Where Fairy Tale Weddings Come to Life
$13,550 starting price
251 to 300 guests
Corey Pollock
DIRECTOR OF SALES
AWARD WINNER (3X)
Thanks to recommendations from couples on The Knot
Colonial Heritage Club is a wedding venue set in the historic town of Williamsburg, VA. This country club is built in the iconic British-Colonial style that characterizes Williamsburg and features 25,000 square feet of stunning architectural craftsmanship. From the grand lobby dotted with stately pillars to the sweeping verdant lawns, this estate is a spectacular setting for your celebration. Guests in town for the weekend can also enjoy playing a round of golf on the award-winning course, which was designed by Arthur Hills.
Your wedding at Colonial Heritage Club will begin inside the clubhouse, where you and your partner can get ready in two separate suites. These chicly-furnished lounges are on opposite sides of the building, ensuring that you won’t glimpse each other ahead of the first look. With no time limit on their use, these suites provide a relaxing place to do your hair and makeup, sip mimosas, and play billiards. Ceremonies are held out on the Unity Circle, a grassy knoll that overlooks the beautifully landscaped golf course. Arbors and chairs can be arranged to face the façade of the clubhouse or a picturesque water fountain. Afterwards, enjoy a cocktail hour on the verandah before retiring to the Grand Ballroom for your reception. This spacious banquet hall was fully renovated in 2017 and features new carpeting, wall sconces, and glittering chandeliers. It can seat up to 300 guests and comes with an elevated stage and built-in dance floor where you can socialize late into the evening.
Weddings at Colonial Heritage Club come with comprehensive rentals and amenities to ensure a convenient and stress-free event. Packages include tables and chairs, linens, glassware, silverware, china, and more. The Director of Sales Corey Pollock will also assist you with menu tasting and planning, room configurations, the rehearsal dinner, and vendor recommendations. The team will work closely with you throughout the day to create a fairy tale experience at this gorgeous country club.
Pricing details
Starting prices
Reception:
$2,000
Ceremony:
Contact for price
Bar services:
$9 per person
Catering:
Contact for price
Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices. Peak season for this venue is Mar-Jun and Sept-Nov.
Amenities + details
Amenities
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Settings
Ballroom
Country Club
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Destination Weddings
Food & Catering
Planning
Rentals & Equipment
Tents
Service Staff
Awards and Affiliations
Any questions?
Meet the team
Showing slide number 1 out of 2
- Corey PollockDirector of SalesCongratulations on your engagement!!!!!!! Colonial Heritage would love to be a part of your special day. The charm of historic Williamsburg coupled with the pristine craftsmanship of the 25,000 square-foot clubhouse creates a setting perfect for your special event. The main ballroom of the Colonial Heritage Club offers an inviting atmosphere for hosting up to 300 guests. We also have additional spaces available for rental. Email or call and we can answer any questions you might have! If you'd like to tour, we'd love to show you around so you can envision your union here!
- Corey PollockDirector of HappinessCorey and his team work with you to ensure every little detail of your big day is taken care of! From start to finish we love making DREAM DAYS become REALITIES!
Reviews
4.7
out of 5.046 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Colonial Heritage Club is highly recommended as a wedding venue, with reviewers praising the exceptional service provided by Corey and Cathy. They were lauded for their attention to detail, helpfulness, and professionalism throughout the planning process and on the wedding day. The venue itself was described as beautiful, offering various picturesque spots for photos and a spacious ballroom. The inclusive packages, delicious food, seamless execution, and picturesque grounds contributed to stress-free and perfect wedding experiences according to multiple positive reviews.Review photos
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Renee W
5.0
12/11/2024
Look no further, THIS is your wedding venue.
If you want a completely stress free experience, let Corey and his amazing team plan your event. I've worked in hotels 26 years and I had
lofty expectations and every single one was exceeded. I've never met a better wedding planner. Expert knowledge, outstanding service from Corey and the staff at Colonial Heritage. If I had it to do all over, I wouldn't change a thing. Corey thought of literally everything. He made it fun, special , and so easy it felt effortless.
Madison C
5.0
10/14/2024
This was the perfect place for our wedding! The venue was beautiful, communicative, and truly just a gorgeous spot to get married. We were lucky enough to have great weather and so the golf course provided us with a beautiful backdrop to get married on! Our main contact Corey is someone I cannot speak highly enough. He answered all our emails, walked us through everything, was such a friendly face, made myself and my friends and family feel so comfortable, and was truly there on the wedding day with everything we needed. If you are looking to get married in the Williamsburg area, please go check out the Colonial Heritage Club!
Any questions?
Amanda L
5.0
9/16/2024
When looking for a wedding venue, my fiancé and I felt overwhelmed and lost. We didn’t know what we wanted or needed or what was best. The first venue we toured was Colonial Heritage solely because of its close location. Upon arriving, we met Corey and were instantly impressed. The venue was gorgeous, had everything we needed, AND came with the best staff you could ask for. Corey sat with us for longer than expected to answer all of our questions and help put our minds at ease, and the rest is history!
If you’re looking for a venue that has it all, look no further. No need to worry about tables, chairs, linens, food, drinks, a rehearsal dinner location, or even a wedding coordinator! Colonial Heritage is the perfect venue and the staff is top of the line.
Huge shoutout to Corey who held my hand through every question on my list and every mild panic attack leading up to the big day. He has such a way of making you feel like his only and most important client!
Do yourself a favor and book Colonial Heritage as your wedding venue. 10/10 recommend!
Paige K
5.0
5/24/2024
WHAT A PERFECT PLACE FOR A WEDDING! I am not a very Type A person but i still expected to be somewhat stressed leading up to the wedding day, but NOPE! Corey & Cathy are great! Everything was more than handled and it lead to the most perfect stress-free wedding day! The food was great and service was amazing! They know what they are doing!!! I am so happy we went with Colonial Heritage for our venue! Corey and Cathy have got wedding day done to a tee, we were even ahead of schedule and were never behind! I will always look back on my wedding day and say "I DO NOR REGRET A THING!" Thank you for making our special day perfect!!! It was perfect!
Jacqueline B
5.0
12/07/2023
My husband and I recently got married at Colonial Heritage, and we cannot express enough how amazing our experience was, thanks to Corey and Cathy! From the moment we started planning, Corey made the process seamless. His expertise and familiarity with all the vendors were evident; whenever we mentioned we were with Corey at Colonial Heritage, vendors immediately responded with enthusiasm often saying "we love working with Corey!" If you're considering Colonial Heritage for your wedding venue, I highly recommend it, and I can guarantee that Corey and Cathy will go above and beyond to make your day as perfect as ours was.
Katy S
5.0
12/02/2023
We were burnt out wedding venue touring when we came to colonial heritage and met Corey and Cathy. We immediately hit it off and left that day knowing this was where we wanted to get married! Corey is the “director of happiness” and he truly lives up to that title! I have no words to explain how perfect our day was thanks to the flawless execution of Corey, Cathy, and the colonial heritage team. First, the venue is BEAUTIFUL with tons of spots for amazing photos. Getting ready rooms were perfect, spacious, with a beautiful beverage bar set up for both bride and groom, with a private server and onsite restaurant open all day to order your brunch/lunch. Rehearsal was flawless, and Corey takes the time to make sure your party knows exactly what they’re doing. When I say my wedding day was perfect I mean it was flawless! Thanks to the colonial heritage team there was not a single hiccup or issue and if there WAS we didn’t know it! Corey is with you every step on wedding day. You can see in our photos that he is a hands on coordinator (that’s him throwing the veil, holding the veil, and being held by my fiance!). Little did we know, (and I don’t even know how he did this cause he was so attentive to us), he was snapping photos of EVERYYYTHING and the next morning after our wedding, he sent us a ton of photos which was so sweet to get to relive the day and night right after while you wait on your photos!! Our guests raved about a few things- first, we got the most amazing sunset views off the back of the veranda, the food was AMAZING, came out piping hot and everyone was talking about how delicious it was. Corey and Cathy were entirely dedicated to making sure we had the most fun and memorable day, all while making sure we stuck to our timeline. The ballroom is gorgeous especially with lighting (provided by Liz Daley Events, who was just one of Corey’s amazing recommendations). I did not have a planner, and throughout our meetings Corey harnessed our vibe and brought our vision to life- seriously every detail was perfect. We love them and can never thank them enough for our happily ever after!!! THANK YOU COREY AND CATHY!!!!!!
Lindsay C
5.0
12/02/2023
We couldn’t have been any happier with having our wedding at Colonial Heritage! The grounds were gorgeous with so many picture spots. Food was catered by the venue and every meal was delicious. There were so many options! Corey and Cathy helped plan everything through the entire process and were always a phone call away. It was the best night we could have asked for and loved every piece of the venue!
Jessica B
5.0
12/01/2023
This venue was AMAZING! Corey and Cathy were the absolute best to work with. They made every step of the way so much easier. No matter how big or small your question is they are always there to help. Anytime, I questioned myself on things They were always a text, email, or phone call away. We couldn’t have asked for a better wedding planning team! The location is gorgeous and the team was fantastic made our dream wedding come true!
Kim L
3.0
7/24/2023
TLDR: The venue is gorgeous, the value is great, and most of the staff is wonderful - but the venue coordinators were often uncommunicative, dismissive, and ultimately added stress to the planning experience and our wedding day.
/
The Positives:
Beautiful venue, including the lobby, reception room, and wrap-around veranda
Extremely friendly, helpful, and courteous catering staff/bartender!
Great value for a golf club summer wedding in Williamsburg
The Negatives:
The planning process/working with the coordinators
In the months leading up to our wedding, we sent many emails that went unanswered or had very long response times. We often had to follow up 2 or 3 times, or repeatedly correct documents we received (e.g., incorrect pricing, meal choices, etc.). We understood wedding season gets busy and we are far from their only clients, and that, having a wedding of only 55 people, we were not their biggest or highest-spending clients either. So we figured if the wedding day itself went off without a hitch, then all would be forgotten.
And the day itself was beautiful! My husband and I look back on our wedding happily, knowing that our family and friends pulled together to help us make sure everything came together. But the wedding went great in spite of the coordinators rather than because of them. The biggest challenges included:
1) Despite several in-person and written agreements that my family and I would be arriving promptly at 9am (the time our room booking began) and the wedding from the night before would be 100% cleaned up, the coordinator was 15 minutes late to unlocking the doors, and then did not speak a word (not even “good morning”) when she did so. We walked in and ALL of the decor from the previous wedding was still up, and the tables in our reception room were not set. We had to take down much of the previous wedding’s decor ourselves. It was completely unprofessional.
2) I (as the bride), along with all our vegetarian guests, were served an incorrect meal. I was left worrying about allergies for our guests and eating something that I did not want on my wedding day. We never received any kind of apology. After I finished my meal, one coordinator came up and told me it “must’ve been fine” since I “still ate it all.” (Uh-yeah-it was my wedding day and I was starving!)
3) Both venue coordinators left with over an hour and a half left in the event (one without any notice), meaning there was no one “in charge” at the venue. One coordinator told us to ask our photographers (who we hired, and did not work for the venue) if we needed anything. This made for a confusing timeline for the end of the wedding and there was no one to direct our guests for our formal exit.
We don’t write this review to bash the entire venue, because some of the staff was absolutely lovely and our guests had a great time. We just want couples to know what they’re getting into - so if you have a dedicated planner, or a lot of free time to devote to constantly checking details or trying to reach the venue coordinators, then Colonial Heritage could be a great option. We understand our wedding was fairly small and we were spending less than their average couple - but we would hope that in the future, all couples are treated respectfully, particularly on the big day itself.
Jarrod and Jean J
5.0
7/13/2023
I can't say enough about Corey and his team. The personal touch that they put into the service was above and beyond. Corey is such a professional and if you're confident in doing something, he gets that and stays out of your way but if you're uncertain he jumps right in and makes it perfect!
Rita G
5.0
5/02/2023
Can I rate them a 10? We were married this weekend at Colonial Heritage and it was absolutely fabulous! I have been getting texts non-stop from our guests who raved about the entire day. According to my food blogger friend, the food was "luxurious" without being "over the top". I'm told cocktail hour was great--we missed that part. We are going to plan a special trip back to get one of the fried chicken biscuits we missed. :)
When looking at potential venues, Colonial Heritage was not the top of my list. I didn't want a "boring ballroom wedding". But after our first meeting with Corey, we knew this would be the prefect venue. Planning was easy. Corey and Cathy will literally jump through hoops to execute your vision. And in pricing lots of options, you cannot beat the value.
One final note--every vendor they recommended was amazing.
Yes--there will be hiccups at every wedding. But thanks to Corey & Cathy and our entire wedding team, none of our guests noticed them. Thank you, thank you, thank you for our perfect day! Rita & Tom.
Nicholas G
5.0
5/01/2023
THIS VENUE WAS INCREDIBLE! I found it just by googling top rated venues in the area, and from the pictures and hundreds of glowing reviews I was happy, but when we went to actually tour it, it was Corey and Cathy who absolutely sold it. These two will be soldiers at your side the entire process, and come your wedding day they want you to enjoy it as much as possible and worry about as little as possible. They are both so responsive, caring, and so, so professional. We had rain on our wedding day and they moved our ceremony indoors, and partnered with their recommended DJ/MC (Liz Daley), they made the reception ballroom look absolutely incredible, and everything went off without a single problem despite the last minute change. Rehearsal dinner was delicious and such a fun time, even just getting ready day of was a lot of fun, and Corey and Cathy were checking in as often as possible to make sure everyone was ok. The grounds itself is just gorgeous, so many opportunities for amazing pictures and beautiful views, the veranda was perfect for cocktail hour, and the ballroom was an incredible space for the reception. If you’re looking to get married in the area, do not look any further than Colonial Heritage!
Rochelle H
5.0
2/13/2023
I held my son's large rehearsal dinner at this venue, and it was fabulous. The venue itself is gorgeous, the staff friendly and responsive, and the food very good. Everything was lovely and the whole evening exceeded my expectations. Working with Corey Pollock was a pleasure. He took note of all my wants and needs and made sure they were all met well. I highly recommend the Colonial Heritage Club for anyone planning an event, especially a large one. You will be very pleased!
Niki J
5.0
2/06/2023
We chose this venue for so many reasons! It’s beautiful, large, and the food/drinks are AMAZING! Added bonus: the event planner, Corey, is absolutely wonderful!! There was ample space for the wedding party to get ready, and beautiful spots for photos. The entire staff all night was great and all of our guests had great things to say. We used Colonial Heritage just for the reception, but Corey made sure we got to the church on time, and was right there waiting when it was time to go back to the venue. His partner, Kathy, worked so hard to set up for us and made our day truly beautiful. Colonial Heritage is the perfect place to have your wedding!
Reed F
5.0
1/09/2023
My wife and I had a magical day. Corey helped execute and went above and beyond what we had imagined our day would be like. He ran Truly top notch service, not to mention the food was 🔥
Beautiful Flowers: Elgin Morris with Williamsburg Floral
Also if you need a phenomenal tag twam duo for photography Alex & Suzanne Photography!!!
Rebecca B
5.0
12/24/2022
My husband and I got married at Colonial Heritage in October 2022. We would absolutely recommend this venue! Corey and Cathy are amazing! They really valued our thoughts and ideas but gave advice based on what they’ve done and seen. I trusted them more than myself! All of the locations, indoor and outdoor, are amazing! Go book them now!!
Marianna S
5.0
5/29/2022
So, I have to start off by saying that Corey and Cathy are a stellar duo for coordinating weddings! They were the absolutely perfect day of coordinators and made sure that everything turned out even better than what we had originally planned. Cathy did a lot of the decorating and behind the scenes work while Corey made sure we stayed on time and got where we needed to be. When we initially toured Colonial Heritage to see if we wanted to use it as our reception venue, Corey greeted us with such enthusiasm and excitement that we almost didn’t care what the venue looked like (GB Shrimp 😉). We just knew we had to have him there on our wedding day.
Colonial Heritage is a beautiful venue and the ballroom is large enough that it doesn’t feel super crowded. All of our guests loved the space and everyone was pleased with the food. We are huge food and drink people and they made sure that we had everything we wanted on our big day, including the specialty cocktails! We were also looking for a venue that wouldn’t cause us to sell our first child and Colonial Heritage was definitely more reasonable than quite a few venues we looked at in the Williamsburg area. Especially since all linens, dinnerware, food, and alcohol were included with the price. Not to mention this venue is a wonderful place to take pictures! With the waterfall, fountain, gazebo, magnolia row, and the golf course, there’s tons of spots that make for great photos.
We couldn’t have imagined our day being any more perfect than it was and without Corey and Cathy’s help it wouldn’t have been possible. If you’re still looking for a venue, please at least tour this place and give it a look. I promise you won’t be disappointed! 🤗
Andi J
5.0
1/07/2022
We cannot say enough about Colonial Heritage Club for our wedding! We worked with Cory & Cathy for months leading up to our big day. Every time I started stressing out, they both assured me everything would be perfect, and it was! They had a plan for everything. We dealt with some strong winds on our wedding day, and it didn't even phase them. Our guests keep telling us how beautiful the venue was and how amazing the food tasted. The staff was so professional and friendly. If you are looking for a venue that will provide so many included details that you don't have to worry about AND is beautiful inside & out - Colonial Heritage Club is your place!!
Lisa G
5.0
12/07/2021
Everything was beautiful. The wedding was amazing and went exactly as planned. Cathy and Corey were wonderful to work with!
Janet b
5.0
12/04/2021
Colonial Heritage is a beautiful venue for anyone's big day. The staff is so professional and the food is amazing. Corey (The Director of Happiness) and Cathy are simply the best at what they do. From day one they always assured me they had everything under control and our wedding day would be perfect. They did and It was!
Julianne R
5.0
12/03/2021
We searched and interviewed many locations when trying to find the perfect venue to host our wedding reception. The staff and overall initial experience at Colonial Heritage was beyond reproach. We were forced to change wedding dates as a result of COVID and Corey and Cathy with the venue were more than accommodating. Any questions that arose through the planning process, both were willing and able to respond quickly and in the most professional manner. They truly went above and beyond to make our wedding a magical experience for both the bride, groom, parents, bridal party and guests. I would highly recommend this amazing venue and team to anyone looking for a personal affair with no attention to detail going unnoticed.
Valerie G
5.0
10/03/2021
Walking into Colonial Heritage, we fell in love with venue. Then we met Corey, OMG. We fell in love all over again. Corey is the best ever and he made the day go so smoothly! His experience is unmatched. Corey and the entire staff worked with us for over a year and we even had to postpone once due to Covid. Corey responded to quickly to every text, email and call. He makes sure your day is perfect and everything is about YOU TWO! Colonial Heritage is gorgeous! It’s in a gated community and there are tons of areas for beautiful pictures. I couldn’t imagine our wedding day going any better than it did. You will not regret having your wedding or any event at Colonial Heritage!
Sherrill M
5.0
5/26/2021
Corey and Cathy ensured every part of our wedding was amazing. It was originally scheduled for November 2020, but had to get postponed due to covid, a week before the scheduleddate. They worked with us on setting a new date and every step of the way kept us informed, answered the insane amount of questions I had, and did everything they possibly could to make our day phenomenal. Every single staff member was such a joy to work with and were all so kind and polite. They have my absolute highest recommendation! I want to have another wedding, just so we can come back here!
Lauren M
5.0
12/01/2020
Very stress free venue for the bride and groom! Corey and Cathy are on it! The food is amazing and was a hit with guest. Set up and break down is included. Cathy is amazing with decorating. The have many vendors they work with the give ideas to the bride. 10/10 would recommend this venue. They made my dream wedding come true!
FRANCISCO C
5.0
8/29/2020
Corey and Catherine were the right pair to handle my daughter's wedding. With the state going back into Phase 2 they were on top, and we were updated daily on the happenings with the venue. Very flexible and worked with us to manage the people place, and decorations. We are really glad we picked Colonial Williamsburg for the wedding. Thank you Corey and Catherine for everything.
Chyanne B
5.0
8/29/2020
Everything was perfect! Corey and Cathy made sure everything ran smoothly even with all the covid craziness. I couldn't have asked for anything better ❤️❤️❤️
Austin Y
5.0
8/29/2020
Corey and Cathy here are the absolute best! They made everything smooth as can be and in just barely 3 months helped execute a wonderful ceremony and reception for us.
Elysia Y
5.0
8/29/2020
Corey and Cathy were by far the best people ever to work with! It wasn’t easy planning anything with how the world is now but they made it so smooth and totally worth it! They kept me calm and helped me with so much over the planning process!
Kimberly H
5.0
8/18/2020
Corey and Cathy are the dream team!! Corey is so personable and worked so hard to make sure I got everything I wanted in my wedding. The food is so good and the servers are all very professional and nice. I would recommend this beautiful venue.
Samantha D
5.0
8/02/2020
Colonial Heritage Club absolutely helped deliver our DREAM wedding. Corey & staff were so helpful throughout the entire process, from having to reschedule to helping us with every tiny detail. The staff was phenomenal and went above and beyond to help us throughout the entire day. It’s an absolutely beautiful place to get married and you have the most helpful people standing by your side the entire time. Highly, HIGHLY recommend!!
Connie S
5.0
6/10/2019
Every couple has a vision of what their special day will look like. Thanks to Colonial Heritage, every moment in our vision came true. Each staff member was 100% on-board and open to my new, and sometimes challenging ideas. The facility offers multiple rooms to help cater to each type of guest, and a expansive overlook of the grassy, golf course knolls. The facility was even built for the sun to set behind it. Amazing!
This is a stunning facility with enough grandeur to please the pickiest guest. Event planners were over-the-top amazing, promptly emailing over the months of planning with helpful resources, and ensuring all of our guests were comforted on our special day. Specifically, without prompting, CHC staff seated the elderly guests and hand-served cocktail hour appetizers. Multiple store runs and mimosas later, we certainly had found people that dearly love what they do. Throughout the evening, I was kept updated that every little item on my wish list was being checked off. The servers and security team also supported our special day with top notch service – checking off guest lists and maintaining large smiles throughout the evening. The highlight of everyone’s evening were the crab balls and steak. The chef prepared every plate as beautifully as our tasting dinner that we had months before.
The only thing left unchecked is the date for our next event at Colonial Heritage Club!
Veronica P
5.0
6/03/2019
My husband and I had our wedding reception here a couple of weeks ago (5/11) and we had the best time! They provide outstanding service. Our friends and family raved about the food! Stacy is very friendly and easy to work with. Her and her team will be there to make sure you have your dream wedding! Thank you to everyone at Colonial Heritage Club!
Taryn F
5.0
11/13/2018
Our wedding day was more than we could ever ask for! Everyone at Colonial Heritage was so welcoming and made our day so special! Stacy was great to work with! She made sure everything went smoothly and answered any of the small and silly questions we asked. If you are looking for a beautiful venue and great people to work with look no further than Colonial Heritage!
Rebekah T
2.0
8/20/2018
Colonial Heritage is a beautiful venue! They have lots of places for great photos & their new ballroom is gorgeous! If you are looking for a beautiful venue with a staff to take care of all the details for you then this is a great choice to get married. If though, on the other hand, you are looking to have your wedding and details of your big day as YOU wish them to be, you should consider another place. My day did NOT go as planned, despite insanely detailed instructions and lists being given many times through email, and I urge you to read some of my issues before you decide to booking this venue.
There were lots of false promises; make sure you get everything in writing! We had been promised for almost a year and a half a particular room for our “rain plan” (it was one reason we chose the venue), but three weeks before the wedding we received an email that we could no longer have that as our rain plan unless we paid and additional $1,200. If we were not prepared to do that we could pay to rent a tent or we could just have our ceremony in the same room as our reception! This should not have been changed at all let alone three weeks out when you are working on a budget.
We had to go on two tastings because the first one we weren’t asked what meals we were interested in so were served things we didn’t like. We loved the food on our second tasting and went with those options! Much to our dismay, when we arrived at our reception the food served was NOT what we had tasted! The biggest difference being we had a baked chicken dish at the tasting and the chicken served at the wedding was battered and fried! I had been looking so forward to my wedding meal for months and was sad to not have anything close to what I had tasted & anticipated.
Set up your own decorations! Despite the fact that they require you to pay for their service! My decorations were a disaster! I had specially spoken to the venue coordinator that morning about my flower petals being put on all the tables as part of my centerpieces; not one petal was used! It made a massive difference in how the tables & centerpieces looked. I had brought a “take a seat not a side sign” & again had spoken with the person in charge about it specifically and she used someone else’s sign instead of mine! I had not wanted any decorations on the wedding arch under which we had the ceremony. Some weird ugly tulle bow thing somehow appeared, OFFCENTER I might add, and is now in all of my wedding photos :-/ If all this wasn’t enough, half of my centerpieces and decorations were THROWN OUT by the staff following the wedding! We were told to pick them up the next day, which we did, and tons of our belongings were not there, including 10 pearl garlands, 3 hydrangea Chinese lantern centerpieces, and 20 satin table runners!!!! Why they would throw away any of my belongings let alone expensive parts of my centerpieces is beside me!!! I still can’t believe it!!!
The photo opportunities around the venue are amazing, provided they let you go! We were promised time at magnolia lane which we loved! We weren’t able to fit it in after the ceremony so was told we could do our sunset photos there. When we came to that time we were told to wait and do sunset pics around the venue then we would be taken to magnolia! It was not our choice as we wanted magnolia first but we followed the direction of the venue coordinator. Once we finished, as she instructed, and told her we were ready for magnolia she said it was too late and refused to take us over! We missed out on one of our top photo op places because we followed her direction and then she took it away from us! I was devastated! We were also told all golf carts would be stopped during the ceremony and yet we still have photos with golf carts in lots of our ceremony photos...including the photos taken by the venue coordinator herself!
The service we received the day of was so Unprofessional! I had bridal party members, parents, and guests all comment to me about how rude the venue staff was during the reception! The venue coordinator, who had seemed super nice up to the day of, also turned and became really rude and unprofessional! To the point where I was told that she and the staff were blaming things on the bride to guests! Instead of saying no we aren’t serving that tonight, I was told by several people, they were told no because the bride said so! Very unprofessional! We also received a super nice text from our officiant the morning after the wedding and the venue coordinator was included. Her only response to this “how was ur wedding message” was a nasty, passive aggressive response about an incident that happened that evening! An incident, I might add, that would have been completely avoided had she followed my direction to remove that person from the reception! Again I was told she was going to remove him, but didn’t, and 2hrs later there was an issue! But to tell our officiant that was absolutely unprofessional!
Also, a drink was spilled all over half the dance floor and at no point during the 1.5-2hr reception did anyone from the venue come to clean it up! We were unable to use half the floor most of the night and it was a safety hazard!
Something else to be aware of is if they offer free mimosa service. Be advised the service is for about one mimosa per person and then you have to pay an additional $30 if you and your bridesmaids want more than one! Totally fine, but I wish I had been told that in advance so I could have been prepared financially rather than going into it assuming on my wedding day when I was given a free mimosa “service” that meant I could only have one mimosa.
All in all I was beyond highly disappointed with the service at Colonial Heritage! I loved the venue for the photos and rain-plan, but like I said, even that was taken away the day of! I spent hours writing up specific instructions for my big day and still they were not followed! Lots of my decorations were not set up & and many were thrown out afterward! Our meals weren’t what we ordered, staff was rude and unprofessional, and promises were made and not kept. There are other things as well that are not listed in this review. On a positive note, I did contact the site manager regarding these concerns, as they are major issues and I didn’t want another bride to have to suffer on her big day the way I did. The site manager was very understanding and offered us a partial refund to help cover our losses, which was greatly appreciated. In closing I would really think twice about choosing this venue for your wedding!
Megan D
5.0
5/24/2018
I absolutely loved working with Stacy at Colonial Heritage! She was awesome and helped iron out all of the issues that occurred. You can tell she has been doing this job for a very long time. Her professionalism was very refreshing. The venue itself is gorgeous for either an indoor or outdoor wedding. The food and service was excellent as well. I would highly recommend this venue and staff for any sort of event you have planned.
Paula R
5.0
11/02/2017
We recently celebrated our wedding reception here on 14-Oct, and worked with Stacy Krick in the weeks leading up to it. She was absolutely FABULOUS - cheerful and sweet and responsive, making us feel like we were her only concern even though I know she has more than a full plate! The venue was gorgeous (Heritage Room), the food was on point (BBQ, fried chicken, mashed potato bar!!!!), and everyone absolutely loved it. Stacy made the entire experience easy, painless, and fun - she was so on top of everything, we didn't have a single worry other than showing up and celebrating! THANK YOU! <3
response 11/02/2017
HI Paula! Oh my goodness, thank you so much for your kind words. You both were ABSOLUTELY ...
amazing to work with, you have so much love and joy in your hearts and it is contagious to everyone around you. As I told you, now I go through withdrawals! I hope you visit us and continue anniversary celebrations with us!
<3 (looking for heart eyes LOL) ~Stacy
Megan E
1.0
3/29/2017
I had my wedding at this facility on March 18, 2017. First of all, when I arrived at 2 pm for a 3 pm wedding ABSOLUTELY nothing was done, despite the fact that I had been told to bring my decorations and wedding arch in a few days early and they would take care of everything. So thankfully I had a large group of people with me that were able to pull everything together for me and I was able to start my wedding on time. During the wedding procession, a golfer was allowed to just walk through my wedding party, which I'm sorry, but I think that is incredibly unprofessional. From what my husband told me, he asked if he could exit, despite seeing a wedding party and Stacy told him yes. She very easily could have directed him to another door, but instead I have a perfect stranger on my wedding video. Things progressed very nicely from there. We were determined to have a good time, despite the initial irritation. Dinner was good. Everything went fine until it was time to go. I had asked that my wedding favors be put in the room next to my gift table. I was told they would be put in the lobby next to my sparklers, which would have been fine if there hadn't been another wedding and a birthday party happening at the same time. There was no designation that they were for a specific party, so apparently guests from other functions were grabbing them and taking them. I know this because my guests witnessed it and I ended up not having enough favors for everyone. While we were packing everything up I asked for the remainder of my wedding cake. I was presented with two to go boxes of cake and I questioned if that was it because there should have been way more cake than that. I was told that's all she could find and we left. It wasn't until the next morning that I realized not only did the staff not give me the remainder of my $700 wedding cake, what they did give me was my cake top, cut into pieces. You know, the piece I'm supposed to freeze and save? Yeah. That was in pieces. Isn't that like wedding 101? I also realized I didn't get my toasting flutes and cake cutter or rented cake stand. So I emailed Stacy to let her know I would be coming Monday to get them. She informed me she would be out of the office, which was fine but I really needed the cake stand because I had to return it Monday to get my deposit back. So I went over there anyway, because l wasn't informed that no one would be there. Except a front desk girl whose sign said she'd be back at 12:30 and it was more like 12:45. I sat and waited for her for about an hour. I finally couldn't wait anymore so I went to Stacy's WIDE open office and found my toasting flutes and such. Thank god it was me that found them and no one else, since the door was wide open and they were in a bag for anyone to grab. I also found my cake stand and by some miracle, the rest of my wedding cake. You know, the cake the staff said they could find?!? It was over half the cake. I purchased a cake to feed 50-60 people and there were maybe 25 people there when we cut the cake. And believe me, with the tiny slivers of cake they served I knew there was no way they served the whole cake. So I have to wonder, is it habit for them to keep party's food and enjoy it themselves later? I thought about not saying anything at al but I really want everyone to know that the utter unprofessionalism of the staff almost ruined my wedding day.
response 03/30/2017
I am saddened by this review as I sincerely wish all weddings are 5 stars and I care that ...
the couple and families are happy with their special day. I am surprised however, since at the end of the evening, you gave me a big hug and thanked me stating an apology for any miscommunication to which I responded, that there are no worries and that we happily accomplished what needed to be done. I was under the impression that you were pleased with your day and the hard work (many hours during the planning process and the day of) we put in to make that happen.
We began set up at 1:30 for a 4:00 pm reception. The small amount of items for the room did not need to take that long, however the family did start helping early but was not necessary for the mirror and Chinese lantern on each table, either way the wedding would have been on time. I understand if they were anxious and I apologize for that, but there is no need for staff to come in 3 hours before an event for a 30 minutes set up.
I was not aware that we needed to build an arch that was purchased elsewhere. However, you told me that you had a conversation with someone other than me, that I was not privy to, he was to put it together, which he did. It was not strong enough to stand up on its own so we improvised with what we had in house to hold it up. I highly recommend that couples use the rental items that are offered and delivered that work on our property at a small cost.
I did allow a golfer to pass through before the procession began. I will still lining the bridal party in place when he went through the lower level vs the upper door which would bring more attention to him going down the grand staircase. I do apologize for him being in your video before the wedding began.
I am glad you were pleased with the reception dinner, we do have an amazing Chef!
Yes, only office staff is here on Monday, so we informed you that your items would be in my office to take on Monday if you could not come on Tuesday. The door was remained open not only for you on purpose, but for the office staff that needs access to the copier/scanner. There are no issues of security for cake cutter, flutes, or any wedding supplies that are left here on a regular basis to be picked up.
We sincerely wish you both much happiness and a loving, bright future together.
Jacquelyn
4.0
8/25/2013
Over all we had a wonderful experience. The venue was beautiful the staff was easy to work with especially Victoria who is in charge of the wedding planning process! The food was spectacular people raved about it all night. Would definitely do it all over again there if I had the chance!
Lauren B
5.0
6/28/2013
Victoria and her team were amazing! They were there every single step of the way, from setting the wedding date, to the end of the wedding. Victoria is extremely flexible, and works with you on every detail. The food is great, the space is ample, and I am sooooooo glad this is the venue I went with!
Brittany G
5.0
6/21/2012
Not only is the venue absolutely beautiful, but the staff is fabulously helpful and accommodating! Victoria and her staff did everything possible to make this day as easy for my groom and I. We had both our ceremony and reception here, and it was beautiful. Also major kudos on the amazing food! I had mediocre expectations because wedding food produced in such mass quantities isn't known for being fantastic, but I was absolutely blown away! I have heard nothing but great comments from guests on the food (we had prime rib, salmon, and chicken dishes). I highly recommend Colonial Heritage to anyone looking to get married in Williamsburg! It was a perfect fit for our 170 guest wedding.
Leslie F
5.0
10/03/2011
I recently had my wedding at Colonial Heritage in June, 2011. First off, Bonny Young was absolutely amazing to work with! She always returned my calls and emails promptly and professionally and answered any and all questions I had throughout the planning process. Our wedding was outside on a beautiful sunny day, the reception was held inside the ballroom, and I had more guests compliment me on the food that we chose more than anything else. The prime rib was delicious and tender, and the chicken was very tasteful as well! From the first day I went there, to the day I was married, I never once had anything to gripe about. The staff are very friendly, accommodating, and professional! I would definitely recommend this facility to anyone!
Tarcela R
4.0
7/06/2011
Being a non-resident of Williamsburg, I did my due diligence when picking out a reception venue. Since I was having a May (Memorial Day weekend) wedding, I knew it was going to be HOT and I didn't want to risk the chance of rain. I saw all the local golf clubhouses, hotels and winery and after jotting down the pros and cons, Colonial Heritage was my top choice. From the pretty views on the outside to the spacious lobby area that flowed out to an outdoor patio overlooking the green, it provided a nice atmosphere for the cocktail hour. And the beautiful ballroom that gave us enough room to eat, dance, laugh and cry (gotta love the speeches).
The woman I was working with from day 1, Bonny Young, was AMAZING!! Words cannot explain how sweet, attentive and attention to detail she was when it came to helping me sort everything out .. up until the day before. The catering director I was working with had left 6 months before my wedding, so I was really upset about that since we had built a good relationship from my multiple trips down there. While the new catering director tried to step in, I continued to work with Bonny (the sales director) to get everything done correctly.
The food was amazing and people definitely felt full after their meal. I ordered the fish and it wasn't dry, which surprised me because that's what I normally find at wedding when I order the salmon. The only thing that I wasn't a fan of was when you picked your entrees for the seated menu, you pay for the most expensive option you pick. For example, we had 125 people and the most expensive option we got was the beef medallions. We had to pay the cost of the beef medallions for all guests even though some of them would pick the less expensive menu choices (chicken and salmon). This is the reason we didn't opt for the filet mignon.
The service was great. They were very accommodating. My husband and I opted to eat our dinner during the cocktail hour in the billiards room on the ground floor. We took this as an opportunity to enjoy being by ourselves and actually eat (heard too many horror stories about starving and I'm not good when I'm hungry).
The service during the reception was great minus the fact that it was HOT during the reception when everyone was dancing. We asked them multiple times to turn the AC up but it was already too late to try to cool a room with 125 people in it dancing the night away.
In terms of taking pictures at the venue. While they have the water fountain in the front and the greens in the back of the clubhouse, my photographer took me and my husband to a field that was right across the street from the parking lot. She was able to get big sky pictures that looked AMAZING!
Courtney M
4.0
6/25/2011
Our reception and ceremony as held at Colonial Heritage in Williamsburg Virginia. We had our ceremony outside which was very beautiful. The only bad thing about the ceremony was that since it was a golf course there were golfers in golf carts in some of our pictures. The room where we had our reception was very nice and we did not have to decorate it very much because it already looked good. Everyone as very nice to work with. The venue catered our food for the wedding which was very good but expensive. However there are ways to lessen the cost. Overall we had a great experience having out wedding at Colonial Heritage
Jessica S
4.0
11/17/2010
Food was delicious, service was excellent and they worked with us to ensure everything was to our liking. Would strongly recommend them!
Erika Z
5.0
10/07/2010
Colonial Heritage was the setting that I had dreamt of for my wedding. The ceremony was held on the knoll behind the clubhouse, with the beautiful white columns and staircase as the backdrop. The staff was absolutely fantastic - they were willing to work with us on all of the details we had to have for our special day. The food was delicious and the service was excellent. We were able to customize a menu and there were so many options. They provided a cocktail hour in their main lobby after the ceremony so that the guests could enjoy refreshments while we had our pictures taken. The reception was in their main ballroom. We had approximately 200 guests and it was very comfortable. It's an extremely large room and it's beautiful. We had everything we could have wanted from our venue! We were even able to get ready at the clubhouse. The guys were in an upstairs room and the girls were downstairs in a large room. They were very careful to make sure that my husband and I couldn't run into each other! I can't rave enough about this place. It was a little on the expensive side, but I would say it was well worth it. We got what we wanted without having to worry about a thing.
Nicole N
5.0
9/10/2010
The staff at Colonial Heritage Club really made my wedding a wonderful night. Everything was set up beautifully and the staff was very helpful throughout the whole planning process and event. I am still having guests compliment me on how fabulous the venue was.
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