Luxury Event Venue
Kat Wagner
SALES MANAGER
Typically responds within 24h
AWARD WINNER (1X)
Thanks to recommendations from couples on The Knot
Crystal Ballroom St. Augustine is a wedding venue located in St. Augustine, FL. Service and detail are the cornerstones of this establishment's thoughtful approach to event planning. The venue's experienced team of professionals would be honored to help you and your partner bring your vision to life through their services.
When celebrating momentous occasions at Crystal Ballroom St. Augustine, couples and their guests will be able to create lifelong memories amidst a romantic ambience. The dazzling yet versatile ballroom can be adjusted and decorated to align with an array of visions. Magical ceremonies can take place in the event space, complete with elegant chairs, a romantic archway, and ambient uplighting. Gorgeous chandeliers illuminate the space as couples say "I do." After tying the knot, receptions can be hosted in the picturesque ballroom. Elegant event details such as organza drapery, bespoke floral arrangements, color-coordinated centerpieces, and more are available to personalize the event space. To see the beauty and splendor of the venue for yourself, the team welcomes you to arrange a VIP tour with them.
Crystal Ballroom St. Augustine is a one-stop-shop for couples' wedding planning needs. From start to finish, the attentive staff and event design team will work with you and your partner to create your dream celebration. For memorable cocktail hours and stand-out dining experiences, the in-house catering and bar staff would be happy to service your celebration. For a truly cohesive planning experience, the venue's team can recommend an array of trusted, local vendors to make your fairytale possible.
Pricing details
Starting prices
Reception:
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Ceremony:
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Bar services:
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Catering:
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Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices.
Amenities + details
Amenities
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Settings
Ballroom
Country Club
Trees
Venue Service Offerings
Destination Weddings
Destination Wedding Packages
Destination Wedding Planning
Planning
Destination Wedding Planning
Awards and Affiliations
Any questions?
Meet the team
Kat Wagner
Sales Manager
Meet Kat, Crystal Ballroom St. Augustine’s Head of Sales and Marketing.
Kat is originally from Largo, Florida, but after a very successful career at the top as a professional competitive Ballroom Dancer, she decided to move her focus into a new direction when Crystal Ballroom St. Augustine was opening and now has been in the industry for 6 years.
She says, “It was the best decision I could have ever made!”
Her favorite part of weddings and events is seeing the couples personality and personal touches come through and seeing that make such a special difference in their big day.
When she is not at the Crystal Ballroom giving tours of the venue, you can find her hosting dinner parties at home with close friends, enjoying good food, company, and exploring good wine!
Reviews
4.7
out of 5.023 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Crystal Ballroom in St. Augustine is highly praised by reviewers for exceeding all expectations and delivering a stress-free and seamless wedding experience. The staff, including coordinators Kat, Carlie, Alyssa, Jessica, and Nicole, are commended for their professionalism and attention to detail. The venue is described as elegant, beautiful, and perfect for couples seeking a smooth planning process and a magical wedding day. Guests appreciate the helpfulness and organization of the staff, as well as the stunning decor and atmosphere of the Crystal Ballroom.- Top reviews
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Madison V
5.0
11/04/2024
Where do we begin…Crystal Ballroom EXCEEDED expectations and surpassed expectations we didn’t even knew we had. From our very first meeting with Kat to our first meeting with our AMAZINGLY TALENTED coordinator Carlie, we were blown away. Carlie was there every step of the way and is detail oriented, personable, caring and so fun to be around! She made us feel comfortable and was always approachable via any communication throughout the process. She remembered small details and even had my family and friends raving about her. The food manager, bartender and entire staff were amazing and honestly the best people. We had our ceremony outdoors and reception indoors and Crystal Ballroom offers so much in the packages they offer—the planning was seamless and STRESS FREE. If you have any doubts about whether or not you should choose this venue, don’t think JUST DO IT. Best wedding venue in St. Augustine!!!
Rebecca S
5.0
10/19/2024
The Crystalballroom was a professional and beautiful venue for our ceremony, cocktail hour and reception. They really helped us give our dream wedding life. Kat and Jordan are amazing and I would HIGHLY recommend them every time!
Any questions?
Tracey L
5.0
9/29/2023
Gave me my dream wedding and made sure everything ran smooth the day of! I was the happiest bride ever
Rachel T
5.0
3/09/2023
Getting married at the Crystal Ballroom in St. Augustine was an absolute dream come true. From all the help from Kat to getting the right package and coordinating all my questions until my mock table setting with my coordinator Alyssa! I could not have survived that morning and day without Alyssa! The decor qnd all the details were perfect! Alyssa made sure everything with all the vendors went perfectly and between her and the bartender, made sure the groom and I had plenty of food and drinks the whole day. It was an absolute magical dream come true. I would over and over repeat the choice to book with the Crystal Ballroom!
Cindy F
5.0
12/08/2022
The crystal ballroom St. Augustine is the perfect venue for any couple wanting to feel heard and at home. The staff is incredible and extremely professional. Alyssa who was my day of coordinator really made the venue all the much better and she is quite a talent.
Amanda W
5.0
11/27/2022
You cannot find a better venue to have your wedding! The venue is elegant and beautiful. Every detail is perfectly planned out by you and your wedding coordinator and it is such a smooth and easy process. And the staff is INCREDIBLE! Our wedding planner Alyssa was an absolute angel and we were so happy to have her as part of our special day!!!
Tangela W
5.0
9/16/2022
4 hours ago
NEW
Crystal Ballroom Saint Augustine is fabulous! From start to finish Nicole (coordinator) and Alyssa (banquet manager) pretty much catered to our every need with a huge smile. Both of them help made my 15 year vow renewal extraordinary! 10/10 recommended. The venue is gorgeous!
Adia A
5.0
1/26/2022
This venue was absolutely STUNNING. It was the first tour we did and we were sold right away. This team was able to execute nearly every request I made (I was a very type A, OCD bride) and they were super responsive to emails and texts. We got so many compliments on all our decor was and how smoothly the night went. The entire team was so accommodating-- especially Kat! Could not imagine a better wedding planning process.
KimLee L
5.0
12/09/2021
Kim and Erika are spectacular!! You have to request Lee as your bartender! He was phenomenal! The energy he gave us and his attitude was always so chipper! Great staff! Kim and Erika are definitely people you want on your big day! They made is so smooth, if something went wrong I definitely didn’t know about it. Stress free wedding! Something any bride pray and dream to have! The venue itself is gorgeous and the feel of the place automatically is very romantic. One tour and you’ll feel what I’m talking about. Wish I could relive the night again. So magical❤️
Kaeli R
5.0
11/09/2021
AH-MAZING. Only way to put it. Beautiful venue and a wonderful staff to go along with. Everything came together to be even more beautiful than I could have imagined. I’m a planner, like I need to know every step that’s happening every second, and they completely understood and walked me through it. They venue has a lot to offer in and of itself but great thing is there are tons of options nearby for restaurants, hotels, and fun things to do like the imax theater and shopping. It was perfectly placed and accessible for our family from Hawai’i, and also those guests who lived about an hour away and wanted a night away. I would even recommend this venue for reception or ceremony only just because they do such a great job. But my wedding being both ceremony and reception moved so perfectly and flowed better than I could’ve thought. They also have great benefits of having preferred vendors as well as accepting vendors outside as long as they have good communication which I completely understand! Good luck planning! No wrong decisions with crystal Ballroom!
Shayla O
4.0
8/25/2021
Had a fabulous experience with the Crystal Ballroom for my wedding in May. They were very responsive and did everything they could to make the day perfect. Deducted a star due to the wrong size photo strips and wrong print for the photo booth in addition to the delay on my usb for photos. If I had to do it again, I would still choose the Crystal Ballroom.
Miya A
5.0
7/02/2021
I had my wedding here June 26, 2021 and it was amazing! The staff were very attentive and truly made the wedding experience great! Kim was my day of coordinator and I could have not asked for a better day of coordinator! From making sure my vendors were on the same page with each other to making sure rehearsal went smooth to making sure my friends, family, and groom and I were taken care of the whole day of our event. I couldn’t imagine having my wedding anywhere else the whole staff were incredible!
Brittany D
1.0
6/14/2021
I planned my wedding here right before covid hit. My fiancé and I are both first responders and didn’t want to risk any of our family contracting the virus, especially because it was so new. We worked long stressful hours to save up because we didn’t have family to help us.I tried to reschedule my date and the facility refused. They would not refund us the payments we made towards the wedding, the deposit is understandable. They told us if we wanted to change our wedding date we would have to put another deposit down but none of the money we put towards the original date would be transferred over to our new date. They took absolutely ever penny with no services rendered. This place was ruthless during covid and had absolutely no remorse what so ever. We still have not been able to get back on our feet and to have to save up and start all over again is incredibly frustrating! I will be spreading the word to all local news stations and posting reviews any where I can to spread the word.
Natasha J
5.0
5/19/2021
My Disney cruise wedding had been canceled twice due to COVID, and I was frantically looking for a “land” alternative that could accommodate me within a three month timespan. Having spent more than a year already working with the Disney Fairytale Weddings team, I had high standards and expectations when I walked into the Crystal Ballroom St. Augustine, and let me tell you, my goodness did they deliver. We initially met with Kat who toured us around the venue and she never skipped a beat answering the almost nonstop questions that we had. Kat was extremely helpful and always easily reachable with the 500 more questions I threw her way over the three month time span, and ALWAYS had a positive upbeat attitude. Most people would think that moving from a cruise wedding to a land wedding is easy, but since the cruise included every type of vendor we would have needed, we were starting from square one when we booked the Crystal Ballroom. I can’t even tell you the amount of patience Kat had helping us find vendors, but she has this magical sense of calmness that radiates through her and into everyone she speaks with. Just when you think something is a big problem, Kat found a way to talk you off the ledge and make you realize it’s not a big deal at all. Fast forward to weeks before the wedding when we really began to work with our event coordinator, Jordan, who is literally a godsend walking this earth sprinkling her magic everywhere. Im sure I stressed her out by not knowing my music choices, and literally changed it all hours before the wedding, but you would have thought we had everything sorted and in place for months with how efficient she ran the day. You want to talk about being catered to? Jordan ran to find my flats when my heels were killing my feet, she problem solved a way to fix my dress by pinning me in it when the top wouldn’t stay up, she grabbed my (now) husband’s favorite drink from the bar so he could finally just sit and eat, and countless other things that really made our day so special. If you’re looking for that Disney level service, then I highly recommend the Crystal Ballroom in St. Augustine especially because of Kat and Jordan. The decor was absolutely stunning and I can’t even begin to say how many of our guests commented on the attention to detail in every room. I even had guests comment that our wedding looked more gorgeous than ones they’ve been to that had a whole year to plan, instead of our three months. And if that doesn’t make you believe in the power of this team and venue then I’m not sure what else you could possibly be looking for, because It. Was. Incredible. We had the most gorgeously beautiful day of our lives and keep joking we’ll just make it an annual event! I promise you will not go wrong having your wedding here and it will be the most magical day of your life.
Courtney M
5.0
2/22/2021
Crystal Ballroom was a wonderful reception site for my wedding on 2/6/21! From when I first started working with them in April 2020, to the actual wedding day, I was guided and cared for the entire time. As mentioned by others, Crystal Ballroom offers wedding packages offered at prices you cannot beat anywhere else in the area; you bring the catering, alcohol, wedding cake, DJ, and Crystal Ballroom provides literally everything else. So many of my guests told me and my husband how beautiful the venue was and how impressed they were by the service and the fun time. During the planning phase, I mainly worked with Kat, Heather, and Jordan. All three were very friendly, professional, helpful, and understanding. Jordan executed the actual reception and she was phenomenal! She reduced the stress of planning the reception by 90%. While other brides I knew have been expressing worry and stress about planning and executing their receptions, Crystal Ballroom just had a detailed form I filled out about 2 months before the wedding, and they used my form to plan out everything for me. And it all turned out even better than I could have dreamed of myself! Jordan in particular had to rearrange our table layout with less than a week's notice before the wedding, and then rearrange it again two days before the wedding, and she did so with no trouble and did it perfectly. My husband and I went across the pond to take pictures, and a thunderstorm appeared out of nowhere. Thankfully we huddled in the World Golf Village hallway with our photographer and videographer for shelter as we tried waiting for the storm to pass. Jordan, who we had seen only 30 minutes prior busy making sure the reception looked top-notch before guests arrived, drove her car to where we were located and ran out in the rain to help us get back as dry as possible to Crystal Ballroom. She even brought an umbrella and a rain jacket to keep me dry. I really cannot say enough good things about Crystal Ballroom. I loved the great pricing, the location, the scenery, the beauty of the Crystal Ballroom, the personalization I got to choose, the flexibility to get my own vendors, the photobooth, and the excellent service from every employee. My last recommendation is: GET THE PHOTOBOOTH. It was one of the best investments we made for the wedding. Crystal Ballroom offers it as an additional item upgrade, at first I was hesitant but it was a HUGE hit with our guests. You get to print as many copies of the pictures as you want. We had our guest book right next to the photobooth, and guests filled our book with both beautiful and hilarious pictures. The photobooth offered my most treasured keepsakes from the night. It is SO worth the additional cost.
Tammie C
4.0
2/01/2021
The Crystal Ballroom provided us with the elegant and classy look we desired! The wedding planning that was included in our package was priceless when it came to the specifics of our special day! Our day was absolutely beautiful!
Sapphire H
5.0
8/11/2020
Crystal Ballroom St. Augustine is an amazing venue! They provide a beautiful ceremony/cocktail hour/reception space, decor, florals, day of coordinator (with first level up package), bartender, food manager, set-up/clean-up, and excellent customer service. You bring your own caterer, alcohol, DJ, officiant, cake, and extra entertainment if you choose. Your first interaction will most likely be with Kat as she will walk you through what the venue can offer you and help guide you through what best fits your vision for your wedding. She is absolutely the sweetest person and super professional! She's available for questions even after you book. Then you'll meet with a member of the design team about 3 months out from your wedding. We met with Carolina who was very knowledgeable and helped us to design an aesthetically pleasing wedding. About a month out, you'll shift to the day of coordinator if you choose the package that includes this option. Honestly you should choose this option because our wedding was so smooth because of Jordan (DOC). She walked us through any concerns especially due to Covid, made sure the set up was how we wanted it to be on the day, and made sure the day ran exactly how we wanted. Jordan was absolutely incredible and I'm super grateful that she was our coordinator. So check out the Crystal Ballroom St. Augustine, you won't be disappointed!
Angel W
5.0
5/30/2020
This venue is absolutely Beautiful!
Moji S
5.0
5/20/2020
Crystal Ballroom was my first and only venue we saw for our wedding. From the first moment I stepped in the venue, I fell in love with how good the venue smelled and how nice and professional all the staff were so we booked the venue at the same night and we were so happy to find Crystal ballroom. Our overall experience was excellent and stress free.
I would recommend Crystal Ballroom to everyone who is looking for a full packaged venue and stress free wedding. THANK YOU CRYSTAL BALLROOM FOR THE MAGICAL WEDDING NIGHT AND OVERALL EXPERIENCE YOU MADE FOR US AND OUR GUESTS
LaV S
5.0
2/12/2020
One stop, one shop location! Great staff
Tomorror C
5.0
1/13/2020
Perfect venue! They took a lot of the work out of it. Everyone loved it. It was a day to remember and I'm glad to have had our wedding there.
Cynthia D
5.0
6/25/2019
Absolute show stopper! My husband and I had our wedding here and we couldn't be happier! It was a fairy tale wedding. Our guests can't stop talking about how beautiful this venue was. We had Jordan as our event coordinator and she was super attentive and on top of everything. From start to finish, our experience was exceptional! We wish we could do it all over again! Highly recommend!!!
Jeremy P
5.0
11/09/2018
Pavel and his amazing staff made our wedding the most perfect night of our lives! They were so helpful in customizing everything we envisioned for our night and made it come to life. They made us feel like royalty and our event coordinator Jordan was so wonderful! She kept everyone together and made it all flow seamlessly. It was absolutely stunning and our guests are still raving about it! Thank you all so much, we will never forget our night!
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$7,500 starting price
Kat Wagner
SALES MANAGER
Typically responds within 24h
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Wedding vendors in St. Augustine
Crystal Ballroom St. Augustine
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