We absolutely loved our wedding at this venue! From the beginning, Brenda (the sales rep) was quick to respond and helped us get started with the planning process. We then worked w...ith Sofia, who was so sweet and guided us through the tastings and building our timeline. The venue itself is stunning! We held our ceremony by the waterfall, and the golf carts made it easy for our guests to get to the ceremony site on the day of. Everything looked beautiful, and many guests told us it was one of the most gorgeous weddings they had ever attended!
A few things we wish we had known in advance:
We initially asked if we would need to hire a wedding coordinator, and the venue reassured us that their banquet captain and our DJ would handle the timeline and coordination. However, it became clearer closer to the day that their help mainly covered the reception timeline, and they do not help with other coordination's (such as guiding guests as they arrive, managing music cues, directing guests to cocktail hour, coordinating bridal party entrances, or organizing the exit at the end of the night). We ended up hiring a last-minute coordinator the day before, which was a lifesaver and made our wedding smooth! On the wedding day, the banquet captain was not very proactive in checking in with us, we often had to track him down ourselves. While he was helpful when we reached out, we would have appreciated more communication and guidance throughout the evening. Dinner service was a bit slow, with some guests waiting longer than expected for their meals. Traditional serving etiquette wasn’t followed, the children, bridal party and women were not served first, and servers seemed frustrated when men offered their plates to the women at the table first. It may have been due to being understaffed that evening, but it’s something to keep in mind. Regarding getting ready, there is only one bridal room on-site. When we booked, we were told the groomsmen could hang out in the bar area or rent the glass room next to the pavilion (for an additional $1000 fee), but on the day of, the bar area was unexpectedly closed and locked. This left the groomsmen in the pavilion area while vendors were setting up, and the bride and bridesmaids stayed in the bridal room to avoid seeing each other before the ceremony. It's also important to know that the venue only allows access starting at 3:30 pm (with our ceremony at 6:30 pm), which doesn’t leave much time for getting ready, photos, or relaxing before the event. We would recommend arranging another location earlier in the day for hair, makeup, and dressing, since they do not allow early entry or overnight storage of decor for liability reasons. We got an airbnb to get ready at which was very helpful! The venue staff does not assist with decorating, so a coordinator (or reliable helper) is important to handle setup and direct vendors. We also had a small hiccup with our cake vendor (unrelated to the venue), who forgot to add flowers to our cake before leaving. Thankfully, our amazing coordinator stepped in and got them to return to complete it (another example of why we strongly recommend hiring a coordinator even if the venue suggests it might not be necessary). Overall, we were so happy with how everything turned out; the food was delicious, the venue was breathtaking, and our guests had an incredible time. If they recommend Greg for florals, absolutely book him! He did a phenomenal job decorating the pavilion and truly brought our vision to life. We would 100% recommend this venue, but we highly suggest hiring a professional coordinator to ensure everything goes smoothly and so you and your wedding party can truly enjoy the day stress free.