We originally hired Complete for photography, videography, and DJ services. Everyone we spoke with leading up to us signing a contract with them was great, and then after that thin...gs started to go downhill. We chose to not pay extra for one of their premiere photographers and instead use one that they assigned us. We paid for an engagement session which was extra money and when we got the photos back they were ok. I noticed little things that she didn’t fix like making sure my necklace was in the right position, having me fix my dress when it snagged and didn’t lay right. (And yes I have worked with photographers before and they all fixed, noticed, pointed those things out.) After we received those photos back, my fiancée and I were honestly a little nervous to have that photographer shoot our wedding but we were in a contract so there wasn’t much we could do about it. When we first signed with the company, we were told that our photographer and videographer would reach out 30 days before the wedding and our DJ would reach out two weeks before the wedding. Our photographer didn’t reach out until about two and half weeks before the wedding. Our videographer reached out two weeks before the wedding. Our DJ reached out about 5 days before the wedding. This was after I emailed the company multiple times informing them I hadn’t heard from anyone and them just kept repeating to me that they would reach out. We didn’t end up actually having a meeting with our DJ about our wedding until 2 days before and then we found out 30 minutes before we were supposed to walk down the aisle that he wasn’t coming and they wanted an associate DJ to do our wedding (who had never DJed a wedding before). Luckily our venue was amazing and had a DJ from another company come out and DJ our wedding last minute for free. While we were taking family photos, the photographer didn’t really give anyone any direction, tell us where to stand, how to stand, organize the family, or make sure my dress looked nice. She also didn’t take very many portraits of my wife and I. We were told we would receive our photos and video 6-8 weeks after our wedding so around the 6 week mark I reached out to the company to see if it would be more towards the 8 week mark because of course I was excited and wanted our photos. We were then informed that it was probably going to be closer to the 8 week mark or even longer because it’s “busy season”. Which we knew it was busy season for weddings but they also knew that before they quoted us a certain time frame. The general manager from the company then reach out to us and magically our photos were finished by the end of that week. When we looked at our wedding photos for the first time, we were honestly not blown away. There were important moments missing, blurry photos, photos with eyes closed, etc. We then began a two month back and forth with the company over trying to get more photos (because I know that we did not receive all of the good photos from them). We did end up receiving about 25 extra photos but they were still not what we were looking for. We are now left with only one photo of me reading my vows, no photos of my family during the ceremony, three very blurry photos of us walking down the aisle after getting married, among others. So my advise is if you want to book this company you better have the extra money to pick your photographer because if you don’t, you will not receive $2000 worth of GOOD photos.