Budget-Bride

ckages yesterday 6/23/23 to discover that it is basically a larger version of the bridesmaid bouquets. All I had to go on was the description because it stated "photo coming soon" on the photo of the MOH bouquet. I emailed them hoping to get this resolved as I based my entire wedding and it's colors on the bride bouquet I fell in love with. Their response was that they are sorry it's not what I wanted and could return it to them for a refund. There is no time to for me to return it, recieved a refund, and then purchase the bouque I wanted all in time for the wedding. I am so disappointed in this company and honestly the quality of the flowers is crap compared to the photos. If my wedding wasn't so close I'd return the whole lot back. Word of advise, if you are going to use them for your flowers get them 6 months in advance so you have the time to return them and find someone new if you don't like them. I will not be recommending them at all.

was such a stress relief to have them far in advance without needing to worry about them dying. Budget-Bride has a huge selection of flower types and colors. One of the best wedding decisions we made.

d a very nice size. The look and feel of the flowers are amazing. there is a lot of ribbon, I might trim some of it. But that is just personal preference.

ey even sent me a sample flower in about three days because I didn't like the colors I picked for the first one. So thank y'all so much!!!!

dding in may!!

I however had to postpone the wedding due to covid but ended up ordering the flowers this past July for my September 2021 wedding. It was three weeks later when they notified me that there custom dyed center was closed and they could not fulfill my request for the blue I was looking for. I ended up going with teal instead because I had a sample of this color and although it was a darker hue than I would have liked, it could have worked. HOWEVER, when I received my order, which was over $1200 and consisted of 6 bouquets, a boutonniere, a corsage and loose flowers for centerpieces, it wasn't the color I expected! You can tell from the picture below that it didn't even match the sample teal that they sent prior to my order! I also settled on silver roses instead of grey which look very cheap. AND in another picture you can see there was dye on the stem of one of the bouquets and the ribbon was frayed! What's even more infuriating, is when I contacted them about these problems, they pretty much told me, they think it looks good, so oh well, and they would not provide me other flowers!! With just a few weeks til the wedding I had to scramble and find another company (bridalweddingbouquets.com) which were amazingly accommodating and provided prompt service. But I had to put out another $130 to have this order shipped back and it took months for them to issue a refund, and only did so after I contacted my bank. Bottom line, not worth the hassle!!!

y smooth!

ook different than the medium bouquets and the all look the same. I emailed them TWICE to try to figure something out and they said they would send me the ribbon, and when I told them that would be awesome, they never got back to me. DO NOT WASTE YOUR TIME AND MONEY.

theme. They were cost efficient, fast shipping, great customer service and very responsive. Couldn’t be happier and I HIGHLY recommend to all my fellow bride’s to be!! You WILL NOT regret. Bought just in time for my wedding April 14, 2020, but did not get to use due to COVID. I got re-married on our 1 year anniversary when my family was able to come down and see us get our marriage blessed, we used the flowers and got our photos done. They were all amazed by the flowers and got many compliments by tourist walking through the beach.

range and fluff them quite a bit from shipping, but it's going to be super minimal for some pieces and not even necessary for others. Good packaging, came faster than the estimated delivery date (by a week), and good quality.

figured no problem, talk to the company and they can fix it...but no. They told me to send them back and go somewhere else! Beyond rude. Save yourself the trouble and go somewhere else.

ke is they make you pay for the return to them. STAY AWAY FROM THIS COMPANY. DO NOT USE THEM.

wer stems for $250. The package delivered to me was missing an item, the long low centerpiece, it’s the highest valued item ($150) in the kit and the only reason I even bought the kit. I check the website and now the small decor kit doesn’t even include the long low centerpiece but I know this isn’t true because I had just checked my screenshot from the day I ordered which does in fact show that it included it in the package. The company is shady and apparently changes the website and claims it’s a “glitch” and is refusing to give me the missing item despite me sending them the screenshot. At first they were offering me a discount to buy the centerpiece for $125 then they lowered it to $60 but I refuse because I feel like they should be giving my the item that I already paid for. The customer service manager Robert has been no help whatsoever he keeps saying that I should be happy that they’re giving me such a “huge discount” and he keeps telling me I can get a refund if I can ship everything back to Canada (I’m in Arizona) within 3 days which sounds impossible btw. He’s also ignoring the parts of my email where I’m asking him to give me the contact information to talk to anyone else. Sorry this is so long I just wanted other brides to be aware before they order from this company. I know an $150 centerpiece is a tiny thing to be annoyed but I feel totally deceived and I feel like the company just doesn’t give a crap about making it right when it was their mistake, not mine. I wasn’t asking for anything for free, just to get what I have proof of that I ordered.

receiving my quote, something went terribly wrong. Once i received my flowers, i noticed immediately that they were wrong. I got the bridal bouquet from one package, and all of the supporting arrangements were a part of a different Bridal Budget package. The website does not allow you to mix and match packages in this manner so this was done my a Budget Bridal rep. I reached out to their customer service rep (via chat) to see how this happened and what could be done to rectify it. I asked for a phone number so that i could speak to someone but they informed me that they only communicate about complaints via chat as they like to keep everything in writing. The lady who i spoke to via chat was a VERY nasty woman. Very condescending and not at all apologetic for the mix-up. Because they advised that they liked to keep everything in writing, i asked her to please provide what I emailed to the rep that led them to believe i wanted to mix and match packages - They couldn't. They don't keep the transcripts for that long (i ordered less than 90 days ago). Not only that, the roses look very cheap. The calla lilies were beautiful but unfortunately, none of my bridesmaids arrangements had any lilies because they send me the wrong package. The worst part about it was that even though they could not show me where I asked for what i received, they deducted 35% from my refund. Brides, run far away!

ckage deal was perfect for what I needed.

ave liked for the bride's bouquet in the package to be slightly larger and more options for customization with the boutonnieres would have been nice but overall we are very pleased with the product we received. Do be sure to order early because shipping can take awhile if not expedited.

h. Will recommend 1000 times over and over again!

cheap fake pearl elastic bracelets that BOTH snapped as soon as I tried to stretch them. I can replace and fix these fairly easily, but fair warning there. Also, the flower petals I ordered definitely do not match the flowers I ordered (my bouquets are "mauve," "light pink," and "ivory," while the petals are nearly hot pink and white), which is annoying, but again, a cheap fix. The ribbon was frayed on the bow for my bridal bouquet - again, annoying but fixable. And lastly, the colors listed on the site do NOT match the colors received. For me, this is no big deal since the flowers were not meant to be the same as my wedding colors (gold, champagne, and ivory) anyway, but make sure you order a swatch if they need to match, and talk to the company before ordering. All in all, I'm super pleased with the product received for the $100 package and the two additional bridesmaid bouquets I added, just wouldn't have bothered paying the $35 for the corsages had I known that I would have to completely replace the wristband on both, nor would I have ordered the fake petals (which by the way are literally in a stack so I will have to break them up before use) if I had known they weren't going to actually match the colors in the rest of the order.

d by the lady i emailed by the name of Brandi. However when i received the flowers the gold foliage looked nothing like was pictured on the website and worse of all the didn't replace the white roses with ivory roses. When i emailed them about the mistake they refused to acknowledge the mistake they made and just said if i was unhappy with the flowers to send them back AT MY OWN COST even though it was their mistake. I live in Australia so posting back the package back would cost me a lot and i can't afford that. After explain that and asking if there was any other way in another email days ago I have yet to hear anything back from them. Its really disappointing to be treated like that during a very stressful time. Buyers beware.