Lock in 2024 Package Prices for your 2025 wedding!
Jillian Hardt
MANAGER
Typically responds within 24h
AWARD WINNER (1X)
Thanks to recommendations from couples on The Knot
Located in award winning Naperville, The Chicago Marriott Naperville has been a staple of this community for over 12 years and continues to be the #1 full-service Marriott hotel in the Chicagoland Market. Chicago Marriott Naperville offers a variety of event spaces, from outdoor patios to intimate indoor spaces to elegant ballrooms. Each event and reception site provides its own individual appeal; for example, 18-foot ceilings and oversized windows allowing an abundance of light to stream through the windows. In addition to these elements, your guests are able to enjoy expansive foyers as well as a spacious lobby area. Multiple room configurations are available to customize the space and ensure a comfortable experience for all. The modern decor and landscaped grounds are an ideal backdrop for photos. When your guests are ready to retire for the evening, they will enjoy upscale, on-site accommodations. They can also enjoy an indoor pool and whirlpool as well as on-site dining during their stay.
The hotel provides all-inclusive packages to ease the planning process and Marriott Certified Planners, who are on-property to coordinate the full details of your day.
Services Offered
The hotel provides all-inclusive packages to ease the wedding planning process and Marriott Certified Wedding Planners, who are on-property to coordinate the full details of your day. Packages include a open bar, three to four-course dinner, custom wedding cake, custom Chiavari chairs and covers, a bridal suite, and various lighting options. For your first wedding anniversary, couples can enjoy a free one-night stay at the hotel to celebrate the occasion.
Accommodations
424 upscale rooms and suites are available for out-of-town guests. With a convenient location in the western suburbs just off of I-88 near dining and entertainment with free parking, the charms of Naperville and allure of downtown Chicago are at your doorstep.
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Pricing details
Starting prices
Reception
Contact for price
Reception
Contact for price
Ceremony
$500
Bar services
Contact for price
Catering
Contact for price
- Couples usually spend $121
- Starting prices don't include service fees, taxes, gratuity, and rental fees.
- Guest count and seasonality may also affect prices. Peak season for this venue is May-Jul and Sept-Oct.
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Reach out and share your wedding details.
Amenities + details
Amenities
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Guest Capacity
300+
Settings
Ballroom
Hotel
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Food & Catering
Planning
Rentals & Equipment
Service Staff
Transportation
Shuttle Service
Awards and Affiliations
Any questions?
Meet the team
Jillian Hardt
Manager
I am Marriott Certified Wedding Planner with years of hospitality experience. As you are beginning to plan one of the most important days of your life allow me the opportunity to be your expert! The Chicago Marriott Naperville has been a staple of this community for over 12 years and continues to be the #1 full-service Marriott hotel in the Chicagoland Market. Location, experience and service are important to the success of your big day. I will be your partner from start to finish to ensure this day will not be forgotten.
Availability
Reviews
4.8
out of 5.051 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
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Emily K
5.0
9/29/2024
This was an excellent hotel to use as a wedding block for The Morton Arboretum. It was a courtesy block. The set up was easy and the staff communicative. We, the bride and groom, stayed there the night before and night of our wedding. They upgraded our room to a suite which was spacious and had a nice shower. I highly recommend this hotel.
Geri S
5.0
8/02/2024
We had our daughter's wedding on 7/27/24 and wanted to share our joy at the organization, friendliness, and preparation led by Kimberly Stafford and the entire staff. Wow! We can't thank you enough for taking our ideas and adding so much to their phenomenal day. The captains, wait staff, and desk staff at Marriott Naperville were Top Notch! Everyone was friendly and helpful each step of the way. Our guests commented on all of the delicious food so please relay this to the chef and servers who delivered it hot and at a good pace. The bellmen and daytime and overnight desk staff were friendly and helpful as we wrangled our many items in and out that weekend.
We really appreciate how Kimberly, in particular. We know that her guiding touch was at the heart of the perfection of the day. We put the "Big Day" in Marriott Naperville's hands and you delivered everything and more!
We know that you all are used to the level of service provided, as evidenced by the quick turnover for the next day's events. Please know that we noticed all of Marriott Naperville's kindness and attention to detail and you all made us feel like we were the main event of 2024! Thank You and keep making others feel so special!
Any questions?
Morgan F
5.0
10/26/2022
We loved the Marriott for our hotel option!!! Our guests loved the rooms and the lobby was fun to hang out in after we got back from our reception. We were able to coordinate a breakfast the day after the wedding (they do not allow outside food/drink to be catered in just FYI), and everyone was super helpful and accommodating, especially when it came to distributing welcome bags to our guests when they checked in. No shuttles were available to bring our guests back and forth from the venue to the hotel, but it was only a 10 minute drive. Highly recommend!
Sean R
5.0
1/13/2022
Had our NYE wedding here and it went off without so much as a hitch! Amanda and her team were simply outstanding to work with and went above and beyond to fulfill every request we made! Would highly recommend to anyone looking to do wedding ceremony, reception, all in a one stop shop. Had great food and service across the board from the get ready rooms the day of the ceremony, to the food at the reception, to the farewell brunch send off the next morning. Simply outstanding.
Eira H
4.0
1/14/2020
Used them for my wedding day to get ready with my bridesmaids for my August wedding. The location is great, staff is friendly and service was pretty awesome. The room was a little awkward though but nothing to overly ruin the experience. I still liked it.
Sarah R
5.0
11/27/2019
We used Chicago Marriott Naperville as our room block and place to get ready for our wedding. Lauri was great to work with and super accommodating to our needs. She was flexible with things changing the week of the wedding and helped us with our shuttle service with changes in pictures the day before the wedding. The room block pricing was competitive and the rooms were great.
Katrina S
5.0
10/16/2019
Our day was absolutely magical. We had an Indian-American fusion wedding and it was helpful to have a venue that was used to hosting events like this. we catered half the food through the hotel and everything was delicious! All of our guests were super excited about the taco bar we had for lunch! The hotel was very flexible with adding some rooms to our block after we found out there were going to be more people staying there than we expected. My husband and I were very impressed with the courtesy shown to us and our guests by all of the hotel staff. They made sure we had some hors d'oeuvres to munch on and coffee before the reception and everyone was very friendly! We had a great time!
Beth C
1.0
6/24/2019
This was THE WORST part of my otherwise flawless wedding. I don’t normally write reviews, but if I can save one bride the stress this place caused, this review is worth it.
I booked my block OVER a year in advance, and up until the week of my wedding, this hotel painted a picture that it would be great, but that is not what happened. (Background that my husbands family is all from the East coast, therefore all needed rooms, we ended up having close to 30 rooms booked) I’ll just list all the terrible things that happened. First, I requested early check in numerous times and was told “it would be noted.” Check in is at 3:00, and when I arrived at 2:57, they informed me my room wasn’t ready. After I questioned what time check in was—they decided my room was ready. We were given a “junior suite,” and when my dad went to ask if this was their bridal suite they told him I “never requested the bridal suite.” So my fault for thinking that booking through the event coordinator with a wedding block indicated a bridal suite...that’s not the case with this hotel I guess. So after my dad complained, and about 45 minutes of waiting and trying to figure out what to do— we were finally moved to a different room.
The next day when my bridal party checked in (5 rooms), the rooms again were not ready, after specifically requesting early check in for them as well. After over an hour of waiting and numerous phone calls to the front desk (all while trying to take pictures for the wedding) the rooms still were not ready, but they had other rooms on the same floor they could give—why they didn’t do that right away instead of the hour wait is beyond me.
Then, at the end of the night, we had too many guests that would not fit in the shuttle back to the hotel, so we called to see if they could send an additional shuttle (especially since the bride and groom did not fit in) and they hung up on my maid of honor after abruptly saying “we’ve sent the last shuttle. There’s no more.”
Lastly, when we checked out, they told us that we were required to pay for our room on our wedding night...which was supposed to be included in our block.
All in all, this hotel was not accommodating, was not helpful, and really made it clear they do not care about making not only a bride, but a customer who brought them a lot of business happy.
If you have another option for your wedding (which you definitely do in the area) use it.
Nancy H
5.0
12/01/2018
Victoria, our wedding coordinator at Chicago Marriott Naperville, was amazing to work with. She was great with the details and follow through, and very quick to respond to questions. Victoria was great at helping to make our ideas come to life. Our reception was amazing - the food was delicious, the service was outstanding, and the room decor was beautiful. The hotel is beautifully decorated and was the back drop for many of our photos. The bridal suite was a really nice perk with our wedding package! And the champagne and strawberries in our room were a wonderful surprise from Victoria. We highly recommend Chicago Marriott Naperville for your wedding venue. It's the total package!
response 12/01/2018
You two were the sweetest couple to work with! It was so fun making your package unique ...
to you like adding the buckeye candies and creating a really great set up in the ballroom for you and your guests. Best of luck to you and Harry!!
Sarah C
5.0
11/30/2018
My husband and I knew we wanted to have a small wedding. From the moment we met Victoria and viewed the banquet space we knew this is where we would marry. We had both our Ceremony and Reception at the Marriott and Victoria could not have been any more amazing. She worked with our budget and all our needs for decorations, tables, food, etc. We ended up having last minute cancellations and changes and she was prompt to accommodate and help us with whatever we needed. The food was AMAZING, the staff were so polite and helpful and Victoria was fantastic. I highly recommend having your wedding at the Marriott. The space is beautiful and the staff is top notch!
response 11/30/2018
Sarah, it was so fun to work with you! I loved your small guest list that could let you f...
ocus on the details and really make them count. Congratulations again!
CARIN M
5.0
10/30/2018
What an amazing venue, Victoria and staff made the whole experience so easy and she went above and beyond to make our day memorable and fun
Guests raved about the service from the time they checked in to check out
The food was utterly amazing - Our wedding cake was top notch
There was renovations at the time and we barely noticed
response 10/30/2018
We loved having your ceremony and reception here and creating a unique menu for your guest...
s! Almost your one your anniversary now - congratulations!
Becky F
5.0
10/28/2018
Working with Victoria and entire staff at the Chicago Marriott Naperville for my wedding was amazing from start to finish! The staff is very professional, offered so many great suggestions and helped make my special day come together flawlessly! Thank you so much for the attention to details, amazing food, and fun memories!
response 10/30/2018
I'm glad that we were able to provide you with a perfect wedding day! With your ceremony ...
and reception, your wardrobe change, etc. you had a lot of details to implement and that is what made your day so unique!!
Nicole G
5.0
10/27/2018
Victoria and the entire Chicago Marriott Naperville exceeded our expectations. Victoria went out of her way, added special touches, and stayed late for us to make sure everything was perfect.
The food was amazing and we got compliments on how well the ballroom was set up throughout the entire night.
We genuinely couldn’t imagine our Wedding anywhere else and we’re so glad to have picked this hotel for our venue!! Thank you Victoria for all of your efforts, we are so happy! #BestDayEver
response 10/27/2018
Well you all hold a special place in our Marriott hearts, and we were honored to have host...
ed for you! It was a stunning day for a stunning couple!
Stephanie M
5.0
10/27/2018
If I could give 10 stars I would! We recently had our wedding reception at the Chicago Marriott Naperville. From the food, to the decor to the service, everything was perfect. There is not a single thing I would have changed. Victoria is absolutely awesome. From our first meeting up until the day of she made the process so easy. She is extremely responsive and had great ideas. Our guests are still talking about how awesome the food was, which was very important to us. We had 60 rooms booked in our block and decided to host a brunch the next morning. The entire weekend was perfect and we cannot thank Victoria and team enough!
response 10/27/2018
Thank you Stephanie! It was a special day celebrating you and Alan, and I am so happy the...
day turned out as perfect as it did. I just helped make your ideas come to life. Stay in touch and we can't want to celebrate other life events with you and your family!
Annie P
5.0
10/27/2018
I am so glad I chose to get married at the Chicago Marriott Naperville. Not only was it the perfect venue to host the amount of people I invited, but the staff were absolutely incredible! Victoria was amazing, she thought every detail through. One of the most stressful days of my life easily became one of the best days ever. I never had to worry about a thing. I definitely recommend letting the team at the Marriott take care of you on one of your biggest days!
response 10/30/2018
Even with just your ceremony here, our team was really able to make it unique and fabulous...
! Thanks for being laid back so we could show you what we are capable of!
Karen N
5.0
10/27/2018
We had our daughters’s reception at the Chicago Marriott Naperville on 9/22/18. It was an absolutely perfect event. Victoria was amazing. She made sure everything ran smoothly. The venue looked amazing. Everyone commented on how great the venue and food was. The engineering staff made the sparkler send off a huge success. We had 60 hotel rooms booked with friends and family. They were all impressed with the hotel. The staff was so attentive. We had a buffet breakfast on Sunday for our guests. It was so good.
I would highly recommend this venue for a wedding reception. Victoria and her staff made sure it was truly THE BEST DAY EVER!
response 10/27/2018
That is our job, to make each and every wedding unique and THE BEST! Our jobs are also a ...
bit easier when we have the best Mother of The Brides to work with. So thank you for your kind words. Who doesn't love the convenience of a hotel wedding? All your guests certainly did!
Kristen G
5.0
10/23/2018
We chose this hotel for our room block, and we did not anticipate how WONDERFUL they would be! Victoria was an absolute joy to work with, as she was extraordinarily accommodating and did everything possible to make our wedding weekend absolutely perfect. We booked the DuPage Boardroom as our getting ready room, and they did a fantastic job with the food and providing the equipment our hair and makeup artists needed! We also had our Farewell Brunch in the hotel as well, which was great. Our guests raved about the hotel! Easily one of our best vendors.
response 10/23/2018
Thank you for letting us start your perfect day at the hotel!!!
Rebecca G
5.0
7/27/2018
The Marriott in Naperville exceeded all our expectations. All of the staff was more than accommodating and friendly. The event space was BEAUTIFUL, the food was delicious and our guests have not stopped raving about how "top-notch" the Marriott was. They provided us with beautiful linens and accents for each table as well as the head table. I would use their venue again in a heartbeat.
response 10/23/2018
You had the ideas and we just made them come to life! Thanks for letting us be part of yo...
ur beautiful day!!
Samantha M
5.0
6/27/2018
Our guests stayed at the Chicago Marriott Naperville for our June 23, 2018, wedding at Danada House in Wheaton. I chose this hotel because of the close proximity to our venue, the affordable pricing, and the two complimentary shuttle trips to and from our venue.
The guests appreciated the cleanliness of the hotel, as well as the fact that the bar was open once our wedding was over and we returned for the night. I worked with Veronica and Amanda throughout the planning process, and I can't say enough positive things about them both.
My fiancé and I had the king executive suite, where my bridesmaids and I got our hair and makeup done before we went to the venue. There was plenty of room, and even though I didn't request a freshening up of the room during the wedding, they did so anyway. It was such a nice gesture and surprise!
I highly recommend this hotel for anyone getting married in the Naperville area!
Sana Y
5.0
6/27/2018
There are no words that I can use to describe how incredibly amazing and helpful Kim was. She made our wedding UNFORGETTABLE. I am in the Army and was planning the entire wedding from out of state. I stumbled across Kim and this venue after I ran into some problems with my original venue. Kim was so kind and helped keep my nerves at bay. She was so accommodating when it came to the few times I was in town. She always made it a priority to see me. We had a totally customized menu for the wedding, and with Kim's help and in coordination with the chef, people are STILL talking about how amazing our wedding food was. I am so beyond grateful for Kim and her team. Thank you so much. I will forever cherish the memories from our wedding and it's all thanks to you Kim!! ~Sana
response 10/23/2018
We love customizing our menus for every couple! So happy that we could be included in you...
r day!
Cara A
5.0
7/07/2017
The Marriott did such an amazing job with our wedding! Victoria and her team were easy to work with and were super helpful. Both our ceremony and the reception ran smoothly, the food was delicious and the cake was delicious and gorgeous! Highly recommend the Marriott!
response 07/07/2017
What a lovely day filled with beautiful music and a stunning fairy tale garden for the rec...
eption! Thank you for letting us be a part of this special day!
Katie O
5.0
5/08/2017
I can't not say enough positive things about the staff and the venue! I got married on May 6, 2017 and it was truly a dream wedding. Victoria was so professional and easy going. She was very prompt and on top of everything. It really made it a smooth process. The room itself was gorgeous! Everyone from my wedding continues to make comments on how awesome the food was. It was everything I could have wanted and more! I am so happy I went with this venue!
response 05/09/2017
It helps when we have such an organized, down-to-earth bride to make our jobs easier! The...
day was perfect, and we were so honored to be a part of it!
Carol O
5.0
5/08/2017
Victoria was our event planner and from my experience of hosting two earlier weddings....she is the best of the best.
She was easy to get a hold of. She listened to everything we wanted the wedding reception to be and executed it flawlessly.
The Chicago Marriott Naperville was a perfect place to have a wedding The lobby is just as beautiful as the reception room. The staff was top notch. The food was excellent. The rooms are clean and updated. All this provided a wonderful wedding experience for my daughter and son in law.
response 05/09/2017
We are so glad that we could be a part of your daughter's wedding - it was truly our pleas...
ure!
Ash A
5.0
12/07/2016
From the beginning of the planning process, Victoria and the Chicago Marriott Naperville staff could not have been more helpful, professional, and pleasant to work with. They where so accommodating and excited for us and willing to go above and beyond to give us what we wanted. Everything was perfect and we are especially impressed with the meals! The food was cooked perfectly. Nothing but great reviews from us and all our wedding guests! We could not have been happier with our venue.
response 12/08/2016
Thank you! You made my job easier, and we were so happy to be a part of your wedding day!...
Kristin H
5.0
11/17/2016
Booking Marriott in Naperville was the first and one of the BEST decisions we made for our wedding, and we visited like 10 places. Their packages START with a 5 hr package and name-brand liquor, chivari chairs, and that's rare. Victoria is a ROCK STAR wedding planner. She really wants your day to be successful and has the best suggestions to make tailored to you. I never worried, and she let me be as hands-off or hands-on as I wanted. She was quick to respond, customized the package to our budget, helped us pull off some nice projection of old photos and videos. I didn't even see the space until after my ceremony at Cantigny. I just dropped a bunch of boxes in her office and told her to get wild and lay it all out. And she did, and being in events myself, that was NOT easy, and I STILL had zero concerns because her quality of character and knowledge/creativity is masterful. The food was great (crab cakes =winner...dim sum appetizer, UM YEAH...), the cake was BELOVED by guests. They grow their own honey on the roof and make honeycake. I even sent a picture to Victoria of these fake tealights on drape for the head table backdrop, and we made it happen! Yes, Marriott is an awesome company, but it's really VICTORIA you're getting...and she's worth every dang penny. The front desk needs some help...they dropped the ball on our room block rate a few times when our guests tried to reserve, and although our wedding party was promised to surround the hospitality suite we got, there were random guests next door who ended up giving us a noise complaint. But they let us party in the lobby until 3AM, so it wasn't bad. ;) MINOR details. Did I mention Marriott is now the largest hotel chain and you'll get major travel points? That was a perk we didn't think about until we booked. We had a southwest card, and since marriott's a partner....our venue bill got us double points. We have like 4 roundtrips now. AND you get 50,000 marriott points. If you do it right, a chunk of your honeymoon is already paid for. Of course it feels trivial to talk about front desk and airline points when I could be bragging about Victoria, the venue staff, chefs, bartenders, and facilities. STELLAR experience, you know how to throw a dang party, Marrriott. :)
response 11/19/2016
Well shucks! Thank you for your kind words - we loved hosting your fabulous wedding and c...
ouldn't ask for a nicer couple to work with!
Kelly K
3.0
11/15/2016
We used this hotel for our block only (not for reception). While it was a beautiful place for our guests to stay, a convenient location, and we liked that there was a bar open to go to after the reception, the service itself was subpar. We may have just come in at a bad time, but there were 2 turnovers of who we worked with on the events team within the 8 months that we were booked with them. The actual people were very nice, but we had 3 separate occurrences of technical difficulties with the block website (it was telling people that there were no rooms left so they were panicking, when actually there were A LOT and we needed to hit a certain number of rooms in order to not get charged), and by the end we were so sick of hearing about issues with their system. It all turned out fine in the end, but it created a lot more work for my family and I. The day after brunch was pretty and the room we had was spacious and private.
Angela
5.0
5/30/2016
I thought a wrote a review right after our wedding on 7/31/15, but I did not see it. Considering how amazing our reception at the Chicago Naperville Marriott was, I figured I would write another. We worked with Kyra and Tara early on until Victoria came aboard. From the first meeting with Victoria, all my fears and worries went away. I knew everything was in good hands. She was my eyes and ears for everything. Her and I emailed and talked back and forth consistently. She helped all my ideas come alive from the ties on the the chair to our unique "U" shaped head table. She was always easy to get in contact with and always replied right away. The tasting process at the Chicago Naperville Marriott is also amazing. The table you sit at is set up of a mock of how the real table would be with the chairs and linen etc. You get to taste EVERYTHING with regular portion sizes. On the day of our wedding, everything was beyond perfect. Victoria was there when the reception to make sure things went as planned. The staff was definitely great. My husbands great father was unable to stay for the dinner, and they were nice enough to pack him his plate to go! Still to this day, people continue to tell us great things about our reception. The chef Erica did an amazing job with our cake and it was delicious! We couldn't have had such an amazing wedding without picking the Marriott and the help of Victoria! I highly recommend the Marriott for anyone's reception!!
Sarah T
4.0
11/25/2015
I was disappointed when I arrived after my wedding to this hotel. The lady at the front desk was not very kind ( I walked in with my dress still on and feeling like I was on cloud nine) She had sighed and rolled her eyes when we checked in.
Other than that, room was amazing and view was terrific.
Matthew G
5.0
11/13/2015
We actually didn’t even think to check the Chicago Naperville Marriott until my now-mother-in-law suggested it after a day of feeling disappointed with the usual Chicago reception spots. All of them felt cramped, or cheap, or worn-out, or straight-up cheesy. Then we saw the Marriott, and we knew almost immediately it was what we wanted. It felt homey, while still a little modern, and clean, in good-repair, and just... warm. We met with Victoria, who helped us coordinate everything, and was our eyes and ears for the next 8 months. She guided us through everything from food and cake to linens and decor; we lived nearly two hours away, and were unable to drive up more than a few times, and Victoria made sure we were able to know what was happening, taking photos, drawing illustrations, and more. She was, at times, nearly a mind-reader, making sure that small details we might not have thought of (uplighting, for one) were accounted for. Victoria made the process of planning a reception as painless as we could have hoped! The staff were outstanding as well, and took care of our guests and ourselves, going well above and beyond our expectations, and the food was amazing. All of this, and well-within budget! We definitely recommend the Chicago Naperville Marriott!
response 11/13/2015
Thank you for your kind words! It was our honor to host your big day and are so happy tha...
t YOU are happy!
Erika S
5.0
11/08/2015
We had an excellent experience with the Chicago Marriott Naperville for our wedding guest room block. Terah was knowledgeable, kind and proactive in communication leading up to our wedding weekend. The hotel lobby is a great space for guests to stay for a weekend with the lounge area, restaurant and bar. The hotel rooms are updated, and very pleasant.
response 11/10/2015
Thank you for the great review - we were happy to host your wedding room block, and hope y...
ou had a fabulous wedding weekend!
Ria T
5.0
9/02/2015
Victoria, our wedding coordinator, took wonderful care of us. She really went above and beyond to make sure that our wedding day went off without a hitch. From the moment we first met her, until the moment we hugged her goodnight on our wedding day, she did everything in her power to make sure we were happy with everything. We can't thank her enough. In addition to having such a wonderful wedding coordinator, the venue itself is beautiful. The main ballroom is spacious and hotel's recent renovations are amazing. The lobby is really breath-taking. Lots of areas to take photos, from the orange diner style bar to the wall of suite cases. The food service was delicious, the honey cake alone is worth booking your wedding at this hotel :) Thanks Vicky and thank you Marriott!
response 11/27/2015
My pleasure!!
Becky N
1.0
5/10/2015
I was not impressed with the service when I first reached out to the hotel for a quote, but it seemed to be redeemed as we got closer to the wedding. However, the day of the wedding the shuttles that we had scheduled for our guests to arrive at our venue arrived to our venue 20 minutes late resulting in a late start to the ceremony and the rest of the evening. They also did not provide good customer service at the end of the stay when settling the bill.
The rooms are nice, but I cannot recommend them for guest accommodations.
Erin K
5.0
11/28/2014
We had an absolute fabulous day and couldn't have been happier with the service from the Marriott. Both Kyra and Terah were fantastic and made sure we had everything we needed. From the moment we signed the contract, we were reaching out to Kyra with questions and she was quick to respond each time. By the time the day came around, I felt like Kyra knew everything I would need and had planned for it. We are so appreciative!!
Lisa V
5.0
10/14/2014
Our wedding was on 9/13 and we worked with Kim and Kyra who were both great to work with. They took care of everything for me and made our day perfect for us. I thoroughly enjoyed working with them and loved the venue. It was a perfect day!
Carolann
5.0
10/01/2014
I loved my wedding. It was beautiful, fun, and the best night of my life. But Kyra (Marriott's wedding coordinator) took a while to respond to my emails/calls, she was the least bit attentive to me the day of the wedding, and I'm disappointed with a few other things.
About the ceremony: I had specified (multiple times) that I didn't want a stage. I was not happy to see a stage set up on my wedding day. Well, they left it up. And none of us had prepared for walking up steps. I DIDN'T want to walk up steps in my dress; that was the whole point of not having a stage. How do you mess that up? The wedding details clearly stated "no stage" and they set up a stage.
As for the reception: we requested amber lighting, we had neon green lights (I'm not kidding. Our colors were red and ivory; you can imagine what the green looked like). We had a candy bar and there were supposed to be bags for the guests to take candy home - no bags (they were going to be the favors, which means the guests left without favors).
By the time we got up to our room around 12am, my husband and I were exhausted, starving, and a little irritated, thanks to an extremely annoying videographer.
We missed our opportunity to enjoy the food and lovely desserts that had been so happily selected months ago, and I was surprised the Marriott staff didn't package up food for us and leave it in our room, as I know other vendors do.
There was a tiny tray of four chocolate covered strawberries on the bed, so we ate those and then finished off a half-eaten bag of snack mix sitting on a table.
We stayed at the Marriott two nights and were charged a third. Fortunately, I caught this on our receipt as we were leaving and I went right back to the front desk and they refunded our money, which was nice.
Oh, and one other thing - if we wanted to use wifi in our room, there was a charge of $9.95. For wifi. Come on, even McDonald's has free wifi!
All of this aside, yes, I would recommend the Marriott to anyone. Most of these mistakes/disappointments are things only my husband and I were aware of. Everyone who attended our wedding told us it was the best wedding they've ever been to. I honestly believe it's all thanks to our dj, who was spectacular.
Kathryn C
5.0
9/28/2014
Kyra, our Sales & Catering Manager and the rest of the professionals that assisted us in the planning and execution of our desired wedding and reception were amazing.
Kyra helped us with the vision for the day, with accommodating our wishes, working with our budget and most of all, making it a wonderful day and a fun experience the whole way through the process.
I highly recommend this venue. We had our ceremony and reception here and it was where all of our out-of-town guests stayed. All with total satisfaction.
If I were doing it all over again, I would choose the Marriott Chicago Naperville again!
5.0
9/09/2014
We really loved this place for our reception!! We worked with Kim for most of the planning and she was very accommodating and always made sure things were done and questions were answered. We started with Kyra and I would highly recommend either one! They did a great job and we were very happy with the result!!
Jessica S
5.0
9/05/2014
Our wedding day was perfect! Kyra was great to work with and every detail was just as we wanted! She understood our look and concept we were going for and changed a few drape colors last second as she was sure we wouldn't like them and that was definitely the right call!
Everyone said their food was fantastic and was not "normal wedding food"!
The bridal suite was a great size for the large group we had getting ready in the morning!
5.0
6/05/2014
Of all the difficult and time consuming decisions associated with our wedding the choice of venue was one of the most difficult. That said, choosing the Chicago Marriott in Naperville was the best decision we made. Kyra was fabulous! The hotel is very lucky to have her! She was attentive, thorough, responsive and extremely accommodating. The treatment the entire staff gave not only my husband, and me but our entire family as well, was unparalleled. (And this started from day one of us meeting through the many months that followed.) The hotel surpassed our expectations (and let me add, I was not the easy/laid back client). I cannot say enough good things about Kyra and her ability to take the time to know her clients and their needs. Again, best decision we made and Kyra deserves a raise!
Julie P
5.0
2/10/2014
We had the most wonderful experience!! I could not have asked for anything more. The service was great, anything we needed, the hotel was able to accommodate and help us in a timely fashion. Thanks to Kyra, we had the wedding of our dreams. I was unable to visualize what I wanted for my wedding which caused much anxiety, and Kyra was there to help/guide me the entire way. Kyra was in constant contact, and was always available when I had a "freak out" moment. Her expertise in her field was very present throughout our journey. There was never a moment of doubt about tablecloths, napkin colors, chair covers, table arrangements...ect! Anything you could think of, Kyra had it under control. I would recommend using the Chicago Marriott of Naperville to any soon-to-be bride! Several months later I am STILL hearing people rave about the food and venue! It all came together more perfect than I could have ever imagined, and that was thanks to everyone at the Marriott.
first name l
5.0
11/04/2013
We used Marriott for our hotel block and for a Sunday brunch the day after our wedding. We had excellent service during planning and the day of the brunch. We brought our centerpieces from our reception and Marriott had the arrangements ready for us before we began our brunch. Hotel was excellent for all guests!
5.0
10/06/2013
The Naperville Marriott is the best area wedding venue. Our guests enjoyed superb food and attentive service, built up after months of wonderful planning by their warm and inviting staff. We were initially insure if we could afford their wedding packages, but their wedding coordinator worked with our budget and making the most of what we could afford.
They already had a created afternoon wedding package at a great discount from the evening menus. Our guests raved about the decor, colorful lighting design, and hotel atmosphere all weekend.
Looking back, we would have selected this venue again and again.
5.0
10/06/2013
We used the Marriott Naperville for a wedding to stay during a friend's wedding weekend. We had a great stay and many guests commented how nice the hotel was. The lobby bar was open late too.
D M
5.0
9/30/2013
My husband and I recently got married at the Chicago Marriott Naperville in mid-September 2013. From the early planning stages to the wedding day itself, Kyra Poulos, the Marriott Wedding Coordinator, worked tirelessly to ensure that we had everything in place. We were so impressed by her attention to detail, willingness to go the extra mile, and fun and friendly demeanor that put all of use to ease! The venue itself was incredible and our guests loved their stay. The rooms are new and spacious, and the hotel has great amenities, such as the printing center, the breakfast restaurant, the bar/dining area, the in-hotel Starbucks, and the new patios (which were great mingling spots for guests). The majority of our guests were coming from out-of-state and had never been to the hotel before - Numerous guests complimented the venue and also mentioned how impressed they were at how smoothly everything was run, and how accommodating the hotel management and staff were. I'd highly recommend the Marriott & Kyra to any future brides! We had the perfect wedding!
4.0
9/18/2013
We had both our wedding and reception at the Chicago Marriott Naperville. We had a smaller wedding of about 50 guests. We were able to have our ceremony outside on the patio (the first couple to do so)! The day of the wedding planner Kyra was great, she was literally there every step of the way to make sure things ran smoothly. For all of the services we received the price was great! We were able to customize a wedding package to meet our needs.
The only complaint I heard was when it came to food allergies. My mom's best friend has severe food allergies and had a special meal ordered, it took them several tries to deliver her the correct meal.
Arianna D
5.0
8/22/2013
Working with Kyra at the Chicago Marriott Naperville was a delight. She is the nicest lady you will ever work with, and so helpful (she knows her stuff). A friend of ours contacted them about a month or two before our wedding! We had a last minute change and had to find a new venue, all you brides know how stressful this can be. Thing is we didn't have a huge budget and we wanted to be able to self cater the food. It is so difficult to find nice places that allow you to do this. We were able to get everything we needed for the wedding in budget and having the hotel staff take care of everything just made it so much less stressful. I would suggest them to anyone!
Kelly S
5.0
8/12/2013
The Marriot Naperville went above and beyond our expectations. Everyone was extremely helpful! I could not have asked for better quality of service!
Our event coordinator Kyra was EXCEPTIONAL! She made the planning process so easy and our event was beautiful! She went above and beyond! As soon as I got off the limo the bustle of my dress already broke, Kyra took me straight to her office where she sewed it back up. My parents were highly impressed with Kyra as well! While we were off taking pictures she was with my parents showing them the reception room and answering all their questions. We had exceptional service throughout the planning process, during check-in, during the reception, and into breakfast and check-out the next morning.
The food was amazing! At wedding receptions you typically expect sub-par food, but this could have have been anymore wrong for the Marriott Naperville! We were so impressed by the quality and quantity of food provided! The steak was one of the best steaks I have ever had! The Filet Mignon was huge and cooked perfectly! I never expected the food to be such a highlight of our wedding but it definitely was! Every course of our meal was amazing! The pastry chef did an amazing job with our wedding cake (it tasted like an oreo cake, YUM). We added an additional dessert which was a S'mores Parfait and it was such a hit, we are still hearing our friends and family talk about it!
The hotel staff was so friendly and accommodating! Every single staff member we encountered dropped what they were doing to answer our questions or accommodate our request. At one point during the dinner service part of my dress got steps on and the bustle came out. I was on my way to the bathroom with my MOH to pin up the fallen pieces and the manager was there as soon was I walked out the reception doors and asked if I needed anything, I told him what I was doing and he said to go back up to the head table and he will call the front desk and find a staff member who could help me. Within minutes one of the front desk girls was on her hands and knees pinning up the pieces of my dress! Everyone was so helpful and kind!
We would recommend the Chicago Marriott Naperville to anyone we know who is looking for a reception venue! Words really can not express our level of satisfaction! We are so happy that we chose to spend the most important day of our lives at the Chicago Marriott Naperville!
Julie J
5.0
6/18/2013
The Marriott was amazing. The staff was friendly and helpful from day one. Kim and Shawn really made our day perfect. Our guests are still talking, 2 weeks later, about how wonderful our food was and how smooth the reception was. They will make your day truly wonderful.
Krista P
5.0
6/15/2013
I reserved a block of rooms at the Chicago Marriott Naperville for my wedding guests. My dad was especially concerned about the hotel shuttle that would be transporting guests to and from the hotel to the reception site. Kelly was incredibly attentive and available whenever he had a question.
The rooms were beautiful and the hotel staff did a great job delivering our welcome bags to each guest.
Ashley k
5.0
9/05/2012
I have nothing but great feelings about this fantastic hotel. I was recently married in May 2012 and I was looking for a local hotel for my wedding guest room block. Since all of my immediate and extended family are from out of state this was very important to me. I met with Wes Graf, salesman of the hotel but at the time it was completely under construction. He was able to sell me on the location with elaborate computer generated photos of what it would look like when it was finished. He also even took me on a hard hat tour! He set up a mock up of what a room would be like just for me. Wes was very responsive to all emails I sent him and even was willing to work with me on price. After the hotel was finished in March 2012 I was finally able to go in and see it for myself and I was blown away. It has a really modern feel to it with it's spacious lobby and huge pool. The rooms are completely new with a desk that swings out and an easy to access outlet above night stand for cell phone charger. The bathrooms have a brand new tile and glass shower and the light switch it activated by your room key. Another cool feature is the fact that they have two Queen beds in a room as opposed to the normal two double beds. One downside to the hotel is that breakfast is additional and not included in your room rate. The breakfast area in the main lobby transforms into a lively bar at night and even some nights includes live music! The have a giant fitness center and a computer room to access the internet. The top level of the hotel is reserved for Marriott rewards members complete with private lounge. They are even in the process of building a Starbucks right off of the lobby. Since the hotel is brand new none of the rooms have that old smoke smell or look stained into the carpet and walls. They even can accommodate business events and weddings. So if you are in the area and need a hotel the Marriott of Naperville is by far the best choice.
Maggie M
5.0
7/24/2012
Everything was great. A few teenie tiny glitches but definately great. Be sure you are very clear about what you want and they can usually do it.
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Chicago Marriott Naperville
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