Colonial Heritage Club

married. If though, on the other hand, you are looking to have your wedding and details of your big day as YOU wish them to be, you should consider another place. My day did NOT go as planned, despite insanely detailed instructions and lists being given many times through email, and I urge you to read some of my issues before you decide to booking this venue. There were lots of false promises; make sure you get everything in writing! We had been promised for almost a year and a half a particular room for our “rain plan” (it was one reason we chose the venue), but three weeks before the wedding we received an email that we could no longer have that as our rain plan unless we paid and additional $1,200. If we were not prepared to do that we could pay to rent a tent or we could just have our ceremony in the same room as our reception! This should not have been changed at all let alone three weeks out when you are working on a budget. We had to go on two tastings because the first one we weren’t asked what meals we were interested in so were served things we didn’t like. We loved the food on our second tasting and went with those options! Much to our dismay, when we arrived at our reception the food served was NOT what we had tasted! The biggest difference being we had a baked chicken dish at the tasting and the chicken served at the wedding was battered and fried! I had been looking so forward to my wedding meal for months and was sad to not have anything close to what I had tasted & anticipated. Set up your own decorations! Despite the fact that they require you to pay for their service! My decorations were a disaster! I had specially spoken to the venue coordinator that morning about my flower petals being put on all the tables as part of my centerpieces; not one petal was used! It made a massive difference in how the tables & centerpieces looked. I had brought a “take a seat not a side sign” & again had spoken with the person in charge about it specifically and she used someone else’s sign instead of mine! I had not wanted any decorations on the wedding arch under which we had the ceremony. Some weird ugly tulle bow thing somehow appeared, OFFCENTER I might add, and is now in all of my wedding photos :-/ If all this wasn’t enough, half of my centerpieces and decorations were THROWN OUT by the staff following the wedding! We were told to pick them up the next day, which we did, and tons of our belongings were not there, including 10 pearl garlands, 3 hydrangea Chinese lantern centerpieces, and 20 satin table runners!!!! Why they would throw away any of my belongings let alone expensive parts of my centerpieces is beside me!!! I still can’t believe it!!! The photo opportunities around the venue are amazing, provided they let you go! We were promised time at magnolia lane which we loved! We weren’t able to fit it in after the ceremony so was told we could do our sunset photos there. When we came to that time we were told to wait and do sunset pics around the venue then we would be taken to magnolia! It was not our choice as we wanted magnolia first but we followed the direction of the venue coordinator. Once we finished, as she instructed, and told her we were ready for magnolia she said it was too late and refused to take us over! We missed out on one of our top photo op places because we followed her direction and then she took it away from us! I was devastated! We were also told all golf carts would be stopped during the ceremony and yet we still have photos with golf carts in lots of our ceremony photos...including the photos taken by the venue coordinator herself! The service we received the day of was so Unprofessional! I had bridal party members, parents, and guests all comment to me about how rude the venue staff was during the reception! The venue coordinator, who had seemed super nice up to the day of, also turned and became really rude and unprofessional! To the point where I was told that she and the staff were blaming things on the bride to guests! Instead of saying no we aren’t serving that tonight, I was told by several people, they were told no because the bride said so! Very unprofessional! We also received a super nice text from our officiant the morning after the wedding and the venue coordinator was included. Her only response to this “how was ur wedding message” was a nasty, passive aggressive response about an incident that happened that evening! An incident, I might add, that would have been completely avoided had she followed my direction to remove that person from the reception! Again I was told she was going to remove him, but didn’t, and 2hrs later there was an issue! But to tell our officiant that was absolutely unprofessional! Also, a drink was spilled all over half the dance floor and at no point during the 1.5-2hr reception did anyone from the venue come to clean it up! We were unable to use half the floor most of the night and it was a safety hazard! Something else to be aware of is if they offer free mimosa service. Be advised the service is for about one mimosa per person and then you have to pay an additional $30 if you and your bridesmaids want more than one! Totally fine, but I wish I had been told that in advance so I could have been prepared financially rather than going into it assuming on my wedding day when I was given a free mimosa “service” that meant I could only have one mimosa. All in all I was beyond highly disappointed with the service at Colonial Heritage! I loved the venue for the photos and rain-plan, but like I said, even that was taken away the day of! I spent hours writing up specific instructions for my big day and still they were not followed! Lots of my decorations were not set up & and many were thrown out afterward! Our meals weren’t what we ordered, staff was rude and unprofessional, and promises were made and not kept. There are other things as well that are not listed in this review. On a positive note, I did contact the site manager regarding these concerns, as they are major issues and I didn’t want another bride to have to suffer on her big day the way I did. The site manager was very understanding and offered us a partial refund to help cover our losses, which was greatly appreciated. In closing I would really think twice about choosing this venue for your wedding!

itself is gorgeous for either an indoor or outdoor wedding. The food and service was excellent as well. I would highly recommend this venue and staff for any sort of event you have planned.

know she has more than a full plate! The venue was gorgeous (Heritage Room), the food was on point (BBQ, fried chicken, mashed potato bar!!!!), and everyone absolutely loved it. Stacy made the entire experience easy, painless, and fun - she was so on top of everything, we didn't have a single worry other than showing up and celebrating! THANK YOU! <3

y would take care of everything. So thankfully I had a large group of people with me that were able to pull everything together for me and I was able to start my wedding on time. During the wedding procession, a golfer was allowed to just walk through my wedding party, which I'm sorry, but I think that is incredibly unprofessional. From what my husband told me, he asked if he could exit, despite seeing a wedding party and Stacy told him yes. She very easily could have directed him to another door, but instead I have a perfect stranger on my wedding video. Things progressed very nicely from there. We were determined to have a good time, despite the initial irritation. Dinner was good. Everything went fine until it was time to go. I had asked that my wedding favors be put in the room next to my gift table. I was told they would be put in the lobby next to my sparklers, which would have been fine if there hadn't been another wedding and a birthday party happening at the same time. There was no designation that they were for a specific party, so apparently guests from other functions were grabbing them and taking them. I know this because my guests witnessed it and I ended up not having enough favors for everyone. While we were packing everything up I asked for the remainder of my wedding cake. I was presented with two to go boxes of cake and I questioned if that was it because there should have been way more cake than that. I was told that's all she could find and we left. It wasn't until the next morning that I realized not only did the staff not give me the remainder of my $700 wedding cake, what they did give me was my cake top, cut into pieces. You know, the piece I'm supposed to freeze and save? Yeah. That was in pieces. Isn't that like wedding 101? I also realized I didn't get my toasting flutes and cake cutter or rented cake stand. So I emailed Stacy to let her know I would be coming Monday to get them. She informed me she would be out of the office, which was fine but I really needed the cake stand because I had to return it Monday to get my deposit back. So I went over there anyway, because l wasn't informed that no one would be there. Except a front desk girl whose sign said she'd be back at 12:30 and it was more like 12:45. I sat and waited for her for about an hour. I finally couldn't wait anymore so I went to Stacy's WIDE open office and found my toasting flutes and such. Thank god it was me that found them and no one else, since the door was wide open and they were in a bag for anyone to grab. I also found my cake stand and by some miracle, the rest of my wedding cake. You know, the cake the staff said they could find?!? It was over half the cake. I purchased a cake to feed 50-60 people and there were maybe 25 people there when we cut the cake. And believe me, with the tiny slivers of cake they served I knew there was no way they served the whole cake. So I have to wonder, is it habit for them to keep party's food and enjoy it themselves later? I thought about not saying anything at al but I really want everyone to know that the utter unprofessionalism of the staff almost ruined my wedding day.

it all over again there if I had the chance!

e, and I am sooooooo glad this is the venue I went with!

as beautiful. Also major kudos on the amazing food! I had mediocre expectations because wedding food produced in such mass quantities isn't known for being fantastic, but I was absolutely blown away! I have heard nothing but great comments from guests on the food (we had prime rib, salmon, and chicken dishes). I highly recommend Colonial Heritage to anyone looking to get married in Williamsburg! It was a perfect fit for our 170 guest wedding.

e planning process. Our wedding was outside on a beautiful sunny day, the reception was held inside the ballroom, and I had more guests compliment me on the food that we chose more than anything else. The prime rib was delicious and tender, and the chicken was very tasteful as well! From the first day I went there, to the day I was married, I never once had anything to gripe about. The staff are very friendly, accommodating, and professional! I would definitely recommend this facility to anyone!

local golf clubhouses, hotels and winery and after jotting down the pros and cons, Colonial Heritage was my top choice. From the pretty views on the outside to the spacious lobby area that flowed out to an outdoor patio overlooking the green, it provided a nice atmosphere for the cocktail hour. And the beautiful ballroom that gave us enough room to eat, dance, laugh and cry (gotta love the speeches). The woman I was working with from day 1, Bonny Young, was AMAZING!! Words cannot explain how sweet, attentive and attention to detail she was when it came to helping me sort everything out .. up until the day before. The catering director I was working with had left 6 months before my wedding, so I was really upset about that since we had built a good relationship from my multiple trips down there. While the new catering director tried to step in, I continued to work with Bonny (the sales director) to get everything done correctly. The food was amazing and people definitely felt full after their meal. I ordered the fish and it wasn't dry, which surprised me because that's what I normally find at wedding when I order the salmon. The only thing that I wasn't a fan of was when you picked your entrees for the seated menu, you pay for the most expensive option you pick. For example, we had 125 people and the most expensive option we got was the beef medallions. We had to pay the cost of the beef medallions for all guests even though some of them would pick the less expensive menu choices (chicken and salmon). This is the reason we didn't opt for the filet mignon. The service was great. They were very accommodating. My husband and I opted to eat our dinner during the cocktail hour in the billiards room on the ground floor. We took this as an opportunity to enjoy being by ourselves and actually eat (heard too many horror stories about starving and I'm not good when I'm hungry). The service during the reception was great minus the fact that it was HOT during the reception when everyone was dancing. We asked them multiple times to turn the AC up but it was already too late to try to cool a room with 125 people in it dancing the night away. In terms of taking pictures at the venue. While they have the water fountain in the front and the greens in the back of the clubhouse, my photographer took me and my husband to a field that was right across the street from the parking lot. She was able to get big sky pictures that looked AMAZING!

n some of our pictures. The room where we had our reception was very nice and we did not have to decorate it very much because it already looked good. Everyone as very nice to work with. The venue catered our food for the wedding which was very good but expensive. However there are ways to lessen the cost. Overall we had a great experience having out wedding at Colonial Heritage

ng to work with us on all of the details we had to have for our special day. The food was delicious and the service was excellent. We were able to customize a menu and there were so many options. They provided a cocktail hour in their main lobby after the ceremony so that the guests could enjoy refreshments while we had our pictures taken. The reception was in their main ballroom. We had approximately 200 guests and it was very comfortable. It's an extremely large room and it's beautiful. We had everything we could have wanted from our venue! We were even able to get ready at the clubhouse. The guys were in an upstairs room and the girls were downstairs in a large room. They were very careful to make sure that my husband and I couldn't run into each other! I can't rave enough about this place. It was a little on the expensive side, but I would say it was well worth it. We got what we wanted without having to worry about a thing.

lous the venue was.