Crowne Plaza Hotel at the Crossings

We couldn’t say enough great things about this venue! Our wedding coordinator, Catherine Gray, started about halfway through our planning process. We booked this venue almost 2 years out from our wedding. Catherine came on and was so attentive, energetic, supportive, and responsive. She answered any and all questions my mother and I had, which were many, and was just so amazing to work with! We had our ceremony in the Rotunda room, our cocktail hour in the Bristol room, and our reception in the Atrium room; and all were so beautiful and amazing! My wedding was an absolute dream come true and our venue had such a big role in that. Majority of our guests stayed at the hotel as well, and we were able to hang in the Crossings restaurant after the reception and had a nice buffet breakfast the morning after the wedding. They offer a complimentary shuttle to and from TF Green airport. Couldn’t say enough great things about this venue and our coordinator. You should definitely book this note for your wedding, you won’t regret it!

We had the best experience with Crowne Plaza when dealing with all things wedding related. The room looked beautiful on the day of and the coordinator Catherine was so incredibly helpful and accommodating! I would highly recommend booking your wedding here!

We just had our wedding at the Crowne Plaza and it was as magical as can be. The entire planning process was so easy and great; the food was awesome as well. The only hiccups in the entire process was on the actual wedding day. The PVD suite is not a bridal suite; don't allow them to sell you this option. My timeline was not communicated appropriately to the staff; the reception doors were to remained closed, so we could greet our guests as they come in-- this did not happen. Then our cigar bar was supposed to be rolled out at 9pm. It was set up at 430pm, so the groom was not able to enjoy it because all the guests thought they were favors and it was just a free for all. Then end of night, at clean up, the wait staff just threw all of my decor in the boxes and things were a total mess. Vases were broken, stuff was missing, and it was all just thrown on the luggage cart. I spent a lot of money and time on my decor; so for it to just be thrown around was very insulting and completely unnecessary. Also, they do not have enough crew members, so they hired some temps. Two of the temporary workers stole some of my favors. This is so unprofessional and rude. Catherine was amazing to work with, but she had another wedding on the same day. None of this miscommunication would have happened if someone was assigned to my wedding specifically and the another to the other wedding. I wish I could give a better review as everything else was fine. But I am just so appalled by what happen with my timeline, favors being stolen, and decor pieces. I finally complained to Nicole, who is Director of Catering and she has resolved most of the issue. I just don't want this to happen to someone else! Make sure you have a paper trail for everything (I did and it was a life saver); pay attention to what the staff does as it's your day and it should be the way to you want it. If I had to do it over again at the venue, I would. I would just hope that these issues wouldn't happen again....as they are so minor. they shouldn't even be a thing--but here we are.

Catherine and the entire staff at the Crowne were INCREDIBLE!! From the very start of planning, Catherine was so easy to work with and so approachable. She was always willing to listen to our ideas and would help us when we had to make hard decisions. Catherine spent a lot of time speaking and working with our parents as well and they could not be happier that she was there for us. Catherine made the planning process so easy for us and we knew that she wanted to make our day so special. The day of the wedding went so smoothly and it is truly because of Catherine and the Crowne staff. Our venue space decorated PERFECTLY and every moment went so smoothly. In addition, every guest at our wedding had nothing but great things to say about their stay and time at the hotel. We cannot thank Catherine and the Crowne enough!

We just had our wedding in the atrium at the Crowne Plaza and it was absolutely magical! The room itself was stunning and all of the staff went above and beyond! We also had all of our guests stay at the hotel and we heard such amazing feedback from everyone. The Crowne Plaza hosts hundreds of weddings and events each year and you can tell. Their dedication to making the largest event of your life as stress free and seamless as possible is such a blessing. Highly highly recommend for any and all events!!

Catherine Gray and her staff did an excellent job making my wedding day beautiful, organized, and flawless. All of my guest have been raving over how they felt like they were at a celebrity wedding and how much fun they had. So many pictures were taken by so many different people and were sent to me. All areas of hotel were elegant and picture worthy backwards. Cathrine made so everything and everyone flowed on time. I will never forget this experience and will recommend others to have their events at the Crown Plaza as well. Cathy V

We had our wedding in the Atrium in August 2022 and it was everything we could have imagined! Catherine was absolutely amazing and made the planning process so smooth. On the day-of, I knew I didn't need to worry at all because I knew she had everything taken care of. Catherine was always so on top of things and calmed our nerves during planning and especially on the wedding day. Our whole celebration was at the hotel with the ceremony and reception in the Atrium, and cocktail hour in Alfred's Lounge. The entire package the venue provides also made it really easy to not have to deal with multiple vendors. The pricing was also straightforward (unlike some other venues) that made it easy to budget early on. The Atrium was already so beautiful so we didn't need to add too many decorations. It was convenient to have guests be able to fly into PVD and stay at the hotel. Our wedding at the Crowne Plaza was perfect for us and we couldn't have asked for a better venue and team!

My Fiancé and I booked our wedding over 2 years in advance, never expecting a global pandemic to put everything up in the air. Over those 2 years our wedding coordinator changed 3 times, but the Crowne Plaza was able to handle the turn over with such ease and kept everything organized. As well as keeping us in the loop regarding state regulations in regards to Covid Catherine and Leighton were simply Amazing! They went above and beyond and made our day absolutely perfect! The day was 100% stress free and just full of fun and love We had a majority of our guests traveling from out of state, and we’re all accommodated for. Everyone raved for weeks how perfect the location was! We can’t thank you enough!!

Where do I even begin...Catherine & Leighton exceeded all of my expectations for my wedding day and everything leading up to the day. Catherine was always 5 (or more) steps ahead of me all day long and took care of every need I had. I never had to worry about a thing, everything went smoothly the whole day. All of my decor, and I had A LOT, was placed perfectly and exactly how I had envisioned it. I booked with Crowne back in 2019 for my 2021 wedding and it was the best decision I made. The Atrium room was breathtaking and I couldn't imagine a more beautiful & intimate venue for my wedding. Words cannot express how thankful I am to Catherine and her team for making my day so very perfect. I will be forever grateful! 5 stars x a million.

We absolutely loved having our wedding here. We originally book for 10/02/2020 but decided to reschedule to 05/28/2021 and Talia our wedding coordinator was the best. She made sure everything was perfect, worked closely with our other vendors and made our vision come to life. We got so many compliments from our guests on how professional and good everything turned out. The Atrium is a gorgeous modern space and our wedding turned out better than we could have ever imagined.

Crowne Plaza was absolutely beautiful. Our guest were in love with everything. Talia was amazing. She made sure everything was perfect and always made sure the whole bridal party was good to go. Crystal who helps book the hotel block was awesome and so easy to work with!! Thank you Crowne Plaza for the absolute perfect wedding.

My fiance and I booked the Crowne Plaza in June of 2019 for an April 2021 wedding. Little did we know what would happen in between then and now! We ended up going through some turnover with wedding coordinators during our time of being booked there but our final coordinator, Talia, is a rock star. Through all of the trials and tribulations Talia never failed at keeping us calm, excited, and informed. Talia also never hesitated to answer any of our questions, which was extremely helpful for our wedding planning. The Crowne recently went through renovations and it's so modern and beautiful inside, especially where our reception was, The Atrium! All of our guests were so impressed with how everything looked and how comfortable the Crowne Plaza made them feel since this was most people's first outings in the time of Covid. The wedding package that the Crowne offers is very helpful and makes your decisions easier. I would highly recommend booking the Crowne Plaza as your wedding reception venue! Also the food and cake was delicious!!

My fiancée and I cannot say enough about how beautiful and perfect our night was. We had to plan our wedding through out a pandemic and the Crowne Plaza was in touch with us the whole way. When the summer started Talia met and talked with us as much as we needed to make our day happen. Even when we moved from the atrium to the tent Talia put the room together to have it feel so intimate and special. The food and drinks all were delicious and we could not be happier! Highly recommend!

The Atrium at the Crowne Plaza is exactly what my husband and I were looking for and the quality of care we received from Meghan and Talia exceeded our expectations! We knew from the beginning that we needed a space that could accommodate lots of out of town guests without them having to travel between ceremony/reception locations. After visiting a few venues we decided to book the Atrium at Crowne Plaza for both ceremony and reception, and had our cocktail hour in their cozy lounge, Alfred’s. It was important that we found a location with great food, ambiance, and wanted a package deal (we did not want to have to hire a caterer, alcohol, linens, etc. separately). The Crowne Plaza provided us all of this and MORE. Meghan was extremely helpful and so attentive throughout the whole wedding planning process. She was quick to respond to emails and even met with me a few times prior to the big day. Our food tasting was to die for, even our parents were blown away by the excellent quality of food from a hotel! Meghan and her assistant Talia did everything to make our dream day come true! Even with a bit of construction going on, Meghan had the construction sites cleaned up and hidden, and the day was perfect. I had very specific requests for placement of room/table/ceremony decorations and Meghan and Talia NAILED IT! Our guests raved over the food, service, and how beautiful the Atrium is. I booked a suite for my bridesmaids and I to get ready in the day of and it was just what we needed. The newly renovated rooms are luxurious and provided plenty of space for everyone to get ready. We snagged a great venue with a very reasonable package price and hotel room block pricing, and an awesome wedding coordinator! I highly recommend the Crowne Plaza, Megan, and her team to anyone looking for a beautiful location with the perfect package deal! Thank you so much for ensuring everything went just as we hoped for – my husband and I had the time of our lives and it will certainly be one of our best memories.

OH, MY. GOODNESS. I have so much to say. First off - - if I could give 10000 stars, I would. When we got engaged, we knew we wanted a "one stop shop" when it came to a reception. We wanted somewhere that had everything we needed right there to make the rest of our planning as easy as possible. When we first booked, we had Maria as our wedding coordinator. We absolutely loved her and were devastated when she moved on to a different venue. Not going to lie, I was extremely nervous having to work with a second person... but wow - Meaghan far surpassed any kind of expectations. Talia, her Assistant, did the same. Peggy in catering saved the day in every way possible... any questions we had regarding the food choices, she was right there to answer them. What I loved is that they were SO attentive! The staff always got right back to your emails, and if they were out of the office, an "out of office" reply was sent so you would know they weren't ignoring you. The food was amazing, the way all of our decorations were set up was amazing, the drinks (including our two signature drinks) were amazing... I mean, I could go on and on. When our wedding day was over, both my husband and I felt like we were saying goodbye to family. It's almost been three months and I still miss talking with them weekly (or daily). I consider myself pretty picky and both my husband and I did not want people talking badly in any way about the food, so we made sure everything was top notch, but we honestly couldn't have even come close without the staff at Crowne. Guests are still raving about the food and the cleanliness of the hotel. I really cannot accurately express my love for this venue, as well as Meaghan, Talia, Peggy, and anyone else who had a hand in giving us the best day ever. We love you guys!!!!

A little late with the response since I got married July 2019 but Meghan and Peggy went above and beyond for our special day. I can’t say enough good things about the Crowne Plaza. My wedding planner left a few months before and I was pretty worried but Meghan and Peggy were so attentive to detail and made sure everything ran smoothly that day. They were so accommodating and reassured my day would go as planned and it was even better than expected. The sushi at cocktail hour was a hit with guests as well as all other appetizers. People raved about the food as well. Don’t overlook the Crowne Plaza when choosing a venue. The Grand Ballroom is a blank canvas that you can create into anything you envision. Big thank you again to Peggy and Meghan! I wish I could redo this day all over again!

Great wedding location! Fabulous team who helped us through the entire process from the initial idea phase all the way through the big day! Outstanding food with a wide selection to choose from.

Our wedding day was nothing short of a fairy tale, every single detail was perfect and every part of the day was transitioned so seamlessly. Meghan and Talia were AMAZING! Answering every question through the planning and making every request possible, always making sure to go above and beyond. I only wish it were possible to relive the day over and over. They ended our night with a bottle of champagne and chocolate covered strawberries in our room for the perfect wedding night! Thank you so so much for everything you did!

After over a year of planning, my wedding was even better then I imagined! My Fiancé was deployed and I was planning our wedding the best I could alone. Throughout the year, Meghan, Talia, Crystal, Lynne, and other staff from the Crowne were always there when I had a question or a concern. Meghan always made me feel like I was her only Bride. She calmed me down when I was stressing and never made me feel pressured about anything. I told her and Talia our visions and they both made our vision a reality. When I thought I was being a crazy Bride, they both assured me I wasn’t. The Crowne even set up a private tasting for me and my mom because my Fiancé wasn’t home yet. The day of my wedding they were with me every step of the way. When I walked into our ceremony and then our reception, I was overcome by how perfect it was. The Atrium was gorgeous and everyone raved about the food! Our guest loved the late night buffet just as much as the formal dinner. When it was time for Meghan and Talia to leave for the night, I actually cried because I couldn’t thank them enough for everything they did. They even surprised us later that night. When my husband and I went back up to our room, it was set up so sweet and romantic. It was a really nice surprise to end our Wedding day.

From beginning to end, the picture perfect details put into making our big day so memorable were well noticed. Meghan, Talia, and the Crowne staff were extremely accommodating. Meghan responded quickly to all emails and phone calls anytime we had a question even about the most minor detail. She met with us when it worked for our schedule, ran over the “day-of” schedule with us to make sure her staff had it down to a tee, and constantly kept us informed as the days crept closer to make sure all our needs were met. Hands down the best wedding coordinator you will ever deal with! The Garden Pavilion Tent is extremely spacious, as we had about 200 guests and half was blocked off with a drape for 2 bartenders, a photo booth, card table/memory table, a cornhole set themed for our wedding, and cocktail tables for cocktail hour. Numerous people approached us to let us know how nice it looked inside and how great of a job the staff did with moving food in and out quickly, how great the food tasted (filet and shrimp was my favorite!), and how wonderful of a venue it was overall. We truly can’t say enough great things about Crowne Plaza and their staff and venue that made our day absolutely perfect. Thanks again!

We began our wedding experience at the Crowne Plaza with Maria who was great, however she accepted a new position so we continued then to work with Megan Darby and her assistant Talia. Our experience with Megan was wonderful! She was always there for every last detail from the beginning of the process through the actual day where she was ever present her lovely energetic self. Megan took care of every last detail. She is so pleasant and so dedicated to her job it makes the experience easier and when you’re planning something of this magnitude it means a lot. We received so many comments from numerous guests regarding the quality of food, the high level of service, and just the overall beauty of the room (Atrium) we could not be more satisfied. The decorations/staging were all done to perfection.  So many people raved about the food that we lost track, only wish we could have tried more! Tip to future brides and grooms, take your plate and go hide somewhere so you can eat :) We can't say enough great things about Meghan and Talia, they were both so helpful and patient through the whole process and anyone that gets to work with them in the future will be extremely pleased! Meghan even came to our rescue with some scissors for the grooms boutonniere! I found out the next day we had a mirror fall off the easel, thanks to our son and nephew running. Luckily only the frame broke but for a minute I was surprised we had no idea it happened and then it dawned on me... that is the point! There are not enough THANK YOU's in the world for Meghan, Talia and the entire Crowne Plaza staff.

We loved having our reception in the Atrium at the Crowne Plaza! The room was beautiful and the food was great. The package that was offered was a really great deal, we felt it was very affordable. Meghan, Talia, and the rest of the team did a great job-they handled everything and always responded to my emailed immediately!Thanks so much, I will definitely recommend the Crowne Plaza to others!

We got married in the Atrium room and had the reception there as well. Such a beautiful room! From the first meeting to the last minute of the wedding the coordinators and their team were amazing! Meghan was so easy to work with and helped us plan our dream weddng so seamlessly. We chose the Crowne because of the endless package options they provide and we wanted a "one stop shop". The day of the wedding her and Talia catered to all our needs and didnt skip a beat! The hotel was under renovations and they compensated very well with their services and accommodations. The fire alarms went off while we were getting ready and the first thing they did was check on us and make sure I was okay! Fortunately there was not a fire and we were able to get back to getting ready in no time. We highly reccomend the Crowne to host your dream wedding! So many options and the staff are top notch! Thank you to the entire team at the Crowne for having us and giving us the best wedding ever! A & J

I would highly recommend Crowne Plaza for a wedding! We had an absolute blast and the Atrium is so beautiful. Meghan made sure everything we needed was ready and the way we wanted it. She did an amazing job and was awesome to work with. The staff at the hotel was very friendly and accommodating.

Planning a wedding from another state is not the easiest thing in the world. However, the Crowne offered us exactly what we needed: a beautiful space, a venue that took care of multiple areas of the reception, good food, and an amazing staff. We initially worked with Maria, who was super friendly and helpful. She answered the many questions we had via email and provided us with the necessary material to help plan our event. She was always quick to reply to our questions. A little over halfway through the year, Maria left to work somewhere else and Meghan took the reigns. Meghan was just as wonderful and quick to reply as Maria had been, and she helped us finish the rest of our planning. The Crowne wedding package really worked well for us, not having to rent tables or linens, coordinate a cake delivery and a caterer. I really think their prices were absolutely worth what we ended up with: which was wonderful food, an unforgettable night, and a beautiful space. The atrium as an absolutely gorgeous venue. We read in one review that you could smell the pool, but we had no problem with that during our event. Meghan and Talia set up the room exactly as we had requested, even down to the small detail of wanting our wedding favour (which was a d20) having a specific face up. We really appreciated their hard work and attention to detail. The waitstaff were wonderful and all in all we got so many compliments on the evening. Thank you, Meghan, Talia, Jake, Maria, and all those who worked that night at the Crowne!

Be very aware of how unreasonable Crowne Plaza is when you sign the contract!!! It is extremely unfortunate when a wedding has to be called off, and there are financial losses on top of the emotional devastation. All other vendors involved were very reasonable. Other vendors kept the deposits, as we expected, but Crowne Plaza is holding my daughter (the matron of honor) to the full contract cost for the bridal shower that is no longer happening. She politely explained that she understood her deposit would be kept, and asked if they would negotiate a fair amount owed beyond that. Crowne Plaza won't even return her calls at this moment and states she signed a contract and full payment is expected. Thank goodness my daughter did NOT sign a contract with this place for her wedding. Her wedding venue is retaining the deposit but no additional money is owed. Poor decision on the part of Crowne Plaza. I come from a large extended family and there will be no events at this venue going forward.

We loved having our wedding at the Crowne Plaza! Meghan and the event staff took care of everything for us and it was absolutely perfect. The Atrium room was the perfect space for our wedding and our entire family had a great time - all said it was one of the best weddings they have ever been to. The food was delicious and the bartenders were all great . We cant thank the staff enough for all of their hard work! Wish we could have a party like that every weekend

We had our wedding on 5/26 in the atrium. Meghan and her team were awesome every step of the way. It was the perfect wedding!

My husband Ryan and I just got married at the Crowne Plaza in the Atrium room on 2.9.19!! It was absolutely gorgeous and we wouldn’t have picked a better place. Meghan & her assistant were amazing and made sure everything was perfect for our special day. They made me feel as ease and just get to enjoy the day without any worries! The waitresses were also really sweet and very attentive. If you book your venue here definitely check out the Atrium room & Alfreds lounge for cocktail hour.

What can I eve begin to say. Maria was absolutely amazing and met every single need that my husband and I had before our wedding. We were married on November 10th and it was a dream wedding. Maria had every single detail down to a science and knew the answer for questions that I hadn't even thought of. With everything going on I compleatly forgot to order a dinner for my toddler son called her two days before the wedding and she was able to do it with no problem!! The room was set beautifully and she made sure we had the dream wedding that we hoped for!!

Maria and Meghan helped us have our dream wedding at the Atrium at the Crowne. They were incredibly helpful throughout the entire process and we were blown away by how seamless the day went. Maria and Meghan both went above and beyond to turn the room into exactly what we had expected and took so much stress out of our day. We couldn’t recommend them enough!

Our wedding at the Crowne Plaza in Warwick was even more amazing than we could have imagined. We did A LOT of planning and coordinating with Maria prior to the wedding - Maria and Talia understood our vision completely and confidentiality took the reigns so that we could enjoy our weekend with no stress. We worked with Maria to customize our menu, floor plans and timelines - she truly catered to our every wish! We divided the atrium in two with a curtain, got married on one side and had cocktail hour in the other & adjacent Crossings Restaurant, which has its own charm. They flipped the ceremony space for dinner with such speed and efficiency - as a couple that also works in the industry we were so impressed. Their speed, thoroughness, attention to detail and crisis management was flawless - providing floor length linen in lieu of skirting was a wonderful surprise, and finding a beautiful drape for our Chuppah minuets before the ceremony when our florist forgot. FIVE STARS - would recommend every time! Not only is this venue beautiful, but the event team is phenomenal!!

Crowne plaza was the perfect venue for our wedding. Maria and Talia were amazing and went above & beyond. They were quick to respond to my millions of questions and on the day of the wedding, everything went smoothly. They were very accommodating and made sure everything was the way we wanted it. We had both our ceremony and reception here and it was great. Our ceremony was in the Bristol Room and our reception was in the tent. The way they tent was set up was perfect, even in the middle of a rain storm. The food was great and the cake was fantastic! Everyone asked about the cake and where it was from and were shocked when I said Crowne Plaza made the cake! All of the guests had a great time. Maria and Talia also made sure all of our things left over from the ceremony and reception were taken care of and brought to our room. We cannot thank Crowne Plaza enough for making our wedding everything we imagined it would be!

Crowne Plaza was the perfect match for our criteria: local, nearly all-inclusive, and within our budget. Maria was absolutely wonderful to work with. She answered all questions/concerns promptly and efficiently, and made the preparations and day-of flow of events feel seamless. Our ceremony was outside on the patio adjacent to the Atrium, cocktail hour inside Alfred's Lounge, and reception in the Atrium. All 3 of the spaces were perfect! The Atrium is by far the best reception area Crowne Plaza has to offer- it is so beautiful on its own. We just added simple centerpieces. Overall, my husband and I were SO happy with how our day went, and would definitely recommend Crowne Plaza to anyone looking for a wedding venue.

My husband and I had the pleasure of having our reception at the Crowne Plaza. We were lucky enough to work with Maria and Meghan throughout our planning. They made sure no stone was left uncovered and the final product was amazing. Throughout the planning stages we were always kept up to date on the endless details that can seem overwhelming. Maria fielded all of our questions without judgement and made us feel comfortable at every meeting. We felt confident in her that our wedding day would be everything we imagined. She was prompt in responding to emails and phone calls, specifically regarding last-minute changes to our itinerary. Meghan kept us current when bills were due (when dealing with several vendors, we felt this was very helpful). By the time our wedding day arrived, we were on cruise control - we knew we were in great hands with Maria and Meghan. The room itself (Grand Ballroom) looked spectacular - the placement tables, memorial table, and gift tables looked exactly how we wanted. The only downside to this venue was that there wasn't a great area to take outside pictures. However, we knew this when we made the choice to have our reception here, and instead chose another area to take pictures. This isn't a knock in any way on the level of service that we received, but good to know if you're planning on taking pictures at this location only. We've been recommending the Crowne Plaza to everyone we see. If we had to do this over again, we couldn't imagine doing it with anyone other than Maria and Meghan.

Absolutely amazing. Maria and her team were beyond outstanding. From the time we booked the venue, up until the end of the wedding day, I must of asked Maria a billion questions, and yes I know it's her job, but she was always so pleasant and got back to me in such a timely manner that I didn't ever have to worry! Our wedding day went beyond flawless. I was so worried about not being there while the beautiful Atrium was being set up. I wanted EVERYTHING to look the way I wanted and visioned in my mind. Welp, when I walked into the Atrium for the first time, I was blown away. During dinner, I literally sat there, staring around the room at how amazing everything turned out. I cannot thank enough The Crowne Plaza, Maria, and all others who catered to our day, and made it the way I always dreamed. Thank you so so so much! Xoxo

My husband had our ceremony and reception this last September in the atrium. The staff were all great and easy to work with. I did not have to communicate too much with the wedding coordinator and her assistant during most of my planning process but when I did have questions, they were easily accessible and able to help. My only complaint was for our menu tasting. My advice would be to skip the group food tasting they offer and do something private which you can plan through the staff. There were so many couples at the tasting, many items ran low and it was not organized well. Luckily, the food the day of the wedding was delicious. Our wedding day went flawlessly. So glad we chose this venue. Thank you!

My husband and I honestly could not have hoped for a better wedding venue! We LOVED the Atrium where we held our reception, it’s absolutely not what you would think of when you think of a hotel ballroom. The room is beautifully done with white exposed brick walls, beautiful skylights and all the unique chandeliers and sconces truly pull the room together beautifully. Besides the room, the Crowne Plaza’s wedding staff was top notch. Maria and Meghan were wonderful! Maria is super responsive in any and all communication leading up to the wedding, which was something really important to me in my wedding planning process. The day of the wedding Maria is there to make sure everything is perfect and you have everything and anything you need. My husband and I had THE best day ever and wouldn’t have changed a thing!

We cannot say enough amazing things about the Crowne. It was the best decision we could've possibly made. Maria and Meghan were so incredibly professional, patient, responsive, and organized. Our wedding itself was in the Atrium, which is beautiful on its own, but the way they decorated it that day was so much better than we imagined. The food was delicious and the banquet staff was so polite. Our bartender was a rockstar too!! The Crowne itself was more than accomodating to all of our guests during booking and the rooms were great. The staff at Alfreds was extremely accomodating to the after party crowd. We cannot say enough about how wonderful our weekend was. All of our guests keep asking if we are having a one year anniversary party because they had such a great time. If you are considering other places, don't - choose here! They put so much care into the planning process as well as the day of. We cannot thank them enough!

Where do I even begin? The Crowne Plaza exceeded my expectations in every way possible! We held our reception in the Atrium, and our guests are STILL talking about the beautiful venue! Maria, my wedding coordinator, and Meghan, her assistant, were amazing to work with… they were extremely helpful, organized and always easy to contact throughout planning and were onsite the day-of to make sure everything was picture-perfect! Crystal was also great to work with for setting up a room-block and making sure we had accommodations for all our friends and family, even on a sold-out weekend! I cannot thank them enough for making our day so special!

The CP was an amazing venue. We got married in the Atrium in June 2018 and it was nothing short of amazing. I would do the same thing 10 times over. Here are a few points I'd like to make: - the Atrium is a BEAUTIFUL venue - Totally customizable package - Maria and Meghan are an excellent team! SO helpful and caring! They make the wedding process so easy. I know I emailed or called more than they would have preferred but they were always prompt to respond and happy to help. - Food is great!!!!! - Well priced - Staff takes care of everything from set up to clean up - The ONLY thing that went "wrong" was that the AC in the girls suite broke - but the team, fixed it within a couple hours and gave us a free suite for the boys for free If you don't book this venue, you will regret it!

The Crowne Plaza From the very beginning, coordinating with The Crowne Plaza was a breeze. From room reservations to small details, they left no stone unturned. Maria and Meaghan worked with us tirelessly to ensure that our perfect day was nothing short of pure magic. The food was excellent, even better than we experienced at the tasting and other events. All through the day and night, we were catered to and treated in such high fashion that we felt a little like royalty. We really appreciated the attentive detail that everyone from the banquet manager to the servers/waitstaff showed us. We are especially grateful to Clarence for being understanding but yet professional. It was truly appreciated at the end of a long but joyous day. All in all, we cannot thank The Crowne Plaza for making our special day absolutely perfect. Todd and Jennifer Hagemoser

Maria, the wedding coordinator, was amazing! She was very professional and really made the experience easy and stress free. The venue is beautiful! I got married in the atrium, and my guests all were so impressed. High ceilings and an airy feeling made my venue the best around. Their all inclusive package is such a great thing because you don’t have to worry about finding food, cake, linens, etc. The price for it all was very reasonable. You even get a night stay included. I would absolutely recommend the Crowne Plaza for anyone looking to get married.

Our reception was in the Atrium Room and was amazing! Although our wedding coordinator changed during the planning time of our wedding Maria took over and did not skip a beat!! Maria and Meghan did an amazing job of staying in communication with us, with the help of their team, made sure that the day was specifically how we envisioned it! Everyone enjoyed the cocktail hour, food and atmosphere. Our guests who stayed at hotel were very pleased! As newlyweds we were also extremely pleased with our hotel room! If I would do it all over again, I would chose Crowne Plaza in Warwick again.

I cannot say enough about the Crowne Plaza! Maria was very easy to work with, (especially since she came on midway through our planning process). The food was delicious - people are still talking about it. I would highly recommend to anyone having an event, wedding or otherwise, to check out the Crowne Plaza. You won't be disappointed!

My husband and I had our reception here on July 1, 2017. Prior to booking the Crowne Plaza, we searched all over Rhode Island, and although I never pictured myself having my wedding here, we couldn't have been any happier. I am the most detail-oriented planner, however, I was put at ease immediately to realize Samantha was exactly the same way. When it came closer to the wedding, and I was stressed, Samanthat and Maria both reassured me that it would be perfect, and it ABSOLUTELY was. We chose the Crowne, because they gave you so much in your wedding package, that no other venue could beat. They even design whatever wedding cake you would like. Our reception was held in the tent, and it was everything I imagined and more. Not only was everyone raving about the food, but they couldn't stop complimenting about how beautiful the wedding was. Every single detail was taken care of, and I didn't have one worry or thing go wrong the entire evening. If I could do it all over again, I would 1000% choose the Crowne Plaza again. If you want your wedding to be everything you imagined, without breaking the bank, this is the place to go. Samantha and Maria were the absolute best, and I would recommend them planning any event.

Our wedding on Jan 6, 2018 was all that we could have hoped for and more! We chose the Crowne Plaza for it's convenient location, BEAUTIFUL Atrium Room, and extremely affordable wedding package especially compared to Newport prices. We loved that the wedding package could be customized right down to the amount of passed appetizers. This enabled us to have the wedding we wanted at a price we could afford. We were initially working with Samantha. She ended up moving on and we were transferred to Maria and Meghan. At first, I was a little nervous that my wedding coordinator was someone totally different about halfway through the planning process. In the end there was nothing to worry about! Maria and Meghan are super organized, efficient, reliable, and quick to respond to any and all questions. We had our cocktail hour in the Rotunda Room and our reception for 100 people in the Atrium. The food, drinks, bar & banquet service were all fantastic. As mentioned in other reviews, our gift box was given to a pre-assigned guest and they literally had her count out envelopes the night of and the next day so everything was accounted for. Guests appreciated the VERY reasonable price for rooms to stay the night and all said that their rooms were great. Our wedding date ended up being on one of the coldest days in New England history so outdoor pictures weren't an option. Maria worked with us to have all our family photos taken inside the Atrium room during setup and they came out great! She even unlocked the Alfred's Bar and Lounge for us to take our bride and groom photos in. Overall it was a fantastic experience working with the Crowne Plaza and we are so thankful to them for making our wedding day everything we could have asked for. ~Gianna & Eric

Crowne plaza was the PERFECT venue for our wedding. The absolute best experience. Peggy & Maria were amazing & went above & beyond. They made my big day worry & stress free. We cannot thank Crowne Plaza enough for making our wedding everything we imagined it would be!

I cannot say enough good things about Crowne Plaza! Definitely the best decision I made was booking my reception with them. Samantha and Maria were so awesome to work with. They were both so responsive to every call and so detail oriented. They reassured me through every step that everything would be perfect and it absolutely was. Even on the day of my wedding, it was so hot and I felt so sick when I got to my reception. They both checked in with me and even ran and got tums from their office to make sure my stomach was settled so I could enjoy my night before they left. Every detail, from the staff , to how they decorated the room I was speechless and wouldn't have changed a thing. Their package is amazing and you get so much for your money. I have to say I was beyond speechless when I saw my cake which was perfected by their pastry chef. I provided a picture of how I wanted it to look and the final product was even better beyond words can explain. Breathtaking is a good choice of word. If you want to have a perfect day with the best wedding planners to assist you then I suggest we it you book with Crowne Plaza. thank you Crowne, Samantha, and maria for making my day perfect!

We got married this past October and had the absolute best experience! The Crowne Plaza was incredibly accommodating and helped up throughout the entire planning process. Samantha and Maria from the sales department and Crystal from the room block department were amazing! They were always available to answer all our questions and met with us as many times as we wanted. They were very helpful on the day of our wedding and we had the most perfect day! We highly recommend having your event at the Crowne Plaza!

My husband and I got married here 9.30.17 and it surpassed all of our expectations. Peggy, our wedding coordinator, went above and beyond for not only us, but for our families as well. The room was GORGEOUS, the food was DELICIOUS, the staff was FRIENDLY, and the atmosphere was PLEASANT. Such an amazing way to celebrate our wedding. We also spent the night in the suite, which is also highly recommended, and it was an amazing room to get ready in. Spacious, beautiful, just everything a bride could want. If I had to do it again, I would get married here in a heartbeat. We also attended a wedding here the year before choosing a venue which is why we set our meeting up with them because just as guests we were blown away by everything. A++ in our books!!!

My husband and I got married on October 7th at the Crowne Plaza and it was the best decision we could have made. We had both the ceremony and reception there, and everything was flawless. We worked with Samantha Marold and her assistant Maria Magliano and without them, our wedding wouldn’t have been what it was. We gave them complete control of just about everything and they made our day completely stress free and so incredible! We had our reception in the Pavillion (tent) and it was breathtaking. I can’t thank Crowne Plaza, Samantha, and Maria enough for making our wedding more than we could have ever hoped for. I cannot say enough about this venue, and recommend having your wedding there too!!

I won't lie, I was VERY reluctant to have our wedding in a hotel. But with 65% of our guests traveling in Chicago and Israel, it just made sense, so I went to view the Atrium Room at my parents' request/pressure. My then-fiance and I were only in RI for a weekend and had already seen four venues and had two others scheduled for after our tour at the Crowne Plaza, but we ended up canceling the last two immediately! We walked in the Atrium room and both immediately agreed that this was "the place" we would be married. It is BEAUTIFUL, and does NOT have that "hotel" feel at all. We also received many compliments on how delicious the food was. My dad and husband are still trying to figure out how all the filet mignon came out identically and perfectly cooked. Our guests were all also pleased with their rooms and impressed that an "airport" hotel was so nice. Samantha Marold and her staff were also great to work with. I was planning from Chicago so it was a blessing to have Sam, Maria and Crystal on the ground in RI. They were all responsive, professional and really on the ball. My emails were replied to in a timely fashion, and they were flexible with accommodating me for the few in person meetings we had when I happened to be in RI. The day-of was executed flawlessly. I didn't have to worry or think about a thing- it was all done, and done well! I've never had to plan a wedding before, but can say with certainty that having my wedding at the Crowne Plaza made it a breeze!

I had personally put together overnight bags for our guest spending the night Friday and Saturday and none of the bags were being passed out. So during my rehearsal dinner I had gone down (several times) to get bags for guest that checked in. I explained every time I went down there to please hand them out to our guest checking in and was told we are so sorry and will pass them out going forward. Then I had gone down there with my mom to check in her room and while I was down there I had grabbed my father and sister’s bag whom checked in and never received a bag, again was apologized to. So my mom is done checking in and the lady says your all set, I said is she? The lady continues to say… yes she is all set have a good night, I said how about an overnight bag?? Again we just had this conversation seconds before checking my mom in. Same issue happened on my wedding night how frustrating to have to leave my own wedding reception to continue to ask them to hand out the bags, I ended up with 5 bags that didn’t go to guests. Additionally I had to go down several times as Half of our guests came to me complaining how they were over charged, not only were they charged double some triple and the holding fee causing a couple of guest to overdraw their account. We had agreed the appetizers would be sent to our table as we ate dinner during cocktail hour however a lady approached us and said how about we send these to your room, we said great that will be ok. Later the same lady went to us and said the obderves would be cold and gross they will send up fresh food (I assumed fresh obderves) no we ended up with cold chicken tenders and mozzarella sticks , what was the difference besides not getting what we paid for. Needless to say we never got any of the obderves we picked out. Also a couple of days before the wedding Jessica and I spoke about the meals for the guest that don’t show up, we knew we had to pay for them no matter what, she said they are owed to us and that they could put them at our head table or bring them to our room. We said have them sent to our room. We had 7 filet dinners and 3 children’s that didn’t show up but never saw these plates. (discussion is in email) we had an agreement that centerpieces not being given away, an would be taken off of the table and brought up to our room. Specifically we were told the staff is trained to watch for the center pieces and not let anyone walk out with them (this is in our contract). I had 19 centerpieces I personally made with my girls. I noticed a couple of guest discussing who was taking the centerpiece, this is when I noticed half of my centerpieces were already gone. I found the lady in charge and said excuse me but people are taking the centerpieces she said “OK” what do you want me to do about it? I said well it was in agreement no one was to walk out with our centerpieces in fact they should have been brought up to our room. She shrugged her shoulders and said oh I don’t know. I had to ask her to please get what was left and bring them to our room. She was very rude. There was little blocks of wood were popping out of the dance floor. The experience was supposed to be smooth and stress free, however I had many encounters that brought me to tears. This is not how a bride should have felt not only months before her wedding but right up until my wedding day.

Samantha and her staff at the Crowne Plaza did an amazing job! From the first time meeting with her to the very end, everything was in order and my wife and I never felt like we had to worry one bit! The Atrium room was everything we wanted for a December wedding! A+ service! We only had a our ceremony here due to a last minute mishap at the church, but Samantha went above and beyond to help us out! Thank you for a memorable time.