Carnegie Hall at Newport

d to us. Here’s our story: We had booked and signed on with The Carnegie for our early June wedding reception. When the pandemic was clearly not coming to an end any time soon, we decided to cancel our reception and have a small ceremony with immediate family. As soon as we made this decision, we reached out to The Carnegie to ask about their cancellation policy in regards to the developing situation. We were told by the manager that despite their usual refund policy, they would be issuing full refunds for couples that had to cancel due to the pandemic. We were incredibly grateful, and waited patiently to hear back about next steps. When a couple of weeks passed with no refund or word from the venue, we reached out and were reassured that refunds were being issued in a matter of days. Again, weeks passed with no refund or contact. We reached out several times over these weeks via email and phone (by now it was over two months from the original contact), but never once heard back. We decided to pursue legal counsel, but wanted to inform the manager before doing so to give them one last chance to rectify the situation on their own. We called, no one picked up, so we left a voicemail notifying the manager that we were considering legal action. Within an hour, she called back frantically asking us not to. She said she would talk to the owner, who was supposedly the one withholding the refund, and get back to us. Unfortunately, it has now been over a month from that call. We’ve attempted to contact her several times, and we’ve even asked for the owner’s information hoping that we could streamline the process and contact him ourselves. We’ve had no luck, and we are feeling desperate and swindled. As a high school teacher myself and a husband who is a full time graduate student, losing this amount of money has had a profoundly negative impact on our financial security. We are leaving this review because times are incredibly tough, both personally and financially, for everyone in this community right now. We understand how deeply challenging it is to plan a wedding during such uncertain times, and we don’t want other couples to suffer the way that we have. Again, we had such high hopes for this venue and are deeply saddened to have to report such unfortunate treatment. If you are considering booking with them, please take what I have shared into consideration as well.

u feel at ease and reassures you that everything will be fine. If there was ever an issue it was fixed before anyone ever noticed. The venue is 3 levels. Bridal/grooms suits on the bottom floor then the main floor and the third floor is reserved for the ceremony and reception. Such a beautiful venue with beautiful chandeliers and a beautiful staff!! I highly recommend

ckly found a date that we could come tour the venue. When we walked in, I was blown away by how beautiful everything was, the front steps, the columns and marble floors, intricate ceilings, etc. This architectural beauty made our pictures end up stunning and made our décor needs minimal when compared to other venues. There is such attention to detail there, I felt confident after the initial tour that it was our perfect venue. It appealed to us because it has the grandeur of a fancy venue but was a great value for all the things that you could do there. We brought in our own catering (Montgomery Inn) and alcohol (delivered by Party Source), and those savings alone made choosing there a great financial decision. There were also small things that we appreciated, such as letting us borrow some of the decorations they have there (easel for the seating chart, arch for our ceremony). We also appreciated the amenities such as having spaces for both the bridesmaids and the groomsmen to get ready. Across the street is a parking lot, which was extremely convenient. If there are concerns about accessibility, they also have a small elevator there which is a nice find in a historic building. In case you can’t tell, I loved the facility itself. The best part about our experience wasn’t the facility though, it was the hard-working staff that made everything come together beautifully. Peggy gave us our initial tour and discussed booking with us, then Kim came in once we booked the venue and was our coordinator. Let me just say that having Kim there was AMAZING! She knew the right questions to ask and to guide you when making decisions for the ceremony and reception. She was prompt with emails and scheduling our meetings, which they recommend at 6 months out, 3 months out, 6 weeks out, and 3 weeks out (or something to that effect). It may seem like a lot of meetings, but it was amazing to be able to look at the venue so often and bring décor ideas to test out. As far as day of, all of the staff was there and did everything from making sure vendors knew where to go, to directing guests to the bathrooms, to coordinating donating the extra food after the reception. All in all, I would HIGHLY recommend booking Carnegie as your reception venue.

nd plan our last details and helped make everything run as smoothly as possible. We were blown away by the final outcome! We highly recommend the Carnegie at Newport. Don't bother looking elsewhere!

they were so kind and patient as they helped us consider every detail. Kim thought of everything - from how to organize the tables and decorations to creating a memorial to one of our parents who had recently passed away. Jenna sat down on the floor in the back of the ballroom and played with toddler-ring-bearer who was running around during the ceremony so that everyone else could focus on the bride and groom - I mean, that is amazing - where else is there someone who would do that and do it well?! And Peggy was a rock throughout the entire wedding weekend - from organizing all the vendors to carrying out every one of our detailed requests. She even helped several impaired, elderly relatives find their way to their hotels late at night. After the wedding, my parents said that the best decision we made was to go with the venue that had such attentive, professional people working at it, and we couldn't agree more. It is such a gorgeous space with top-of-the-line service! In short, excellent value for the money. Thank you all for helping us make our wedding so beautiful!

they provided. this venue is breathtaking and I HIGHLY recommend it to any bride looking for a venue with style and class that is also intimate

so easy. Kim has so much experience planning events in the space that we never had any doubt that things would work out perfectly. Any time a question or issue popped up she was so responsive and made sure everything happened exactly as we hoped. The building itself was so perfect and we loved having the whole venue all day. We can't say enough about how much we loved the whole experience.

om Wanting everything to be perfect for my daughter plus I had never put a wedding together before. Throughout the process Peggy and Kim were so great, I knew they would do everything the could to make sure my daughters special day was a beautiful one. They were always willing to take my calls day or night and willing to meet at times that worked best for us. The cost to rent was affordable and the party bus was a wonderful bonus to the day. The driver even went to the store to pick up a few things for the girls. You can have the best venue in town but if the directors do not have a heart for people and care about your event you may not have the best experience. Things can always go wrong nothing is perfect but I can assure you of this, these ladies are top notch and will do everything they can to make your event a wonderful experience for you and your guest. It is a fantastic place to get some amazing photo’s as well. Not only did my daughter have a beautiful wedding but I gained two new friends. My daughter and I will miss working with Peggy and Kim!

es are so great and will bend over backwards to make sure you are happy! I’m actually sad that my wedding is over now because I don’t get to see them anymore! They get back to you in a timely manner with any questions you have. They also will let you come down whenever you need to talk in person or check out the space. We had 150 guests which is the maximum the venue can hold, they knew that they were going to need help when flipping the room from the ceremony to the reception, so they staffed accordingly. My bridal party all got ready at the venue which was so awesome! They even provided a limo for us to go take pictures. We had a few unforeseen issues that was out of any of their hands. They handled the issues with grace and were so sweet. The venue is gorgeous, so you cannot go wrong with having an event there. But the real charm that comes with the Carnegie is from Peggy and Kim!

us building with so much character and made a memorable location for everyone. I held my reception and ceremony all at this location and it made it easy on all my guest! I couldn’t have picked a more suitable and perfect place to hold my wedding.

ble and professional people you could ever hope to work with. I will without hesitation recommend Carnegie Hall to anyone I know needing an event space, and this will certainly not be our last event here. Thank you so much!

s perfect for us. We themed our wedding around books because we're both avid readers and this place was ideal. We hardly had to decorate it because it is so well adorned. Personally, I also hate the office ceiling tiles that you normally find in venues so the tall, vaulted, gorgeous ceilings with candelabras were a big sale for me and I thought gave an air of elegance to the wedding. Finally, I cannot speak highly enough about the service we received but above all we felt in love with the place. If anything, my only complain is that it's no longer a library so I cannot go and visit and remember my wedding any time I want.

vent one that we will never forget. Thank you so much and we absolutely recommend using Carnegie Hall for any upcoming event!

filled with people you love, it was just amazing. The event staff is a dream to work with as well. Almost felt like aunts to me! We talked atleast once a week! It's pricey, but worth every single penny. Everyone was in awe! Thank you Carnegie. The Meyers love you!