Joe was very easy to work with and straightforward. There were some issues the occurred that I will not hold against Cescaphe Trolley.
Two days before our wedding day, I received... a call from Cescaphe Trolley that we will not have a trolley for our wedding day since it is in the shop. They ordered a part, but it was not the right one. I was then told that they had reserved a limo bus, seating airport style, and that the drive that we would have received great reviews. In addition, we received half of our money back, which was very fair. I will not hold Cescaphe responsible for taking the time to call me and make me aware of the situation as well as booking a bus service for us. It did give me piece of mind, especially 2 days before the wedding. Which again, given the circumstances, I will not hold that against them.
I will say I was disappointed about what we got instead. We were promised a Limo bus and an amazing driver and honestly it just wasn't what we got. It was just a white bus and our driver was hard to communicate with while on the bus, so there wasn't any music and when we asked for the air to be turned on we got heat.
I am sure if it had been Cescaphe, it would have been superb service, but the other company that we were set up with via Cescaphe was not outstanding.