Catered Affairs

Very disappointed with business. Paula gave a $14 per person price for my sister's wedding and then a month before the wedding day called to say the price she gave was wrong, and the real price would actually be $21 per person. Now we are left without a caterer a month before the wedding.

We hired Catered Affairs to cater our wedding. While the food was great, it was incredibly stressful trying to communicate with them; weeks would go by without a response from her, and when we did get a response they rarely answered our (fairly basic and reasonable) questions. It was never possible to do a tasting, even though that was something that we had requested and were looking forward to. On the day of they did not serve some of the food that we had selected. Overall the vendor noted that there were some personal issues happening at the time of our wedding. While we were sympathetic, it was really difficult trying to arrange food and details for so many guests when the caterer was non-responsive. If I had it to do over again, I would have hired someone else.

Awful! Food was very good but they forgot the dressing flavors we had discussed. Very hard to communicate with and had to be asked repeatedly the same questions. Obviously lost our meeting notes. I was especially disappointed because we were told everything for the reception would be set up nad lit when we got there with the doors locked. Well the dorrs were not locked and my family had to ask repeatedly why nothing was ready. Food arrived late so cocktail hour wasnt even ready on time. Was rude when asked why no cookies had been refilled all night? The food tasted good but the service was awful and very hard to deal with.

Ignorant rude SOB's. Tried to meet with these people to go over catering options and sample food. Scheduled a meeting, and wanted to verify the time a few days beforehand and they told me it wasn't going to work for them, but if I wanted to, I could meet her staff at her house. I agreed and drove an hour to Altoona, when I got to her house there was a note on the door that said baby sleeping, so instead of ringing the doorbell I knocked softly. Clearly, no one was home because there were no cars in the driveway. I decided to wait thirty minutes to see if her staff showed up, no one ever showed. I also called the number on the website as well as her husbands call phone and no one answered either. They I sent her an email saying that we would need to reschedule and to this day I haven't heard from them. I was totally shocked after 36 emails back and forth that someone would treat me this way.

We did not select this caterer, they were the only option at the Laurel Lodge. That being said, if given the choice I know I would not have used them. Communication was poor from the very beginning. She was late or forgot every meeting we set up. Lost our meeting notes more than once. Treated all my concerns as trivial. Also, she kept talking about all these other lavish weddings she had done, wasted a lot of our time when we wanted to be planning OUR wedding. The week leading up to the wedding was very stressful. No clear communication on what would be ours/their responsibilities. Said she would be there the Friday before to go over everything for the wedding day, did not show, did not call, sent an email. She left in the middle of set up Saturday, when we came to the venue no one was there and didn't come back until an hour before the ceremony. I had no idea if there would even be food at my wedding given all the times she had failed to show up to meetings. Served the wrong food. Everyone did enjoy the food but I didnt, I was still very mad about how the whole day went. I should have been able to enjoy my wedding and relax, instead I was having people track down our caterer. The rolls were hard. I loved all our other vendors, but Catered Affairs was a huge mistake. Very unprofessional!

We heard wonderful things about this business. We were disappointed when four items that we ordered were not there! Rolls were hard, salad dressing was to be at each table. It was not. Water was not at tables. Cookie table was to be replenished throughout the evening and it was not. We did receive money off our bill after expressing our concerns but... That one special night will never be able to be repeated. Really wish we could say better things. Owners are kind people but just so much went wrong. Roast beef was delicious.

You know when you go to a wedding and you are starving and impatiently waiting for dinner to start? Then your table gets called, you sit down, and the food is cold and horrible?? Well this does not happen with Paula Binus and the staff at Catered Affairs! The food was absolutely WONDERFUL. We had to have our wedding ceremony at the reception site due to a rainy day. Catered Affairs pulled everything together for us and the ceremony was absolutely perfect. Paula also serves as a wedding planner the whole way through. She was a huge help in answering all of my crazy questions.

Very nice when we first met with her, but didn't keep good contact throughout planning. She likes to try to make you choose her favorite other vendors. I called a week before the wedding to finalize things(figuire out what all needed to be done) and she flipped out on me telling me not to worry about it, and not to tell her how to do her job, which I never did. Very rude and unprofessional. I had family make cookies for a cookie table, and she said she would place them, some cookies never made it to the table, and weren't sent home with us afterwards. People said they saw the waiters leaving with plates of cookies. Dinner was good, presentation was okay, customer service terrible. To do it all over again I'd use another caterer. She also bad-mouthed my wedding set up and presentation as she was giving a tour to another couple thinking about hiring her. Very disappointed with her.

Stay away! They have awful response time. Do not communicate well at all! Food was good but not worth the headache that came with them! Could not even get the bill correct. Thank goodness that I reviewed everything because they were over charging us big time! They could not even provide a floor plan of the space. Bartender was extremely rude. Not worth a penny! I cried the week leading up to my wedding because of a nasty email they sent me when I asked for a floorplan. Awful, awful customer service!!