While the prices and packages are affordable we had several issues with this venue from start to finish. In the beginning there were several mix ups with our appointment time for a menu tasting, because we weren't going to book a venue before t...rying food as my husband is a chef. While they gave us a few price breaks for the mix ups it should have been a warning sign to us. Closer to the wedding date, there was a lot of scrambling to get our list turned in and the prices completed for payment. Then when my father called to bring the payment he is told the receptionist cannot accept it. All still pretty small things. We were told we could get in at 10 am the day of the wedding to set up and decorate the reception hall and chapel. While that was wonderful, when we pay a cleaning fee as did everyone else, it was a shock what my bridesmaids walked into. The reception hall was trashed, there were buckets to catch water dripping from the ceiling. Floor was dirty, trash was everywhere under tables, on window sills, on tables, etc. No skirting was even ready on the head table and some of the table cloths were dirty even. The chapel also needed to be vacuumed and cleaned. Thankfully I never heard a word of it until after the wedding because my bridesmaids didn't want me to worry. Once the day started, everything was going pretty well and I was just ecstatic to be marrying my best friend. That is when the other issues arose, which when I brought to the event planners attention after I was told there was nothing they could do and sorry for your luck basically. Now, at venues that have multiple halls wedding crashing is possible. Not only did we have wedding crashers but thieves. They came in and used the photo booth, stole the guys props, helped themselves to my open bar and walked off each time they left with cake. I put a stop to them myself and my bridal party went on the hunt for ANY staff members period. Now, when you are paying $80 a person plus some for a bar, food, etc it is very irritating that others can hop in and just help themselves because their wedding "wasn't as fun" as they told my husband. All in all it is a pretty good venue, but you get what you pay for. The customer service and accommodations just aren't really there in concerns to really paying attention to details and making sure its clean and ready for the next event. Communication is also poor between most people there so it is just a mess across the board for things like that. I was happy with my day but shocked with the lack of care and concern from the venue about holding up their end of matters. It felt kind of like
"well we got your money already so tough".