We just had our wedding in here early October. The venue is beautiful, without doubt, inside and outside. Everything is nice with a big parking lot. However, Sabrina at Canyon view... did her best to ruin my mood on the wedding day. She is truly terrible!
1. $15k does not even include a spoon, wine glass, cocktail glass. The chiavari chair is an upgrade. The red one is $4/each but the white or silver one is $12/each because they want everyone to rent the red one to match their new hardwood floor. I rather you say $17k and includes all the necessary utensils.
2. The cake cutting was another fee. However, after we cut the cake. My groomsman have to ask Sabrina a few times before they take our cake to slice it. But they didn't pass it to each table, instead they just throw it in the back of the venue -_-
3. On the contract, it says we have a coordinator on site. However, on the wedding day, Sabrina disappeared most of the time. When she appears, she was to give us troubles or just sitting there and play with her phone.
4. Our florist told Sabrina that they left some new folded boxes in the bridal suite so that I can take the centerpieces flower home. Sabrina FAILED to let us know when we were packing. Until the next day, I told my florist that I feel so sad tossing all my flowers, she said that she told Sabrina about the boxes! If Sabrina doesn't like her job, why didn't she just tell the florist to talk to me?
5. During the wedding, the bartender told Sabrina that we are almost run out of soda. My friend was there to witness it. Sabrina just said "I don't care, not my business." Okay...I know whatever we bring in, you won't touch it, but why not say it in a more polite way?
6. We bring in some desserts and have to use their refrigerator. During the final meeting, they said it is okay to use. So on the wedding day, my bridesmaid wants to take the desserts in. Sabrina stop her and say she is prohibited to enter the kitchen, then my friend ask if she can put it in the refrigerator. Sabrina said no, she is not going to touch anything we bring from outside. Okay...so going circle? We can put it there but we can't go in...-_-
7. During our final meeting, Sabrina said we can take the left over food home. Their minimum was 150 headcounts and we only have around 135 people. There's food left for sure and my guest said there were a lot left. When we were packing, no one ask if we would like to pack it to go. The food disappeared since 8:30pm...
8. During our final meeting, we said that we want a tall bar table next to the fountain during ceremony. On the wedding day, they gave me a 6" long rectangular table, totally blocking the overview of the fountain...-_-
9. We rented an arch, but our wedding was on Sunday so the rental company will charge us 3x to remove it on the same day. Canyon view did not allow us to leave it there overnight
10. Before the ceremony, we put 1 bottle of red wine and 1 bottle of white wine on each reception tables. However, after the ceremony, it was replaced by 2 jars of water........
Overall this is a very beautiful venue. However the service was terrible! One of my guest said she really likes the place and was going to book for her wedding. I stopped her. I strongly recommend people DO NOT book this venue. People there hate their job and will do their best to ruin your big day.