CBD Events LLC dba Catering By Dale
About This Vendor
Catering For Your Lifestyle
CBD Events provides full service catering, bar service (when needed) and planning services. Our Food Truck can also be considered when available.
Details
Business Attributes
Woman-owned Business
Cuisine
American, BBQ, Cajun, Chinese, Eastern European, French, Fusion, Greek, Hawaiian, Indian, Italian, Japanese, Korean, Latin American, Mexican, Middle Eastern, Northeastern, Seafood, Southern, Southwestern, Specialty, Thai
Dietary Options
Dairy Free, Gluten Free, Kosher, Nut Free, Organic, Sugar Free, Vegan, Vegetarian
Food & Catering
Buffet, Catering Clean Up, Catering Delivery & Setup, Chef Stations, Family Style, Food Trucks, Menu Tastings, Passed Appetizers, Seated Meal, Servers
Pricing for CBD Events LLC dba Catering By Dale
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CBD Events LLC dba Catering By Dale Reviews
4.1 out of 5.0
16 reviews
5 Star
62%
4 Star
19%
3 Star
0%
2 Star
0%
1 Star
19%
CBD events/Catering By Dale is a nightmare for brides & grooms who should be focusing on having fun on their own wedding day! It’s really unfortunate, because I can see that when Dale was there, they had a different, positive reputation. Howev...
er, Susan is scattered, unresponsive, and combative when you approach her with any issues.
***My review is way over The Knot's character limit, so please see facebook for all the details/my full review.***
DO NOT use this company! They canceled on me 10 days before my wedding was supposed to take place! They were extremely unresponsive and would not answer any of my questions, I had to email multiple times in order for them to respond. I signed w...
ith them late June to cater my wedding, I tried reaching out a month before the wedding she didn't respond for two weeks.. During the weeks leading up to the wedding I asked multiple times about finalizing the menu, and if the menu was going to be able to meety now husbands dietary needs to which she always avoided the question, making it very obvious his dietary needs would be somehow forgotten the day of the wedding. I was also having issues with the rental company they use, they don't tell you ahead of time but they ONLY use a specific rental company. She finally canceled saying it was too short notice to focus on new clients ( We signed our contract in JUNE, not a new client!), it was too short notice to focus on the menu being changed to meet our dietary needs, the rental company wasn't going to work out, and she wasn't familiar with the hall we were having the reception in and they hadn't had a walk through of the space. She never once tried to see the church hall, and the. Never tried to fix the issues just canceled on me. Do not use this company unless you want to be treated the same way!
We had a good overall experience with CBD -- most importantly the food is and cocktails were DELICIOUS and the servers were amazing, so the day of experience was wonderful. We had a very long engagement (4 years) and over time some things got l...
ost in translation such as linen/dish rentals, and response turnaround overall could have been a bit quicker for me. That being said, Covid really did a number on the wedding industry and overall I am very happy with our experience and would book again!
Response from the Vendor on 10/18/2021
Carrie,
We so enjoyed working with you and I agree.....it was spotty with communication given staffing issues this fall when school began and the influx of business we took on. Everyone in our industry is working overtime and owners are doing ...
more than ever. So I do appreciate you understanding on that aspect.....you were very sweet to post this and I know our team loved you! I got your texts and we can talk tomorrow? Would love to catch up! Thanks Carrie for the nice review. I really did enjoy our conversations.
Susan
Any questions?
Beyond Horrible! So extremely disappointing. Unprofessional, unresponsive, disorganized and the meals and service were not worth the money at all!!!! Staff was very slow, confused and with no direction. Prices for meals were increased week...
s before event and meals were luke warm or cold! Don’t waste your hard earned money and experience the embarrassment for your guests in a lifetime event like this.
Response from the Vendor on 10/18/2021
Dear Liz,
We enjoyed the planning up until the day of the wedding and were dealing with the same issue this entire industry is having to deal with, that of a shortage in staff. It would have been great to have more staff on with this wedding g...
iven the territory our team had to cover to bring out the food from the cook tent from afar. With several employees having to get tested last minute for covid, we had to exchange our normal team out for 3 others who could fill in for those who had not yet received their tests back. This has been such an unfortunate and common issue in our industry.
Our team really tried to give their best and we are sorry to see such a poor review given all of the rest of the positive reviews we have received. I would have rather had a phone call to discuss this professionally.
We will certainly have a discussion about this wedding but our team thought it went well and heard wonderful reviews from some of y our guests.
You had hired wedding coordinators so we are not really sure how this could have been as you stated, given they were onsite to provide their expertise. As far as pricing, everyone knows that food costs have soared. We have hired a consultant to assist us during these tough times to insure we are keeping above water and did have to pass on the extra costs to our clients. With weddings, like this one, that booked over a year ago, food costs are not the same as they were at the signing of the contract. Our apologies for that.
.
Response from the Vendor on 10/18/2021
John,
Thank you!
It was a pleasure working with you guys!
Susan
Our entire experience with Catering by Dale, from start to finish, was personal, professional and wonderful. They are a team of experienced wedding professionals who go above and beyond just a food and beverage service. In addition to their d...
elicious food and seamless service, Susan also provided wedding coordination services for us leading up to and day-of our wedding. I was so confident with everything that they had planned that I was actually able to show up and enjoy the party as a guest and not be worried about the details. Not only is the team organized and professional but the food is incredible and beautifully plated, matching the quality of a five-star restaurant experience. We had so many of our guests comment on how amazing the food was, as well as the cocktails. I would absolutely recommend Catering by Dale for their great value, professional service and delicious food.
Response from the Vendor on 10/18/2021
Ellen,
I just noticed this review when I was poking around.....thank you so much! You were such a beautiful couple to work with and I thoroughly enjoyed every minute of our time together in the planning process right to end with pics with you...
r fam!
Thanks again!
Susan
We've partnered with Catering By Dale four times in the last five years. CBD is unique in their ability to provide a high end product to sophisticated audiences providing a unique experiential and culinary event.
The wedding was spectacular.....
.. made glorious despite the weather.... and the unique corporate events yielded a surprising uptick in orders and phone calls.
We highly recommend CBD.
Mark Renkert, Mcsl, Chair
Smart Holdings USA
smartvt.org
Response from the Vendor on 10/18/2021
Thank you Mark!
It has always been a pleasure doing all of your large corporate events.
We look forward to working with you again when it works! This response is so delayed as I never go on this platform, but thank you for the wonderful revi...
ew!
Til the next time .....
Susan
We loved the food from Catering by Dale -- there's no question they prepare some of the most delicious dishes. Our event planner, Cher, was superb the day of our wedding. The one draw-back was in the organization and communication leading up to...
our wedding. Pricing was not clear and it took a while to get our questions answered. Don't be afraid to ask questions - they're happy to help when something doesn't look right on your estimates.
Cher was our wedding planner and event hostess. She had everything running smoothly, every detail perfect. Everyone felt relaxed and could enjoy the day. The staff was professional and friendly, The food was phenomenal. Every tenderloin stea...
k, and there were many, came out perfectly medium rare. The chicken with cognac sauce was also superb. We are so happy with this service and highly recommend them.
We recently worked with Catering by Dale for our June 3 wedding. We had an incredible experience with them - working both with Dale developing the menu and Mary, the event coordinator. We were in communication with them throughout the year in t...
he planning process, and both were respectful and prompt. The food was delicious & reflected our vision exactly. Mary did an amazing job making the day feel like a breeze - our wedding was all that we dreamt of and that day there was not an ounce of stress or uncertainty about what might happen, she took care of it all!
My husband Luc and I got married one year ago on August 1, 2015. Dale and her team provided absolutely amazing support and service for our wedding! Everyone raved (and still does!) about our food, saying it was the best wedding food they ever h...
ad. It was a true pleasure working with Dale, Mary Norton and the team. They were warm and welcoming from the start, and felt like family in the end. I highly recommend Catering by Dale to anyone and everyone! Thank you, Dale!
Fantastic food and wonderful service! Cher and Dale worked with us regularly in the months preceding our wedding and were so flexible as we changed our menu several times. We received endless compliments on the food at our wedding! Thank you Ch...
er, Dale and your wonderful team!
My daughter had a destination autumn wedding in Vt.
Dale was great to work with. Most of our correspondences were through email and she was very prompt answering any questions/concerns we had.
The food was amazing! Many compliments from ou...
r guests.
The staff was professional and efficient during the reception.
Can't say enough about Wendy, the wedding
co-ordinator , she was most helpful, kind and sweet!
A great experience working with CBD - making the day that much more special!
I used Catering by Dale for my June 9 wedding in Shelburne Vermont. The food was excellent and she was very creative and flexible. She worked with American Flatbread (we wanted to incorporate the pizza oven) and she baked Cookie Love cookies fo...
r us (we provided the dough). Her event coordinator, Cher, was excellent as well. You don't have to worry about anything with her in charge! And, the chef Garrett was fun and obviously was behind the great food. I'd highly recommend hiring them!
Dale did a fantastic job at my wedding. I gave Dale a clear budget and she found ways to serve the food that I wanted within that budget. The food was beautifully presented and was delicious. One thing that really stood out for me was the helpf...
ullness of Dale's staff. They were incredible. Dale's staff includes a wedding coordinator-type person (in this case, Mary) who jelped me stick to my schedule and made sure she was thinking of all of the little details. She helped make the day a perfect one and I am so grateful for that!
Dale was recommended to us by site managers at several sites we considered, not only as a popular caterer for weddings, but as a caterer that the site managers call when they host parties in their personal lives.
Dale is very creative--we g...
ave her an idea of what we like to eat, and she put together a delicious menu for us in minutes. I called her in a panic after having sub-par food at another local wedding, and she promptly organized a tasting and meeting with her head chef, Garret, who showed us around the very clean kitchen and talked about his locally-sourced produce while we sampled his delicious creations.
Cher, Dale's Event Coordinator, went above and beyond to make sure all of the decor was set up exactly how I wanted it. One or two problems arose, and Cher handled them so well, I think the end result was better than my original plans.
Dale & company were a delight to work with. I will absolutely call her again for any future catering needs!
Contact Info for CBD Events LLC dba Catering By Dale
South Burlington, VT
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CBD Events LLC dba Catering By Dale