CIG Travel

3 of our last vacations went very smooth and pleasant thanks to CIG Travel Agent, Ivonka Knight. We first booked with her for our honeymoon to the Dominican Republic in 2018. Her knowledge down to the smallest details about the resorts were incredible. At the beginning, she took the time to get to know us and used her expertise and booking connections to book the perfect resort, excursions, etc. for us. We then contacted her again in 2019 and she helped us plan an amazing trip to Aruba. Every recommendation that she made was met with full satisfaction. Furthermore, everything that she informed us about (what to explore or what to avoid) was spot on! Of course in 2020 we did not travel, but she was able to help us out this year by assisting us plan our dream trip to Italy. We contacted her about Italy and when we met with her she had planned out every little detail down to the car rental and train tickets to take us throughout our destinations. We were very nervous about this trip initially as it was 14 days longs with several different locations in Italy of course, during the pandemic. With the assistance of Ivonka, we had full security of our trip and ease of mind as she took care of every travel aspect of our vacation. It was literally the perfect trip! She is truly an exceptional travel agent with a long range of ideas for traveling. She is always quick to help you and very easy to communicate with. In the event you need to make changes, she is also great at resolving any issues and or re-routing. Meeting with Ivonka you can always tell how much she truly loves her job and the passion she has for planning the perfect vacation. We plan on continuing services with Ivonka for any future international trips.

Club MoBay both ways was a must and we would probably fly from Montego Bay to Negril if we did it again. Took too long and roads were narrow/crowded.

ether the perfect getaway. We will work with Ivonka again when we FINALLY go on our honeymoon one day!

e perfect, and I couldn't be more glad that we went with her for this trip. Would 100% recommend!

ll or text away and ALWAYS goes out of her way to reach out to the resort and try to resolve the issue. Best travel agent and we will continue using her. Highly recommend!

nniversary trips. Thanks so much! Now we’re headed to the beach for the day! Kelly & Ryan

e weather updates:) I am your costumer forever and I would recommend your services to other people. Thank you,

tailed itinerary (flight info, airport transportation, train tickets, even excursions) and was very well organized through their app so we were never lost. Everything went very smoothly and even better was they have a team member based in Europe that we could contact so all our questions were always answered immediately! HIGHLY recommend, we will be using CIG again for another abroad trip.

water park was a fun break in the middle of the trip. And the hotels were very nice - great locations. Thank you again to you, Ivonka and Edyta for your help in arranging this last-minute trip :-)

neymoon places we had in mind. We decided on Italy, and she worked with us to get us to 6 different destinations (and even more) throughout our time in Italy. Ivonka even gave us a contact person (Edyta) in Italy to help. Travel in Europe during our honeymoon was overcrowded, overbooked, and very busy! We had a few mishaps in Florence because of this, and Edyta and Ivonka helped us rectify the situations and worked with us to ensure everything would run smoothly. I think the way a company responds in a situation says a lot about them, and Ivonka and Edyta showed just how much they care for their clients. The app they use to record all of our travel information was a life saver - we used it multiple times a day. We had transfers set up for all of our destinations so we never truly felt alone in navigating a new country. We will definitely be using CIG Travel in the future for big trips!

n to the whole process. Our honeymoon process however was easy and stress free. We worked with Ivonka and she made and confirmed all of our arrangements, and changed everything as needed during the pandemic without any issues or stressing us out. She checked in on us regularly and made the whole travel process the easiest thing we did for the whole wedding process, she arranged our covid tests, provided our travel documents, helped us check and recheck that we had everything we needed well before travel so there was no last minute panic. In addition to the amazing way they handled the pandemic, our trip itself was life changing! Ivonka really got to know us as a couple and helped us pick where to go and what activities to do that would mean the most to us, and to say we had a blast is an understatement. She arranged all our travel to and from all our activities and there was no anxiety or guesswork during the whole trip. This was our first time traveling to another country, and she made sure we had all our questions answered and our itinerary ready and explained everything before we left. We will 100% be using her any time we travel in the future.

set everything up. There was a small mishap at the resort with some of our honeymoon inclusions, Ivonka got right on it and made sure it was taken care of. We didn’t have to do a thing from booking flights, transportation, etc. so nice! I will be using her again 100%. Thank you Ivonka !

equirements due to COVID. She was also very helpful in booking excursions and restaurant reservations for us. CIG's app was also very useful as it helped keep us organized. Overall, Ivonka was terrific to work with. She was easy to reach and very easy to speak with. She made certain to ensure that we had a fabulous time on our trip!

re too ambitious or unrealistic; this has really helped us make sure we maximize our trips but actually come back feeling relaxed and refreshed. We would absolutely recommend her.

on anything else if it wasn't for her help! If you are looking for any sort of travel support Ivonka is your gal! Patient, responsive, organized and went above and beyond to help us plan a trip beyond our dreams!! Thank you!

excursions are always tailored to our points of interests. On our last trip to Turkey we were celebrating two major occasions - our engagement and 50th birthday. Ivonka went far and beyond to make sure we have the most memorable times. Just to name a few: an amazing Hot Air Balloon ride with a bottle of champagne, private dinner with finest bubbly and delicious cake, to cave suit in beautiful Cappadocia. Everything was simply perfect.!!!Thank you Ivonka for making our trip filled with unbelievable memories. We highly recommend Ivonka and we will definitely use her services. Ps honeymoon trip.

. I am already booking my next vacation with them.

my sister in law and I’m so grateful! She took care of everything! Even when a tropical storm threatened our trip, she was able to change our flights and hotel reservations to help us still have the best honeymoon possible! She really helped ease our anxieties about the flights and the hotel. She was super informed and even took the time to communicate with me while she was at a work conference. I would recommend her to anyone that plans to travel any where at any time for any reason! Thank you so much Ivonka🙏🏽

ary amenities.

uple additional nights in Grand Teton and Jackson, WY. Also, the private tours they have booked for us were wonderful, and our guide was very professional and friendly. I would highly recommend this travel agency and we have already booked with them our next trip to Arizona in October.