Colonial Hotel

e down the entire process for us from start to finish. We looked at a few other venues before seeing the Colonial and we had mixed feelings every where els ewe went. As a gay couple we were hit with a lot of hate when searching for a venue and even vendors but the Colonial made us feel welcome and right at home. She was incredibly freindly and detail oriented. As a type A personality I imagined I would have a hard time letting someone else help plan or take over and do what needed to be done but Mary put me at ease right from the get go. The staff on the day of the wedding was also incredible. They went out of their way to take care of us in anyway needed and were so very friendly. The wedding was a hit and people are still reaching out to us to tell us how much they loved it. Most even saying it was the best wedding they have ever gone to. 10 out of 10 would recommend booking this venue for your wedding. The old time charm and the modern decor was awesome. The rooms were great, the food was amazing, and the atmosphere was out of this world. If I could I'd give this venue 100 stars!

roughout the venue evaluation process, wedding planning months and wedding day. Mary’s timely responses, attention to detail and industry experience made planning feel achievable and stress-free.  During the wedding day, the team went above and beyond with many thoughtful gestures such as ensuring the wedding party had refreshments during the formal photoshoot (they wheeled a cart outside to meet us during the shoot), wrapping up the remainder of our wedding cake, and decorating the bridal suite with the floral centerpieces rather than throwing them away (we came back to a beautifully decorated room at the end of the night, and in the morning many of our guests took home a centerpiece). We could all relax and enjoy the wedding day because we fully trusted Mary and her team to take care of the setup, schedule adherence and logistics. The food and drinks were a hit, and the hotel rooms were cozy and comfortable. The bridal suite in particular was spacious, decked out with great amenities and had lots of seating for the bridal party. The rest of the hotel (foyer, cocktail tent, ballroom) provided an incredible backdrop for our wedding - the spaces were absolutely beautiful with all the lighting and decorations. We would highly recommend The Colonial Hotel for future weddings!

could not have been better, easier to communicate with and so incredibly amazing. I would recommend the Colonial Hotel to anyone looking for an amazing venue, a reasonable price, amazing food, and wonderful people to help plan your perfect wedding!

oked online through booking.com and actually got a cheaper rate than what was offered in the block...I thought that was the point of the block? They also do an attrition clause which they are up front about, but there are hotels not much further than them who will reserve a block for you and then release the rooms a month out if they do not get booked. We had welcome bags for our guests and they charged us $2/person just to hand out the bags at the front desk, not even bring them to the rooms. We also requested an earlier check in specifically for our guests (only 16 rooms and asked well in advance) and they "could not guarantee" an earlier check in until the day of and the guests had to call that morning. We also had a bus taking our guests to and from the venue and a few had unopened alcohol that they were bringing up to their rooms and were forced to dump all of it out.

e lovely. It was the wedding I had always dreamed of, and I felt like a princess. Thank you to everyone at the Colonial for a wonderful wedding weekend experience!

ry moment absolutely perfect! Before the wedding they were extremely responsive, always willing to answer any questions I had. Highly recommend this venue to everyone! The food is amazing, and our guests are still talking about it, and how much fun they had! If you are debating having your wedding at a hotel venue, do it and pick the Colonial Hotel!

nue is beautiful. Mary and Kailee, the wedding coordinators are top notch. They were so flexible and willing to answer my one million questions and always brainstorming with me to come up with unique ideas. We have received non stop compliments from our guests about how good the food was and how wonderful the staff is. The on site pub was a huge hit too. Truly can’t say enough good things about this place. Definitely reccomend the suites as well! They were perfect to get ready in the day of. 10 out of 10 the whole wedding weekend! Thank you Colonial!!

but the large portions and everyone loved the appetizers. The wait staff was incredible, they were attentive to everyone and very pleasant. And the ballroom was setup exactly how we envisioned it. Everyone had plenty of space at their tables and in between tables to walk around. I stayed in the bridal suite the night before and got ready there that morning. The suite was very spacious, giving us plenty of room for myself, 2 bridesmaids, my mom and flower girl to all get our hair & makeup done and get dressed. My main issue with the bridal suite was that there was no good location to hang up my dress. The “closet” was simply a bar with a rack on top that you see in a lot of hotel rooms but it was hung relatively low so the dress would have no room to hang properly plus it was located right behind the door so I was nervous to have the dress there thinking people would open the door onto the dress. The door to the bathroom was a pocket door so that was not an option. We finally realized that the only place to hang it would be on the valance above the window. But when it came time to steam my dress, we realized that would not work because there were no outlets close enough to plug in the steamer. We ended up draping most of the dress over a chair and had my mom held the top of it while I steamed. To have and advertise bridal suites, I think they should think about what people are using the room for and make sure to have the right accommodations especially something as simple as having an adequate spot to hang a wedding dress. Overall while the day of the wedding was great, we wished the planning process could have been smoother. Our initial meeting to see the hotel was great. But after we signed the contract, it was hard to get definitive answers on things. For example, the package we choose came with a scoop of vanilla ice cream with the dessert. First meeting we had, I had asked if we could also have chocolate as I do not like vanilla. We were told that should not be a problem. In following meetings and emails, when the same question was asked, we were told they would have to check with the chef and then we were told yes we could have chocolate but was then told we could have chocolate or vanilla, we could not have both. We were never given an answer as to why both could not be option. The other main back & forth involved the entree dishes. Early on, because of our own tastes and our budget, we knew what meals we would be choosing. But the brochure we received detailing the different packages and meal options did not list the sides that come with the meals. Upon asking we were told it comes with a potato (either roasted or mashed) and chef’s choice of vegetable. For the most part we were fine with that and choose mashed potatoes. We learned that there was a vegetarian option of eggplant rollatini. It was not until much closer to our date when we submitted our table info and meals for all of our guests did we learn (because of different allergies and dietary restrictions) that there was a veggie stir-fry for vegans and plain grilled chicken with a baked potato available for people with certain allergies. We wished we had known all of these options much sooner so we did not have to spend time going back and forth with some guests trying to figure out the best option for them. Also we were not sure why we were not given the choice of a baked potato for the potato as that is something I personally would have chosen of the mashed. Also be aware that they only have 1 wedding tasting event a year, at the end of February (that was when ours was). We were given the option to have a private tasting a little bit earlier (I believe we were offered time in January, maybe December) but if you have the private tasting, you have the pick the appetizers and meals you would like to try as opposed the wedding tasting event which allows you to taste everything. We decided that even though there wasn’t much time between the tasting event in February and our wedding in April to go with the event not a private tasting so we could pick which appetizers we liked best. The hotel was a beautiful place for a wedding but I would make sure you think of all possible questions and be persistent when trying to get answers to those questions so you know as much information as you can as early on as possible.

ent above and beyond to answer all of my questions and make sure our day was beyond perfect. Anya and Kayleigh supported us beyond perfectly throughout the wedding day and get us where we needed to be without taking away from any of the fun we were having. The food was incredible and everyone made sure my allergies could be accommodated. The ease of having every part of our wedding in one place was exactly what we were looking for. Not to mention it’s just beautiful. Us and our families had the weekend of our lives. The Colonial Hotel is the best place to get married.

first tour there, we booked a date! The convenience of having everything all in one location is ideal for bridal party and for guests. Mary and the staff were wonderful start to finish. They kept our timeline on schedule, helped assemble & dissemble the decor, and checked in on us throughout the day to make sure we were good. The food was great - the portions were generous and we received many compliments throughout the evening. The bridal suite (there are multiple suites) was huge, fit everyone comfortably while getting ready. I can’t say enough nice things about our experience. I’d absolutely consider booking them as your wedding spot!

people to make every wedding dream a reality. They truly do it ALL and make it look so easy. I cannot recommend them enough- they make it all so fun!!

easy to work with. Recommend!

was very prompt on responding to all of my questions and emails during all our wedding planning process. The food was one of the best wedding meals I’ve had and our guests have said the same. The wait staff was on top of everything the day of and we even got some on the dance floor at the end of the night…so awesome! If you’re looking for a one stop shop as well as just a venue where you have everything on site this is your place!!

will remind you of everything even right up to the last minute. I also appreciate “ no hidden costs”…. This is not always the case at other venues.

hat I could chose from. They were always ready to answer my questions. Even with a summer wedding they already had back up plans for rain. The staff was very professional and the food was perfect. I was glad to have everything at one location so my guests didn't need to travel in between. The facility is big and had so much parking. I am so thankful we had our special day here.

reception hall was stunning with the lights and decorations and was more than big enough for our 180 person wedding. Food was delicious, and the room accommodations made all of our guests very happy. We also held our rehearsal dinner and after party there. The after party with a DJ and food was a great way for the guests to keep the party going until 2am. Highly recommend.

d with the wedding package that we chose and so many amenities that just made our day absolutely perfect. Mary, the wedding coordinator, was absolutely amazing and took a lot of stress out of the day for me and my husband. She was constantly on top of everything and made sure our day went exactly as we wanted it to. The hotel is absolutely beautiful that time of year and they set up of the room was breathtaking. Such an amazing place to host a wedding or any other type of event.

Everyone was so personable and made sure that all of our needs were met! There was a snow storm the night before, but staff did a great job at keeping us in the loop! It turned out to be a gorgeous day! Everyone paid so close to the details and our requests. We truly would not have changed a single thing!

entire planning process. We got so many compliments on the wedding itself - the ceremony space, the reception, and having the pub there late night for the after party - we all had the best time! Food was excellent, staff was attentive and so friendly, and we can't speak highly enough!! Have your wedding here!!!!

edding coordination staff. They attended to every detail and left NOTHING to chance. Well Done, Mary.

general, and the food WAS DELICIOUS. All of the little details were considered. Mary is THE BEST! She and the team, especially Cahlee and Stephanie, were truly caring and understood how important the day was to me and I'm so grateful to them as I don't look back on anything and wish it had been done differently. Seriously, perfect. Everything I envisioned, Mary made it happen with the help of everyone at the Colonial Hotel. The rehearsal dinner was also amazing. Every server was spectacular, especially Sam and Beth. Again, the food was beyond delicious. Everyone agreed. I could cry at how thankful I am that a day I planned for years, with so much pressure surrounded by it, was cared about by everyone at the hotel as much as I cared about it. They even took everything back to my room and set up all of my flowers beautifully in the room to enjoy! The little things made a huge difference! WE WILL CHERISH THESE MEMORIES FOREVER!

nd amazing food. Mary is also the absolute best coordinator there ever was, and is an absolute joy to work with. One of the first things I missed about the wedding process being over was working with her! They also helped us through the stress of the pandemic and rescheduling our day by a year, and were incredibly accommodating. Cannot recommend the Colonial enough!

outdoor wedding but at the rehearsal it looked like it would rain during the ceremony time. Mary was upfront about what our options were and made sure we had plenty of time to decide. When we decided to move it into the ballroom her team was able to get the ballroom set up that night in time so we could have the rehearsal in there. Day of the team was attentive to our needs. They have a salon on site you can use for the hair and makeup team so there is plenty of room. The tent was gorgeous, and everything was set up how we wanted it. It was so hot out that I didn't eat much of my dinner or the cake and when we got back to our room there was a plate waiting for me with my meal and some of our cake. The hotel room was set up for us with the centerpieces from our table and so soft and romantic. We didn't have to worry about clean up the team took care of that, and everything was in our room before we got there so it made leaving the next day for our honeymoon super easy.

al day. They set up and executed everything exactly how we requested, and paid extra attention to detail. Everyone raved about the food and service. We couldn't have been happier with the Colonial on our wedding day!

tmosphere so much more beautiful and my wedding photos look absolutely beautiful with the wedding decor and lights. not only is the decor amazing, but the staff that work here are amazing. Mary Whitman, my wedding planner of the hotel ans her staff worked with me for a year and a half with planning. They always got back to me with any questions or concerns right away. They are not only down to earth and easy to communicate with, but they are super talented with decorating the hall ( I had alot of decor) they made sure to use everything everything brought and placed it beautifully. I got so many compliments from my guests about how wonderful everything looked and how beautiful everything was. The food is delicious and everyone also told me how much they enjoyed the food as well. my husband and I are just so happy we chose this hotel to have our wedding and we highly recommend anyone who is planning a wedding to absolutely consider having it herr!

single time Mary was the easiest to work with. She was to calming and she is such a great person that made it much easier. She is personable and knows exactly what to do when to do it. I was nervous about so many things and Mary took care of everything! Even room situations for our guests and wedding party. The hotel is so beautiful and the pictures came out amazing but this staff and this place will always be the best decision we made. Everything is done right and done for you so the wedding can be everything and so much more than you could dream of. It was certainly that way for me. Cannot say enough amazing things about this venue!

d Sarah! They were AMAZING! Every email (and I sent ALOT) was answered with in 2 hours and any questions I asked they were able give me answers. They are organized, timely, professional and so much fun to work with. The hotel is absolutely beautiful, food is PHENOMENAL, and the tent and ceremony space in the ballroom blew me out of the water. If you are looking for a one stop shop to have rehearsal, ceremony and receipt with a hotel.. look no further, you will be blown away by the staff and hotel. Absolutely had the best weekend of my life thanks to The Colonial Hotel!

a very big issue and we had to walk away from our deposit. A hotel should put their clients first especially when it comes to safety and they did not.

d what I could do, they let me know they were working with all couples to move to a new date 8 weeks prior if the restrictions were still in place. When the time came they were just as helpful, sending me new dates for 2021. I moved my date to May 2nd 2021 out in the Tent, with all of our deposits! Even with our new date we did not have the same amount of guests come celebrate with us as we expected, the Hotel worked with us on all minimums. The Sales office made sure that my day was as special as it could be and I truly couldn't ask for more!

supposed to be over. During the pandemic I do have to say the Colonial Sales Team did answer my questions and concerns daily. The Hotel always worked with us, at this point due to the restrictions we could only have 50 people including staff. The Hotel did tell us that we could keep our wedding and they would not hold us to any minimums and we could just use our deposits and have a wedding for 50ppl, or we could take our deposits and move to another date which we decided that is what we wanted to do.. We did get married and had everything that we truly wanted. I know this was difficult and I was probably not easy to deal with but hotel did everything to help me through this whole process and made me feel at ease. I understand by reading some of these reviews people were frustrated with this pandemic as well as I was but this was not anyone's fault. I always wanted to have my wedding here and I am very glad that I did. Thank you to everyone at the Colonial!!! Our guests are still talking about what a GREAT TIME EVERYONE HAD!!!!

ndangered the local community, and encouraged us to break the state guidelines to host what in the planner's words was a "safe wedding". To top it all off, the owners kept our full deposit and were extremely threatening when trying to negotiate retrieving our full deposit. STAY AWAY!

e any but would try to upgrade our room. The room we did get was extremely small, I believe it was a handicap accessible room, that we barely could move around in. Our guests ended up having much bigger rooms than we did which was extremely frustrating and showed poor planning on their part. The room was not that great, and the hotel needs to update its policies. We were charged an amenities fee for which there were no amenities provided because of COViD. The deposit for the room was also far above industry standard, and took an extremely long time to be refunded to us. The hotel also was in the news multiple times leading up to our wedding for COViD restriction violations that was discomforting, however it was one of the only hotels in the area and we had extremely limited options for our guests. On one positive note, they were very flexible with the hotel room block, not charging for not having all our rooms filled within the time frame. If I had other choices in the area, I would not have used this hotel.

n you may have. The venue itself can be pricey but if you're someone who wants to hand off some of your wedding planning to professionals, it's worth every penny. Having hotel rooms on-site for guests is a huge bonus. Our day was perfect and we received so many compliments on the venue. Their recent renovations really elevate the look of the whole place! Would recommend to anyone looking for an all-in-one venue in central MA.

my crazy bride moments! Mary and Kailee were always willing to go the extra mile to make us happy. Mary walked us through every detail and gave us tips as to how we could make the day run smoother. She really put my mind at ease during such a stressful time. The Colonial Hotel was absolutely phenomenal! Monica P