I usually don’t write reviews, but I really hope to help other brides to avoid the absolute trauma I experienced working with the staff at Clarice’s. It was an absolute nightmare. I found a beautiful dress that I was sure was “the one” back i...
n November 2021. Although the sample dress (size 12) was a perfect fit, the sales associate INSISTED that I needed to order a size smaller (size 10). Knowing how small wedding dresses run, I was absolutely terrified to order a dress that small (I’m a street size 8, and there was no way a size 10 wedding dress could ever fit me). I called the next day to ask if Clarice’s could order the 12 for me instead. The associate told me absolutely not. She stated, “You WILL fit into a size 10 by the time the dress arrives.” Panicked, I began working out daily and skipping as many meals as I could without passing out. I actually lost several pounds in the process, and my friends and family were quite worried about my habits.
So imagine my dismay when (5 months later) I entered Clarice’s for my first fitting only to find that the size 10 was not only too small, but had been cut almost another full size too small by the manufacturer. In the dressing room, I mistakenly told the incredibly rude sales associate that I knew this would happen. She waltzed me out in front of my mother and proclaimed, “She said she knew this would happen. She’s gained a lot of weight.” Beware. Apparently anything you say in the dressing room can - and certainly will - be used against you. She then proceeded to whip out her laptop and said I gained a whopping 5 inches in my waist. When we told her this was impossible, as all my clothes would no longer fit me had I gained 5 inches in my waist, she said, “Well, all tape measures are different!” Certainly not what I learned back in grade school, but the sales team kept trying mercilessly to put the blame on me as I cried, not from joy, but pure anger at having one of the most special moments of my life absolutely ruined.
Finally they sold me the sample, which thank God, they still had, for about 50% off. A complete refund and an apology would have gone much further.
Clarice’s absolutely ruined my wedding dress experience, and it is something I’ll never get back. If you want to be gas-lighted by a bridal salon, absolutely book here! Oh! And if you do, make sure you bring your own tape measure! They’re all different, you know!