Carlisle Banquets

Laura became like family to us and I am sad to say our wedding is over because I am going to miss working with her so much. Laura did everything she could to make our wedding day perfect, and I mean PERFECT. The Carlisle provided our wedding with the BEST service. The day of the wedding everything was spectacular. The food was amazing! Everyone's food came out at the same time, was hot, portions were perfect, and it tasted amazing. I would send any bride looking for a venue here and have them work with Laura. You will not be disappointed.

m has been upfront about it as soon as I email them for information about a Saturday wedding for 50 people. Laura also tried convincing us that we would not find anywhere that doesn't have a minimum for a Saturday night even though we had JUST seen a venue right before in Streamwood that DID NOT have a minimum for Saturdays. On top of that, Laura wasn't even kind about the way she told us about the minimum. It was very rude and uncomfortable.

e beautiful. She handled every situation for the wedding for the guest without me knowing my guest had questions. I love love love working with Laura. If you are considering your wedding here consider no more reserve this place

ccasion. There were a few hiccups during wedding planning up until the day of the wedding such as delayed email response (we were planning a long distance wedding), HDMI for projector, specific cultural traditions being cut off from the program, etc. However, our overall experience was phenomenal. The hall looked gorgeous and our guests loved the food! Maureen was very thoughtful and accommodating to our needs :) We would definitely recommend this place to couples looking for a great reception!

and see the place for another look, and we met "Laura " since Patti left! Our meeting with Laura was extremely uncomfortable. She had a big event and we kept being interrupted. We felt great deal of tension between the management and the event people. Pile of wine glasses shattered on the floor to pieces. We sensed chaos! There was no professionalism in addressing our concerns and very little flexibility. They were resistant to give us the section we wanted for no reason. We did not feel welcomed and there was no warmth. We liked the place, but not with current management! It is an important day and couples need to feel 100% comfortable

s to work with and really understood our vision for the perfect day. She made the wedding planning process so stress-free which every bride needs! And the food. Omg! We still have guests telling us how delicious our food was. You cannot go wrong with having your reception here. And do yourself and your guests a favor and add on the martini bar. It’s a hit!

planning process she always contacted us when we had to make decisions or update her on things and gave us more than enough time to make decisions and give her information. We could tell that what we wanted was her first priority. Even when I made the decision to change our chairs a month before, she was happy to do it for us and gave us no grief about it. I was often fickle with some of my decisions, and she was always there to help me. The one thing I wish we had been made aware of more was the different options we could have had for the room, such as curtains or other drapery throughout the room. I brought these up after seeing pictures on the website or other weddings I've seen there, but they were never brought to our attention originally. Because of the extra cost of these we didn't end up using them, but it still would have been nice to be given all options as to how the room could be decorated. Even so, Nikki and the rest of the staff helped to make the room look absolutely beautiful the day of our wedding. The week before our wedding, we brought in all of our items for the room and wedding for the staff to organize and set up in the room. This was extremely beneficial for us and it was a huge time saver. We had our table numbers, place cards, guest book, card box, etc. all packed up and ready for them, along with directions of where everything needed to go. The fact that we did not have to come in the day before to set this all up was awesome. Some banquet halls will require you to set this all up on your own ahead of time. We loved this aspect of the Carlisle. The food was delicious and we got endless comments from our guests about how delicious every course of the meal was, especially the steak. The course of dinner was very prompt and worked well with our speeches. The staff were very respectful and nice throughout the dinner process. We highly recommend the Carlisle. Because they don't charge a service charge (at least as of the time of our wedding), it was very well-priced and it was not over-the-top expensive like other venues. For the most part they were flexible in pricing and letting us add on what we wanted to. Overall we had a very good experience with the Carlisle.

elicious. They were very good at working with your budget or suggesting comparable alternatives if need be. Nikki R was our event coordinator and she absolutely amazing. She was very attentive, professional and was willing to help in any way she could! We were beyond satisfied.

y after talking to a lady named Maureen. The moment we walked in, we did not feel welcome. During the quick five minute tour and during our brief meeting, I had the feeling as if we were bothering her... Her attitude really killed our day and hopes of liking this place. She was not enthusiastic or interested in our views; she never asked what we liked. She acted as if it was a problem that we were there and that we weren’t “good enough” for them. The funny thing is that she didn’t even give us a dollar estimate on how much a wedding would be… That didn’t seem to make sense at all to me. When we sat in her office, she simply put the meal options packet in front of us and didn’t say a word, it felt awkward. She also seemed to not give me straight answers on the questions I asked. We really wanted to like this place, but Maureen killed it for us. I wouldn’t recommend this place if you want to be treated with respect or want to feel important. Lacking customer service.

ns were amazing. The dessert tables looked gorgeous! The entire place was magical. Most importantly, the wedding coordinator and everyone else at the Carlisle involved in making our night perfect, were the BEST and nicest people to work with!!

d fillet and chicken both were out of this world.

y my husband and I are with how everything turned out. Thank you again!!!!!!

e his nephew now owns the place?) and he was not welcoming one bit. He didn't acknowledge my family and I. He saw us, as we were there for at least an hour, and he never said hello, didn't smile, not even a nod. He interrupted our meeting with Nikki and didn't say "excuse me" or anything. I was very turned off by his demeanor; I would't expect such behavior if a business owner is interested in obtaining new business.

oughout the planning phases, they made every moment enjoyable! Thank you Carlisle for making my wedding dreams a reality!

e chose family style and no one went hungry! The service staff moved efficiently and flawlessly with no one waiting to get food or empty plates left on the table. The bridal suite worked well for me to change and the entire evening was wonderful! I would definitely recommend having your reception here!

beginning of our search process, the staff at the Carlisle (primarily Stephanie and Maureen) were kind, helpful, and timely in getting back to me. From the time we booked them, I must have sent Stephanie close to 50 emails with all sorts of questions, and she was always kind and incredibly thorough with her responses. Another great thing about the Carlisle is that they were extremely flexible and generous with the contract. There were some aspects of different packages that we loved, some that we didn't love, but Stephanie and Maureen worked with us to be sure that the package we decided on (from the appetizers to the food to the liquor to the chair covers) was exactly perfect for our vision. As the wedding date got closer, I knew Stephanie and Maureen had everything under control, and with SO many other things to worry about the day of, I knew that the reception hall was in good hands. We had a very large wedding (250+ people), so we had two of the three rooms, and it looked absolutely stunning. Even though I wasn't there to actually set everything up, the Carlisle staff took care of everything, and when we walked in the doors, EVERYTHING was executed exactly as we wanted it to be (things like our place cards, card table, grandparents' photo table, table numbers, favors, etc- all perfect). As the night went on, the whole staff was attentive to our needs, even with tiny details like the temperature of the room! The bartenders (we had two bars set up because of the size of the wedding) were fabulous, and many of our friends told us how generous they were with the drinks they were making. The biggest and most common compliment we got throughout the night was how delicious the food was. It was SO GOOD. We had the minestrone soup, Carlisle salad, chicken, steak, garlic mashed potatoes, green beans with red peppers, and hot fudge sundaes, and all of the guests were raving about everything. We even had several guests with severe dietary restrictions, and the chefs made sure that everyone had a meal that met their needs. (A huge perk was getting to take some of the food home, too!) Oh, and the cake was exceptional. They were all so happy to learn that the staff wrapped up the cake and was handing it out as people left the reception! Even when the night ended, the whole staff worked quickly to help us gather all of our personal items. I truly did not have to worry about a thing the entire night. My husband and I are so, so happy with our experience. I don't think it could have been any more perfect! Thanks, Carlisle :)

reception in the Butterfield room and it was plenty of space for dining and dancing.