My husband and I stayed here last month and had our wedding reception here. As far as event planning, the staff was excellent, though I did feel I had to double-check a lot of ite...ms myself in terms of charges, event details and room block changes - some of that is the fact that I was an event planner myself, but, I did find some errors. However, the catering coordinator Sylvia and the reservations director Andrew Lopez were extremely pleasant and very responsive, and really lovely to work with! Our wedding was beautiful and the staff did an exceptional job making sure guests were happy, food and beverages were excellent although at some point in the night the signature drinks got a little overly sweet as the bartenders must have deviated from the recipe. To be fair, open bar for 120 people can't be easy. Yewbi, the banquet captain was out of this world, she made the wedding reception so perfect for my husband and I. As for guest stay, the hotel staff was very pleasant, the bell hops went above and beyond. Most of the rooms are in need of an update, but the suite where we stayed was gorgeous with an unbeatable view. We waited quite a long time to get into the room, 3 hours to be exact, and found that early check-in requests weren't accommodated for anyone, but, that's not guaranteed. They are also extremely accommodating about late check-out (which explains the issue with early check in, and was appreciated!). We did find some old bacon in the microwave of our suite, which was disappointing given how long we waited for it to be cleaned. Even more disappointing was the fact that I called with this complaint at 9 am the day before my wedding and by 4 pm the room was still not cleaned. That should have been taken care of immediately - YUCK. Overall, a positive experience with some opportunities for improvement! I would absolutely recommend this hotel for San Diego brides...despite any mistakes (bacon included), I wouldn't change a thing about our wedding weekend, and the staff here did an incredible job of making it all happen.