Many aspects of the planning process with them made us mad. Everything did turn out beautiful and that raised my review up a little. To start, the tour was great and we fell in lov...e. The coordinator sold us. Little did I know they offer two different packages that she didn’t explain, but was giving us offers from the more expensive package with prices from the cheaper one. A few of the extras included 4 free rounds of golf (turns out they don’t do this but did offer us 2 rounds half off. We didn’t us this), golf carts to use for pics and to take guests to and from their cars (we had to fight to get them and they took them away after pics), rehearsal dinner and it would go towards minimums (this was inaccurate, but they made the exception, but limited to only 10 guests), etc. She also mentioned ordering cake through them through grandma's bakery to go towards minimums. I asked her if we could get a tiered cake, she said yes it was a full bakery. Turns out through them you could only get sheet cakes. Also, she told us not to worry about the service charge as it would only be a couple hundred dollars. Turns out it was 22% on top of everything which ended up being thousands of dollars. My copy of the contract didnt have an exact amount on it and found out the amount about 2 weeks from our wedding. The contract also didn’t state any of the extras and were told it’s in the notes and they only write up a general contract. We were feeling pressured to sign otherwise they would give up our hold. Everything was fine, then our coordinator stopped communicating and we got someone else who never actually responded. The new lady got replaced after a month or two. After meeting with the 3rd person, she told us that the extras weren’t included and we were given false information. She did try her best to accommodate, but with the added stress of fighting for what we were promised and not actually getting everything, it quickly became clear that it wasn’t worth over $10000. After a few months we received yet another new venue coordinator who then had her last day the day before our rehearsal, so we were passed on again.While setting up on the day we couldn’t find staff, during the ceremony we kept having mic issues (they provided the mic not a DJ), the servers kept taking away our food even after we asked them to leave it, we asked the desserts be brought out after dinner; they were out for cocktail hour.They brought out our late night bite late and then left it out for about an hour and didnt actually tell anyone it was out, we couldn’t make an announcement, finally they made last call at 11pm and shut us down at 11:30. Last call was supposed to be 11:30, shut down at midnight, and we would have till 1 to clean up. The cleaning staff started mopping the hallways well before we were done. They also, “did us a favor” by packing and moving all our stuff out of the bridal suite where we were told our stuff was safe and secure. This is a broad picture of everything, but it’s enough to understand. Some positives, they let us take home entries even though we weren’t supposed to. The bartender and chef were amazing! Not only was the food delicious, but they really accommodated my husband's allergies as well as everyone else’s. Finally, we appreciated them trying to make all the accommodations after we were promised them. In the end it was all beautiful. My biggest advice about Bunker Hills Event Center is yes, it’s beautiful, but it is not worth the money.