Chris from CMI photography was the photographer for my wedding on April 26, 2014.
The customer service at CMI photography was extremely poor. I hate to write this, but I would not recommend his photography services to anyone. The following is... a more detailed description of my encounter with CMI Photography:
After the wedding, Chris never initiated any conversation to update me on his progress of my wedding photos. If I wanted an update about my pictures, I had to contact him (sometimes multiple times). I believe I would not have received any product from Chris if it was not for my numerous emails and phone calls.
I did not see my wedding photos until July 11, 2014, which was 75 days after the wedding. (Try to imagine going over 2 months without being able to see the photos from your big day.) Plus, these photos were in an online gallery and had watermarks, so I really couldn’t share these photos with anyone.
It was over 105 days before I received the DVD from Chris that had copies of our wedding photos that I could actually use. This was the first time I was able to share our wedding photos. Additionally, our wedding was not announced in the newspaper because we had to wait so long for the photos from Chris.
My nightmare with this business continued because my photography package with Chris also included a wedding album. After much prodding and poking, I received my wedding album 318 days after my wedding.
Numerous people would ask to see my photos, and I would have to tell them I did not have them yet. Not having any wedding photos for such a long time was embarrassing because I got the impression that people thought I hired a discounted photographer. (Note: The rates for CMI Photography are way over the national average for a wedding photographer.)
On his photography, I am obviously too biased to evaluate this due to my frustration with his service. My one constructive criticism would be for him to work with the wind. In some pictures, my dress was awkwardly blowing into my husband, instead of beautifully flowing into the wind. If Chris would have noticed the wind, he would have been able to switch the position of my husband and me.
Lastly, I gave Chris a tulle material to use as a prop for a photo. We didn’t take the photo using the tulle as a prop, and I never received the material back. I repeatedly asked Chris about the material, but he ignored each email. I know the missing material is a silly thing to be mad about, but I wish he would have at least acknowledged my emails.
Again, I hate to write such a negative review, but the service from CMI Photography was too unreasonable to disregard.