Overall, I would highly recommend Cordial and Craft, Heidi, Rachel, and their team. They made sure our wedding vision came to life (and, in a lot of ways helped us create it), were always available and enthusiastic, and made sure things week of and day of went off without a problem!! We had 150 people at our wedding, and I ended up being a pretty detailed-oriented, organized, opinionated bride :)
PROS:
- Throughout the wedding process, I felt taken care of and respected. Both Rachel and Heidi always answered my emails within 72 hours, and we set up at least 4 skype/phone conversations over the 9 months of working with them. They also went out of their way to accommodate many vendor meetings/taste testings/etc. They gave recommendations of various vendors to use, but ultimately let me decide, and weren’t super picky or pushy at any point in the process.
- The team went above and beyond in many ways, esspecially since I was planning the wedding from another coast (I lived in San Francisco, and hadn’t spent a ton of time in the Asheville area). They shared ideas with me, but never made me feel pressured to take them.
- As the wedding got closer, they really stepped up and took over some things: (1) sensing that I was a hyper-organized bride, 2-months out from the wedding Rachel put together a beautifully detailed timeline for the day and map of the different locations with our decor items labeled. (2) about a month before they went to the venue without me, brought linens samples, Facetime-d me in, showed me the different samples in the different locations, helped me decide which linens, and then confirmed the linen order for me (3) we came up with a vision for our photo booth together, and Rachel spent an afternoon at Michael’s buying last minute materials and made sure the photo booth came to life! And it was PERFECT
- Day of, things went great. Both Heidi and Rachel were on site at the rehearsal dinner and at the wedding, starting at 10:30am (for a 3:30pm ceremony). I made sure all the decor items were there, but they handled ALL the setup (even putting stickers on items, unwrapping frames from boxes, etc) and all of the vendor coordination. My guests said it was the most thoughtful and organized wedding they’d been to. And I didn’t have to stress out at all that day!
- They handled me, our families, and our friends with amazing grace, and never showed frustration, angst, etc. They brought a ‘day of’ kit with everything we may need, including eye drops (when my eyelashes started falling off). They adjusted our schedule live as necessary. They also had to ‘cut off’ 3 people from the bar, and did so in a way that was totally loving and appropriate. They made sure we had food to take with us, and that our luggage made it on the bus.
THINGS TO KNOW:
- The rehearsal took a bit too long; if you have an experienced bridal party, you won't need to practice 3 times!
- We ran about 20 minutes behind the timeline, which stressed me out. I would just make sure to go through the timeline with them in detail if that could bother you!
- I think my guests drink a lot more than your average - so keep this in mind - but apparently they had to go get more alcohol 3 times. Heidi is super experienced at bars, and all in all, it worked out - we never ran out of alcohol from the guests perspective! BUT our 2 signature cocktails, our wine, and our beer all ran out the first time by 8:30 (only to run out 2 more times).