I don't normally do reviews, but in this case I needed to. I placed an order for my daughters birthday cake with very high expectations considering her facebook page and Instagram. You can clearly see she has talent. I choose to use her becaus...e I was wanting to see what her cakes where like mayself since im planning a wedding.
I ordered the cake five weeks in advance. Sent her pictures of what I wanted and gave her my flavor options. I message her the day of the party to see where I had to pick the cake up, when I did so she informed me that she was working on the cake now. I had my mother and fiancé pick up the cake and, when they where given the cake they noticed immediately that it was not anywhere near her skill level. They also noticed that a pretty important part of the cake was missing. When he brought up the fact that it was missing, was when someone came over and explained that their was complications. I understand that things can happen, but I do not understand why we where not informed of the said complications prior to us picking up the cake. There where a couple opportunities that came up for her to do so. In the morning when I messaged her and before we where given our cake. We also ordered matching cupcakes and only received cupcakes with sprinkles which on her pages is not what she does. She puts some sort of decoration.
We also ordered a filling for our cakes and a special flavor. The filling was minimal and the lemon flavor was nonexistent. We where not offered a discount for the cake not being what we asked for even when we asked if there was, and if we where, it would resolve most of the issues, but that is not the case. You spend a lot for a professional cake, and have high hopes. I was excited to start placing our wedding cake order ,but since this happend. We will not be ordering again. With all of this, I give a one star review.