Cocoa Couture

found the dress of my dreams in my first shopping trip :) Also, my wedding had been postponed three times due to the pandemic and their partnering seamstress, Theresa, kept my dress safe for 18 months while we waited for our day to finally arrive.

ting is horrible like office lights. Threw us right into a room without even walking into place. The window was wide open so anyone walking by could see in. The dresses were horrible not even ironed lots of wrinkles and a ripped what the heck! Then another lady came in and tried picking us dresses which looked like an older Lady would wear. So we were happy we went so we knew we had found the perfect dress somewhere else that was much more professional!! Really steam your dresses!!

in time for alterations prior to my wedding (due to COVID causing shipping delays). With three months to go before the wedding, I was able to find my DREAM dress at CC. Everyone was so welcoming and helpful, and the seamstress (Theresa) was very timely with my alterations. She even made me a face mask out of the extra fabric from my dress!

om attending a bridal show where they offered me 10% off my dress if I booked an appointment at the show and ended up purchasing a dress. While I live in York and the drive to Hershey is about 45 minutes away, I liked the idea of trying a dress shop that was not a major retailer and that was different from others my friends had visited. The shop is clean and laid out very nicely to separate those shopping from prom, from brides, from bridesmaids, and from mother of the bride/groom. My consultant's name was Lauren and she was so sweet and kind from the moment we entered. She listened very well to what I wanted and the price point that we had been willing to spend. At no point did she deviate and try to place me in a dress that I did not feel comfortable in wearing, nor did I ever feel rushed. She empowered me to try on dresses and was willing to allow me to try some of them on again as I made my final choice (a Maggie Sottero), pairing it beautifully with a veil. She was the perfect person to help me in my bridal shopping that day and conveniently was our same consultant when my three bridesmaids selected their dress as well! Bridesmaid dresses... I'm a sucker for Hayley Paige and this salon had an excellent selection of her dresses in stock! Due to the type of fabric and the burgundy color of the dresses, they were tough to match to the exact tie/tux colors for the groomsmen, as it was no where near an apple red or a purple wine color to match right. The shop completely understood my desire for appropriate matching for tuxes and even our flowers and contacted the Hayley Paige shop for an extra large swatch (at no extra cost) of the exact material and color so we could replicate it for other items in the wedding! Mother of the Bride... My mom is not a dress wearing individual, and was able to find a gorgeous Ursula 3 piece dressy outfit complete with pants, a thick strap lacey tank, and a long sleeve lace jacket overlay. She looked radiant, received a ton of compliments, and felt comfortable the whole day. Needless to say, she already has plans to wear it again! Something that every reader should know is Cocoa Couture's alteration policy. If you purchase a dress/outfit from their store and desire alterations, it is encouraged that you use their seamstress. If you take the dress out of the store and have it altered and something happens, you have no way to bring the item back. However if something happens under the care of their seamstress, you have some ability to have the item replaced. With that being said, their seamstress Theresa is wonderful! She works well with crazy schedules and is available on weekends and evenings for alterations. The only pain is that I had to drive to Hershey every time I went for a fitting (remember the 45 minute drive each way?). Plan on wedding dress alterations costing around $400 to start for basic hem and bustle, and you will need to pay her in cash or check as she is separately contracted through Cocoa Couture. All in all, I was happy I made the decision I did! I had a beautiful dress and would go back there again for a formal event dress.

ess that I thought I might like. They had a nice selection of dresses and every member of the staff was very friendly. I ended up choosing a gown elsewhere, but would highly recommend shopping at Cocoa Couture because I had such a positive experience!!

to try, but not the color. They were kind enough to bring in a sample of the dress I wanted into the store to make sure it was exactly what I wanted! Thank you Janine! I can’t wait for my wedding day.

e and look I described and helped me find the PERFECT dress. They also helped my mom find her mother of the bride dress. Both appointments were fun and my mother and I felt beautiful and were so happy with the service. I also cannot say enough good things about their seamstress! She made my dress fit like a glove and her work was second to none! Cocoa Couture was a bit of a drive for me to return to pick up my dress, but the service and support from the staff made it totally worth it!

happen, I couldn’t be happier! We also purchased all of our bridesmaids dresses and rented the groom/groomsmen tuxes from Cocoa Couture. Our entire bridal party looked amazing!

happy with my dress! It was perfect! Everyone loved it!

a wonderful dress, too & they made us both feel special.

t completely worth it to feel amazing on my wedding day.

it fast.

e groom and groomsmen's tuxes. I ordered my gown and all accessories there, and the staff was sure to call me the minute any piece arrived. Everything was absolutely stunning. The seamstress that is contracted with the shop is so careful and really takes the time to make sure your dress fits perfectly and you are 100% happy with it. I would definitely recommend this shop to everyone shopping for bridal, bridesmaids, mothers, and tuxes!

e, and grandmother of the bride dresses. The staff was friendly, professional, and helpful from beginning to the end. Everyone looked beautiful the day of the wedding!

000, I'm looking for a simple, elegant, Sheath bridal gown, however most dresses at the salon were Ball Gown style with lots of bling. If this is your style, it may be a better experience for you.

f any beverages was made. While my daughter was in the dressing room, an employee stood there with her arms crossed staring at us as if we were going to grab a dress off the rack an run out the door. For a blissful day, they sure did make us feel like a bother. Nothing special about it.

late, but also by the very delightful staff! No time was waisted in helping me find my dress! With me was my mother and step daughter, and they treated my step daughter like a princess and let her have some fun trying on dresses and posing! The woman who helped me sat and talked with me about what my likes and dislikes were and wrote everything down! Then we went dress hunting! In minutes we had quite a few dresses picked, all different kinds just so i could see what i looked like in different styles and determine what i liked the most! After style was narrowed down, she helped me pick out a few more, still taking about my likes in every day life. Within in 10 minutes of looking she noticed something, i had a glittery/shimmery eyeshadow on. She asked if i liked glitter...anyone who knows me knows the answer. I responded in excitement with "I Loooove glitter!" She immediately went to a beautiful Sophia Tolli dress! Strapless, corset back full A line dress with a sweetheart neckline! Gorgeous details in beading on the front and back of dress and a layer of subtle glitter in the skirt! My step daughter loved it, Mom was unsure and at first it felt too simple. So i kept searching and trying on more, but i kept going back to that dress. After trying it on 2 more times, i turned to my mom and she was crying, shaking her head yes. I knew this was my dress, but i had to ask my 3 year old what she thought! So i asked, as she was hiding under the train, she peaked out and said i had to get it because it sparkled and it was a princess dress. So i said "Yes!" to my dress that day thanks to her, my mom and all the help at Cocoa Couture! I HIGHLY recommend! They definitely know how to make a bride feel amazing!

comfort zone with some dresses but it was nice to see what did and did not work for me. The dress I fell in love with was the third dress I tried on. There was no need for me to look any further. I cannot wait to wear this dress.

This was greatly appreciated because I only brought my mom along with me; no additional entourage accompaniment. Nevertheless, several staff members came out to observe my final decision and it felt like I had an entourage there; even though I had only just met these people. Ask for Lula the Tailor; she is amazing. The only reason that I gave them four stars for service is because the woman who initially helped me select my dress left the company before my wedding day. I would have wanted her to see me through to the end. The only reason I gave them four stars for value is because their dresses are a bit expensive. I would not go to this shop on a tight budget. Their dresses are gorgeous and that alone will make it difficult to stay within your budget. Lastly, I have heard others express that they have had unpleasant experiences here. I strongly recommend making an appointment before you arrive to peruse the inventory. It seems that the negative stories that I hear only come from brides who just show up on a whim.

their dresses. We shopped for our dresses during the height of prom season. The shop was packed with highschool girls, but the consultants were very attentive and helpful. The atmosphere was classy and comfortable. Our dresses arrived in a very reasonable amount of time. One word of caution- DO NOT use the seamstress at this shop (Teresa). I'm not sure if she is an independent contractor or if she was employed by the Cocoa couture. Nevertheless, she was rude, and ridiculously overpriced. She didn't even take the time to properly lace up my gown before she began pinning my dress for alterations. After having paid a considerable amount for my dram dress, i didnt appreciate feeling rushed with trying it on for the first time. The seamstress had quoted $250 for my bustle and to sew in cups. I ended up getting those alterations elsewhere for $50.

he dress that was ordered on loan for me to try on, but I ended up with something better. Jill, and the rest of the shop, was there to help me through the entire process. I made the dress unique by purchasing an applique from a different designer than my gown designer and made an out of this world belt. My head piece was wonderful and so different from anything else I've ever seen. Once you buy a dress from them, they are there throughout the entire process.

s dresses in terms of the shop ordering the dress on time, however, this was resolved with expediting the dress.

also told them I was very interested in ruffles, but kept getting dressed that weren't ruffled as well. I understand this was something they do to help either confirm your original plans or change your mind, but I found it annoying. I was also confused on why my dress was order two sizes larger, having the seamstress take the dress in largely in certain areas. I was also very upset with how I was talked on the phone. I called several times to handle the payment of the dress and to ask questions about an accessory that was being located for me. I was told the phone operator was "too busy" to look for me and as me "to come in" to have things checked. When I did come in for my fittings and mentioned this, the other workers just laughed. I wasn't very happy with the service but the dress was great. The seamstress that worked with me there was, however, fantastic and did great alterations for both me and two of my sisters with the wedding.

y helpful the whole time, helped me find the dress of my dreams, and perfect suits! They were very accomodating when it came to making appointments and scheduling fittings right in their store. Also, they were great in getting 12 guys fitted for their suits, and reordering sizes if a piece didn't fit correctly. I would recommend looking for your dress there!

offer my any accessories except the veil. I went and got my headpiece, shoes, bra, and slip from a different vendor.

husband and our wedding party. I absolutely loved my dress! I never wanted to take it off once I had it on! The selection of dresses at Cocoa Couture was great. There weren't too many where it overwhelmed you, but there were just enough to find exactly what you were looking for. They also have so many different options for bridesmaid dresses. My girls looked beautiful in their dresses and the groomsmen looked very handsome in their suits! Josh was able to help us perfectly match their ties to the bridesmaid dresses. The only issue we had was a bridesmaid dress wasn't ordered. However, the issue was taken care of quickly and the dress arrived in plenty of time!

't listen to the styles that I was looking for and instead, brought me numerous dresses I did not care for. She didn't ask to see any of the images I'd brought along with me. The only dress I liked was one I'd seen on another bride and asked to try on. Not a pleasant experience, not a wide variety of dresses.

f my appointment and he and Jill knew what I wanted when I didn't even know what I wanted! Danile custom designed a gorgeous gown for me that was the wedding dress of my dreams! It truly was gorgeous!!! In addition, my husband and all of his groomsmen got their tuxedos through Cocoa Couture and Josh was such a wonderful help! I would not go anywhere else! What a great staff and service!

ype of dresses I had in mind and what feel I was going for overall for my wedding. While my dress was over budget, they worked it out so I could purchase the barely worn floor sample. It worked out perfectly.

y of my wedding, and if I hadn't asked them, I would've been dress-less on my wedding day! When my mom picked up my dress, it was still crinkled in the bottom of the bag and definitely not recently steamed. The hook and eye on my dress also ripped right off right as I was about to walk down to the ceremony. My grandma had to sew it back on before I walked down the aisle! I gave them 4 stars because they were great up until that point!

ation other than about an inch taken in around the chest and the zipper reinforced. Cocoa Couture was fantastic in helping me get accessories such as jewelry and my veil. The tailoring was also well done, however, by the end of the night a part of the boning on the side of my dress (where a few alterations were made) had ripped through and was extremely painful. For that, I do not fault Cocoa Couture, but instead the dress -- but I would have appreciated a bit more reinforcement in that area.

te January. I orderd a dress in February, they rushed it and everything work out perfectly. Their sales staff, the front desk as well as the alterations are wonderful!

t exactly what I wanted.

for). Cocoa Couture didn't have the dress, but my consultant knew they had something similar. She sent me and my posse into the dress room to pull dresses, and went off on a search. 15 minutes later, she came back with the dress she had been looking for. She was so excited that she found it, she put it on me first. It was perfect. Stupidly, I didn't just stop there and buy the dress on the spot, but I did call back that night and made the purchase. The fittings/alterations after the purchase all went smoothly, as well. It's obvious that Cocoa Couture loves being a dress shop!

e very fancy and upscale. They have beautiful gowns, but they also have a dog and a baby around much of the time. So though the dresses were beautiful, the atmosphere was different than I expected. I would strongly suggest going at an "off" time. I went on a Thursday afternoon during the winter, and I was the only one in the salon for the majority of my appointment. All of the attention was on my mom and me. At times, I had my consultant, two others, and the owner all talking with me about my decision. So it was very personalized and helpful. When I finally bought my dress, which was PERFECT, and came back for my fittings, I was there on a Saturday and got a much different feel. It just was busier and you could tell the focus was not just on one bride. So try to pick an "off" time to go. I did have some issues with ordering my jewelry. I think they didn't understand our original order, so they told me that one piece was ordered, and it just happened to not come in on time. Luckily I had ordered early enough that I could wait another month or so. But besides that, they were great with getting the things that I wanted. I would suggest Cocoa Couture overall, just be nice if there are issues, and they are more than helpful.

ing me find the perfect dress!

you gowns according to your style and budget. It was a perfect experience for my mother and I. In fact, she also bought her gown there. Alterations were painless and I truly had my dream dress experience at Cocoa Couture. If you're looking for something unique and absolutely stunning, this is the absolutely best.

was special about me looking for gowns in their shop. They didn't even have me look for gowns with an associate, they had a seamstress look with me. Even though I had an appointment! They tried to push their in house designer on me, and although I would have loved to have him make me a gown...It was way out of my price range and I felt that my budget would have been laughed at. I knew they sold dresses in my budget because of friends who have gotten gowns from their. So I was really shocked that they were reluctant to show me other gowns. I would have appreciated that they ask me in a nice manner what my budget was in private. NOT in front of the designer! He waws almost triple what I could afford. I finally found a sample dress that fit perfect and looked beautiful...I of course bought it because it was perfect. They have beautiful gowns...that I was impressed with...once they started showing me other gowns. I was annoyed that they didn't have more plus size sample sizes. They had a few bigger sizes and then a bunch of size 16's. I really was upset with the customer service from here on out with them. I ordered my other accessories here and they were so irresponsible with calling me back and helping me further with these issues. The young man that works there at the front desk was awful at first...you can tell he's a family member of the companies owner. After a while the staff became more friendly with me, after they saw me all the time for fittings. I had ordered my headpiece and viel from there and when I called to see if it was there they told me no...then I called two days later and they said it had been there for a week! I wouldn't have been too upset but I was getting very close to our wedding day at this point! I loved my gown..it was of great qaulity...they need to practise better customer service though. They have a couple really nice people there...but the bad ones really sour everything!