i know and love!

but Bri'Zan treated me wonderfully and helped me look like a princess on my big day.

ess! I would recommend Bri’zan Couture to all newly engaged brides to be! The dress selection is great, and the staff is awesome!

ly and made me feel like a princess! Such a huge selection at great prices!

uch fine dresses that you won’t find anywhere else. The staff are friendly, professional, and Sue is outstanding. If you want to go above and beyond and stand out on your special day stop here! You won’t be disappointed. We traveled over 2 hours to come here and find our dress and have every time without a doubt! We have always said yes to dress at Brizan :)

ait to wear them. Than you Bri'Zan!!!

ding the perfect MOB dress there. I visited several other Bridal shops and was so excited that she had several for my to decide between. I can’t wait for it to arrive and work with them for final touches with alterations. Custom detailing was offered, so excited !!

n a dress & Bri'Zan made the experience so special. I would highly recommend shopping for anything wedding at Bri'Zan!!!

ses, offered really helpful insight throughout the whole process, and was so patient. It was well worth it and I highly recommend any bride to go!

ses and made an appointment for last Saturday. I brought my daughters with for a final selection. The women there were very helpful and patient. I never felt rushed at either appointment. I found a dress I love and feel beautiful in. Thank you for making the experience so wonderful.

I felt about each style dress and was super helpful!

deal. We had issues with sizing, picking up items, rude comments made by workers, and ESPECIALLY alterations. In addition, when I was browsing through their dresses, I was not impressed with the selection. Save yourself a headache and go elsewhere.

t dress with ease and the overall experience was beyond what I could have imagined.

S! Clearly she has being doing this for a long time, and is a true professional. I am thrilled with my choice and am excited for my dress to arrive.

nts and comments. She really cared about what dress looked good with my figure and really explained the detailing. She also went into detail about the pricing and stuck to my budget!! Thank you Bri’Zan Couture for making my experience a once in a lifetime!

ul and I didn't feel rushed at all. My consultant only pulled dresses within my price range (there were PLENTY). My dress came in about 10 months and I was able to order material to get sleeves added. You would not even guess that my dress originally didn't come with the sleeves. They did such a good job adding them. The basic alterations were about $500 (includes taking it in, hemming, and bustle). My dress fit like a glove once alterations were done. I definitely recommend coming here!

perience. First off, you’re not allowed to take pictures while trying dresses on. They said this is “normal”, but I visited 5 other bridal salons in the area and none of them had this policy. It made it extremely hard to decide to go back and say yes to my dress there. After purchase, the alteration process was extremely unenjoyable. My first fitting, I tried on my dress and it seemed to fit pretty well. The tailor came out and put a bunch of pins in without any discussion of what she was going to do, and it all happened so fast with no discussion of the cost. Then, I was told that the tailor would be out of town for the entire month of September – my wedding was on September 28th, and I live out of town so I had no flexibility in when I was able to come back. I had to schedule my second appointment on the day before the tailor left town. When I got to my appointment, I had to wait over 45 minutes before my dress was “ready” for me to try on. Then, I tried it on and it was WAY too tight and could not even be buttoned, and the tailor was leaving the next day!! She took it back and had it ready again in 15 minutes. The bustle was absolutely terrible – the dress was way too long even after bustled, and it was 3 sad hooks that fell out every 5 minutes even just walking around. Alterations were $600, which based on other reviews it sounds like that is the minimum price they charge. Overall, I would say if you find your dress here, take it somewhere else for alterations.

intment and she is amazing! When I started my dress hunt, I wasn’t really sure what I wanted… but Sue helped sort through my thoughts and ultimately find the dress I fell in love with. She has such a knack for what she does! I had my alterations done at their shop, and their seamstress is a true magician… she can make anything happen and is amazing work. Alterations took 1-2 weeks for adding cups, hemming the bottom, and I had a special request with my neckline to be changed… everything came out perfect! I would highly recommend making an appointment with these ladies if you are on the hunt for your special day dress!

and very helpful and they picked out thee dress for me! I highly recommend an appointment with Sue she is amazing! She treats you like a bride and not just a number and she is so helpful and easy to work with. Their alterations were perfect as well. Highly recommend!!

fittings and alterations. Sue spent extra time with me to make sure I found exactly the dress for me. We loved our experience so much when I had all my bridesmaids shop for their dresses together. She gives honest opinions and wants you to have that moment of finding the perfect dress! Sue is so personable and remembered all the details I shared with her. My alterations were exactly what I wanted and the dress fit perfectly.

and didn't rush me into a decision. Alterations went well also! My last appointment was two days before my wedding and the whole team was so nice and they made sure I left feeling beautiful and made sure my dress was perfect. It couldn't have been a more perfect experience. Thank you for providing me with my dream dress and phenomenal customer service.

make my dreams come true. As soon as we entered, we met Sue. SUE! I cannot describe how fantastic Sue is in words; she is truly a gem. Sue walked me through the Bri’Zan dresses and told me to pick some out to try (all of them are GORGEOUS) and she chose one for me herself after I described what I wanted. OF COURSE the one Sue chose was the winner; she is a wedding dress GENIUS. It was perfect, lacey, and gorgeous- exactly what I needed for my day and perfect for my vision. Not only did Sue find my perfect dress, but she then helped me conceptualize and customize it further by adding custom, removable cap sleeves and adding in additional lace. At my first fitting, I wasn’t set to meet with Sue, but I saw her in the store. I started trying on my dress and realized there were a few things I’d like changed. In addition, my mom had brought in some of my grandmother’s beading to add to the veil and none of us there (my maid/matron of honor, my mom) could figure out how to add in the beads design-wise. SUE TO THE RESCUE! Sue noticed that I was struggling a bit and came back to see me; she gave me great ideas on how to use the beads on the veil, she helped me figure out where we needed to add/remove lace features, and she gave me a sense of ease. All of us joyfully clapped and cheered for Sue! At my last fitting, I worked with Sue and that was just wonderful. She chatted with me, my mom, and my mother-in-law and then put me in my dream dress; it was finally complete and fully mine. I felt so, overwhelmingly beautiful; the seamstress at Bri’Zan is so incredibly talented and all of my changes were made flawlessly. The morning of my wedding, I read the SWEETEST note from Sue – it made the day even more special. She really is wonderful. To Sue and all of the Bri’Zan staff, you made my dreams come true and you are all PHENOMENAL people. Thank you!! I’ll forevermore highly recommend Bri’Zan to any bride that wants a beautiful, unique dress for her day <3

ful!

ntment ended up running an hour past the salon’s closing time but Sue didn't even mention the time and kept pulling dresses so we could find the dress that was perfect for me. She was so patient and had such great advice for different dress styles to try on based on her experience. They have a wide selection of wedding dresses in different styles, shapes and budgets. I went to other bridal salons during my dress hunt but Bri'Zans was the gold standard we compared all the other salons to. It was an amazing experience and I cannot wait to wear the dress I bought from here.

air and actually listened to what I was looking for. She helped me find my dream dress! Once I said yes to the dress, the experience only got better. Every interaction with the salon was positive and when I went into each and every fitting they made me feel like a princess. They were open to doing some customization to the dress I picked to make it exactly what I wanted. The accessories they carry complemented the look I was going for very well. The cost of the dress and alterations were fair and I knew exactly what I was paying for. Thank you to Bri'Zan for making this experience so great. I will definitely be back for special occasion dresses!

ur budget. Sue is the best at what she does! My dress was perfect and I had so many compliments.

d to attend a fitting with me and have the “experience,” and Bri’Zan was 5 minutes from her house. In past experiences from other places I only found a few dresses my style I liked and wanted to try on. Traci helped me find TWELVE that were all beautiful, and styled to what I was looking for. She was very helpful, and patient with me. I went an hour Over my appointment time...but she made sure I found my perfect dress! She also had me meet with Sue, their seamstress, while I showed her multiple different dresses on to talk about what I wanted done to make sure she was capable of doing it. The best experience I have had for a wedding dress appointment, and even better I finally found my dress!! Thank you Traci and Sue!