Chicago Marriott Naperville

made! Would highly recommend to anyone looking to do wedding ceremony, reception, all in a one stop shop. Had great food and service across the board from the get ready rooms the day of the ceremony, to the food at the reception, to the farewell brunch send off the next morning. Simply outstanding.

awkward though but nothing to overly ruin the experience. I still liked it.

th things changing the week of the wedding and helped us with our shuttle service with changes in pictures the day before the wedding. The room block pricing was competitive and the rooms were great.

ugh the hotel and everything was delicious! All of our guests were super excited about the taco bar we had for lunch! The hotel was very flexible with adding some rooms to our block after we found out there were going to be more people staying there than we expected. My husband and I were very impressed with the courtesy shown to us and our guests by all of the hotel staff. They made sure we had some hors d'oeuvres to munch on and coffee before the reception and everyone was very friendly! We had a great time!

oked my block OVER a year in advance, and up until the week of my wedding, this hotel painted a picture that it would be great, but that is not what happened. (Background that my husbands family is all from the East coast, therefore all needed rooms, we ended up having close to 30 rooms booked) I’ll just list all the terrible things that happened. First, I requested early check in numerous times and was told “it would be noted.” Check in is at 3:00, and when I arrived at 2:57, they informed me my room wasn’t ready. After I questioned what time check in was—they decided my room was ready. We were given a “junior suite,” and when my dad went to ask if this was their bridal suite they told him I “never requested the bridal suite.” So my fault for thinking that booking through the event coordinator with a wedding block indicated a bridal suite...that’s not the case with this hotel I guess. So after my dad complained, and about 45 minutes of waiting and trying to figure out what to do— we were finally moved to a different room. The next day when my bridal party checked in (5 rooms), the rooms again were not ready, after specifically requesting early check in for them as well. After over an hour of waiting and numerous phone calls to the front desk (all while trying to take pictures for the wedding) the rooms still were not ready, but they had other rooms on the same floor they could give—why they didn’t do that right away instead of the hour wait is beyond me. Then, at the end of the night, we had too many guests that would not fit in the shuttle back to the hotel, so we called to see if they could send an additional shuttle (especially since the bride and groom did not fit in) and they hung up on my maid of honor after abruptly saying “we’ve sent the last shuttle. There’s no more.” Lastly, when we checked out, they told us that we were required to pay for our room on our wedding night...which was supposed to be included in our block. All in all, this hotel was not accommodating, was not helpful, and really made it clear they do not care about making not only a bride, but a customer who brought them a lot of business happy. If you have another option for your wedding (which you definitely do in the area) use it.

s. Victoria was great at helping to make our ideas come to life. Our reception was amazing - the food was delicious, the service was outstanding, and the room decor was beautiful. The hotel is beautifully decorated and was the back drop for many of our photos. The bridal suite was a really nice perk with our wedding package! And the champagne and strawberries in our room were a wonderful surprise from Victoria. We highly recommend Chicago Marriott Naperville for your wedding venue. It's the total package!

and Reception at the Marriott and Victoria could not have been any more amazing. She worked with our budget and all our needs for decorations, tables, food, etc. We ended up having last minute cancellations and changes and she was prompt to accommodate and help us with whatever we needed. The food was AMAZING, the staff were so polite and helpful and Victoria was fantastic. I highly recommend having your wedding at the Marriott. The space is beautiful and the staff is top notch!

from the time they checked in to check out The food was utterly amazing - Our wedding cake was top notch There was renovations at the time and we barely noticed

ggestions and helped make my special day come together flawlessly! Thank you so much for the attention to details, amazing food, and fun memories!

as perfect. The food was amazing and we got compliments on how well the ballroom was set up throughout the entire night. We genuinely couldn’t imagine our Wedding anywhere else and we’re so glad to have picked this hotel for our venue!! Thank you Victoria for all of your efforts, we are so happy! #BestDayEver

e is not a single thing I would have changed. Victoria is absolutely awesome. From our first meeting up until the day of she made the process so easy. She is extremely responsive and had great ideas. Our guests are still talking about how awesome the food was, which was very important to us. We had 60 rooms booked in our block and decided to host a brunch the next morning. The entire weekend was perfect and we cannot thank Victoria and team enough!

edible! Victoria was amazing, she thought every detail through. One of the most stressful days of my life easily became one of the best days ever. I never had to worry about a thing. I definitely recommend letting the team at the Marriott take care of you on one of your biggest days!

The venue looked amazing. Everyone commented on how great the venue and food was. The engineering staff made the sparkler send off a huge success. We had 60 hotel rooms booked with friends and family. They were all impressed with the hotel. The staff was so attentive. We had a buffet breakfast on Sunday for our guests. It was so good. I would highly recommend this venue for a wedding reception. Victoria and her staff made sure it was truly THE BEST DAY EVER!

nd did everything possible to make our wedding weekend absolutely perfect. We booked the DuPage Boardroom as our getting ready room, and they did a fantastic job with the food and providing the equipment our hair and makeup artists needed! We also had our Farewell Brunch in the hotel as well, which was great. Our guests raved about the hotel! Easily one of our best vendors.

guests have not stopped raving about how "top-notch" the Marriott was. They provided us with beautiful linens and accents for each table as well as the head table. I would use their venue again in a heartbeat.

affordable pricing, and the two complimentary shuttle trips to and from our venue. The guests appreciated the cleanliness of the hotel, as well as the fact that the bar was open once our wedding was over and we returned for the night. I worked with Veronica and Amanda throughout the planning process, and I can't say enough positive things about them both. My fiancé and I had the king executive suite, where my bridesmaids and I got our hair and makeup done before we went to the venue. There was plenty of room, and even though I didn't request a freshening up of the room during the wedding, they did so anyway. It was such a nice gesture and surprise! I highly recommend this hotel for anyone getting married in the Naperville area!

rom out of state. I stumbled across Kim and this venue after I ran into some problems with my original venue. Kim was so kind and helped keep my nerves at bay. She was so accommodating when it came to the few times I was in town. She always made it a priority to see me. We had a totally customized menu for the wedding, and with Kim's help and in coordination with the chef, people are STILL talking about how amazing our wedding food was. I am so beyond grateful for Kim and her team. Thank you so much. I will forever cherish the memories from our wedding and it's all thanks to you Kim!! ~Sana

od was delicious and the cake was delicious and gorgeous! Highly recommend the Marriott!

e was very prompt and on top of everything. It really made it a smooth process. The room itself was gorgeous! Everyone from my wedding continues to make comments on how awesome the food was. It was everything I could have wanted and more! I am so happy I went with this venue!

wanted the wedding reception to be and executed it flawlessly. The Chicago Marriott Naperville was a perfect place to have a wedding The lobby is just as beautiful as the reception room. The staff was top notch. The food was excellent. The rooms are clean and updated. All this provided a wonderful wedding experience for my daughter and son in law.

e so accommodating and excited for us and willing to go above and beyond to give us what we wanted. Everything was perfect and we are especially impressed with the meals! The food was cooked perfectly. Nothing but great reviews from us and all our wedding guests! We could not have been happier with our venue.

e-brand liquor, chivari chairs, and that's rare. Victoria is a ROCK STAR wedding planner. She really wants your day to be successful and has the best suggestions to make tailored to you. I never worried, and she let me be as hands-off or hands-on as I wanted. She was quick to respond, customized the package to our budget, helped us pull off some nice projection of old photos and videos. I didn't even see the space until after my ceremony at Cantigny. I just dropped a bunch of boxes in her office and told her to get wild and lay it all out. And she did, and being in events myself, that was NOT easy, and I STILL had zero concerns because her quality of character and knowledge/creativity is masterful. The food was great (crab cakes =winner...dim sum appetizer, UM YEAH...), the cake was BELOVED by guests. They grow their own honey on the roof and make honeycake. I even sent a picture to Victoria of these fake tealights on drape for the head table backdrop, and we made it happen! Yes, Marriott is an awesome company, but it's really VICTORIA you're getting...and she's worth every dang penny. The front desk needs some help...they dropped the ball on our room block rate a few times when our guests tried to reserve, and although our wedding party was promised to surround the hospitality suite we got, there were random guests next door who ended up giving us a noise complaint. But they let us party in the lobby until 3AM, so it wasn't bad. ;) MINOR details. Did I mention Marriott is now the largest hotel chain and you'll get major travel points? That was a perk we didn't think about until we booked. We had a southwest card, and since marriott's a partner....our venue bill got us double points. We have like 4 roundtrips now. AND you get 50,000 marriott points. If you do it right, a chunk of your honeymoon is already paid for. Of course it feels trivial to talk about front desk and airline points when I could be bragging about Victoria, the venue staff, chefs, bartenders, and facilities. STELLAR experience, you know how to throw a dang party, Marrriott. :)

o to after the reception, the service itself was subpar. We may have just come in at a bad time, but there were 2 turnovers of who we worked with on the events team within the 8 months that we were booked with them. The actual people were very nice, but we had 3 separate occurrences of technical difficulties with the block website (it was telling people that there were no rooms left so they were panicking, when actually there were A LOT and we needed to hit a certain number of rooms in order to not get charged), and by the end we were so sick of hearing about issues with their system. It all turned out fine in the end, but it created a lot more work for my family and I. The day after brunch was pretty and the room we had was spacious and private.

write another. We worked with Kyra and Tara early on until Victoria came aboard. From the first meeting with Victoria, all my fears and worries went away. I knew everything was in good hands. She was my eyes and ears for everything. Her and I emailed and talked back and forth consistently. She helped all my ideas come alive from the ties on the the chair to our unique "U" shaped head table. She was always easy to get in contact with and always replied right away. The tasting process at the Chicago Naperville Marriott is also amazing. The table you sit at is set up of a mock of how the real table would be with the chairs and linen etc. You get to taste EVERYTHING with regular portion sizes. On the day of our wedding, everything was beyond perfect. Victoria was there when the reception to make sure things went as planned. The staff was definitely great. My husbands great father was unable to stay for the dinner, and they were nice enough to pack him his plate to go! Still to this day, people continue to tell us great things about our reception. The chef Erica did an amazing job with our cake and it was delicious! We couldn't have had such an amazing wedding without picking the Marriott and the help of Victoria! I highly recommend the Marriott for anyone's reception!!

nine) She had sighed and rolled her eyes when we checked in. Other than that, room was amazing and view was terrific.

spots. All of them felt cramped, or cheap, or worn-out, or straight-up cheesy. Then we saw the Marriott, and we knew almost immediately it was what we wanted. It felt homey, while still a little modern, and clean, in good-repair, and just... warm. We met with Victoria, who helped us coordinate everything, and was our eyes and ears for the next 8 months. She guided us through everything from food and cake to linens and decor; we lived nearly two hours away, and were unable to drive up more than a few times, and Victoria made sure we were able to know what was happening, taking photos, drawing illustrations, and more. She was, at times, nearly a mind-reader, making sure that small details we might not have thought of (uplighting, for one) were accounted for. Victoria made the process of planning a reception as painless as we could have hoped! The staff were outstanding as well, and took care of our guests and ourselves, going well above and beyond our expectations, and the food was amazing. All of this, and well-within budget! We definitely recommend the Chicago Naperville Marriott!

wedding weekend. The hotel lobby is a great space for guests to stay for a weekend with the lounge area, restaurant and bar. The hotel rooms are updated, and very pleasant.

met her, until the moment we hugged her goodnight on our wedding day, she did everything in her power to make sure we were happy with everything. We can't thank her enough. In addition to having such a wonderful wedding coordinator, the venue itself is beautiful. The main ballroom is spacious and hotel's recent renovations are amazing. The lobby is really breath-taking. Lots of areas to take photos, from the orange diner style bar to the wall of suite cases. The food service was delicious, the honey cake alone is worth booking your wedding at this hotel :) Thanks Vicky and thank you Marriott!

ng the shuttles that we had scheduled for our guests to arrive at our venue arrived to our venue 20 minutes late resulting in a late start to the ceremony and the rest of the evening. They also did not provide good customer service at the end of the stay when settling the bill. The rooms are nice, but I cannot recommend them for guest accommodations.

rom the moment we signed the contract, we were reaching out to Kyra with questions and she was quick to respond each time. By the time the day came around, I felt like Kyra knew everything I would need and had planned for it. We are so appreciative!!

d working with them and loved the venue. It was a perfect day!

t attentive to me the day of the wedding, and I'm disappointed with a few other things. About the ceremony: I had specified (multiple times) that I didn't want a stage. I was not happy to see a stage set up on my wedding day. Well, they left it up. And none of us had prepared for walking up steps. I DIDN'T want to walk up steps in my dress; that was the whole point of not having a stage. How do you mess that up? The wedding details clearly stated "no stage" and they set up a stage. As for the reception: we requested amber lighting, we had neon green lights (I'm not kidding. Our colors were red and ivory; you can imagine what the green looked like). We had a candy bar and there were supposed to be bags for the guests to take candy home - no bags (they were going to be the favors, which means the guests left without favors). By the time we got up to our room around 12am, my husband and I were exhausted, starving, and a little irritated, thanks to an extremely annoying videographer. We missed our opportunity to enjoy the food and lovely desserts that had been so happily selected months ago, and I was surprised the Marriott staff didn't package up food for us and leave it in our room, as I know other vendors do. There was a tiny tray of four chocolate covered strawberries on the bed, so we ate those and then finished off a half-eaten bag of snack mix sitting on a table. We stayed at the Marriott two nights and were charged a third. Fortunately, I caught this on our receipt as we were leaving and I went right back to the front desk and they refunded our money, which was nice. Oh, and one other thing - if we wanted to use wifi in our room, there was a charge of $9.95. For wifi. Come on, even McDonald's has free wifi! All of this aside, yes, I would recommend the Marriott to anyone. Most of these mistakes/disappointments are things only my husband and I were aware of. Everyone who attended our wedding told us it was the best wedding they've ever been to. I honestly believe it's all thanks to our dj, who was spectacular.

ped us with the vision for the day, with accommodating our wishes, working with our budget and most of all, making it a wonderful day and a fun experience the whole way through the process. I highly recommend this venue. We had our ceremony and reception here and it was where all of our out-of-town guests stayed. All with total satisfaction. If I were doing it all over again, I would choose the Marriott Chicago Naperville again!

nswered. We started with Kyra and I would highly recommend either one! They did a great job and we were very happy with the result!!

s last second as she was sure we wouldn't like them and that was definitely the right call! Everyone said their food was fantastic and was not "normal wedding food"! The bridal suite was a great size for the large group we had getting ready in the morning!

ille was the best decision we made. Kyra was fabulous! The hotel is very lucky to have her! She was attentive, thorough, responsive and extremely accommodating. The treatment the entire staff gave not only my husband, and me but our entire family as well, was unparalleled. (And this started from day one of us meeting through the many months that followed.) The hotel surpassed our expectations (and let me add, I was not the easy/laid back client). I cannot say enough good things about Kyra and her ability to take the time to know her clients and their needs. Again, best decision we made and Kyra deserves a raise!

ly fashion. Thanks to Kyra, we had the wedding of our dreams. I was unable to visualize what I wanted for my wedding which caused much anxiety, and Kyra was there to help/guide me the entire way. Kyra was in constant contact, and was always available when I had a "freak out" moment. Her expertise in her field was very present throughout our journey. There was never a moment of doubt about tablecloths, napkin colors, chair covers, table arrangements...ect! Anything you could think of, Kyra had it under control. I would recommend using the Chicago Marriott of Naperville to any soon-to-be bride! Several months later I am STILL hearing people rave about the food and venue! It all came together more perfect than I could have ever imagined, and that was thanks to everyone at the Marriott.

ces from our reception and Marriott had the arrangements ready for us before we began our brunch. Hotel was excellent for all guests!

staff. We were initially insure if we could afford their wedding packages, but their wedding coordinator worked with our budget and making the most of what we could afford. They already had a created afternoon wedding package at a great discount from the evening menus. Our guests raved about the decor, colorful lighting design, and hotel atmosphere all weekend. Looking back, we would have selected this venue again and again.

n late too.

Wedding Coordinator, worked tirelessly to ensure that we had everything in place. We were so impressed by her attention to detail, willingness to go the extra mile, and fun and friendly demeanor that put all of use to ease! The venue itself was incredible and our guests loved their stay. The rooms are new and spacious, and the hotel has great amenities, such as the printing center, the breakfast restaurant, the bar/dining area, the in-hotel Starbucks, and the new patios (which were great mingling spots for guests). The majority of our guests were coming from out-of-state and had never been to the hotel before - Numerous guests complimented the venue and also mentioned how impressed they were at how smoothly everything was run, and how accommodating the hotel management and staff were. I'd highly recommend the Marriott & Kyra to any future brides! We had the perfect wedding!

irst couple to do so)! The day of the wedding planner Kyra was great, she was literally there every step of the way to make sure things ran smoothly. For all of the services we received the price was great! We were able to customize a wedding package to meet our needs. The only complaint I heard was when it came to food allergies. My mom's best friend has severe food allergies and had a special meal ordered, it took them several tries to deliver her the correct meal.

them about a month or two before our wedding! We had a last minute change and had to find a new venue, all you brides know how stressful this can be. Thing is we didn't have a huge budget and we wanted to be able to self cater the food. It is so difficult to find nice places that allow you to do this. We were able to get everything we needed for the wedding in budget and having the hotel staff take care of everything just made it so much less stressful. I would suggest them to anyone!

a was EXCEPTIONAL! She made the planning process so easy and our event was beautiful! She went above and beyond! As soon as I got off the limo the bustle of my dress already broke, Kyra took me straight to her office where she sewed it back up. My parents were highly impressed with Kyra as well! While we were off taking pictures she was with my parents showing them the reception room and answering all their questions. We had exceptional service throughout the planning process, during check-in, during the reception, and into breakfast and check-out the next morning. The food was amazing! At wedding receptions you typically expect sub-par food, but this could have have been anymore wrong for the Marriott Naperville! We were so impressed by the quality and quantity of food provided! The steak was one of the best steaks I have ever had! The Filet Mignon was huge and cooked perfectly! I never expected the food to be such a highlight of our wedding but it definitely was! Every course of our meal was amazing! The pastry chef did an amazing job with our wedding cake (it tasted like an oreo cake, YUM). We added an additional dessert which was a S'mores Parfait and it was such a hit, we are still hearing our friends and family talk about it! The hotel staff was so friendly and accommodating! Every single staff member we encountered dropped what they were doing to answer our questions or accommodate our request. At one point during the dinner service part of my dress got steps on and the bustle came out. I was on my way to the bathroom with my MOH to pin up the fallen pieces and the manager was there as soon was I walked out the reception doors and asked if I needed anything, I told him what I was doing and he said to go back up to the head table and he will call the front desk and find a staff member who could help me. Within minutes one of the front desk girls was on her hands and knees pinning up the pieces of my dress! Everyone was so helpful and kind! We would recommend the Chicago Marriott Naperville to anyone we know who is looking for a reception venue! Words really can not express our level of satisfaction! We are so happy that we chose to spend the most important day of our lives at the Chicago Marriott Naperville!

ul our food was and how smooth the reception was. They will make your day truly wonderful.