Bri'Zan Couture

dy was my stylist and she told me right away that the order could be rushed (for a fee, which she also made me aware of immediately). I was put at ease that this was an option. Kennedy then reassured me that we would find the right dress, and we did. She read the info that I submitted when I scheduled, so she was prepared. She explained that dresses look completely different on than they do hanging and encouraged me to try dresses I would not have chosen. The dress I selected off the rack and initially loved was trounced by a dress Kennedy picked for me. The fabric and details suit my beach wedding and my body type perfectly. Kennedy was fantastic with my family and made me feel super comfortable. Kennedy was knowledgeable, personable, down to earth, funny, and honest. All very important qualities when assisting with wedding dress selection! She and Bri’zan were great and I would definitely recommend this bridal salon to anyone.

me find the perfect dress! While I specifically worked with Kennedy, everyone else at Bri'Zan was wonderful too. I would highly recommend them to anybody looking for a dress. They had a great selection of dresses at reasonable prices, and I am so happy I found my dream dress here :)

f the reasons I came back to Bri'Zan to try on the dresses I had fallen in love with. I said YES to the dress in Bri'Zan. Thank you for all your help!!

1st time even looking at dresses and WOW, She made my experience what it was! I SAID YES TO THE DRESS MY 1ST NIGHT! I couldn't even believe it! I am the most indecisive person in the world and Kennedy just knew what I needed! She pulled things off the racks I would have NEVER thought I wanted to try on and went completely opposite of what I thought I was looking for after trying a few on and not really loving the styles. I cannot wait to post my pictures in May after my wedding so everyone can see!!! Thank you so much Kennedy! ❤️ you seriously made me feel so beautiful and you were so fun to work with! And thank you Bri'Zan for having such an incredibly sweet and helpful consultant on your staff!

y size along with some others she thought that I would love. Trying in dresses was so fun! The dress I ended up loving a truck show piece and she made me aware that I didn’t have to buy today if I wasn’t ready, that they could order it at anytime since they carry that couture. Which made me feel at ease. I would definitely recommend Bri’Zan and Kennedy to anyone!

s a beautiful collection of dresses; they have something for every bride. highly recommend!

n have a very good selection. Her personality was pleasant, comfortable and knowledgeable. Love it!!!

e most about Kennedy was that she asked how I felt about each dress before going out to get the opinions of others. Overall amazing experience!! I am so happy to have found my dress at Bri’Zan!

dn’t think I’d have that “crying” moment… but thanks to Mia I did! If you are looking to schedule an appointment here, I suggest you request Mia! You will find your dream dress!

styles, Kennedy knew exactly the style my daughter was looking for in a dress. My daughter found her dress along with veil. We booked a second appointment with Kennedy before purchasing the dress so my husband can see the dress. Kennedy won my husband over when they discussed tiaras. I highly recommend Kennedy at Bri'Zan Couture.

kend looking at wedding dresses, I was still trying to figure out the styles and details I wanted in a dress. Kennedy was extremely patient while I tried on a variety of dresses. Though I haven’t received my actual dress yet or gone through the entire process with Bri’Zan, I would definitely recommend their selection of dresses and Kennedy specifically. Once I go through the entire process, I hope you update my review!

tique and ideas. All associates there were also very friendly. Would highly recommend giving them a try!

y accommodating. My wedding is in October and I found my dream dress in June. I was a bit worried considering my wedding was 4 months away, however Mia reassured me that, with a rush fee of course, my dream dress would be ready in time and with plenty of time for alterations to take place. I am extremely happy with this service and would recommend any bride to come and check this place out! Can’t wait to see how my wedding dress turns out!

y accommodating and I really felt like she would do everything in her power and go that extra mile to make sure I got my dream dress by my wedding day. She was so helpful and selected amazing dresses for me based on what I told her. Despite my short timeline, she assured me they could make the little custom alterations I wanted to make sure the dress was perfect. She was so helpful about giving suggestions on how I could make little subtle alterations to make it exactly what I wanted, which I assumed wouldn’t be possible with the wedding only 4 months away. They will take great care of you at this salon and make sure you get everything you want! I highly recommend any bride check this place out, you will NOT be disappointed!!

still being more than enough time to complete alterations. I arrived today for my final fitting, on time at 5pm, only to be told after waiting for 30 minutes that the seamstress was behind from her first appointment of the day (which was at 11am) and they wouldn’t be able to take me until 7pm….2 HOURS after my original appointment time. This might not sound like much, but almost the exact same situation happened with my first fitting appointment, when they made up the same story about being behind, turns out the seamstress wasn’t even at the shop that day and strolled into the business an hour after my start time, not running behind, just not there. Since I sensed a pattern of deceit, naturally I became upset and asked to speak to a manager or the owner, and was told that they don’t come in to the shop and they weren’t at liberty to give out their phone numbers, when I asked for their email, I was presented with a generic email for the store with a name to address it to. After a quick social media search, I discovered that in fact I was lied to AGAIN, and was given a false name for the owner! At this point, I just wanted to leave with my dress and have any final tweaks done elsewhere since I was’t able to wait the additional hour half, and honestly, didn’t trust a word they were saying anymore and no longer felt comfortable doing business with them. 30 minutes later, the girl (still NOT the owner or manager) came up with my dress concealed in a garment bag and told me I would need to sign a waiver to take it. Excuse me…I own this dress outright, what do I need to sign anything for?? I demanded a print out of said waiver before I signed anything, and was given the run around that she couldn’t print it. They could in fact print it after I insisted multiple times I would not be signing anything without reading it on paper because you couldn’t see what was actually on it on their little electronic pad. Well…..they were trying to be sneaky and get me sign something that said I was taking the dress after examining it and was happy and they wouldn’t be held responsible for any damages! She was trying to tell me that she couldn’t print it out so I could not read exactly what I was signing. Once I saw this, I walked over to my dress, unzipped it and pulled it out……NOTHING had been done, the hem was still cut from scissors, the lace is peeling off there’s no bustle, and its STAINED!!!! They weren’t running behind from a bridal appointment, they were in fact, trying to start all of my alterations at the time of my appointment!!!! Wait…it gets better……guess who decides to show up now….the OWNER who “never comes in”, who was actually in back the entire time, and her only offer to rectify the situation was to complete the alterations, ha YEA RIGHT!!!! Very very long story short, spend your money elsewhere where they value their customers instead of lying through their teeth, have ZERO accountability and leave you hanging with a very expensive dress all cut up a week before your wedding.

es. I recommend anyone who is shopping for a wedding, bridesmaids, or mothers dresses to stop here. First class quality and service!!!

ienced at 2 other places. So glad I went to Bri’zan!! Kennedy helped me from the moment I walked in. She was really friendly, helpful and knowledgeable. The very first dress she picked for me ended up being my dress! Thanks Kennedy!! I highly recommend Bri’zan and Kennedy!

like her and the establishment was amazing. I highly recommend this boutique and Alice’s services to anyone. You will NOT be disappointed.

y first fitting was 3 months prior to the wedding. The seamstress was not friendly at all, and at one point stabbed me with one of the pins. I told her that the pin was cutting into me, so she adjusted it. Shortly after she adjusted it, the pin fell off, so I mentioned this to her. She told me "yeah, yeah I know i've got it." She didn't fix the pin, but I figured she knew what she was doing. For my next fitting three weeks before the wedding, there were SEVERAL issues, including the area where the pin had fallen out (which was loose). The bottom of the dress was also uneven (how that happened still baffles me) and there were dirt marks on the dress. The bustle was also HIDEOUS and had these obnoxious hooks on the satin part of the dress. Total eye sore. All of this would have been fine, if it had been corrected by the next fitting. I went back the following week, and the dress was now too short on one side (still uneven). They said they needed several hours to fix this. At this point I was pretty annoyed considering I live in the city and was driving to Naperville each time to get this done. My mom also was coming in from Madison WI for each alteration. Eventually everything got fixed, but the staff was not apologetic considering all of the inconvenience and stress this was causing me. Finally, the pricing of alterations was increased by quite a bit from what they had originally told me when buying the dress. They added an extra $200 to the original price and didn't explain what it was for. They told me they had emailed me about a price increase. I never received any emails from them. After telling them I was upset about the price increase considering all of the hassle I had been through, they did knock off the extra $200, but honestly they should have taken off even more considering that that extra $200 was nonsense anyways. Do yourself a favor and shop somewhere else.

he was great. Honest and helpful ! I highly recommend the selection and the friendly low pressure atmosphere.

lpful! She was very respectful of the budget I gave her and didn't even have me try on any dresses that were above budget, which I really appreciated. She was very methodical in her approach and helped me narrow down the silhouette and color that I wanted, and then find my dream dress in that style. She was kind, supportive, energetic, and very gracefully deflected any pressure from family & friends to buy a certain dress or a certain silhouette. I had a great experience here! The one word of caution I would give is that there's a rush fee of $375 if you buy your wedding dress within 6 months of your wedding date. I understand why this is necessary but I wanted to share this so that other brides reading this review can plan for this in their budget, if necessary! :)

as treated like Royalty… I felt they were very honest and just didn’t tell me what I wanted to hear… I never felt rushed by them either… I purchased my dress and I’m excited for the next phase…I would highly recommend this boutique hands down…

he was polite, compassionate, and incredibly helpful. I was able to say yes to the perfect dress!! Thank you Alice for making my experience so beautiful and comfortable. I am so happy to have chosen Bri'Zan Couture.