4.4
Verified reviews from real couples
A Legendary Venue, For Your Legendary Event!
conviently located in the piedmont triad
Service area
Holds ceremonies and receptions
The castle was very accommodating. Now I dont see why the Bride's dressing room isnt directly connected to a bathroom but it could be worse. I dealt with Rebecca and she was fast in responding to all of my questions. We got a great deal on the whole price. The bartender they had was very friendly. The grounds are empty of customers during bridal shoot and they let you take whatever kind of pictures you choose. They had no issue adding an extra table for my party favors. Bride can make a unique entrance, just know you cant hear when your supposed to come out so you need a way to signal for that. They were fine with me bringing a baby gate for my runaway toddler who loves stairs.
Jillian M.
5.0
Castle McCulloch was the perfect venue for our ceremony and reception. We wanted something whimsical and romantic, yet affordable with many customizable packages to fit our budget. We landed on the Great Hall for both our ceremony and reception with a cocktail hour on the Great Hall patio. If you want the true Castle McCulloch experience, you should go with the Great Hall. Our guest count was about 60, about 15 people below the max for the space. They have other smaller and larger options as well.
The staff was friendly, helpful, and responsive. Rebecca and Kellye are awesome!
I highly recommend attending one of the Castle's Bridal shows. It was great to meet so many vendors in person and we went with several preferred vendors thanks to this. There are additional discounts if you book with preferred vendors, though none are required.
There are many lovely spots around the grounds that made for some absolutely stunning photos.
Leah F.
5.0
AWARD WINNER
Thanks to recommendations from couples on The Knot
Castle McCulloch is a wedding venue located in Jamestown, NC, just over an hour away from Charlotte. Originally constructed in 1832, the mansion offers luxurious, historic facilities that are surrounded by 60 acres of wooded grounds.
** Please visit the pricing tab to see the latest package deals for the 2024 and 2025 seasons. **
Castle McCulloch can be characterized by its distinct style reminiscent of European royalty. Though situated in North Carolina, the venue allows couples and their loved ones to experience beautiful settings similar to the castles found across the Continent. The Great Hall features an eye-catching cathedral ceiling under which couples can dine, dance, and celebrate with loved ones. The interior's leaded glass windows, wrought-iron chandeliers, and beautiful wood floors highlight the mansion's original decadence. Those celebrating will be transported back to the Victorian Era when they step into the Crystal Garden. Due to its beveled glass walls and Grecian columns, it offers a classically beautiful setting where milestone occasions can take place. The event space is beautifully lit by an impressive crystal chandelier in the center of its 42-foot ceiling, adding to the elegant ambiance. With multiple indoor and outdoor celebration sites to choose from, couples are sure to find a setting that aligns with their one-of-a-kind visions.
The event team at Castle McCulloch is dedicated to creating unforgettable celebrations amidst their luxurious property. To simplify planning experiences, couples are invited to select from the venue's comprehensive wedding packages. Options for intimate gatherings and elopements are also available. Packages can be customized to meet unique needs, featuring services such as catering, bartending, floral design, entertainment, photo booth rentals, and more.
What You'll Love About Castle McCulloch
Couples highlighted their efficiency, friendliness, and accommodating nature. They also appreciated the intimate setting and beautiful surroundings, creating a fantasy wedding ambiance and ensuring a memorable experience. Check out the review section for more information.
Veteran-owned Business
42+ years in business
Speaks English
Small team (2-10 members)
Amenities + details
Amenities
Ceremony Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Settings
Ballroom
Beach
Waterfront
Castle
Estate
Historic Venue
Tented
Trees
Venue Service Offerings
Bar & Drinks
Bar Rental
Cakes & Desserts
Cupcakes
Other Desserts
Destination Weddings
Destination Wedding Packages
Destination Wedding Planning
Food & Catering
Planning
Destination Wedding Planning
Wedding Design
Rentals & Equipment
Tents
Service Staff
Transportation
Shuttle Service
Awards and Affiliations
2022 'Best of Weddings'
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Join couples who chose award-winning vendors for their wedding
Reviews
4.4
out of 5.089 reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Castle McCulloch is a stunning, fairytale-like venue with beautiful grounds and multiple ceremony/reception spaces, with the Great Hall highly recommended. Reviewers praised the responsive, accommodating staff, flexible packages, and vendor shows. Minor quirks include a nonadjacent dressing-room bathroom and muted entrance cues.Review photos
Showing slide number 1 out of 9
Charity W
Highlighted review.
5.0
5/07/2025
I wish that I could give more stars to Castle Mcculloch, the staff were all so amazing and extremely above and beyond helpful. Kellye, Stacy and Rebecca were all so amazing on our ...
big day and planning up to the day of as well. The day went so perfect! ♥️
Jillian M
5.0
4/26/2026
The castle was very accommodating. Now I dont see why the Bride's dressing room isnt directly connected to a bathroom but it could be worse. I dealt with Rebecca and she was fast i...
n responding to all of my questions. We got a great deal on the whole price. The bartender they had was very friendly. The grounds are empty of customers during bridal shoot and they let you take whatever kind of pictures you choose. They had no issue adding an extra table for my party favors. Bride can make a unique entrance, just know you cant hear when your supposed to come out so you need a way to signal for that. They were fine with me bringing a baby gate for my runaway toddler who loves stairs.
Any questions?
Leah F
5.0
12/29/2025
Castle McCulloch was the perfect venue for our ceremony and reception. We wanted something whimsical and romantic, yet affordable with many customizable packages to fit our budget....
We landed on the Great Hall for both our ceremony and reception with a cocktail hour on the Great Hall patio. If you want the true Castle McCulloch experience, you should go with the Great Hall. Our guest count was about 60, about 15 people below the max for the space. They have other smaller and larger options as well.
The staff was friendly, helpful, and responsive. Rebecca and Kellye are awesome!
I highly recommend attending one of the Castle's Bridal shows. It was great to meet so many vendors in person and we went with several preferred vendors thanks to this. There are additional discounts if you book with preferred vendors, though none are required.
There are many lovely spots around the grounds that made for some absolutely stunning photos.
Jamie W
5.0
12/12/2025
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ A Fairytale Come True at Castle McCulloch!
From the moment I first performed at this majestic venue 14 years ago as a 16-year-old, Castle McCulloch became my dream w...
edding location—and it exceeded every single expectation for my fall wedding. It was, quite simply, the most perfect day.
The scenery was breathtaking, offering the ideal fall backdrop. The venue itself strikes a phenomenal balance, feeling incredibly formal and elegant while maintaining a relaxed and welcoming atmosphere for all our guests.
Exceptional Staff & Coordination
The entire team at Castle McCulloch was so genuinely kind and accommodating. A special, massive thank you must go to our wedding coordinator, Kellye. She is an absolute superstar! Kellye ensured I felt completely comfortable and at ease throughout the day. She was on top of everything, making sure the entire schedule went off without a single hitch. Because of her dedication, I could truly relax and enjoy every moment of my wedding.
The Photography Experience
Our photographer was phenomenal, capturing every shot we wanted and so much more! They took the time to focus on the little details and tirelessly worked to get the most perfect, dreamy shots. We now have a collection of photos that beautifully tell the story of our day.
This venue is a dream. The combination of its stunning grounds, the seamless formality, and the incredible, dedicated staff—especially Kellye—made for a wedding I truly couldn't have asked to be any better. Thank you, Castle McCulloch, for making my dream a reality!
Holly G
5.0
7/19/2024
We absolutely LOVED this venue. Paulette and her team made everything easy and always got back to me in a reasonable amount of time anytime I had a question. The venue is also STUN...
NING both in person and in pictures.
Melanie C
5.0
10/15/2023
If you’re in the southeast and looking for a smaller castle venue for your wedding, look no further! They have multiple ceremony and reception locations to choose from on the prope...
rty and multiple packages, including all-inclusive, to choose from so you can have your dream wedding. We chose the Great Hall and Queen’s Chamber and it was the perfect backdrop for our Scottish wedding. Dark and moody, it set the stage for an intimate ceremony illuminated with the bright reds in our tartans. Ashellee was our coordinator and you won’t find a more fun, accommodating, and friendly person! She offered amazing suggestions for our reception and I’m so thankful! I can’t remember the name of the young lady that tan herself ragged the day of the wedding trying to make sure things were just-so, especially with the large amount of decorating that needed to be done and taken down. Our bartender Tevin was a warm and kind addition to our day. We chose the a la carte option so we could decorate our own way. Our friends and family traveled from multiple states because they were so excited, not only for us, but for the venue. Thank you to the entire staff for making our day a fantasy wedding come true!
C T
4.0
9/19/2022
I worked a wedding here last weekend. Samantha made sure that everything went smooth and helped out SO much.
Jacqueline S
5.0
9/18/2022
I had my wedding at the Crystal Garden 4 days ago, and everything was great. Samantha did such an excellent job the day of the wedding with making sure everything was executed. Our...
guests enjoyed themselves, and the vendors were great as well!!
Lynn A
5.0
9/08/2022
Our daughter was married at the Castle yesterday, and Samantha and the CM team couldn’t have been more wonderful and helpful. It’s a gorgeous venue for a small wedding, and the all...
-inclusive package far exceeded all expectations. Fabulous photographer, excellent officiant, delicious cake, and an absolutely perfect ceremony. Thank you for making the day so special!
Dymone M
1.0
8/05/2022
1) They are not good with communication. I had left several messages with concerns and wouldn't get a call back for days. Keep in mind we had already started to make payments on th...
e venue.
2) We had a meeting and it went great but when we wanted to go to the crystal garden we were left outside for about 10-20 minutes waiting for someone to unlock the door. nobody ever came, we called and nobody answered and we had to go back to the castle and tell them we were still waiting. I had my 3 month old nephew and it was around 90 degrees outside.
3) they are scammers they told us that a bar would cost about $700 and we said we would have a dry wedding because it was out of our budget and then they dropped the price $200. we still denied because they clearly were after money.
4) it was time for our rehearsal and we had no instruction on where we should go so we went straight to the garden and was rudely greeted by a lady in there. she then left after a few minutes and we continued to go through our rehearsal when another couple had appeared. they were schedule for the garden the same day we were promised the garden for our rehearsal
5) On the day of our wedding we was met with microaggression and racist comments and our guest were harassed. when we contacted the castle nobody contacted us back on the issue. no apology has been issued.
Jerry A
5.0
5/19/2022
The venue was perfect for the event, I worked with Alexis a lot getting ready for the big day and the building manager (Samantha) was absolutely incredible the day of - I can't tel...
l you how many times she came to my rescue!
Latrenda B
1.0
1/10/2022
We visited the castle and decided on this venue (Great Hall). I spoke with Victoria Marsh and have emails only to call later ready to book and Alexis Dalton provided vendors for th...
e reception along with details. Alexis stated that we could NOT book until 9 months out. So today 1-10-2022 we called to book for 11-10-2022 and Alexis has booked the Great Hall for the entire day. When asked about booking 9 months out, Alexis stated that this was the date range! My math is 11-1=10. Being an event planner, I’ve decided to take this to a higher level, post on FB and on my blog. Money was never an issue. We were only doing what Alexis advised. Please, please, please save all emails and get everything in writing. Shame on the Event Coordinator at Castle McCulloch 01-10-2022
Ashley L
5.0
12/18/2021
We got married at Castle McCulloch with the intimate wedding package on November 16, 2021, and overall we HIGHLY recommend them! This venue is ABSOLUTELY beautiful, and so unique....
Very helpful and friendly staff. We worked with Stephanie as our wedding coordinator, and she was pretty much always very helpful in responding to my many, many questions as the bride. The only tiny negative part of our experience is when the videographer asked 2 weeks before the wedding for a run-down of all movements during the ceremony, and I asked Stephanie if she was the right person to ask. She told me that if I wanted assistance with this, I would need to hire a full wedding coordinator. I just wish I had known there was a difference at the beginning, to avoid confusion. But overall we had an amazing experience at this wedding venue. We are SO happy we got married here. It was an unforgettable experience. Note: we got the King and Queen thrones, the beer/wine bar, and the inside door flowers added on, and they far exceeded our expectations!
Vanessa P
5.0
12/17/2021
We had our wedding at Castle McCulloch. The ceremony and reception were amazing. They provided just about everything you will need. It is a gorgeous location, and plenty of space f...
or what we needed. If you’re looking for a simplified wedding planning process, the staff and vendors provided will take care of you. Thank you for being a part of our big day!
Tanya A
5.0
11/18/2021
Getting married at Castle McCulloch had been a dream of mine since I was little. When we got engaged, it was my first and only stop. Everyone there was so helpful in making sure we...
could make everything happen. Our guests were so impressed by the castle and all the beautiful scenery of the property, and it made for unforgettable photos that we will cherish for a lifetime.
The best thing about the castle is that they will work within your budget to find a way to make the event you want happen. We'd never considered a Sunday wedding, but it made the most financial sense for us. Paulette convinced us that it wouldn't be disruptive for our guests, and she was completely right. That suggestion helped us achieve our dream wedding exactly the way we wanted it.
Amanda H
5.0
9/15/2021
The Castle is such a beautiful venue! Their onsite manager was so accommodating and kept in touch with us the entire day of the wedding in case we needed anything. Just make sure y...
ou read all the fine print and confirm all details at the finalizing meeting.
Lynette M
5.0
2/04/2021
This venue is breathtakingly beautiful! With friendly and helpful staff, and the history behind this hidden gem, it completed the atmosphere that our daughter wanted and made her w...
edding day beautiful and perfect! You absolutely have to check it out!
Response from Castle McCulloch on 02/10/2021
Lynette,
Thank you for your kind words! This is why we do what we do, to bring wedding dr...
eams to reality & make it a day they will never forget! We are glad to hear it was everything your daughter dreamed of.
Ginger K
5.0
1/06/2021
We ended up not choosing this venue for our wedding, but I have to give Castle McCulloch a shining review and recommendation! The venue itself is so beautiful, and they'll work wit...
h you and your budget to make the wedding of your dreams a reality. Paulette was incredibly kind and answered every question with expertise. Castle McCulloch is a castle straight out of a fairytale, and the Crystal Garden Ballroom is gorgeous, too! All-around, the venue is great and the staff is genuine and helpful. Definitely recommend Castle McCulloch!
Response from Castle McCulloch on 02/10/2021
Ginger,
Thank you for your kind words and recommendation! We are sad that we are unable t...
o host your special day but we hope it is everything you dream of and more!
Shawn B
1.0
5/22/2020
I had planned my daughter’s wedding for October, 2020, but with the state our world is in right now with Covid-19, we weren’t comfortable moving forward ( we had a lot of guests w...
ho would have had to fly in, including many elderly). When I called to cancel, I was told, no, I couldn’t get my money back, but if I wanted to apply that money to another event, within a year, then I could. NO! I don’t need or want another event, because, frankly, I’m not sure what the upcoming year will bring! I just wanted my money back, but they refused, stating it was there “policy” to not refund. Really?? We are in the middle of a pandemic and you’re not willing to compromise?? Shame on you. Poor business practice! I will not now, or ever, recommend this venue...please beware if you are considering this venue!
Kara B
5.0
3/28/2020
Wonderful venue!
Response from Castle McCulloch on 06/25/2020
Thank you for taking a moment to rate and review your Castle McCulloch experience with 5 ...
⭐⭐⭐⭐⭐'s! We greatly appreciate your feedback.
Madison H
5.0
1/05/2020
We had our rehearsal dinner and wedding at Castle McCulloch in December 2019 and everything was beyond perfect! It was easy to contact the castle staff when planning, the venue was...
gorgeous, and everything was how we expected/planned! This was the perfect location for our small intimate wedding. Paulette was great at communicating quickly prior to our events, accommodating our last minute floor plan changes, and reassuring us that everything will be perfect. Our day of contacts (Stephanie for rehearsal dinner and Andrew for wedding) were both present for anything that was needed and quick to make any last minute accommodations. I would highly recommend Castle McCulloch to anyone looking for an amazing unique event venue!
Response from Castle McCulloch on 06/25/2020
Thank you so much for taking the time to rate and review your Castle McCulloch experience ...
with 5 ⭐⭐⭐⭐⭐ 's! We too must agree that Paulette, Stephanie, and Andrew are all three indeed amazing people and are all highly valued employees here at Castle McCulloch.
Rebecca R
3.0
1/02/2020
Beautiful venue but there are some issues. The first lady we were dealing with, Ashley, was very unprofessional. She then got a new job or something else and we were dealing with P...
aulette. The day I go to pay my balance, I found out that we had paid extra for a liquor bar package when we clearly specified that we were not having liquor we were only going to have wine and beer. Then on the wedding day they put out a tip jar for the bartender even though we were paying $30 a person just to have the bar, when most people just drank the tea that the caterer provided. I thought they should've asked our permission for the tip jar. many of our guests felt they could use the bar because they didn't bring cash for a tip.
Also we paid for the iron works package and we only had part of what we paid for.
Shannon R
5.0
12/28/2019
Great staff, super friendly and knowledgeable! Made us feel like we were their friends and family! Gorgeous location, just the best time!!
Kat C
4.0
7/13/2019
Beautiful venue with really nice staff. They made sure things went smoothly the day of, and were around to help and be accommodating the whole season leading up. Only hiccup was af...
ter spending an extensive amount of time planning the layout for the day of set up, they didn’t seem to communicate that with the person who was there and she wasn’t up to date with how it was decided, my coordinator wasn’t there yet so I had to spend some time directing set up instead of focusing on getting ready. Afterwards, it all went smoothly.
Ritika B
5.0
4/09/2019
This place is magical. It's a castle!!! My wedding here was like a fairy tale wedding, it was everything I had imagined it to be and more. This venue is beautiful and oh so elegant...
. Our point of contact here was Paulette and she is great to work with. She really put in effort in making sure we had everything we wanted. The day of coordination by her staff was great too. Malaysia and Kelly were assisting us that day and we're very happy with their coordination. Everything went smoothly. I literally do not have a single complaint. It was perfect!
Shannon B
4.0
1/17/2019
Everyone was incredibly helpful and super nice!
Jessica E
5.0
12/12/2018
The castle was the absolute perfect place for our small intimate ceremony. Not only was the staff extremely friendly, they went above and beyond to ensure that our wedding was ever...
ything we could imagine. To top it off, our event manager, Malaysia, saved the day for me. I had a custom bouquet made and my mom and I left it at the house. I was at a complete loss of what to do to rectify the situation. Malaysia grabbed some of our extra flowers we had used to decorate the venue and made me a bouquet about a ten minutes before I had to walk down the aisle. She really saved the day for me!
Working with the castle was easy and fun. I highly recommend it if you are looking for a classy, elegant ceremony space!
Gloria W
5.0
11/28/2018
This venue is beautiful. I attended my niece's wedding and it was amazing. The manager Malaysia went above and beyond to make sure my niece was happy on her big day. She was pleas...
ant accommodating in everyway. Thanks again for everything!
Jaylin G
5.0
11/26/2018
Malaysia Castle was a great help to me and my family this weekend. She is a awesome building manager that help make the wedding day perfect.
Tanya M
5.0
9/14/2018
We had our wedding on the Hillside Terrace and Crystal Gardens, and it was beautiful. This was a July wedding, so the trees were lush and green, the sun was shining, and yes it was...
warm but there's a creek in the back and full shade, so everyone was fine. Then it was up to the Crystal Gardens for the (air conditioned) dancing. Because the staff and the vendors are so familiar with the venue, they run it like clockwork. And as a bride who's being ambushed by everyone and everything all at once, that's very comforting and makes things sooo much easier. There were a lot of rules, but the staff were very clear about them and were there to answer your questions, and they let you bring your own alcohol! Which also contributed to it being a venue that looked like it carried a price tag much heftier than it actually does. We were super pleased with how it all went.
Tevin W
5.0
8/15/2018
Malaysia Castle helped us make sure everything was in place for our wedding with everything from making sure the order of the people in the wedding party came down she was on point...
and very courteous while addressing any family concerns. Then she talk to manger for us about a communication issue, so she took it in her hands to accommodate each and every guest. She also helped with the wedding flow. Malaysia also remained positive while Under a lot of pressure and she should be recognized for her hard work and dedication.
Response from Castle McCulloch on 08/15/2018
Hi Tevin! Thank you so much for taking the time to rate and review your Castle McCulloch e...
xperience! We too must agree that, Malaysia is indeed, an amazing person and a highly valued employee here at Castle McCulloch.
Rakhee J
5.0
8/11/2018
Castle McCulloch is like a dream come true. We celebrated our 25th anniversary.
Excellent service and everything went smooth with all the events.
I will highly recommend this ...
place.
Anna D
5.0
8/07/2018
Everything was great! Fabulous to work with, great with scheduling. All the staff are very friendly and professional.
Jeffrey C
5.0
7/29/2018
This is such a neat place to have a wedding catering was awesome there was a server named Alicia I was watching her because she works so hard and was so polite such an awesome serv...
er she was so sweet and hard-working
Jennifer M
5.0
6/28/2018
We couldn’t have asked for a more beautiful venue. Our pics were stunning. The entire staff was curtious and professional.
Response from Castle McCulloch on 06/28/2018
Thank you so much for taking the time to write us your review! It was a pleasure getting t...
o be part of such a special day!
Matthew S
5.0
6/21/2018
Castle McCulloch is a small but absolutely beautiful venue. Even driving to the castle itself feels like you are traveling through a tree-lined tunnel toward a medieval fantasy lan...
d. A moat with wildlife surrounds it, and large doors open up to medieval paintings, a suit of armor, and a massive chandelier. It was perfect for our theme of The Legend of Zelda. Paulette was great to work with. She was prompt when it came to replying to our emails, and she accommodated us as much as she could while keeping the venue rules in mind.
We admittedly had some issues with the building manager during the wedding. She was a bit pushy, and she repeatedly approached my husband, who was supposed to be enjoying himself, about whether or not we were going to purchase an extra hour for the night. I am still giving this venue five stars, however, because the positive outweighed the negative by far.
Hannah S
5.0
5/18/2018
My wife and I recently married at Castle McCulloch. The venue was absolutely beautiful. Our event supervisor Elaina was amazing. She did eveything for us throughout the evening fro...
m set up to coordinating events to clean up. We highly recommend this place as a venue. Exceeded our expectations.
Lucy K
5.0
1/19/2018
Tis a dream to have a wedding reception in a Castle! The location is originally a gold mine and what a treasure! In planning an express timeline wedding in six months, we discover...
ed a jewel. Castle McCulloch and the Crystal Garden is a picturesque site in the Triad that accommodates an incredibly BEAUTIFUL wedding reception. The venue and price goes unmatched for the wonderful experience. The well-oiled wedding machine that we encountered made every single detail a pleasure! The Castle manager Kellie is a superb representative to make all come together for the venue. We utilized the Castle McCulloch's preferred wedding vendors and that made our planning process a smooth and enjoyable experience. Because the preferred vendors understand the internal workings of the Castle, everyone came together to make our wedding reception a remarkable event. Countless guests have commented that it was the most perfect and elegant wedding reception they have ever attended. This could not have happened without each element of the Castle McCulloch coming together to work as a dream wedding team! Go Castle! As I write this, I am over the moon excited that Castle McCulloch as a stunning wedding venue and their preferred wedding vendors are the ultimate wedding professionals working together to make our wedding reception a lovely success. The Castle Preferred Vendors operating together, knowing the details of the venue they are working in, and weaving together their business talents was evident at our marvelous winter wedding reception. I also strongly recommend attending the Castle’s seasonal Eat, Drink, and Be Married Bridal Show Expo to meet the wondrous wedding vendors in person and see Castle McCulloch in it’s glory.
Kim H
1.0
8/23/2017
This is the most uncoordinated place I have ever encountered! While the venue can look nice, the staff and facilities are atrocious. The bride has a room upstairs but must call som...
eone and wait to have access to the restroom anytime she needs it. The castle did not turn on the air conditioning to an acceptable level. Even our DJ, who has worked there several times complained to the staff for us. We rented two bars and staff for our wedding and the castle neglected to put out the red wine we provided until very late in the evening when the bride noticed her guests not drinking red wine. When she went to the bar and asked why the red wine was not out for guests, she was told there was no red wine. Upon insisting, the castle miraculously found the wine (at 10 pm). Then, days after the wedding the couple received a call saying the castle found more red wine that belonged to them.
For decorating, the castle removed lighting fixtures which had been present the week earlier. Several item that were paid for could not be used since the castle removed outlets. Thousands of dollars down the drain because the castle did not inform their preferred vendor of the change.
If you ever call the castle and have to deal with Paulette - run as fast as you can. She does not care about you or your event. She does not know prices, tries to force the "norm" on you and is inflexible. She couldn't even do things via email many times. Very out dated and not worth taking even a minute to talk with her. If you insists on using this venue, demand to work with someone other than Paulette.
Ar the time we initially viewed the venue the pond was nice, the day of our wedding it was terribly brown. The carpet on the outdoor patio is in sore need of replacement .
Guests cannot leave their cars on site overnight after the wedding. We were not informed of this before the wedding and had to go get our car after the reception was well over. Terrible communication and very inflexible.
Stephanie L
5.0
7/19/2017
Our wedding was this past Sunday and everything was perfect. Kellie made sure everything went smooth and for me not to worry even when I kept asking if everything was good! She kep...
t complimenting us on how great we were and how beautiful everything was but she was so awesome herself! Thank you so much Kellie!
Anonymous
5.0
4/14/2017
I am not sure we could have had a more perfect venue. The planning stage was wonderful. The facilities are really good and the staff is very accommodating. We had our event toni...
ght and Gina was the manager of our event. She was TOTALLY awesome. We showed up a bit unprepared for a couple of things and she jumped right in to help. Her personality was perfect in working with us. Our bartender, Joel, was also awesome. The onsite staff tonight made this the perfect venue!
Kori L
5.0
2/08/2017
Beautiful Venue!!! Wonderful Staff! Having the wedding inside was perfect, because it rained that day :) No need for a Plan B.
Najwa M
1.0
12/22/2016
I was very excited about hoping to host my winter wedding here, but after dealing with Gina Mitchell I refuse to work with such a rude and unprofessional person. My fiancé set an ...
appointment with her for a specific day at 10:00 am on the dot, my fiancé and my sister arrived and nobody was out there. They called Gina several times and she didn't pick up. After about the 4th time she finally picked up and she spoke to my fiancé very crudely. Saying she "needs more information", what information could you need, all we wanted was a tour of the venue. never got to see the place, terrible customer service from her.
Margeaux N
5.0
11/15/2016
What a beautiful venue!! We had a vintage themed wedding that played perfectly with the castle's stone and wood. The candle light and iron works added to the ambiance and we had th...
e most perfect evening!!
Shelley S
5.0
11/07/2016
We absolutely loved having our wedding and reception in the Great Hall at Castle McCulloch! Paulette made the planning process very smooth. When the weather took a bad turn, the st...
aff worked very hard to get our ceremony moved inside and during the reception to make sure everything ran smoothly. All our guests are still raving about! Highly recommend this beautiful venue!
Drew R
4.0
11/05/2016
We chose Castle McCulloch to because of all the wonderful reviews we read – Our parents had a 50th anniversary this year and we wanted to surprise them with family and friends at a...
gathering there – We contacted Castle McCulloch in September and scheduled the event for the following July – Unfortunately our dad was diagnosed with cancer a few months after we scheduled it – We decided due to the steady stream of chemo treatments and the uncertainty as to how he would be affected that we would cancel the event – My sister called them in March and explained the situation and cancelled the event – Unfortunately there was a bit of miscommunication and we thought we wouldn't be able to get a refund because the contract states no refunds - We were glad to see that they helped us get everything worked out and issued a full refund for the cancelled event - It is great to have a company who is willing to work with you and make sure all your needs are met - I wish we had been able to hold our event at such a great place
Robin B
4.0
10/31/2016
I had my wedding here on Friday 10/21/16. There are a lot of hidden fees in their contract for example there's a 30% (of your venue price)outside catering fee, if you don't choose...
their preferred cater. There was a $1500 difference in price if we moved the wedding from Friday to Saturday. Due to a couple of family members passing this year, we thought about changing the wedding to next year, and we were told there was an almost $4000 difference. No one could explain why the price difference was so grand, that was just the price for next year. So we pushed forward with the wedding this year. We had the Crystal Ballroom and Hillside Terrace for our wedding venue. They failed to tell us it was furniture market weekend, so hotel accommodations for my guest were unable to be arranged. My maid of honor wanted to surprise me with an event planner to set up a floral photo booth for my reception, but she was told she couldn't be allowed in before 4:30. My wedding began at 6:30, all she wanted to do was come in set up the floral wall, and leave, but because of the time schedule the event planner had to cancel it. We had the venue from 4:30pm-11pm, which the wedding began at 6:30pm. 2 hours is not realistic when getting a bride and her bridesmaids ready. There was another wedding taken place across the venue, which we didn't have any problems with their guest. The venue is not well marked if another wedding is taken place. My Husband had signs made to direct our guest to the correct entrance and parking lot. The signs became very helpful because gps will have all guest come to the first entrance. In all, the ceremony came out beautiful, even the night time pictures were absolutely amazing.
Kay R
5.0
10/19/2016
Great Venue! Had my daughter's wedding there. Is so beautiful the grounds. the castle. The staff is the best, all you have to do is ask and its done. Fall is beautiful had a 6pm we...
dding outside and reception in the castle. Beautiful setting.
Gemma R
5.0
7/11/2016
We all loved this venue - it made for a beautiful setting for our day. Our guests were truly astonished and everyone though it was incredible.
Gina was fabulous at helping arrange...
everything and things went very smoothly - we wanted to stay until 1am and they accommodated this for us too.
Tammy from castle catering helped out with some other bits for setting up etc which was also super helpful and everything came together perfect.
Just a little note to anyone re the bar as I thought this was included in the price, it's actually not so make sure you know how many hours and for how many people you are paying for otherwise it could surprise you later on.
I would highly recommend booking here for a day to remember.
Alicia B
5.0
6/11/2016
Gina & Paulette were helpful throughout the planning, and Karyn helped with the execution of our wedding. The Castle was exquisite, and the staff as helpful as they could be. We ca...
n't thank them enough for helping to make our special day so memorable.
Want to book a visit?
Start the convo
*=Required
Use this secure form to reach out and share your wedding vision.
Wedding vendors in Jamestown
Castle McCulloch's photos
Why use The Knot to message vendors?
Messaging our verified vendors on The Knot is free, safe and secure. Conveniently track vendor messages and planning details all in one place. Our mobile apps make it easy to stay in touch with vendors while you're on‑the‑go. For personalized pricing and package details, sending the vendor a message is the fastest way to get info.