Coppersmith

g passed back and forth (and forgotten) by multiple contacts, we finally had someone to speak with. We went back and forth for months, confirming details, our menus (we had a lot of food allergies) and even went in person twice to meet with the team. We were assured everything would be fine but on the night of our rehearsal dinner, everything that could have gone wrong, did. There were not enough chairs for all of our guests and we had to ask multiple times for additional chairs, guests were served the wrong foods even after we made name cards with their food choices on them, my sister who had extremely bad food allergies was served one of her worst allergens and almost missed our wedding the next day (even after we had been assured that her food would be safe), our guests were being charged for alcohol even though we had explicitly stated we were paying for an open bar, and the AV equipment didn't work and no one in the entire restaurant could figure it out even after we had asked multiple times before the event if we could use it, and if everything was all set. That evening, the team did what they could to make it right but our event manager did not reach out to us after the fact and we had to chase her down. We spent 2+ months trying to reach out to her to make it right and they never did. We were appalled and would never recommend this restaurant to anyone for any function. They ruined our rehearsal dinner and almost ruined our wedding because my sister (the MOH) almost didn't make it because of her allergies from the night before.