Carneros Resort and Spa

e of everything from the flowers to the photographer to the officiant to the music. Jessica was amazing to work with. She quickly put us in contact with all our venders who worked with us to make our special day exactly what we wanted. We loved every single vendor they found for us and cannot say enough good things about each of them. Not only did Jessica and her team make the planning process so smooth and stress-free, they also made the day of our wedding a dream. Everyone was so kind, the food and drinks were phenomenal, and you can't beat the location! I wish we could do it all again!

licious the food was. They also handled our wedding contingency plan with grace and support. It’s also a wonderful place to stay. They made me feel so special as a bride. We will be back for our anniversary!

esk our credit card for incidentals when we checked in as hotel guests because we had already paid the estimated cost of our wedding. After charging us, Carneros provided a bill with a room rate three times greater than the rate agreed to in our contract and an alcohol bill that averaged 11 drinks per guest, which we know is incorrect. Carneros has been unwilling to honor the contracted-for room rate or provide support for that inconceivable level of consumption. We have been trying to resolve this with management for four months, and the GM has been unresponsive. We are beyond surprised that this has been our experience after hosting our wedding at Carneros, and we doubt this is an isolated incident. We don’t want anyone else to go through this!

azing day!

and Napa ballrooms are just basically meeting spaces. They charge an arm and a leg to have a wedding there, and promise very high end service, but I was really disappointed and feel that other brides should be aware of some potential issues with Carneros as a wedding venue: 1. You will still pay for your own room at the hotel. They didn't comp my room. Literally everyone else I know had their own room comped when staying at their own wedding venue. 2. They won't give you discounted rooms for your guests. At most, they'll give a few rooms at 5% off (and with rooms starting at around $875-$975/night, your guests will likely choose one of many other Napa resorts to stay in, so it's not ideal that you can't stay with your out of town guests if you stay there). 3. They won't save you a piece of your own wedding cake. Totally bizarre. I didn't even get to taste it and assumed they'd send us home with at least a slice, but nada. 4. They'll dismantle your decor in the middle of the wedding. My table setup, including all decor and flowers I paid thousands for, were broken down with hours left in my reception. I was livid. They didn't even save my flowers for me -- we saw them cutting them into smaller vases to use presumably at the restaurant. 5. They won't serve food during speeches. I don't know why they refused to do this, so once the speeches were over, everyone was looking around like, "Where's the food?" No one could explain why they insisted on this awkward pause instead of quietly sweeping the room to serve the next course while everyone is listening to the speech, so that it's ready to eat without a time lag in between. 6. They order their tables and chairs from an outside vendor, so watch out for limited availability and time. I was told we can't have a sweetheart table indoors at the reception because they only have one and it would be used for the outdoor dinner beforehand. So I had no place for just me and the groom to sit once we moved inside for dancing, so when I came back outside to sit at the sweetheart table maybe 20 minutes later, I found it had already been broken down and removed. a) who breaks down decor in the middle of a wedding?! b) why was it so hard to make sure that the bride has a place to sit at her own wedding? 7. Nobody on staff communicates between departments. When I arrived to check into the hotel, holding my wedding dress, all excited for the weekend, the front desk staff had no idea I was getting married there, didn't even look up, and had be wait about 20 minutes while they helped other people, all of whom were offered champagne, while I was sitting there ignored holding my wedding dress like an idiot. On my wedding day, when my photographer checked in at the front desk, someone dropped her off at my room and then left, so I had no golf cart to use (as promised) and had to literally walk around on grass and gravel in my wedding heels for an hour taking photos with no help getting around the property. The event staff are all nice people, but clearly not communicating or don't have the support they need to execute the level of service promised. It sucks that I was disappointed on my wedding day and have to remember that forever.

so from the AMAZING on site coordinator, Elizabeth. Elizabeth is responsive, professional and flexible. She worked with us and made us feel so relaxed every step of the way. I had no pre-wedding jitters due to the fact I knew she was on her game. I plan events for a living and have NEVER worked with a more professional on site coordinator. In Napa and Sonoma, you will come across some very beautiful venues but we did our homework and Carneros Inn has it all- stunning scenery, beautiful amenities and incredible team members (Elizabeth and her team member Natalie who assisted day of). Also, a good on site coordinator can make or break your day. Elizabeth has been in Napa for a while and knew TONS of great vendors (as well as some horror stories). She was our inside woman since we live in SF and I only run events in SF, NY, LA and have minimal experience in wine country. Our stay at Carneros during the wedding and the days following: They bent over backwards and sent us lovely amenities during our stay! My husband and I joked that every time we left our suite, we would come back to more sparkling wine or other delicious treats. Oh yeah, they upgraded us to an INCREDIBLE suite and even let us add one more day to our stay. Everything was top notch!

s show up and enjoy the day. Elizabeth and the Carneros Inn coordinated with local vendors to provide, flowers, music, a photographer, cocktails for the event and we couldn't have been happier. The venue was absolutely gorgeous. We all also stayed on the property together. Each of our family members had separate bungalow, which were absolutely lovely. Truly, it was absolutely perfect and we can't wait to go back.

because we were looking for a Napa wedding where we could have amazing views of the valley, our band could play past 11pm and we were allowed to serve hard alcohol. (If you've just begun your venue search, you may not know this but wineries/vineyards are only allowed to serve beer and wine AND most venues in Napa/Sonoma require you to turn off you music at 10pm). Besides meeting all of our logistical "musts" it met all of our dream wedding "musts": Gorgeous grounds, an outside ceremony location with an amazing view, a separate area for cocktails and dinner (and even dancing if you wanted it). The Carneros blends a farm house/barn look with a classic elegant feel which is exactly what we were looking for. Overall, the best part about the Carneros Inn was the staff (especially the complimentary month of wedding planner, Elizabeth Harris). Over a year and a half of wedding planning I interacted with a lot of folks in the wedding industry and Elizabeth was by far the most competent, organized, professional, efficient, knowledgeable and altogether lovely one out there. She was always quick to follow-up on questions, thorough with her answers, understanding of restrictions and supportive throughout. For instance, a month before my wedding I received a call from my furniture vendor that all of my cocktail rentals were ruined at another wedding. Given I was getting married in June in Napa, there was no inventory left throughout the area, but Elizabeth helped me fix the situation in less than a week! On the day of there were a few minor disasters and Elizabeth was so good at her job that I did not know about one of them (until weeks later). She was amazing and blocking and tackling and making sure I was having the best day of my life. I owe her so much! You are in amazing hands if you go with Elizbaeth and the Carneros Inn. Only thing to consider whem booking is that rooms a quite pricey and they dont offer much in terms of rooms blocks so your guests will likely stay in Napa, Sonoma or Yountville (my guests stayed in Yountville because it has a cute town feel and they loved it)

eth for the detail orientation to ensure that I had the best wedding possible. I loved every moment!

ith. I highly recommend this venue. They gave us a truly unique and special wedding.

ve their ceremony, to the napa and sonoma ballrooms which make great use of indoor/outdoor space, to a lovely outdoor courtyard with overhanging string lights. the place comes with a hefty site fee but it is well worth it in my opinion! the service of the entire team there is also superb!