Columbus Zoo & Aquarium

s. The food was great. Also, animals! It was such a cool thing to have some special guests stop by. We also took some time before the ceremony to step into the zoo and take some photos. We absolutely loved it there and I would definitely recommend it!

and professional with us, the guests, and the animals as well. The only negative thing I could say would be that we couldn't hold the sloth... but that's just me being selfish. We just love animals so much, and just want to love on them-- so in all seriousness, we completely understand why we couldn't hold her. The guests at our Wedding absolutely LOVED asking questions and seeing the animals in person! They were all such a hit!!! Such a wonderful experience! Would recommend 5/5!

ful the place and animals were- but that the food was great. The zoo always held a special place in my heart- but this one will always take the cake.

joyed it. I really had to thank the Zoo staff for helping keep everything so organized and on track. Claudia was so helpful in making sure food selections were done in a timely manner. And Lindsey…I do not have words. She is genuinely one of the kindest and most helpful people on this planet. She is the only reason that the wedding went off without a hitch! Between her fluffing my dress before walking down the aisle, or just even being there for me to look at to say “what the heck are these people doing?!” She was a life saver. I would 100% recommend a wedding at the Zoo just based on her alone - but the animals made it all the more special! I truly do not have enough kind things to say about the Zoo!

e animal visitors. The staff went out of their way to make this a wonderful event.

breathtaking. Our ceremony backdrop was a savannah! It was gorgeous. My guests raved about how delicious the food was! There were loads of options and all of them were tasty.

tely beautiful and my husband and I still hear praises from our guests who had no idea such a space existed at the zoo. Amanda and the rest of the staff at the zoo were wonderful to work with and were extremely helpful throughout the entire planning process. My husband and I were living out of town during the planning process but they coordinated a special tasting food tasting session during one of the few times we could be in town. Also the food at the zoo was absolutely delicious. It was honestly some of the best food at a wedding that I have ever had. If I had to do it all again, I would choose the Columbus Zoo as our venue every time!

asy and answered any questions we had. I did find communication with catering to be hard at times but in the end everything worked out. The space is beautiful and my guests loved feeding the giraffes. My husband and I looked at a few different venues and found the pricing to be very competitive with the rest of the market in Columbus. You will not be disappointed if you have your wedding or recepetion here!

still choose the zoo again.

as! Our guests were able to feed giraffes and interact with the baby animals during cocktail hour. There is no was to describe how gorgeous and special it is to have giraffes walking around in the background while you're getting married. It tied the entire event together perfectly! In addition to the venue being perfect, the team we worked with was stellar. Amanda and Alyssa are professional, organized, and accommodating. We had a few unique requests, which they happily managed. We planned our wedding from across the country and they helped ensure that we didn't skip a beat in the planning process. Additionally, they were very fun to work with - I enjoyed every interaction we had with the two of them! I can't say enough about this venue. Your guests will be blown away and your planning process will be seamless!

, and quick to respond to my never ending questions. The day of our wedding couldn't have gone better. We had our ceremony outside and our reception inside. There was 100% chance of rain with severe storms, and Alyssa and her staff were very calming and reassuring that there is a backup plan for bad weather, which is still a beautiful plan B (all windows looking out onto the African exhibit). Lucky for me, it didn't rain, and the day was perfect. The zoo has their own catering, which tastes amazing, and they provide chairs/tables/linens, which very much helped in my planning of things I need. The day of the wedding we got to feed giraffes, and take wedding photos with a baby cheetah, kangaroo, fox, and penguin. It was the best day ever, and multiple guests told us it was the best wedding they had every been to. It was more than a wedding - it was an experience for our guests, which was exactly what I was going for. I would very highly recommend getting married at the zoo!!

nything!! I can't thank Sara and Alyssa enough for all of the support and encouragement they provided! Leading up to our wedding day, they reached out to my vendors with information so I didn't have to be the one relaying the details for day of! Our wedding went off without a hitch! It was so perfect and so wonderful that I couldn't have imagined anyone else playing the part that Sara and Alyssa filled!!! The catering staff were wonderful and helpful and so pleasant!!! I advise everyone who is looking to have their wedding at the Zoo to give them the business because you won't be disappointed!!! Thank you again for such a perfect wedding day that will always be remembered, for myself and my husband, as well as the guests that attended!!!

a and Alyssa, the event and catering coordinators, never took longer than 24 hours to respond to a call or e-mail throughout the 18 month planning process and were always willing to wiggle their schedules if we wanted to come in to see the venue or meet prior to the wedding. Many of our guests told us that it was the best wedding they had ever been to! Our wedding was an absolute fairy tale and we could not have been happier with our experience with the Columbus Zoo!

ut that's the problem. The zoo lacks in most other areas besides the space itself. The customer service is mediocre at best. Alyssa was slow to respond to questions in the early stages of planning and later when it got closer to the event date, developed an unprofessional attitude. At the beginning, the catering team was willing to make accommodations to our special requests but as the planning went on, their answers turned to adamant "nos" without even offering solutions. The day of our reception, the zoo had booked another event before ours. I understand why they did it - money of course - but it was at our expense. The staff told us the first event was to end at 1PM. Unfortunately, guests didn’t leave until after 2PM and then the space had to be cleaned and re-set. The catering team was so understaffed that 12 friends/family members ended up missing our ceremony because the zoo was so overwhelmed. My florist told me after the wedding, “after over 500 wedding, it was the most chaotic set-up I have ever been a part of.” Thankfully, the room was set by the time the guests arrived from the church but only because my family was there to step up and fill in because the zoo staffs’ poor planning; such a sad experience for me and my family. That’s not all unfortunately. The zoo staff broke a piece of artwork we had specially made for the day during their frantic, messy set-up. On top of that, I had linens and overlays ordered costing over $2000. When they were put on the tables by the zoo staff, they were wrinkled and wet. I called the linen company after the wedding to find out their side of things, and they were appalled at how the zoo had taken care of them and how they looked (I sent them a picture) – they even suggested that the zoo may have been used for another event. When we asked the zoo about it later, they, of course, denied everything. Last but certainly not least, the zoo claims to be a “top wedding venue” yet, they don’t even have a proper room to store wedding materials. We had purchased dripless candles for 12 candelabra centerpieces and when we arrived to drop our stuff off, they told us they had a utility room we could put our stuff in. The utility room had no air-conditioning and was 90+ degrees. Needless to say, the candles melted in their “storage room” and when they were put out the day of the wedding, they were ruined and hot wax dripped all over the linens and guest tables during the reception. You can only imagine the mess. My fiancé, parents, and I barely ate (no hors d’eouvres were ever even offered to me) but the guests told me the food was great. The animals were out and active and the guests loved interacting with them so that was also a plus. Recently, my parents connected with the zoo staff to communicate all of our concerns and it fell on unapologetic ears. Sodexo (the catering company within the zoo) has a long term contract there so they feel they have no need to exceed or even meet expectations for that matter. Overall, it was a beautiful day and I’m going to continue to focus on the positives but felt the need to warn potential customers. I would not want anyone else to experience the stress, lack in customer service, frustration, or disappointment we experienced.

all over again!

ork with. We scheduled a final meeting the week of the wedding to make sure everything was ready to go. They had everything under control and by the time that our wedding was ending they were starting to put together the set up for the next weeding, they were really on top of it over there. We had 4 amazing animals and they were so fun to play with and look at. Thank you for everything

ble to meet what we were hoping to achieve. They went above and beyond in holding a personal tasting for us and creating an appetizer off the menu. Everyone we interacted with was professional and delivered an exceptional level of customer service. We can't say enough good things!

l me it was the most unique and beautiful wedding they have ever experienced.

ot have designed a more perfect day! Sara and Alyssa made this possible. They were wonderful to work with, and quick to respond to any questions my husband or I had. They were incredibly accommodating, as well! I don't think there was a single request that was denied! The Africa Event Center is an absolutely amazing and unforgettable place to be married. The giraffes and other animals are out during the ceremony (weather permitting), and it makes for the most stunning backdrop you have ever seen! You also have the option of providing a giraffe feeding for the guests after the ceremony (We did this, and it was a wonderful decision! Our guests had the best time!), and then the zoo staff brings other animals to mingle with your guests, after you and your spouse get a private session with them. "Once-in-a-lifetime" does not begin to describe this venue. I am still getting compliments to this day, and I know that I will continue to do so for a long, long time! If you are looking for a unique, fun, unforgettable venue that is nearly impossible to beat, look no further!

iraffes they were not on exhibit. While that was a bummer, we knew from the beginning that was a possibility. We were still given the opportunity to take pictures in different areas of the zoo, though for comfort of our bridal party, we stuck around Africa. I can't wait to see how the pictures turned out, as the male lion was putting on a show! They also brought out 4 different animals that we were able to interact with: fennec fox, a penguin, a lynx, and a snow leopard. The staff in charge of those animals were AWESOME. Speaking of awesome--Sarah and Alyssa were EXCELLENT to work with. They made things incredibly easy and understandable. I was planning from out of state, and they kept up with and responded to my emails in no time at all. They were also nice enough to try and squeeze me in when I would be in town and wanted to finalize some details. Finally, I don't think you can find better wedding food than what is available here. Price comparison, they were priced well for the quality and service (we are by no means wealthy), but the food and alcohol sure seemed like we were paying more than we did. My guests had a great time, and while some were bummed they didn't get to experience the full benefit of having the giraffes there, they all said that the wedding was very "us" and fun.

of the zoo, with the ceremony held on the Boardwalk over the river, and the reception held in the pavilions on the boardwalk. One of the unique things about the zoo is that they will bring out several animals for the guests to interact with. For our wedding, there was a lemur, an albino kangaroo, an owl, and a penguin. You can also rent out a carousel for you and your guests, and/or golf-carts that employees while use to bring your guests to and from the main gate to the wedding area. Definitely a memorable and fun venue.

he yard. Our guests were extremely disappointed. They should have a specific contract explaining all details in regards to the animals. After they officially started events, the pricing changed. It's a beautiful venue but never plan in April and get everything in writing. The welfare of the animals are most important but without communication it spoiled our experience.

rience fun and as stress-free as possible. I didn't need a wedding planner or day- of coordinator because they were so helpful in answering questions and getting things set up. Our guests say that our wedding was the most fun wedding they've ever been to, thanks to the fun add-ons we were able to select such as renting the carousel and visits from a variety of animals. The river created a beautiful backdrop for our ceremony (held on the boardwalk) and the pavilion(s) can be made as formal or informal as you like for the reception (or ceremony). The food was great and the fact that they cater on site made for one less thing to worry about coordinating. The opportunity to wander the Zoo for bridal party pictures also made for a truly unforgettable day! If I could do it all over again, I would not change a thing! I have only positive things to say about The Columbus Zoo as a wedding site.