We worked with Sandy and Loren. Sandy is the consultant/planner who takes you through every step of the process. You will get to know her well, she is quick to return calls and emails and if she has questions, she doesn't hesitate to contact ...you. You can rest assured your wedding will be exactly what you want! We had all our guests staying on the same 2 floors, we used the entire ballroom, we used the pavilion for brunch the next day, we had a hospitality room, several suites, and the bar. Every aspect was clean, well serviced, accommodating, and just perfect! Loren is the catering director and he was quick to please- which he did well! I have nothing negative to say as we got everything we wanted - it truly was perfect!